SkyPrep Reviews

Great experience so far, we mainly use SkyPrep to train our overseas customer service team. We use the webinar function a lot and never had issues with it. I also really like the advanced reporting features, I need to create customized reports for our weekly meetings and SkyPrep makes everything available easily.

When we first started our search for a Learning Management Software (LMS) we had looked at two other companies. Upon researching and doing a demo with all companies, we found Skyprep's UI to look the most polished and user friendly of them all.

During the sales process, we always spoke with the same two team members so it was nice to always have those two contacts we could talk to at anytime and were both willing to answer questions and do demo's - -we did not feel like just a numbered customer to them, we felt like we were their only customer when speaking with them.

The implementation phase was the quickest implementation of a software I have experienced. Our use case was pretty simple, and Skyprep's UI made it even easier to set up.

My overall experience with Skyprep has been amazing. It's a great platform, there is nothing major that they are missing and improvements are constantly being made. Cloud-based is the way to go and Skyprep is leading the industry. It's almost the perfect LMS, and I know we are a tough customer since many of our locations operate so much differently with different customer requirements and remote locations where internet connections are spotty. The customer service with Skyprep has been amazing, they have made several suggested improvements for me quickly and are always there to help answer questions or support how I am using the system. [SENSITIVE CONTENT HIDDEN] is my designated one-point-of contact and she is super helpful and great to work with.

I have used SkyPrep with two different aviation/airline organizations in the past three years, and my experience has been outstanding throughout that time. The versatility of the system and the fast, efficient support when questions arise is priceless when operating in a fast-paced, high stress environment. As a manager and director, with training as a primary responsibility in both organizations, I would recommend SkyPrep to anyone that has a need to create, deploy, and track training across a wide organizational network.

I am a corporate trainer for a dental management company, training over 100 employees each day. It is very important to us that we are able to apply systematic and consistent information to all 7 of our dental offices. SkyPrep has allowed us to do so, and has made it a very simple process. It's easy to set up, easy to make changes, and easy to track our employees' progress. It's also very user-friendly for the staff completing their training courses. We love it!

We were able to totally put our training online using Skyprep and it's been successful for most users, only some individuals have had trouble navigating the system. We've had young adults all the way to seniors using Skyprep and it has helped with giving people flexibility with how fast or slow they want their training to be. It's fairly easy to manage and we're looking at additional ways to use it in our company. Customer support has always been good and unlike other software we use, we haven't had much issues with Skyprep at all so we've been consistently happy with it.

I have been on both sides of the IT tech/user interface. I can enthusiastically and unequivocally say that I have never known an IT operation with a more positive can-do attitude than SkyPrep's. First, they have a stellar platform. But no platform is perfect and there are always features and options that might make it better. In other IT operations -- including the ones I have belonged to -- the attitude on the part of the tech people was very much we/they. "We (the tech people) know all. And wouldn't this be a great job if it weren't for all those users and customers we have to deal with." The attitude at SkyPrep is much healthier and ultimately much more constructive for everyone. If you have an idea for a feature, SkyPrep's approach is open-minded and creative. "Hmmm. Maybe that would be a good idea. And maybe it would be even better if we also did such-and-such..." I'm not saying the SkyPrep tech people don't have to prioritize and I'm not saying they can drop everything for every request you make, but they seem to think of customers as partners, as scouts for what the training market needs. So if you need more than a cookie cutter approach to a learning platform, I would make two suggestions. Number one, sign up with SkyPrep; most if not all the features you need are probably already there. Number Two, think of yourself as their partner in return by respectfully and appreciatively letting them know what you think would help them in their mission of making SkyPrep even better and better and better. And that's saying a lot.

We have employees all across the country and I use SkyPrep for remote employee training on a variety of topics including customer service, leadership and human resources principles. The software is very intuitive and keeps my employees engaged and moving forward in their training. The dashboard feature allows me to quickly and easily monitor their progress and provide feedback.

Extremely positive. If I ever go to another business looking for a LMS, I will definitely be bringing it with me.

The experience has been absolutely amaazing. Their customer service is impeccable. Anytime I am unable to self-resolve an issue I may be facing, I can pick up the phone, knowing with confidence that someone will be on the other end to assist. Typically that has been [SENSITIVE CONTENT HIDDEN] who has been FANTASTIC. If we cannot resolve on the phone, he is always eager to hop on a video-conference call to troubleshoot by screen sharing and gather the data necessary to provide resolution in short order.

I was skeptical about the support I would receive from SkyPrep initially. However, first of all, it is so easy to use, we haven’t required much support over about the past 8 years! But the few times we have required support, they have been quick to respond and extremely helpful, particularly [SENSITIVE CONTENT HIDDEN]. They can walk you through anything! Skyprep has been a fantastic platform for our business. We have a second platform that is very difficult to use, and the explanations are difficult to understand. Skyprep has been a wonderful choice for us.
Linda B.

Overall Skyprep has made our training function operate in a much more efficient way. E-learning and even ILT course tracking have been made much simpler.

Generally really great product and service, especially for smaller to midsize organizations. We've been using SkyPrep close to 10 years now.

Outstanding in all respects.

Overall, we are early on in our LMS/training journey, but SkyPrep's flexibility has really been crucial as we build out the model of training that best serves us.

SkyPrep has allowed us to utilize a universal training platform in order to get our Team Members all trained the same way.

Overall experience is great - SkyPrep is reasonably priced and performs well. It meets our needs and we are very pleased with the customer service!

Our experience has been overwhelmingly positive. We've been a customer for going on 7 years. Their customer service team is always available and any issues are resolved in a timely manner.

I've worked with SkyPrep with two separate restaurant concepts now. They are very helpful and supportive through the entire process, and we have minimal issues.

Great product with great customer service.