Zoho People

4.4 (254)
Write a Review!
HR software for every business

Overall rating

4.4 /5
(254)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support
4.1/5

89%
recommended this app
Sort by

254 Reviews

Muteeba
Muteeba
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Feedback for Zoho People

Reviewed on 11/01/2023

Overall the product is good, I didn't find any major issues.

Overall the product is good, I didn't find any major issues.

Pros

Zoho People is the complete package for performance management, attendance, leave tracking systems, and generating reports for each and every feature available in the organization.1. You can track and check whether your leave balance is correct.2. You can easily fill forms for reimbursements like internet and attach the proof as well.3. It shows you complete details of your organization and the team members in it. With the help of an organizational tree, you can find the details of the person you are looking for.4. There is a separate feature for announcements. You can easily make announcements throughout the organizations.5. Performance can easily be measured by Zoho. We can set goals, show progress, do self-appraisals and finally get the review from our seniors. It can be really helpful in bridging the gap between expected performance and the actual performance.

Cons

The only con that I find in this software is that sometimes when you click on check-out, you are still logged in (Maybe because of a technical glitch) and then you have to send your attendance for regularization.Rest everything is good.

Krunal
Krunal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HR stress reliever

Reviewed on 4/02/2023

I think very good management tool we discover and give too much direct access for count eave and it...

I think very good management tool we discover and give too much direct access for count eave and it also give birthday information also so we can do party!, side a joke this is truly awesome product for company

Pros

We find that we need to track every member leave track indivisibly and after that we heard about zoho then we find that zoho give too much functionality about how team manage and its also track team leave and information also , so we transfer this and this is truly awesome product i think because it is stress reviler for HR also due to have all information in hand

Cons

Till now we not found any difficulty and not found any issue, i don't want to head down in this

Matt
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good but not great

Reviewed on 15/08/2017

Created a Time system easier than using the time clock.And keeps all the hours in one organized...

Created a Time system easier than using the time clock.And keeps all the hours in one organized area. For the cost, it seems to be a decent value.

Pros

Helpful for the cost. It has most the tools needed to have employees clock in and out. It gets the job done.

Cons

There are many bugs with this software. First, the latency with the check in/out button, and the errors on the phone app is not actually clocking in and out when you know you specifically did. happened with every one of my employees including myself. it has time sheets, also included in Zoho projects, and for some reason, they do not integrate. They are both Zoho!!! lastly and most important. Attendance hour report, used at the end of the pay day does not give me the correct time. I have audited these report and they are always a few minutes off. it seems like they have seconds included when it only shows hours and minutes. I DO NOT BELIEVE THIS IS COMPLIANT TO U.S. REGULATION!!!

Kiran
Kiran
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Use HRMS tool

Reviewed on 15/10/2022

Pros

1. Mobile application availability.
2. Simple and easy to use.
3. Gain complete transparency over the workforce in the organization.

Cons

1. Speed of the Mobile app needs an improvement.
2. UI could get better.
3. Customer support could improve their turnaround time.

Abrar
Abrar
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect application to keep track of the employees and their performances.

Reviewed on 17/08/2021

Overall this is one of the best application to track all the happenings in your company. We use...

Overall this is one of the best application to track all the happenings in your company. We use this in our company to check the employees growth and their performances. We can check each employee's attendance and their leaves which is very good.

Pros

The dashboard is very good and we can customize it using various templates available. The HR can keep track of the in-time and out-time of the employees, can check the time they spent on completing a task or an event. We can use this application on any device which is very helpful.

Cons

The mobile application is a bit outdated and lags a lot. The user interface is a bit confusing, especially for the administrator and can be improved. More templates can be added and more customisation options needed for the dashboard.

Ambika
Ambika
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent HR Platform For Performance Management

Reviewed on 4/11/2022

I mostly use it to manage and track leaves, announcements and leaves calendar.

I mostly use it to manage and track leaves, announcements and leaves calendar.

Pros

The best thing is that we can track employee records from onboarding to exit. It is easy to use and allows me to access employees personal information whenever needed. Its features like time tracking, custom rules for leaves, and approval settings are excellent.

Cons

There is a need for automation, currently, there is more manual work. Check-in and check-out reminder feature is missing.

Sasa
Sasa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

HR helper and organizer

Reviewed on 19/09/2018

Saved us a lot of time and manual work when it comes to people related HR operations. In the moment...

Saved us a lot of time and manual work when it comes to people related HR operations. In the moment where our growth expanded, Zoho People simplified and automated bunch of things we tracked internally in some other tools.

Pros

Feature-set that we use complements our HR needs. Zoho People simplifies the most of the people organization, vacation and holiday tracking, leave and remote work management.

Cons

User experience could be improved, but recently they introduced new UI which I am checking atm, so hopefully this will be better.

Tirus
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho People - Powerful Yet Functional and Easy To Use

Reviewed on 1/02/2024

Pros

It is a great performance management system
It makes tracking easy from time to attendance
It supports mobile use
It makes scheduling easy and offers leading HR features.

Cons

With Zoho People, it has been super smooth handling HR matters.

Neha
Neha
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

All in one reporting and lerning tool

Reviewed on 22/09/2020

Overall experience is good. I do get notifications once my request is approved by my manager. I...

Overall experience is good. I do get notifications once my request is approved by my manager. I have access to all my company process, news, updates and policy on a single interface through this software.

Pros

Its highly secured as it need a otp to login into the accounts. The training manuals and learning database could be created so that the employees get the access to these information with ease.

Cons

I found the interface bit confusing. It could be modified a bit created it more user friendly. Getting tbe list of holidays within the calender was bit difficult and took my time to find it.

Roneil
Roneil
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most reliable and accurate time tracking tool that I've used so far.

Reviewed on 7/03/2022

My overall experience in using Zoho people for the past year has been good. I hope that it continue...

My overall experience in using Zoho people for the past year has been good. I hope that it continue to be reliable and efficient all the way.

Pros

Zoho people is very simple and easy to use. The GUI is very understandable and also the customer support for this tool is phenomenal. They are very hands-on when there are some errors or even questions regarding the tool. Keep it up!

Cons

The only thing that needs improvement for this tool is sometimes the loading time is taking too long or sometimes it crashes. But other than that, this tool is perfect.

Andrew
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Too many customizable options make it clunky

Reviewed on 17/02/2023

When starting off using Zoho People and contacting customer support, I had thought they were a very...

When starting off using Zoho People and contacting customer support, I had thought they were a very small start-up company. I was very surprised later to find out that Zoho is a really big company that has a lot of other tools, which made it even more disappointing that their People tool was not as great as what I had hoped.

Pros

We only use Zoho to do time off/leave management. It's pretty straightforward for time off/leave management and the basic plan makes it very affordable to just do this one thing.

Cons

There are so many options to customize things that it was overwhelming and make it hard to set things up. We had wanted to do use it for performance management and timesheets, but we weren't able to set it up in a way that was helpful for us even with the customizations and contacting customer support. Customer support also wasn't as helpful/responsive as I would have hoped.

Alternatives Considered

Sage People and BambooHR

Reasons for Switching to Zoho People

Much cheaper
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Economical tool for employee lifecycle management

Reviewed on 14/01/2023

I have used Zoho while we were in transformational phase and wanted go select the best option. It...

I have used Zoho while we were in transformational phase and wanted go select the best option. It is a very good tool to be used in small organisations, user friendly and economical.

Pros

Zoho is very economical software as compared to other softwares. It is a complete solution to manage employees life cycle right from hiring till retire/termination.

Cons

This is a good software and I would suggest that the company should invest in creating a better support team. The support provided is slow as compared to others.

Reasons for Switching to Zoho People

It is very economical
Anil
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Time saving destination for HR management.

Reviewed on 24/09/2018

Pros

It is a good employee and company management tool. It helps to centralize all the data and make it available to different members of the team. This is very useful for all the workers to be on the same page. It has time tracking features which are useful to track the amount of time a particular project takes. The employees can update their strategies to work better in accordance with the inbuilt instant feedback system. A regular attendance tracking system is also present. This can help to maintain an accurate record of the absentees.

Cons

It is difficult to use for a small-scale company. The higher versions provide just the same features as the basic versions. Customer service is very slow in responding.

chew
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This software apps is very interesting.

Reviewed on 18/07/2017

Easy to keep tracking staffs record

Easy to keep tracking staffs record

Pros

Having relevant data immediately available makes decision-making easy. Good quality hr software allows for a number of relevant areas to be updated simultaneously and can ensure that remember to input useful and important information on all aspects of human resources. Manual record keeping is very time consuming because all related records have to be up dated by hand. Using software to record information can free up staff for higher order functions. Additionally, employee inquiries can take up a lot of a human resource department's (or manager's) time and HR software can provide a self service option for employees to obtain relevant information themselves as well as saving staff time in obtaining it for employees. It can also save time and improve effectiveness for every step of the recruitment and selection process as well as for employee evaluation and training.

Cons

Very difficult and hard to understand the formatting, do setting or customize what feature that we want.

Prajakta
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great HRMS tool for startups

Reviewed on 8/02/2019

Overall good tool to start your HR functions getting automated for small companies.For larger size...

Overall good tool to start your HR functions getting automated for small companies.For larger size companies, this won't be suitable for the end to end HR needs.

Pros

Zoho People is very user-friendly for the organization who is willing to automate their HR processes for the first time.
Onboarding team of Zoho People provides a great 1 to 1 support to make end user comfortable with the functionalities of the software
Flexible tool to match your organization's HR processes
Covers most of the aspects of HR except payroll

Cons

Post onboarding of the tool, facing challenges with the support team as every time new engineer will get assigned to you
No function available for recruitment management so it won't solve your hiring purpose

Anudeep
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Biometric is far better than Zoho. It is at the entrance so I don't forget to checkin.

Reviewed on 20/07/2017

None.

None.

Pros

I can't recall any feature that I like the most. And, why do you need 100 characters worth of positive feedback?

Cons

1. The check in and check out process. I forget to check in and check out, which I think is basic human tendency. You could eliminate that by automatically checking in when I connect to my office's wifi network. You could at least display a notification to checkin.

2. Notifications could also be used to remind me to regularize if my attendance for the previous day is not fulfilled as per my company's minimum 9 hrs. You could at least display an option to regularize when we click on the day which is marked absent/half day in the 'attendance -> views' screen itself (there's a lot of space to add a button). This way, there's no need to go to another page and select the date to regularize.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

VERSATILE AND HIGHLY CUSTOMIZABLE

Reviewed on 20/09/2018

Pros

It is the kind of software that after some time, can complement your work-style and adjusts to your needs. It is highly customizable and versatile for any users. Employee management and Time Tracking is highly recommended, it is better than any other software with similar features.

Cons

The mobile version is somewhat glitchy and does not work as well as it does on the desktop. There are moments when it would crash.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Good tool for HR

Reviewed on 9/01/2019

Overall it is a solid piece of software when viewed as a component of the whole Zoho suite. But as...

Overall it is a solid piece of software when viewed as a component of the whole Zoho suite. But as a stand alone product it does not deliver all the functionally you hope for.

Pros

The ability to add new modules and options and create customized sections really makes it easy to organize the entire program to best suit your needs.

Cons

Some of the customized sections and lists have limited mobility and usage when you try and analyze or work with the data you've entered. Some more options that allow further analysis of data (as in other zoho programs) would be nice.

Jean-Marie
Jean-Marie
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

zoho People

Reviewed on 8/04/2020

Less paper work , centralized all the leaves we have in the company . The workflow in the approvals...

Less paper work , centralized all the leaves we have in the company . The workflow in the approvals is amazing .
As for the employees experience , no more back and forth emails asking how many days left they for vacation , the dashboard can help them track the remaining days and all the records of their previous leaves.

Pros

The software has everything related to Leave types used in an organisation. Forms can be customized to our needs and even the creation of new forms is very easy and has helped our HR department save time /emails and paper work.

Cons

The main issue we faced with this software is the API limitation that has a maximum of 200 record per request. But other than that its perfect.

Nivin
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Helps to enable intra business communication for your business enterprise.

Reviewed on 5/08/2018

Pros

Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

Cons

The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

Coleen
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Decent product; Poor customer support

Reviewed on 25/04/2017

Pros

Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Cons

Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad:
1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it.
2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality."
3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

James
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Affordable Human Resource and workforce system

Reviewed on 23/09/2020

Its prety easy to work with hence very short trainning period.

Its prety easy to work with hence very short trainning period.

Pros

It is very easy to use and keeps our employee database very easily updated. It has almost a fiully employee cycle from employment do dismissal/resignation.

Cons

Does not have ontergration with Zoho Payrol if you are not in the USA or India hence requirring expenditure in a third party payrol solution.

Harshita
Harshita
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho People

Reviewed on 14/03/2022

This product is good for every employee special if they are working at home. they can easily see...

This product is good for every employee special if they are working at home. they can easily see their reports, time-tracking, leave applications, etc. make their attendance.

Pros

It is easy to use and easy-to-understand product for someone who is using it for the first time. we can see the time-tracking, leave applications, reports, dashboards, etc. make the attendance for people who are working at home.

Cons

sometimes this product wants to highly network connectivity which Is not possible all the time. and sometimes it is hung.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Employee details setup

Reviewed on 29/11/2018

Has helped the business manage the employee details better

Has helped the business manage the employee details better

Pros

Features it has like an option of saving company policy documents, making announcements to employees

Cons

Zoho people does not have a payroll feature yet

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Online HR platform, Tracks leaves, working hours, and employee performance.

Reviewed on 25/02/2022

The overall experience is great with Zoho, haven't used such software before this, so this feels...

The overall experience is great with Zoho, haven't used such software before this, so this feels amazing

Pros

It is easy to use. The UI of the software is amazing. It has a bunch of extraordinary features all in one place.

Cons

The Announcement feature seems to be underdeveloped, as it looks simple & has a delay after publishing the announcement.