MYOB Business Reviews

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Sometimes the ability to change or delete transactions is a little bit dangerous.

MYOB allows for client management and invoicing from one system.

Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.

The depth of the accounting softwarealot more features than most

The annual subscription fee is a tad bit high

Due to the complexities of our business MYOB XO was the standout choice.

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.

MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.

We use MYOB for our payroll and it is very simple and functional software

I don’t have a con for this software as we are very happy with it

Application layout makes it easy to navigate

The upgrade feature needs to run in the background.

It's a great, easy to use product that would suit any type of business.

It's limited by that it doesn't allow multiple businesses for consolidated accounting, so it'll always lose to bigger systems.

I needed the ability to access accounting transactions online.

What I liked least about MYOB business is that is was very limited therefore went with Xero.

User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.

Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.

Simple and easy to use. A good range of add on products.

No real ability to grow with your business.
Its really only suitable SME

Online and off line accessMobile scanning of receipts

some search features could be better. Doesn't narrow down search when entering items or descriptions

Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.

Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

It integrated with my previous payroll programme

Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD.

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

MYOB will polished with lots of mine integrations and options.

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

It didn't fail on install... that's about it!

I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete.

Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again.

And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!