SpiraTest Reviews
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105 Reviews
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Nice Product. Easy to use ,everything can be tracked in one application..that's awesome.
Reviewed on 20/06/2017
Its simple and reliable use as compare to industry leaders in this field. Good value for money and...
Its simple and reliable use as compare to industry leaders in this field. Good value for money and excellent support. Also its capabilities to integrate with other tools.
Pros
1-I love the feature to track the bugs. Its so simpler and the enhanced feature of embedding screenshot makes my job lot easier.
2-The reporting section is also good and the available formats to extract reports make my team as well as dev team more comfortable to understand the generated reports.
3-Enabling us to manage the requirement also plays an important role in putting this ahead of some competitors . Its very easy to track requirements either by release or by test cases.
4-last but not the least. Excellent customer Service.
Cons
As I do not see any major flaw in this but yes something needs to be updated/enhanced to make it more user friendly:
1-Allow to delete User. Currently it only allows to disable the user.
2-Flexibility to add our own status to Requirements.
3- few UI issues in reporting.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We Use it Everyday
Reviewed on 2/12/2016
We use SpiraTest daily. We use it as a repository for our requirements and use the workflow to help...
We use SpiraTest daily. We use it as a repository for our requirements and use the workflow to help move them through the review and approval cycle. There are some issues with the workflow that need to be fixed by Inflectra but overall it helps us to be more efficient.
We convert the requirements to test case shells and the test team writes the test cases based on the shell. It makes it very convenient to be able to have the requirements and the requirements tied together. When the test cases get executed SpiraTest helps us see where we are in the test cycle.
Additionally, we use the incident management to track bugs and other issues that arise during the test process.
Overall we like the product. There are some outstanding issues that Inflectra needs to address, but the customer support has always been very responsive and being a small business the price of the package and support has been affordable.
Pros
Affordable and has lots of features.
Cons
Some quality issues. The software is well thought out, but it takes a little bit of time to learn its operation.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nice tool but needs lot of improvement
Reviewed on 10/11/2018
Pros
1) Cloud based software and hence we dont have to worry about maintaining it.
2) Can create Test plan and defect in same tool and can link the defect to the test plan ID which is useful feature.
Cons
1) UI, Look and feel is so old and need drastic change.
2) Session time out value is too low and need to login very frequently.
3) The defect number is not based on the product/project and its based on complete subscription. for ex: Defect number 1 might be for one product and defect number 2 might be assigned to different product. the next numbering should be per product/project.
4) attaching images are not user friendly.
Response from Inflectra
We are a bit surprised with this review as we completely changed the UI about 3 months ago in v5.4. Also capturing screenshots is very easy, you just paste in the image, no uploading needed, perhaps the user was not aware of how this works.
In terms of the IDs that is correct, but that is because you can share defects across projects (unlike other tools like JIRA) so you need to have globally unique IDs.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Do you want the red pill or the blue pill, the choice is up to you.
Reviewed on 1/08/2019
Automation v.s Manual and training has been made easier for an individual whom prior to 2018 had no...
Automation v.s Manual and training has been made easier for an individual whom prior to 2018 had no I.T experience, I could pick up the product and teach myself with the Inflectra Webinaar sessions provided by CSR and the bloaks. FORZA
Pros
Spira Test meets halfway with Agile methodology and brings it to life with a user experience unparalleled in the current industry, excelsior!
Cons
Users not using it as designed, other than that.
Almost perfect, keep doing what Inflectra's doing.
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Spiratest is the prefect monitoring solution for our testing needs
Reviewed on 17/08/2016
I have recommend Spiratest to my client ever since their version 2.0. The easy to use presentation,...
I have recommend Spiratest to my client ever since their version 2.0. The easy to use presentation, the report generation, the overall test structure of using a Test Catalog (Test Scenario) to built specific group of sequential test cases (Test Sets) help me create the proper tracking for mastering of End-to-End Test Scenario (reusing single test cases as modular steps)
Pros
Easy to use and personalize dashboards
Cons
Addon (Excel / Word) not in synch with the version which cause a lot of rework. Upload/Download from Excel is only available at version 4.0 but doesn't work with the version 5.0 for Test Cases/Test Sets, etc...
Response from Inflectra
Thanks Marc for the feedback. Don't worry we are in the process of updating the Excel Add-In for version 5.0 so that you won't have to worry about that part in the next month!
- Industry: Import & Export
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
SpiraTest in not meeting our expectation
Reviewed on 2/12/2016
It would be good if you can improve your product usability and user-friendly
Customer support...
It would be good if you can improve your product usability and user-friendly
Customer support resolving issues are not as expected - for many issues, there was no solution from support team
While using the application we were getting exceptions in many areas
Overall I would like to see if you can improve on the below-mentioned areas, which is affecting us very badly
1. Allow to delete user
2. To prepare a test suite for execution - takes lot of time
3. No flexibility to add our own status to Requirements/Releases - due to this we are not able to sync with Jira properly
4. Filtering or searching is not working properly
5. Report can be made simple to use
6. Still struggling to understand how your dashboard displays the data
7. Not able to sync Severity field of SpiraTest with Jira
8. Uploading test cases is been very difficult (we don't have folder option ) to directly upload the test cases into a specific folder.
9. Bulk Edit of test cases is not available
Pros
Cost wise it is affordable
Cons
Already listed in my feedback
Response from Inflectra
We have worked very hard to help out Amber Road, but they have some environmental issues with their database server that has taken time to resolve. We are currently working with their IT group to get access to their on-premise installation to help them pinpoint which parts of their infrastructure is causing issues.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Spiratest is a complete test management software/Requirements Management Tool
Reviewed on 7/12/2017
Efficiently manage automated and manual test scripts and cases.
Efficiently manage automated and manual test scripts and cases.
Pros
Great tool to help organize software testing needs like project requirements, building a test plan, writing the tests, planning the test activities and capturing the results also like bug tracking in the automation testing as well manual testing. Easy to use and everything can be tracked in one application..that's awesome.one tool for all like document collaboration,Test Case Management,Project Management,Requirements Management and etc and mainly affordable cost compare to other similar software
Cons
The UI, is not very friendly with a complex form to work on it
frequently user experience application hang problems
Response from Inflectra
Thanks for the great review. We have actually made some major UI improvements in the user interface in v5.3 this year, with most customers liking the new streamlined, simplified look.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 4.0 /10
Varied feature set yet unintuitive to use
Reviewed on 6/05/2019
Finding a suitable test management system isn't an easy thing to do and various of the features...
Finding a suitable test management system isn't an easy thing to do and various of the features offered by SpiraTest in theory come off sounding like a good thing, in practice however it feels more like a battle when it comes to using it on a regular basis and sometimes leaves the user desiring simpler solutions, which may not offer this almost object-oriented like approach to reusable content, but are at least easier to learn and use.
Pros
Can share and re-use test content
Can create instances of a test that allow for snapshots relevant to the time of execution
Cons
Tricky to learn / Not intuitive
Interface doesn't make the re-use of test content as straight forward as it could be
Attachment system can result in a messy collection of files stored within repository (and can then make selecting attachments tricky too)
Response from Inflectra
I'm sorry that you found it harder to use SpiraTest than anticipated. We put significant effort into the UX to make it work for teams and projects of different sizes, and we will certainly listen to your feedback to see how we can do even better.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great value for money software with fantastic support
Reviewed on 11/04/2018
Pros
Have been using Spiratest for the last 3 years for defect tracking and test execution. It was already in use when i joined the company and i found it easy to use and feature rich. We use e seperate project for each or our customers & we can give them access to their own project to track defects during UAT.
Cons
Reports and workflows restricted to individual projects which gets really frustrating unless all work is done in a single project. No Enterprise reporting included so far, but i am told this is coming soon.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Worth the money ;-)
Reviewed on 29/06/2011
It would be nice to have a forum/wiki on your website, where people can exchange knowledge or...
It would be nice to have a forum/wiki on your website, where people can exchange knowledge or problems with other users.
Pros
quite easy to create testcases
management of releases is a good feature
interfaces between ldap and jira work well
clear structure (by folders) of testcases
clear notion of testing progress
good export features (ecxel, word, html)
support is very fast, competent and friendly
Cons
As a beginner it often happens that you leave a page without saving your work (for e.g. by clicking a link in the navigation). A hint, that you explicitly have to changes before you leave would be very helpfull.
When deleting an item, there is a confirmation dialog. It would be helpfull if this dialog would also contain the name of the item to be deleted.
It would be nice if attachements (e.g. screenshots) could be synchronized between jira and spiratest.
If you comment on an issue that has already been synchronized to jira, this comment is not submitted to jira (it only works from jira to spiratest)
Error messages within the windows event viewer are not easy to understand.
Response from Inflectra
1) We do have support forums on our website (which we have let the customer know about)
2) We shall be adding better save and delete confirmations across the application.
3) The ability to sync attachments to/from JIRA will be part of a scheduled update to the plugin.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent Support Reponses !
Reviewed on 17/06/2011
Great product for the 4-5 days I've worked with it.
Great product for the 4-5 days I've worked with it.
Pros
Took a few days to get used to but decent interface and meets most our needs thus far, submitted questions to Support on details and got great rapid response. Thank you !
Cons
Can't link a Requirement# to a Test Step within a Test Case.(Support forwarded request to development). Adding screen shots to a Test Step doesn't look like it can be done - we have lots of screen shots per our existing test steps, would like to get them in somehow, not just listed at the bottom of the Test Case. Q: Is there a way to display multiple Test Cases at once down the screen ? Often, there is a need to reference other Test Cases content more easily than clicking back and forth to another Test Case, so another Test Case can be completed or edited. It would be nice to be able to see multiple Test Cases displayed on the screen somehow, in parallel, or cascaded format, like Windows does - for ease in scoping a bigger picture say for consolidating similar Test Cases already written, etc. Thanks.
Response from Inflectra
User was not aware of test step attachments tab, we provided guidance on how to use.
Regarding the display of multiple test case, the system supports the use of browser tabbed browsing so that each browser tab can contain a different test case.
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Review Source
Overall rating
this is not my first test management system
Reviewed on 6/03/2014
I come from more than a decade in Quality Assurance and I normally use Mercury Test Director or...
I come from more than a decade in Quality Assurance and I normally use Mercury Test Director or QTP. I am sure if you touted out feature lists one of the big guys would win and maybe a little bit in usability. I looked at more than a dozen products and the bottom line is that SpiraTest is a hugely superior value over everything I evaluated.
We installed 9 months ago after an extended trial where we used it on a small cycled project. The staff was a tremendous help and a big part of our decision. We manage testing cycles for various projects across many departments. We are able to train quickly and let people take over as their own project owners in many cases and just stay in touch and help them along the way. Other projects we manage internally. One repository already has 13,000 test cases in it from a previous software import.
Pros
The value was great. Nothing came close.
The flexibility is great with the plugins. We are attached to our hosted JIRA service and are working on Selenium right now.
The support staff has always been great, from the first day of our trial on.
Cons
We have had a few down times. It was never enough to warrant a phone call, but a minor frustration.
Image use is limited or at least not how we would like it.
Its not perfect. :)
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Review Source
Overall rating
- Ease of Use
- Customer Support
For me I look for a tool that allows me to get my job done faster.
Reviewed on 10/09/2008
For me I look for a tool that allows me to get my job done faster and still provide me the data I...
For me I look for a tool that allows me to get my job done faster and still provide me the data I need. This tool does that and with the enhancements that are planed it will actually be very valuable for other portions of our company.
The other thing I look for is a responsive customer & tech support team. Inflectra has hands down the best support teams I have ever worked with. Makes all the difference when you can tell them what you need to product to do and the actually address your needs.
Pros
I really love this tool it does exactly what I need as a QA manager and gives me a lot of flex ability. The best part is the service. From the phone support to the responsiveness of the development team I could not be happier with this purchase. This is the first QA application I have ever used that I could say that about.
If you are looking for a tool to track REQs, Releases, Test Cases, and Defects this is what you are looking for.
Cons
I can't really think of any cons with the product or the service. Anything I can thing of they are in the process of adding to the code.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Not for everyone
Reviewed on 10/10/2012
Spiratest has a lot of features but is very annoying to work with. If you have a very rigid...
Spiratest has a lot of features but is very annoying to work with. If you have a very rigid development process it might be a product for you but if you are into more agile processes and/or get annoyed by bad UX this is not a product for you.
Pros
Very feature rich
Cons
Slow
Extremely lousy inline editing of test cases
UX needs major improvements
You loose edits of test steps if pressing save before update
Workflow is very waterfall or V-model centric.
Response from Inflectra
We're sorry to hear that Torsten didn't find SpiraTest appropriate for his organization. The version he's using is not the most recent one and many of his items of feedback have already been addressed, and the others are addressed in the upcoming v4.0 release.
Specifically the feedback around Agile is interesting since SpiraTest provides built-in support for user stories, sprints (iterations), unit test integration and acceptance tests mapped to user stories.
The UI has been completely updated in our v4.0 release which addresses the UX issues.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Prefect Monitoring Solution for Testing
Reviewed on 16/03/2018
Pros
The User Interface and Test Case structure is amazing. ST got folder structure so that users can setup the modules per folder per release. I can execute same test case for each release.
Cons
The lack of branching and versioning of test cases. Need to improve in requirements for test steps. SpiraTest requires too many resources
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Review Source
Overall rating
- Ease of Use
- Customer Support
SpiraTest 2.2
Reviewed on 30/09/2009
Excellent value for money
Excellent value for money
Pros
Very rich functionality, close to HP Quality Center, in some areas even better
Excellent customer support, bug fixes and enhancements available, features requested by customers are implemented
Very affordable price
Easy to implement, no complex software / hardware pre-requisites, an average Windows user can manage to install
Easy to understand functionality, very little training required, most of the features user friendly
Cons
Some features are not very user friendly:
Association of requirements to test cases and calling a test from another test case
No dynamic call of parameters
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Manage your tests with Spira test
Reviewed on 20/11/2018
Spira test is good test management tool. This gives good flexibility to manage your whole STLC at a...
Spira test is good test management tool. This gives good flexibility to manage your whole STLC at a place. You can link your defects to your tests. One can run test set multiple time for regression.
Pros
-Ease of use, easy to understand
-Manages whole STLC together
-Can be linked with requirements
-Managing of test suites is very easy
-Test run within tool
Cons
-Less possibilities of customization
-Support for upgrades can be improved
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Review Source
Overall rating
SpiraTest Review.
Reviewed on 29/10/2013
I'll keep this short as i don't think i need to write paragraphs.
This is a fantastic piece of...
I'll keep this short as i don't think i need to write paragraphs.
This is a fantastic piece of software, it was easy to put in place on our own server, has run faultlessly since its initial setup and any problems we encountered were taken care of by Inflectra's support very quickly.
Pros
allows multiple ways to setup tests to match different workflows.
provides a very good reporting overview to help clarify what is going on with testing.
Cons
integration with bug tracking systems could be easier to get working and provide a better feature set, but this is not the end of the world as for what we want it works fine.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Good product, some cons
Reviewed on 10/02/2010
For a company how had no test management tool before this is a good step in the right direction...
For a company how had no test management tool before this is a good step in the right direction with reasonable ROI. For an organization with methodology and reporting needs and large amount of users, this is not good
Pros
Very easy to use - self explanatory
The basic dashboard and reports are ok
Easy to install
Good documentation
Cons
Limited customization options
No documentation to reports customization
Poor response time when the DB starts to get loaded - the client performance is poor while the srever resources are hardely consumed.
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Review Source
Overall rating
- Ease of Use
- Customer Support
It is pitched at a good price. Everybody at various levels of literacy/technicality can learn...
Reviewed on 12/12/2008
It is pitched at a good price. Everybody at various levels of literacy/technicality can learn ot...
It is pitched at a good price. Everybody at various levels of literacy/technicality can learn ot use iteasily and quickly and get on with it, therefore no need for expensive training or support. When support is required, response is quick, concise and clear. Excellent
Pros
Fantastic tool - I hate complicated tools, there's no cleverness in that. A tool needs to be sensible and practical, SpiraTest definitely is. Can be used for different development methods. Its quite cool.
Cons
There will always be a few but cant think of any right now.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Very good. I can recommend to my friends.
Reviewed on 26/02/2009
Very good. I can recommend to my friends.
Very good. I can recommend to my friends.
Pros
It meets our needs and very user friendly. I like the easy upload tool, the Spiratest Importer and the arrangement of data into the spiratest. The settings can be changed easily and it gives an overall ease of use.
Cons
The colors in ST are too bright and the presence of lots of options, although good to have, are a little confusing. The Help center does not display all the documentation. Some of the help topics are missing.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Low Priced tool, value for money.
Reviewed on 19/10/2012
In all, the tool is almost there on top, but need some UI revamp which we are hoping in V4.0.
Let...
In all, the tool is almost there on top, but need some UI revamp which we are hoping in V4.0.
Let me know if 4.0 beta version is available for demo view
Pros
Good and simple UI,
Rich features
Cons
Should have good reporting capabilities- Graphical reporting - (pie charts, bar graphs)
Test case management is not very intuitive-
Cut, copy and paste, move test cases across the test case folders, test sets is not easy
Incident Management - multiple tabs are not too user friendly
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Review Source
Overall rating
- Ease of Use
- Customer Support
SpiraTest
Reviewed on 8/03/2015
In our company we began using SpiraTest to run our automated tests and also getting the test run...
In our company we began using SpiraTest to run our automated tests and also getting the test run results both for manual and automated tests. It's quite powerful. Short time ago I had some difficulties on integrating selenium webdriver tests to SpiraTest. I wrote emails directly to Inflectra and in a very short time they answered with some advices. It didn't work at first sight, so I wrote back and they replied quite quickly. Customer Service is great, they don't stop till giving you the right answer. I advise everybody to use SpiraTest.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Nice and user frliendly
Reviewed on 13/11/2012
I would reccomend everyone to use it - its easy and powerful. just a very perfect price/functio...
I would reccomend everyone to use it - its easy and powerful. just a very perfect price/functionality approach
Pros
Very flexible in customisation, Easy requirement and test creation and execution, possibility to different level of test status set up.
I realy love the scope of addins that make testers life easier
Cons
No component testing approach but comparing to HP QC this looks like and only one disadvantage
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Review Source
Overall rating
- Ease of Use
- Customer Support
Inflectra SpiraTest
Reviewed on 11/08/2014
I have used spiratest within a few companies I have worked for now within the testing realm. I find...
I have used spiratest within a few companies I have worked for now within the testing realm. I find it easy to use, easy to configure and shape the product to your needs. All round it does the job and easy to facilitate and manage the system. Only useful feature that in my opinion is missing at present is the requirements configuration. It would be really nice to shape the processes how you see fit like the incident configuration management.
Otherwise the product is great
