Keap Reviews
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1289 Reviews
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
an excellent tool
Reviewed on 17/07/2024
It gives me a less stressful job where I can have everything in order and perfect email tracking,...
It gives me a less stressful job where I can have everything in order and perfect email tracking, and where my biggest help is having happy clients.
Pros
The tool that I use the most and that is useful to me is sales tracking because I can have a better focus in this area without losing track, I also use a lot of tracking that can be given more personalized to potential clients so that they receive the correct emails. with the information. It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service.
Cons
In my case everything has worked wonderfully for me, there is nothing that has made me upset in the past
Response from Keap
Hello Caroline,
Thank you for sharing that you've found Keap to be an excellent tool! We love hearing that everything has worked wonderfully for you.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I'm keaping this CRM
Reviewed on 20/09/2023
I recommend Keap to anyone looking for a CRM. It has the right combination of all those critical...
I recommend Keap to anyone looking for a CRM. It has the right combination of all those critical components. Our previous CRM was a problem in and of itself, but Keap actually helps us solve problems. We couldn't be happier.
Pros
I like Keaps automation the most. I'm no longer swamped with repetitive mind numbing tasks. I only need to set the automation once and it continues to perform the way I need it to. Keap is user friendly and has readily available customer support. Using any CRM can be tedious but Keap is just so easy to use and customize.It has wonderful contact management, lead capture, and tracking tools.It's also very flexible. Keap can help with a landing page and forms to go with it.
Cons
I'd like the calendar management to be more thorough, but other than that I don't have anything bad to say about Keap.
Alternatives Considered
HubSpot CRMReasons for Choosing Keap
Problems on top of problems with that product.Switched From
Zoho CRMReasons for Switching to Keap
Keap looked like it was better for us all around and more flexibleResponse from Keap
Thank you for taking the time to leave us a review and recommending us to others! We're happy to hear that you're "Keaping this CRM"!
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not buy into the Hype, poor software and many flaws in fuctionality!
Reviewed on 9/05/2024
Would only recommend it to my competition/enemy!
Would only recommend it to my competition/enemy!
Pros
The idea that I could have everything in one software!
Cons
Reality was that they were not good at making any of the many functions work well and seamlessly. Be prepared to spend hours with their support team and get to eventually no-where.
Response from Keap
Hello Mehran,
We're sorry to hear that Keap wasn't a good fit for you. We wish you the best going forward.
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automating business made easy
Reviewed on 18/09/2024
Good experience and great software to automate my business
Good experience and great software to automate my business
Pros
Automated emails for marketing made my job much easier
Cons
The price. It was expensive compared to others
Response from Keap
Hello Sarah,
We appreciate you sharing your experience with Keap! We're glad to hear that automated emails have made your job much easier. We appreciate the feedback on price, our team is always working on adding features to bring even more value to our users.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Effective Tool For Task Automation
Reviewed on 18/05/2024
I was able to effortlessly monitor each client from start to finish. The system consolidates...
I was able to effortlessly monitor each client from start to finish. The system consolidates contact information, client interactions, emails, texts, and tasks into a single platform, allowing you to quickly understand a customer's status when they call. Client actions can automatically trigger various tasks, advancing each client through the sales funnel, with all relevant information easily accessible in one place. This really eliminates the need to juggle multiple programs, providing a much more organized workflow. Some cons include the need for a larger selection of templates and confusion with certain automated tasks. However, these limitations should not deter you from using this program.
Pros
My favorite feature was the ability to organize and access information seamlessly. It really made tracking each individual clients' progress easier and much more straightforward.
Cons
I believe that some of the automated tasks were confusing, and there should have been a larger selection of templates.
Response from Keap
Hello Ashlee,
Thank you for taking the time to leave us a review!
We're happy to hear that Keap has helped eliminate the need to juggle multiple programs.
We appreciate your feedback regarding the confusion surrounding automated tasks. We have some exciting updates coming up that will make automating easier than ever.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Keap was not a keeper for us
Reviewed on 5/06/2023
Happy to see it go
Happy to see it go
Pros
it was a bit clunky but not a horrible program to use
Cons
It felt as if easy modifications would have really increased the ease of use, but they were never made.
Response from Keap
Hello Tammy,
We're sorry to hear that Keap wasn't a good fit for your business. We appreciate the feedback and wish you well in your future endeavors!
- Industry: Information Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For the newbies this is what you need, accelerate your growth with Keap.
Reviewed on 24/01/2024
We've had an unforgettable experience with Keap Our sales have doubled since we started using it.It...
We've had an unforgettable experience with Keap Our sales have doubled since we started using it.It helps the beginners to be experts.
Pros
It's a simple and straight software where you can save .Get new leads which will make your business grow with this software.With Keap you can really grow your revenue and reach your targeted audience.Keap helps us get new leads and simply your workflows through the sales process.You can easily communicate with your audience through messages or email and watch the results roll in.
Cons
I no cons for keap instead I would highly recommend it to anyone who wants to scale into new heights of success.
Response from Keap
Hello Gabriel!
We appreciate the review. We love hearing that your sales have doubled! Congratulations.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keap İnceleme
Reviewed on 29/03/2024
Pros
The feature I liked most in the Keap application was e-mail management, campaign arrangements, and sales tracking.
Cons
I didn't like the data analysis very much, it could be improved a bit.
Response from Keap
Hello Muhammed,
We're glad to hear you're happy with Keap! We hope you decide to stay on board with us.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The OG of Marketing Automation
Reviewed on 28/03/2024
Pros
Its a fully featured software that allows me to create and send campaigns to leads/contacts and great reporting and contact management
Cons
Cost is major issue with the number of contacts allowed per tier
Response from Keap
Hello Allen,
We appreciate you taking the time to leave a review! We're glad to hear you're taking advantage of automation to send your leads and contacts customized content.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
good program
Reviewed on 19/01/2024
Pros
you only want to understand the way to use this software then your life will be change due to its
Cons
the best things in keap that it can be continuously management your data everyday and any time but it must have more update to keep it always on the top .
Response from Keap
Thank you for taking the time to leave us a review! We appreciate it.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top- notch support and CRM program
Reviewed on 8/11/2023
Keap is always our primary customers r/p management tool and stores all sales data and marketing...
Keap is always our primary customers r/p management tool and stores all sales data and marketing data.
Pros
The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving behind the availability to able to import my client list.
Cons
It’s very hard to observe the past record of transformations in company contacts list, documentation and subscriptions.
Response from Keap
Hello Nikita,
We appreciate you taking the time to leave us a review! We love hearing that automation is helping you grow, run, and scale your business!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
They used to be the only game in town
Reviewed on 9/10/2023
For years, it was a great platform but they just kept making decisions that really were not in the...
For years, it was a great platform but they just kept making decisions that really were not in the interest of their users and year after year of promises to make things better it felt like an abusive relationship.
Pros
Because they were the first real CRM/email system of its kind, I was an early user and advocate.They set the stage for a lot of platforms you see out there now and for the longest time it was the backbone of my business.
Cons
Thier support team has been almost useless. I've been a power user for years, and most of the time trying to get help if there was an issue was like dealing with a toddler.Sorry to be rough, but it's true. It got really frustrating, and I just couldn't take it anymore.I've been a user since 2007 and it was a hard day when I finally just couldn't put up with them anymore.
Response from Keap
Thank you for taking the time to share your thoughts. It's wonderful to hear that you were an early adopter and advocate of Keap.
We're sorry to hear about your frustrations with our support team. We're continuously working to improve our services and user experience. We understand how important it is to have an effective support team.
If you ever decide to give Keap another try, we hope you'll notice the positive changes we've made. Your long-time support has been greatly appreciated, and we'd love the opportunity to win back your trust. If you have any further comments or suggestions, please feel free to share them with us. We wish you the best in your business endeavors.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keap max classic. Some pluses, some minuses
Reviewed on 13/09/2023
Excellent. For a decade I've used it and there's always been a way to do what I needed to...
Excellent. For a decade I've used it and there's always been a way to do what I needed to (sometimes with integrations but it's big enough that most integrate with it).
Pros
It's campaign builder is flexible and can accomplish most marketing and work flow automations a company could think of.
Cons
Max Classic is complicated comparatively and has a high learning curve.
Reasons for Switching to Keap
Campaign builderResponse from Keap
Hello John!
Thank you for being a customer of ours for a decade! We appreciate you sharing your experience and are happy to hear that you find Keap excellent!
- Industry: Cosmetics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keap review
Reviewed on 30/10/2023
I love Keap and I use it all day everyday. It makes my retention efforts seamless, and the...
I love Keap and I use it all day everyday. It makes my retention efforts seamless, and the capability to build out robust campaigns sets my practice apart in the industry.
Pros
I like how easy it is to pull client listings from keap for targeted marketing efforts, along with the ability to manage day to day follow up for clients that need to be contacted more than once.
Cons
Keap is difficult to train new hires on for the little that they use it (searching contact records, applying tags, managing day to day tasks on their dashboard. The feature that I dislike the most is the inability to reverse an action if a mistake is made.
Response from Keap
Hello Taylor,
Thank you for taking the time to leave us a review. We're glad you enjoy how easy it is to pull client listings and manage day to day follow up!
As for training, we recommend checking out our Keap Academy. They offer free courses that can help you train new hires to feel more confident in Keap. https://academy.keap.com/
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Effective Marketing With Keap
Reviewed on 25/04/2024
Pros
Handling email marketing with Keap is easy and it comes with lots of customization features.
Cons
No major issues whatsoever with Keap. It is amazing.
Response from Keap
Hello Ilenia,
Thank you for taking the time to leave us a review. We're happy to hear you find Keap to be amazing.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Nice for business
Reviewed on 19/11/2023
Overall it was good for business to keep things flowing well and updates that were needed
Overall it was good for business to keep things flowing well and updates that were needed
Pros
The reminders and the appointment bookings for clients
Cons
The cost was ok but I enjoyed the trial to figure it out. I rather monthly cost than weekly cost
Response from Keap
Hello Miana,
Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed using Keap for Appointment Bookings and Reminders.
We're not sure what you mean by weekly cost. We only offer monthly and annual pricing.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Keap Review
Reviewed on 26/05/2023
The software offered a powerful CRM solution that helped me streamline my sales and marketing...
The software offered a powerful CRM solution that helped me streamline my sales and marketing processes. The centralized customer data and automation features greatly improved my ability to manage and nurture leads. The user-friendly interface made it easy to navigate and utilize the various features of the software. However, the limited customization options and relatively basic reporting capabilities were areas that could be improved. Nonetheless, Keap proved to be a valuable tool for managing customer relationships and driving business growth.
Pros
One of the things I liked most about Keap was its robust customer relationship management (CRM) features. The software provided a comprehensive set of tools for managing customer interactions, tracking leads, and automating sales and marketing processes. The ability to centralize customer data, including contact information, communication history, and purchase behavior, allowed for better customer segmentation and personalized communication. The automation features, such as email marketing campaigns and lead scoring, helped streamline workflows and improve efficiency. Additionally, the intuitive user interface made it easy to navigate and quickly access the information and features I needed.
Cons
One thing I liked least was the limited customization options within the software. There were some instances where I wanted to tailor certain features or workflows to better align with my specific business needs, but the flexibility to customize was somewhat restricted. Additionally, the reporting and analytics capabilities, although useful, could have been more advanced and comprehensive. More advanced reporting options would have provided deeper insights into sales performance and campaign effectiveness.
Response from Keap
Thank you for sharing your review of Keap and highlighting its robust features! It's great to hear that the software provided you with a comprehensive set of tools for managing customer interactions, tracking leads, and automating sales and marketing processes.
Your feedback on the limitations of customization and reporting capabilities is valuable, as it provides insights for potential improvements in these areas. Thank you for sharing your experience with Keap, and we hope it continues to support your business's success.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
E-commerce manager with unique functions
Reviewed on 17/05/2023
It is a solution that in the long or short term only brings benefits to companies, allowing much...
It is a solution that in the long or short term only brings benefits to companies, allowing much more complete commercial projects to be managed.
Pros
What I consider most remarkable and that is why I like it is that it gathers all the customer information in one place. This tool also helps sales processes so that companies grow financially. Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more sales
Cons
There is nothing wrong i want to expose, this tool has helped me to complete commercial projects successfully
Response from Keap
Hello Hideki,
We appreciate you taking the time to leave us a review. We're glad you enjoy having all your customer information in one place. Thank you for mentioning that Keap can help companies grow financially by improving sales processes.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Keap has been greatly useful in managing leads and customer relations for me and my firm
Reviewed on 1/06/2023
Like lots of smaller firms, we were beginning to have trouble managing leads and customer campaigns...
Like lots of smaller firms, we were beginning to have trouble managing leads and customer campaigns as we grew rapidly throughout the year. We decided to switch over to a more comprehensive platform in Keap, and ever since then, our processes have been streamlined dramatically. Lead management is one of our most important tasks for firm growth, and Keap has singlehandedly made it something that's both easy to visualize and manage across team timelines.
Pros
My team loves that we now have a centralized platform to manage customer relations. We enjoy viewing our sales pipeline in real time, and the visual presentation of this in Keap is attractive and easy to understand.
Cons
There was a bit of a learning curve for several members of our team, as they had to integrate this new platform into old processes. However, everyone has grown to rely on Keap now.
Response from Keap
Hello Shivang,
Thank you for taking the time to leave us a review. We're glad to hear that moving to Keap has helped streamline your processes dramatically!
Thank you for the feedback regarding the learning curve. We are working to further extend our resources to help new Users feel confident using Keap.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Suite of tools foe businesses
Reviewed on 19/05/2023
Pros
It helps me in automating my marketing campaigns like email and messaging campaigns but the main feature of Keap is its mobile app which is available on both IOS and Android which helps me to access my CRM through my mobile
Cons
Keap is very complex to learn sometimes the interface is irritating it takes time to get familiar with the platform layout
Response from Keap
Hello Darpan,
We appreciate you taking the time to leave us a review! We're glad to hear that you enjoy using our mobile app to monitor your business.
Thank you for the feedback. We are always interested in improving ease of use for our customers. Whether that be extending our resources or simplifying processes in-app.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Keap would be ok if you have programming experience
Reviewed on 20/04/2023
It took me more time to work ON keap than work on my business.
It took me more time to work ON keap than work on my business.
Pros
Hand on training to get set up was appealing. Customizable functionality.
Cons
Keap did not really integrate with anything, so all of the contacts had to be manually added. If you wanted it to do anything you had to build out the automation and I had no experience with programming. When I told them it was not working they kept all my money and would not even give me a partial refund. DO NOT sign up for a year until you KNOW it is going to work for you. I was told I could use my cell phone for the text and calling function and then when I went to set it up I was advised not to. After paying for one on one training I had gotten no where after 3 of my sessions. They were going to try to figure out how to do a few thing in between our appointments and then when we would meet again they would not have done it and acted like I should devise a work around.
Response from Keap
Hello Karly,
We're sorry to hear that you weren't better supported during your set up period. We'd like to look into your experience further. Can you please email [email protected] with your information so that we can look up your account?
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keap revolutionized the CRM market
Reviewed on 27/01/2023
Keap helps us to solve problems of any kind in our company, giving us the ability to be 24/7 with...
Keap helps us to solve problems of any kind in our company, giving us the ability to be 24/7 with our customers, this being one of the great benefits that Keap gives us. We have been able to capture customers through Keap saving a lot of time since they are filtered by departments. Keap takes the form of collecting many types of inquiries on our website allowing self booking and self payment.
Pros
Keap has been one of the first in the market to innovate the CRM product. It has allowed us to have a single source of leads worthy of giving any company competition, having all the notes in order, active follow-up, information gathering and time saving through simple automation using Keap. The ability to create marketing campaigns is impressive, the sales funnel grows bigger and bigger and the rewards keep coming. Keap has adapted to our business quickly and concisely. This platform has given us the tool to automate sales processes, customer acquisition marketing, sales pipelines and mainly internal and external lead capture. Keap is recommended to use for front-end marketing, although it has certain flaws with the back-end in general it is recommended to use it.
Cons
Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up from any remote computer. The text messaging service is not yet active in some regions and the Business Line needs to be enabled for the majority of users who have contracted the service.
Response from Keap
Hello Carlos,
Thank you for taking the time to leave a review! We're glad to hear that Keap has been able to make a difference in your business.
We are working on extending our phone line out to further territories. We will also leave feedback on your behalf regarding Appointment settings.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keap from a Person who is not techie
Reviewed on 1/02/2023
Business Problems that could be Solved by Keap:Keap is a powerful customer relationship management...
Business Problems that could be Solved by Keap:Keap is a powerful customer relationship management (CRM) platform that helps businesses manage customers, track leads, automate marketing, and more. It can help businesses to increase efficiency, reduce costs, and maximize sales. It can also help them to better understand their customers, segment them for targeted marketing, and build better relationships.Benefits of Using Keap:Keap is a comprehensive CRM platform that helps businesses streamline their operations and maximize their sales. It is easy to use and provides users with a range of features and services that can help them to better manage customers, track leads, automate marketing, and more. It is also highly customizable and can be tailored to meet the specific needs of the user. Additionally, Keap offers competitive pricing plans that make it an affordable option for businesses of all sizes.
Pros
Keap is an easy-to-use, all-in-one customer relationship management (CRM) and marketing automation solution that helps small businesses grow.• Keap provides a variety of tools to manage contacts, automate tasks, and maximize customer engagement.• It is customizable and scalable, allowing businesses to tailor their solutions to their needs.• Keap offers integrations with popular third-party applications, making it easy to sync data and automate processes.• The platform provides access to a team of in-house experts to assist with setup and training.
Cons
Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.• The user interface can be confusing and difficult to navigate for new users.• The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.• The user interface can be confusing and difficult to navigate for new users.• The customer support is limited, and the response time can be slow.
Response from Keap
Hello Debbie,
Thank you for leaving us a review.
It sounds like you've utilized many of Keap's features to help streamline and automate your business. We love hearing that!
- Industry: Financial Services
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Keep high cost out of your phone line!
Reviewed on 8/05/2023
Would use again if I was pressed for time, but wouldn't use long term
Would use again if I was pressed for time, but wouldn't use long term
Pros
It's very quick to get started. Easy as well.
Cons
The ads were a bit too much. And random calls at all times.
Response from Keap
Hello Sonya,
We're sorry to hear that you felt you were over-contacted by us. Glad to hear that Keap was easy to set up and quick to get started. We wish you the best in your future endeavors!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keap the review
Reviewed on 21/01/2023
Pros
The advantages of this program is that it is easy to use and also provides many services such as scheduling appointments
Cons
The disadvantages of this program is that it sometimes makes mistakes in e-mail shopping, and we hope that you will develop from that
Response from Keap
Hello Yousef,
We appreciate that you've taken the time to leave a review. We're glad to hear that our software was easy to use and that you enjoyed the services we provide. We're unsure what you mean by email shopping, but if you'd like to go into more detail, feel free to drop a message here. https://keap.com/tellus
Thank you!