iContact Reviews

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605 Reviews

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The perfect solution to boost my business.
Reviewed on 3/08/2023
I have seen a noticeable increase in the effectiveness of my campaigns and in the interaction with...
I have seen a noticeable increase in the effectiveness of my campaigns and in the interaction with my audience that is great.
Pros
I really like its ease of use and the amount of features it offers me to maximize my email marketing efforts.
Cons
The platform sometimes becomes a bit slow when loading certain functionalities and workspaces but it doesn't happen often.
Response from iContact
Thank you for the great review!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A more frugal and efficient option than other competitive offerings.
Reviewed on 21/11/2023
Good (cheaper) alternative option for email campaigns over competitors.
Good (cheaper) alternative option for email campaigns over competitors.
Pros
Ease-of-use, template design (copy/paste) was simple and straightforward, email/lead file management was easy, and good customer support.
Cons
Ability to change/edit existing templates required extra support.
Response from iContact
Thank you for the great review. Glad you were able to get the support you needed. I can provide the product team with feedback if you can provide more detail around your experience.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I've used iContact for the last five years.
Reviewed on 5/04/2018
Pros
iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.
Cons
The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.
Response from iContact
Thank you very much for being a long time iContact customer! We are happy to hear that you have been able to quickly and easily design automations with workflows using your iContact Pro account. We like this feature so much we plan to make it available to all iContact accounts. Thank you as well for your feedback, particularly about adding a post unsubscribe survey. This is being shared with our Product Management team so that it can be reviewed for possible updates in a future release.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
For Small Businesses ONLY
Reviewed on 14/07/2022
Overall, I love iContact for small businesses. I would look elsewhere for bigger businesses with...
Overall, I love iContact for small businesses. I would look elsewhere for bigger businesses with more than 10+ on staff. It could be more user friendly, but it gets the job done and works for our law firm.
Pros
It's extremely easy to deploy automated marketing campaigns, newsletters, quick information to your target audience using this platform. I enjoyed the ease of use in terms of sending out an email. It's nice for small business owners who don't have the time, energy, or resources to allocate to figuring out an email marketing platform.
Cons
I love this platform, but it's extremely out-of-date compared to other email platforms. For example, it's impossible to edit a template. For it being 2022, I would assume this would be easier from a user-friendly perspective.
Alternatives Considered
Higher Logic ThriveReasons for Switching to iContact
Ultimately the price point is what led our small business to choose iContactResponse from iContact
Meghann, thank you for your review! It is possible to edit a template. If you need assistance, our support team can help.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works great for us
Reviewed on 12/02/2020
We've had to contact support a couple of times and they have been helpful. The level we purchased...
We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.
Pros
When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.
Cons
The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.
Response from iContact
Hello Karen,
Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it!
All the best,
Carlos, Customer Marketing Manager
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
iContact: Email Marketing Program with an Eye Catching and Intrusive UI/UX
Reviewed on 6/02/2024
Pros
iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails.
Cons
To create and design websites and landing pages, I mist integrate with external digital experience programs.
Response from iContact
Thank you for the review! We offer the ability to build and publish Landing Pages. If you have questions about this, our support team would be happy to help.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iContact for Email Marketing Automation
Reviewed on 6/03/2024
Pros
Ever since ai started using iContact, it has never been daunting to carry out marketing strategies by creating, customizing and sending high volume outbound marketing emails.
Cons
I can’t complain since iContact accomplishes all my needs everyday I use it.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Email Marketing Optimization Tool
Reviewed on 27/11/2023
Pros
Traditional marketing strategies are tedious, expensive and time consuming. iContact makes it easy to create, customize, send and manage email deliverability.
Cons
Unlike alternatives such as Constant Contact, iContact lack website builder tools.
Response from iContact
Thank you for your great review. We will pass along your feedback to our product team to help make iContact better!
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I Contact Customers for 24/7 with iContact
Reviewed on 28/01/2024
Email marketing optimization has been at breeze with iContact.
Email marketing optimization has been at breeze with iContact.
Pros
I like that it is easy to create and personalize marketing emails with iContact.
Cons
iContact has a robust backend integration capability but it lack website builder tools.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iContact for Email Marketing Optimization
Reviewed on 26/08/2023
iContact enables me to save time by creating marketing emails via drag and drop functionality.
iContact enables me to save time by creating marketing emails via drag and drop functionality.
Pros
Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails.Managing email deliverability is another great thing that I like about iContact.
Cons
It’s been years with iContact and I face zero errors when using it.
Response from iContact
Thank you for the awesome review!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
iContact Review
Reviewed on 13/05/2023
Overall, my experience with iContact was highly satisfactory. The robust email marketing features...
Overall, my experience with iContact was highly satisfactory. The robust email marketing features and automation capabilities made it a powerful tool for executing effective email campaigns. The intuitive interface and user-friendly design made it easy to navigate and utilize the platform's functionalities. The analytics and reporting features provided valuable insights that helped me optimize my email marketing strategies. While there were some limitations in terms of integration options, it did not significantly impact the overall experience. I found iContact to be a reliable and efficient solution for my email marketing needs, and I would recommend it to others seeking a comprehensive email marketing platform.
Pros
One of the things I liked most about iContact was its robust email marketing features. The platform offered a wide range of tools for designing, creating, and managing email campaigns. I particularly enjoyed the drag-and-drop editor, which made it easy to customize and personalize email templates. The automation capabilities were also impressive, allowing me to set up automated workflows and targeted campaigns based on user behavior. Additionally, the analytics and reporting features provided valuable insights into campaign performance and audience engagement.
Cons
While iContact had many positive aspects, one thing I liked least was the limited integration options with third-party platforms. Although it had some popular integrations available, there were certain specific applications or systems that I wished I could seamlessly connect with iContact. Having more integration options would have made it easier to synchronize data and streamline processes across different platforms.
Response from iContact
Marek, Thank you so much for you awesome review! We will pass along your feedback to our product team.

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
iContact is the recommended email marketing tool for any company just starting out online.
Reviewed on 8/06/2023
Pros
iContact lets you create, send and track messages with ease and efficiency. It's inexpensive and has a free version for beginners.
Cons
Since I started using it, this tool has met all my needs.
Response from iContact
Thank you for the great review!
- Industry: Events Services
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Longtime user
Reviewed on 3/06/2023
Easy to use
Easy to use
Pros
IContact is easy to use. I don’t use templates, but build my emails from scratch. I can see who engages, who engages more than once, and I can target them for a more personalized follow-up
Cons
I would use templates if there were more of them geared toward nature (stars in the night sky, for example) or low key parties with a cosmic bentAlso - need more fonts!
Response from iContact
Thank you for your review! we will share your product feedback with our team.
- Industry: Nonprofit Organisation Management
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
NonProfit Membership Organization Loves iContact!
Reviewed on 18/04/2023
I have better track-ability then ever before and I can tell sponsors exactly how many our our...
I have better track-ability then ever before and I can tell sponsors exactly how many our our members are opening and clicking on our email messaging.
Pros
I need to engage my members - particularly young members - in a fast, eye-catching format. iContact allows me to create quality messaging with minimal effort. I love the ability to track clicks and see what members are gravitating too.
Cons
There is a bit of a learning curve when it comes to designing email messages. I have design background but it took a bit of practice to get the look I wanted.
Response from iContact
Sandra,
Thank you for taking the time to provide such a great review!
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A run for your money (for SMB)
Reviewed on 17/02/2023
Pros
So, my client was trying to decide between iContact, Mailchimp and other SMB email tools and decided to start the project with iContact -iContact has a really user-friendly interface that's easy to navigate, even for people who aren't super tech-savvy.-They offer decent customer support, and we were able to get in touch with a real human whenever we needed help or had questions (we've put them to the test) -The reporting and analytics features are really robust, and it was easy to track our email campaigns and see how they were performing.The pricing was pretty parred with other SMB email tools so we felt like we were getting good value for our money.
Cons
1)While the interface is user-friendly, there are some limitations when it comes to design customization2) We weren't able to make our emails look quite as polished as we might have liked.3) It can take a little while to get used to the platform if you're used to more visual ones 4) if you're after a marketing automation syle hubspot , iContact won't offer that level of sophistication
Alternatives Considered
MailchimpResponse from iContact
Thank you taking the time to write a review and let us know what you like and also for the product feedback. We will be sure to pass that along!
- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I've used the Service for 12 years
Reviewed on 25/01/2023
I can get my message out in time timely manner
I can get my message out in time timely manner
Pros
CS picks up the phone great traing video
Cons
no complaints at all - great staff is always there for me
Response from iContact
Thank you for such and awesome review and for being a customer for so long!
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We find iContact always exceeds our expectations, really! Friendly folks, easy to use,...
Reviewed on 10/04/2018
It makes my life loads easier. I can use my graphic design abilities to make eye catching emails...
It makes my life loads easier. I can use my graphic design abilities to make eye catching emails and that intrigues people which leads them to want more information about our church. I can whip up an email in less than half the time it took prior to contracting with iContact. Also, being able to call customer support and rarely have to be on hold is a benefit along with the support coming from people who are easy to talk to, who converse as real people rather sounding mawkish.
Pros
The flexibility and ease involved to create stunning emails - in our case, weekly church eNews; monthly newsletter and special announcements. The new web site was a major thrust forward in our ability to look loads more professional and that draws visitors to our doors.
The customer support team are friendly, down-to-earth and never sound like they are reading from a script. They listen well, explain what the problem may be, find solutions and even work-arounds to achieve what we want to produce. They welcome suggestions to improve the site.
As with any shift in process, it took a bit to grasp the new site, but it was well worth it, especially that we knew we could reach out for support where truly no question was too dumb. The features are easy to manipulate, and the ease to populate our emails on social media was a real benefit for us.
Congregations, by definition, need to be thrifty with funds and iContact still remains our best value for what we get, and we do comparison pricing on an annual basis. Result? We've been with iContact for 8 years and they still are our choice.
Cons
We would welcome and make use of a larger variety of templates if they were available. Currently templates favor clients who are in the sales market. This challenges us to be creative in modifying a beautiful template from sales to event promotion. More templates for the non-profit and religious clients would, frankly, be a blessing.
Response from iContact
Hello Doug. We are so excited that you have been an iContact customer over the last 8 years. It makes us happy to hear that you have been able to create more professional emails with iContact in half the time! Thank you for your feedback about adding more templates as well. As you mentioned we are always open to suggestions for improvement, and will pass your comments along to our Product Management team for possible updates in a future release.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Icontact is a Solid Email Platform for Small to Medium Sized Companies
Reviewed on 22/03/2018
The offer a quick and easy way to start sending out emails to your customers and which helps your...
The offer a quick and easy way to start sending out emails to your customers and which helps your company to grow. If you are willing to put up with their questionnaires, their basic templates, and slightly above average deliver-ability rates.
Pros
When our company first switched to Icontact from our email provider, we were very satisfied as their responsive technical support, quick setup, and easy to use interface was a perfect email solution. Icontact is a solid choice for small to medium sized companies looking to grow their list in a comfortable environment. You will get better support from regular technical support and they are more willing to work with you, and quickly resolve any issues. Their email deliverability is above average.
Cons
Their templates leave much to be desired. If you have some html/css knowledge and are creative, then you can modify theirs or create your own. Sometimes our emails would end up in spam, without explanation from Icontact. Icontact is a good company, however if you are considering in moving to Enterprise account, you may consider looking elsewhere. Stick with regular technical support plans due urgent issues being resolved quicker. They have a deliverability team but they may disable sending and removing large amounts of emails without a warning which is very strange especially if you need to send out emails the next day.
Response from iContact
Thank you for taking the time to write this detailed review. We are so glad to hear that you were very satisfied with our responsive technical support, and above average deliverability rates! Our deliverability team works hard to ensure the messages sent through our system are not unsolicited. This can sometimes result in us investigating accounts if we see a large number of bounced emails or spam complaints after an email send. We understand this can be an inconvenience, but it helps us ensure that we maintain a positive relationship with the major email providers which leads to more fast and consistent email delivery. We appreciate your honesty, and are excited to continue working with your company.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We use iContact to send out daily event alert emails for a nonprofit - time efficiency is a...
Reviewed on 20/12/2017
iContact provides us with an intuitive platform that saves us time. We can create and manage emails...
iContact provides us with an intuitive platform that saves us time. We can create and manage emails efficiently, spending time savings on other needs. The recent upgrade matches intuitive work flow very well.
Pros
The recent upgrade to the platform matches natural workflow (and spots for quality checks to prevent mistakes). We've saved time creating and managing our emails. We have a dedicated advisor that responds quickly when we have needs or questions. It's much nicer than an anonymous "call center" where you get who you get. I especially like the new upgrades to the platform, which reflect the way I/we work in an increasingly intuitive way.
Cons
I would like to see more seamless integrations with other software and extensions, such as a text-to-join feature.
Response from iContact
Thanks for the review, Charlie! When we were designing the new interface one of our goals was to make it intuitive, so your feedback is wonderful to hear. With a lot on your plate, we know that saving time is critical to your day-to-day tasks. We¿ll pass your kind feedback to your Strategic Advisor. Our services and support teams love hearing that the work they do makes such a positive impact on your work. We are always looking to enhance our integration offerings, so if you have specific software or extensions in mind please let your advisor know! Thank you again!

- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The features you want with the support you need.
Reviewed on 31/03/2018
We have used iContact for ten years to manage the email marketing services for our clients that...
We have used iContact for ten years to manage the email marketing services for our clients that range from single locations to hundreds of locations. The software has grown with us over the years as demands for automation and integration with third party systems have increased. The key to great software is support combined with the features you need. We found that with iContact.
Pros
We have not found anything we cannot do with iContact. If we can't figure it out a call to support gets us the answer we need. For those looking for API support, according to a large client of ours the API is very robust and easy to use.
Cons
There are UI areas in the software that can be improved. The creation and management of segments needs to be easier.
Response from iContact
Hi Dave! Thank you so much for your review. We're so happy to hear that we're continuing to meet your business needs after all of these years. Customer happiness is our top priority! Also, thank you for the suggestions for improving the segments UI. We will definitely take these into consideration as we continue to evolve the platform. Thanks for being such a loyal customer over the last decade!
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Our organization has been with I-Contact for 8 years-we love the impact of the communications!
Reviewed on 10/04/2018
Pros
We LOVE the new Dashboard, updated templates, and the functionality/features during message composition. During the last several years, I-Contact updated the above features, but before doing so asked the CUSTOMER how they could improve their systems. This feedback was definitely taken into consideration as you could so them reflected in the updates. Since then, I-Contact continues to improve the platform with new templates/functions that add to the impact of each individual message.
They are a SOLID email marketing solution for companies big and small. There price is in some cases lower than their competitors while offering the majority of the same features.
Third, we have been extremely impressed with the level of customer service provided by their team. If you ever have an issue, they are quick to address and provide a solution!
Cons
Only 2 areas where we would like to see improvement. More connectivity options with other services/websites in order to be able to export/upload new contact information. Also, a more seamless mobile app that would allow for managing of content/messages.
Also, consistent, new email templates added to reflect more types of communications: SAVE THE DATE, EVENT ANNOUNCEMENTS, NEWS UPDATES, etc.
Response from iContact
Hi Brent. Thank you so much for being a long time iContact customer of 8 years! We are so pleased to hear that you love the upgrades we've made over the last few years. We believe that customer feedback is an extremely important tool in creating a better product, and will continue to reflect this feedback in future releases. Speaking of which, the feedback you provided is absolutely something that we will pass along to the Product Management team so that it can be reviewed for potential changes. The good news is that we are currently looking into integrating with other services and sites that will allow our customers even more options for bringing data into their iContact accounts.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
iContact is easy enough to use for our mass email needs, but I feel that it could be better.
Reviewed on 5/04/2018
Pros
The new email templates are nice and easy to use once you get the hang of it. The analytics and insights are helpful in gauging how many people are seeing our messages. I also like the ease with which we can add and remove contacts.
Cons
The new templates are easier to use than the original email layout, but there are an awful lot of steps in the formatting. I feel like that process could be streamlined. Also, I understand that our account doesn't allow for tons of file storage, but it would be nice if the individual file/asset upload size was a bit bigger. I also think that there could be a more user-friendly way to re-verify contacts. We have over 8,000 contacts we email regularly but the process to re-verify contacts to keep our lists healthy is really confusing.
Response from iContact
Thank you so much for taking the time to write this review! We are glad to hear that you have been able to easily add and remove contacts from your account. We understand the importance of being able to manage your contacts with ease, which is why we really appreciate your feedback regarding re-verifying contacts. We respect your desire to maintain a current and healthy list. All of your feedback has been passed along to our Product Management team so that it can be reviewed for possible updates in a future release.

- Industry: Civic & Social Organisation
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
iContact has been a valuable tool for growing and improving my organization's email marketing.
Reviewed on 20/12/2017
It helped us take our email marketing to the next level and helps facilitate more strategic...
It helped us take our email marketing to the next level and helps facilitate more strategic approaches to our email marketing and digital fundraising. With icontact we recently implemented a new digital fundraising program that has been highly successful.
Pros
It is quite user-friendly, allowing us to create high-quality, professional emails with strategic segmentation. Their support team is excellent. Our "Strategic Adviser" is always pushing us toward the latest industry best-practices and keeping us at the cutting edge. Their support team is also quick to respond to any challenges we have and readily offers solutions.
Cons
Sometimes it can be glitchy and the format/design that you create doesn't always comet through exactly on different email platforms. Also, it would be ideal if it offered e-commerce tracking.
Response from iContact
Hi Nicole! We're glad that you've found iContact so valuable for your organization! We'll be sure to let our Strategic Advisors and Support hear your kind words. And we know what you mean: Getting an email to display correctly across all platforms is a great frustration to all email marketers, which is why we are constantly testing our themes and layouts in order to minimize those glitches as much as possible. We'll also send your suggestion about e-commerce tracking to our dev team. Thanks for your response!

- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iContact Streamlines Email Marketing and Automation
Reviewed on 16/04/2022
Sending outbound emails and managing emails deliverability.
Sending outbound emails and managing emails deliverability.
Pros
Ability to create and customize marketing emails.
I like that it has a simple email editor functionality.
Cons
iContact is a perfect tool that I have not yet discovered it’s flaws.
Response from iContact
Thank you for providing your thoughts on our platform and for being a customer!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Helps to Simplify Email Marketing
Reviewed on 20/12/2022
My overall experience with this product has been positive. The customer support is good, and the...
My overall experience with this product has been positive. The customer support is good, and the product is fairly easy to use. While it lacks some of the features of Pardot, it adequately meets our needs as a mid-size company.
Pros
IContact is a program that I use to create email templates. It is easy to create and modify templates using this program. It also integrates relatively well with Salesforce and is a much less expensive option than Pardot. The platform is easy to use and metrics are clearly displayed. The ease of use (meaning creating templates is much faster and more streamlined) is what I like most.
Cons
Templates are created with lots of extra lines and blank spaces, meaning I often have to remove those before I'm able to use iContact with Salesforce to send to effectively send an email to a list.
Response from iContact
Thank you for your honest review. We will be sure to pass along your feedback to our product team.