--- description: Learn how GitBook can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GitBook Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [GitBook](/software/2077520/gitbook) # GitBook Canonical: https://www.getapp.co.nz/software/2077520/gitbook Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2077520/gitbook?page=2) > GitBook is a cloud-based knowledge management tool designed for engineering teams that streamlines the process of sharing knowledge and documentation within an organization. > > Verdict: Rated **4.5/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 23 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: GitBook ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: France ## Features - API - Access Controls/Permissions - Alerts/Notifications - Catalog Management - Collaboration Tools - Commenting/Notes - Content Library - Content Management - Customisable Branding - Customisable Templates - Customizable Fields - Data Import/Export - Discussions/Forums - Document Management - Knowledge Base Management - Multi-Language - Single Sign On - Surveys & Feedback - Text Editing - Third-Party Integrations ## Support Options - FAQs/Forum - Knowledge Base - Chat ## Category - [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software) ## Alternatives 1. [Confluence](https://www.getapp.co.nz/software/90949/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.getapp.co.nz/software/90850/sharepoint) — 4.4/5 (5412 reviews) 3. [Notion](https://www.getapp.co.nz/software/132111/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.getapp.co.nz/software/123167/guru) — 4.8/5 (639 reviews) 5. [Paperpile](https://www.getapp.co.nz/software/2050352/paperpile) — 4.8/5 (122 reviews) ## Reviews ### "Best knowledgebase/documentation tool for small teams" — 4.0/5 > **Vedarth** | *17 January 2020* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It is really easy to get started with and best part is that it supports Markdown. Writing documentation in Markdown is way easier and Gitbook makes it easy to organise the content. They support custom domains which is another nice thing about the product, it is really good for branding. > > **Cons**: There are no cons as such but there were few issues while getting started, while importing the existing documentation for the first time. > > Overall the experience was good and because of that we were able to add more content to our documentation. Before Gitbook our documentation was limited and very hard to find. ----- ### "GitBook is an amazing tool for us and our students at Polytechnique Montréal." — 5.0/5 > **Verified Reviewer** | *15 September 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, ease of implementation. I use it every day as a teacher and share labs with my students through GitBook, and they love it much more than receiving lab tutorials as Word documents. > > **Cons**: I think that when you set up your organization, the wizard should show you the kind of default URL it will generate, so you can get an idea of how your subdomain will look. > > Very useful. Well integrated with GitHub. No-code tool. Takes less than a day to set up and start sharing educational content. ----- ### "GitBook Price Gouging | Use Alternatives Instead" — 1.0/5 > **Nathan** | *9 May 2025* | Design | Recommendation rating: 0.0/10 > > **Pros**: The ability to use custom domains for my documentation website. This feature has since been removed and put behind a enterprise-level paywall. > > I use GitBook for multiple websites and was initially drawn to the platform because of its clean interface and the ability to use custom domains on the free plan. Unfortunately, GitBook has recently implemented a drastic pricing shift that denies you access to updates to your site, unless you upgrade to a paid plan that costs over $70/month per website. This change feels like a significant price gouge, especially for users who previously relied on features that were free. It's disappointing to see a platform that once supported smaller teams and independent creators now gatekeeping basic functionality behind an enterprise-level paywall. I'll be moving my documentation elsewhere and won't be returning. If you're considering GitBook, be aware that what’s free today may not be tomorrow. ----- ### "An Outstanding Platform for Clear, Professional, and Accessible Learning Resources" — 5.0/5 > **David** | *7 October 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: GitBook offers an incredibly clean and intuitive interface that makes organizing and structuring content effortless. The real-time collaboration and the Markdown support are fantastic for educators and technical authors alike. I especially value how professional the final output looks — it feels like publishing a high-quality book or documentation site with very little setup effort. > > **Cons**: Honestly, there is very little to dislike. Perhaps some additional advanced customization options for design and layout could be useful, but this is a minor detail compared to the overall great experience. > > My overall experience with GitBook has been outstanding. As a computer science teacher working across several institutions, I needed a reliable platform to create structured, high-quality learning resources for my students. GitBook exceeded my expectations by allowing me to transform class materials into well-organized, professional study guides. It’s a perfect fit for both teaching and sharing technical knowledge. ----- ### "An intuitive and powerful tool for collaborative documentation" — 5.0/5 > **Ana** | *11 September 2025* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: The platform is very intuitive and easy to use, even for people without a technical background. It makes collaboration seamless and allows us to keep all our resources structured, accessible, and professional-looking. > > **Cons**: Customization options for layout and design are somewhat limited. More flexibility here would make it perfect. > > GitBook has transformed the way we manage and share documentation across our international non-profit organization. It enables us to work more efficiently, reduces duplication of effort, and ensures that volunteers and partners can easily access up-to-date information. Overall, it has become an essential tool for collaboration and knowledge-sharing. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2077520/gitbook?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2077520/gitbook) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data