---
description: Learn how Botsonic can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Botsonic Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Botsonic](/software/2071616/botsonic)

# Botsonic

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> Botsonic delivers AI-driven customer support bots with seamless Zendesk and Freshdesk integration. It offers multilingual support, advanced analytics, and GDPR compliance, perfect for efficient, AI-enhanced customer interactions in any business.
> 
> Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 80 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Writesonic

## Commercial Context

- **Starting Price**: US$16.67
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Bulgarian, Czech, English, French, German, Greek, Polish, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Language Detection
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Reporting/Analytics

## Integrations (2 total)

- Slack
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Chatbase](https://www.getapp.co.nz/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.getapp.co.nz/software/2070494/chatgpt) — 4.4/5 (374 reviews)
3. [Tidio](https://www.getapp.co.nz/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Wati](https://www.getapp.co.nz/software/2068239/wati) — 4.6/5 (203 reviews)
5. [Tiledesk](https://www.getapp.co.nz/software/2061511/tiledesk) — 4.6/5 (154 reviews)

## Reviews

### "The most effortless no-code chatbot builder I've encountered to date" — 5.0/5

> **Faried** | *25 March 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The analytics and reporting in the bot backend is extremely useful. I can also track performance of the chatbots in real-time, understand customer usage patters, and make adjustments to the bot if necessary and even to our data sources.
> 
> **Cons**: The pricing structure of Botsonic is a bit of a nuisance for upstarts with limited budgets.

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### "Chatbot review BotSonic" — 5.0/5

> **Zhuyin** | *24 October 2024* | Luxury Goods & Jewelry | Recommendation rating: 9.0/10
> 
> **Pros**: Everything, easy to use, very friendly, good user experience
> 
> **Cons**: Not enough test messages to try how well the bot works
> 
> Very good, very nice, I like it, really helpful

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### "Great for good use\!" — 4.0/5

> **Kylan** | *29 January 2024* | Airlines/Aviation | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of setup. Very easy to create my bot.
> 
> **Cons**: The message limit is really low. It would be great if there were more messages for free plans

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### "Wonderful Experience" — 5.0/5

> **Swetha** | *6 November 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Creating a personalized chatbot that will help address the queries of my clients regarding training
> 
> **Cons**: I hope it can be linked to ChatGPT as it will help us to get access to large amounts of data
> 
> Good. It helped me to understand how to develop the whole process.

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### "SeNa Dent . com" — 5.0/5

> **Huseyin** | *8 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Botsonic offers an intuitive interface that simplifies chatbot creation.
> 
> **Cons**: Despite the intuitive interface, mastering advanced features may require some technical know-how.
> 
> My experience with Botsonic has been generally positive. The platform is user-friendly, making it easy to set up and deploy chatbots even with limited technical expertise. The AI-driven responses are intelligent, providing a seamless conversational flow, and the level of customization available allows for fine-tuning to meet specific business needs. However, there are some limitations in advanced features, which are gated behind premium tiers. Additionally, while integration with popular platforms is straightforward, there can be challenges when connecting to more niche tools. Overall, it's a powerful and flexible tool for automating customer interactions, though it could benefit from a more accessible pricing model and deeper functionality in its free version

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2071616/botsonic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/botsonic/> |
| en-AE | <https://www.getapp.ae/software/2071616/botsonic> |
| en-AU | <https://www.getapp.com.au/software/2071616/botsonic> |
| en-CA | <https://www.getapp.ca/software/2071616/botsonic> |
| en-GB | <https://www.getapp.co.uk/software/2071616/botsonic> |
| en-IE | <https://www.getapp.ie/software/2071616/botsonic> |
| en-NZ | <https://www.getapp.co.nz/software/2071616/botsonic> |
| en-SG | <https://www.getapp.sg/software/2071616/botsonic> |
| en-ZA | <https://www.getapp.za.com/software/2071616/botsonic> |

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