Open Dental Reviews

What i love most about Open Dental the A/R part for billing reasons

I really do not have any dislikes a bout Open Dental

It’s easy to find my way around. It integrates well w Dexis.

W this last update there is a pop up that shows up when leaving a pts chart that is annoying.

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

it becomes slow on some occasions, and technical support does not solve the problem quickly, usually takes one or two days

Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

The tooth charting is very important feature that can be stored and also can import the dental x Ray then can full out any time

I did like this apps because only a windows based i recommend to have web based for this that accessible by online users

I've used Open Dental for almost 6 months now after using Dentrix for almost 3. I think Open Dental has too much functionality which is a good and bad thing. I often get lost when looking for certain things.

Not the most user friendly dental CRM software available.

The fact that it is easy to navigate, but if you were to have issues, the support is great. Granted that is a monthly fee for unlimited access, but it is totally worth it. There are times I can go months without calling for help, but hit one snag and I'm on the phone with them several times a day or days in a row.

It's not a con, but just me and my lack of knowledge. Some of the videos don't seem to have audio and I've mentioned that to them. I try to watch the help video first...sometimes. Sometimes, I don't have that luxury of time and will call them. So not them, I consider it an operator error, mine.

ease of use and customer support are amazing

I really could not think of anything in particular that bothers me from the software

I like the ease-of-use and the lack of monthly recurring costs. Open Dental is actually very powerful, and other software can be integrated within.

I don’t like how if you sign up for their support service, they charge you for at least six months.

Customizable, very easy to use. Easy to learn and teach. Reliable.

Not really anything bad about the software. We are super happy with it so far!

Very easy to learn and implement. Very user friendly

I would prefer the ability to have multiple windows open at the same time to be able to go back and forth.

Everything—the support is awesome. The software is always adapting to what dentists need in ways that actually benefit them and the program isn’t bloated with a bunch of “features” that aren’t useful.

I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM. Again... petty.

Easy to navigate and use. The easiest software to learn for anyone in the dental field. I call Open Dental the "Software for Dummies"

Ease of use. Almost anyone can use it with minimal training. Very intuitive and well laid out. Works on any computer.

Able to search multiple offices at one time
Easy to learn the software
Easy to find the areas of the patient chart that is needed

Occasionally have issues with getting the appointment area open to find a patient account that is needed

the software was very much like dentrix, easy to learn

you can not customize and integrate other certain software.

Easy to use. All the information is easy to view from one patient screen.

Takes a bit of time to get use too, but what new software doesnt.

The online tutorials and customer service so far have been excellent for learning this new software in our practice.

There isn't a lot of room for customization in the different letters. It can be tricky when the form letter isn't exactly what you need.

This software is very organized and very easy to use the features are so convenient for reminders on patients management

too many features to choose from. its better to get trained to use all the features

The icons are very large and it is easy to find what you are looking for. The first time I used it I felt like I had used it several times before!

I feel that there are too many steps in order to get to things such as the "notes" section. I had to write the steps down at first so I would remember.