Practice Reviews

Practice

4.9 (23)
Built by coaches, for coaches

Overall rating

4.9 /5
(23)
Value for Money
5.0/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
5/5

100%
recommended this app
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23 Reviews

Jonathan
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple to use, yet feature rich, at an amazing price

Reviewed on 28/03/2023

Pros

Simple and clean user interface for both coach and client; scheduling, client management, and billing all in one platform just makes it easy to run a coaching business. The product team is super responsive to coach needs. The product’s community is always willing to share how they do things in and out of Practice to support each other in building better businesses.

Cons

Integration with Outlook.com/Microsoft 365 is not yet there. Ability to customize how packages work (# of hours vs # of sessions) is not yet possible.

Alternatives Considered

Calendly and OnceHub

Reasons for Choosing Practice

Practice has a much more pleasant user experience for both coach and client. Price point for Practice was a game changer from the business’ budget perspective.

Switched From

CoachAccountable

Reasons for Switching to Practice

Practice was client centric and had everything needed to run the business, above and beyond just scheduling.
Eboni
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Company, Software, and Team

Reviewed on 24/05/2023

I'm able to create a streamlined client experience for myself and my clients. It's an amazing...

I'm able to create a streamlined client experience for myself and my clients. It's an amazing software that I can't recommend enough.

Pros

First off, let me say that their customer service is unmatched! [sensitive content hidden] has been amazing as I made the switch to Practice. I asked a question about something before even becoming a customer and [sensitive content hidden] took time out of his day to record a Loom video for me. The platform is still young but advanced and making strides. They keep it simple so it's not overwhelming but it's still robust at the same time.

Cons

No true cons as they really listen to their client bases and add suggestions to their roadmap.

Alternatives Considered

Paperbell

Reasons for Choosing Practice

The scheduler isn't up to par for coaches or businesses with multiple schedulers and availability. It's a pain to update each individual scheduler in the template AND client portal. The client portal is also clunky and unorganized.

Switched From

Dubsado

Reasons for Switching to Practice

Paperbell just didn't appeal to me. It didn't offer the features I would like.

Response from Practice

Eboni, thank you for the kind words! We can't wait to show you the upcoming features we have in store.

John Matthew
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Practice Software for managing your coaching business

Reviewed on 4/11/2022

My overall experience with Practice has been very good. For me, they had the right technology and a...

My overall experience with Practice has been very good. For me, they had the right technology and a decent price point for me as I started my coaching business.

Pros

The ability to create both private and public scheduling options for prospects and clients. Integration into Stripe for managing and tracking invoices.

Cons

It would be nice if there were an integration into an email marking tool to help manage and nurture the early-stage buyers. I would also like a more robust contact tracking to-do tracking function - recent additions are a step in the right direction.

Alternatives Considered

Google Workspace, Salesforce Sales Cloud and HubSpot CRM

Reasons for Switching to Practice

Price Point - ease of use to get up and running

Response from Practice

Hi John, thank you for your feedback here! An integration with an email marketing tool - of course. We'll pass this along to our product development team.

Marcy
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Even up-and-coming it's better than most!

Reviewed on 3/11/2022

Even while I'm waiting on a few pieces to FULLY cover all of my needs, the price, usability,...

Even while I'm waiting on a few pieces to FULLY cover all of my needs, the price, usability, responsiveness of the Practice customer service, UX... all of that make it worth the wait. It's a great platform and it's only getting better every day.

Pros

I don't have enough time to say everything I love about Practice. I love the ease, how everything with my clients is in one place, the calendar and scheduling, the to-dos, the ability to purchase products... it's SOOOO user-friendly. I've used Hubspot, Infusionsoft, Dubsado, and MORE... and this by FAR has the greatest and most intuitive UX.

Cons

It's still growing! Though I've dropped lots of great improvement requests and each of them get a personal response and many have been implemented. I LOVE seeing it actively grow in response to my/our needs. The only things I'm still waiting on are 1. multi-coach capabilities (I want my co-worker to be able to log in as an equal admin to me, through her own login, and interact with our clients). My workaround is that she's signed up as a "client" and I act as a bridge. This will make me REALLY happy when it's implemented. I'm also waiting on a more sophisticated workflow option so save me remembering some of the manual stuff I still need to send to onboard clients, i.e. sending a document I want them to have, or whatever. And finally, I'd love payment plans for my invoices. I currently have to create smaller bills and remember to send them if someone is on a payment plan.

Elijah
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You absolutely want and need this tool as a Coach or Consultant

Reviewed on 6/11/2022

Exceptional product. Really. Very affordable and it will make your life, business and Coaching...

Exceptional product. Really. Very affordable and it will make your life, business and Coaching easier and look more professional.

Pros

Practice combines many tools and features all into one tool. And it brings them all together into a single app and online presence. In my quest for streamlining and automating as much as I can for my business, Practice was able to check a surprising amount of boxes. No hesitation, just try the free trial. Trust me.Feel free to use my referral code to get to the front of the line quickly:[SENSITIVE CONTENT] don't and poke around a bit first. I love having an app that both myself and clients can use. I love the automation. I especially love how quickly the developers are working on new features to expand the product. Once you join the Practice community, they are extremely quick to offer troubleshooting, feedback and updates.

Cons

The product is still relatively new. You will encounter the occasional minor bug. The dev team is very quick about responding to feedback and squashing bugs. They are also still developing new and ongoing features to continue to better the product.

Amanda
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great CRM, supported by exceptional Customer Support

Reviewed on 4/11/2022

I am loving my experience of Practice, the software itself is great but the customer onboarding,...

I am loving my experience of Practice, the software itself is great but the customer onboarding, ease of use, responsiveness of their team is exceptional.

Pros

I wanted a CRM that was easy to use for both myself and for my clients. But what I love with this software is that the team are constantly working to make it better for the user experience. They are responsive to ideas and have a strong passion to have a product that is invaluable to the business owner.

Cons

For me some of the CRM elements need additional tweaking but I know this is on the roadmap for the future - so no there is nothing I don't like.

Alternatives Considered

upcoach

Switched From

Capsule

Reasons for Switching to Practice

I loved the receptiveness of the team but also the fact that they are constantly striving to make the user experience and offer better
Rachel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best decision I’ve made for my business.

Reviewed on 3/11/2022

Practice is an awesome system for anyone looking for a straight forward but powerful client...

Practice is an awesome system for anyone looking for a straight forward but powerful client management platform. Their customer support team is above and beyond (seriously, never seen anything like this, and I’ve tried a few platforms previously), and they are constantly taking feedback and making even greater. Practice makes you feel cared for and let you focus on what’s most important, your clients. I’ve received so many compliments from clients about the professional look of this platform.

Pros

Practice was super easy to roll out even for a novice user like me. It took me just a few hours to figure out how to use it, get all the settings done and start using it with clients.

Cons

Can’t think of anything. I’ve had nothing but an excellent experience with this platform.

Genevieve
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched from another CRM and didn't regret it.

Reviewed on 3/03/2023

I have nothing but praise for their customer service. The program I switched from responded to...

I have nothing but praise for their customer service. The program I switched from responded to questions and concerns within a few days, but the Practice Crew has been so responsive! Even when I put in a feature suggestion or ask a question on a weekend night, I often have a response within 2-12 hours and it is always super helpful. I have received several emails as I transitioned in and I'm so pleased with their desire to take suggestions and implement them.

Pros

Practice has the three features that were non-negotiable for me, the ability to allow clients to schedule, invoice/billing, and contract management. With the recent announcement of e-signature, Practice will have the final feature I wanted with no client cap and cheaper than the other 2 products I've tried. I absolutely love that I can program billing into appointment scheduling to accommodate those who need to pay as they go or for those who just need a session or two check-in.

Cons

Most of the features I was missing, namely e-signature and email templates, are being included in their new pro tier of membership. There are some things that have felt less than intuitive, but some of it may be that I'm looking for features and settings where my last program had them.

David
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Practice makes a coaches life Low Admin

Reviewed on 14/11/2022

Prior to Practice I was using spreadsheets and a mix of calendars. Practice puts everything in one...

Prior to Practice I was using spreadsheets and a mix of calendars. Practice puts everything in one place, making it easy to work with clients and most of all keeping their information secure. I'm finding that the "package" functionality to manage client sessions has been a great benefit in keeping track of the number of sessions, both for myself and the client.

Pros

Practice is easy to use and has a wealth of functionality that coaches need. I love the integration with my calendar (Google calendar), as it ensures that I'm never double booked and it's easy for clients to reschedule, reducing admin on my part. Sharing resources and having a space to chat makes for a safe space for clients to keep all their coaching needs in one place.

Cons

At this stage there is limited functionality in the Android App, more functionality is coming soon. Not quite the full package for when I'm out on the go.

Response from Practice

This is great feedback, David! Thank you. We have improvements slated for Android coming in 2023, we'll be sure to keep you updated :)

John
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practise Review for Coaches'

Reviewed on 23/11/2022

My experience has resulted in several fellow coaches taking Practise on as their client support...

My experience has resulted in several fellow coaches taking Practise on as their client support program, I wouldn't actively chase people if it wasn't a product I was happy with. PS it's the only one I've done this for and I've been on the internet for so long, I still use a Hotmail account.

Pros

I coach coaches so my clients have high expectations. My time is at a premium so whatever I use and I have used a couple of other apps, needs to be simple easy and not too involved. Practise ticks all the boxes, I have directed dozens of people to the program. I like the fact it's written for coaches, they have different components most of which I use, and the management backup (a library and live calls) is really helpful. I also like the fact they actually do listen to comments, many talk the talk, Practise walk their walk. PS I'm not being paid for this, it really is a great product.

Cons

It's boring, but it's not the sort of program that needs lots of bells and whistles. Maybe a few more colours and images. Not an issue more a personal preference.

Response from Practice

Thanks for the feedback, John! We super appreciate it :)

Mary
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very reliable software

Reviewed on 11/01/2023

I started using Practice when they were in the early stages of development, and they have been very...

I started using Practice when they were in the early stages of development, and they have been very responsive when I needed help. They are continually adding new features and making it better. I like that I can use one software for all my coaching needs, and scheduling classes is easy. Practice has a scheduling page that I can direct clients to, and they can pay when they schedule individual appts and/or classes. When they schedule, they receive a confirmation and a Zoom link. I don't need to pay for other software for my business when I use Practice. I highly recommend it, as it is user-friendly.

Pros

I'm a Coach and I love being able to use this software because I don't need to pay for anything else. I can do CRM, email, chat, scheduling, billing, and keep forms in a library. It's very comprehensive.

Cons

There's really not much of anything I don't like.

Tracy
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practice is a coaching management platform whose time has come!

Reviewed on 3/11/2022

One of the best parts about being on Practice is the responsive customer service. The Practice team...

One of the best parts about being on Practice is the responsive customer service. The Practice team invites feedback responds almost instantly, follows through with the fix and follow up with me. It feels like they're part of my business, and they're also pretty cool folks.

Pros

As I was getting my coaching business started, I discovered Practice. It had just come out, and I thought the coincidence was too good to be true. In fact, the platform is EXACTLY was I needed to successfully launch my business. Practice is one-stop-shopping for all my coaching management, removing the need for separate scheduling, note taking, client management and communication platforms. It's also easy to use and presents my clients with a slick feel.

Cons

I started the business using Quickbooks Online and haven't seen a compelling reason to switch my invoicing over to Practice just yet. I looked into it early, but stuck with QB because it was so powerful and integrated with my tax software.

Adam
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practice helped me jumpstart my coaching practice!

Reviewed on 30/11/2022

It's been a great experience - again it allowed me to get my coaching practice up and running...

It's been a great experience - again it allowed me to get my coaching practice up and running quickly and gives me the tools to help it grow. They also have a highly responsive support team that is always open to listening to feedback and working to integrate changes.

Pros

Practice's initial setup took only a few minutes and has enabled me to jump into my coaching practice two feet - they enable seamless coaching management, tools, and payments. I haven't found another product that is even close to achieving that specifically for coaches.

Cons

Not much but I'd like to have a little more flexibility in the frequency of coaching packages and recurring payments, and I also would love to see additional functionality on the coaching overview pages and what can be included.

Response from Practice

Thank you, Adam! We're happy to be helpful however possible. We have a few things slated for the coaching overview pages (we just released support for adding your package!) so more to come there :)

Kelly
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software for my coaching business!

Reviewed on 9/12/2022

Customer service with Practice exceeds my expectations! I have tried plenty of other "coaching...

Customer service with Practice exceeds my expectations! I have tried plenty of other "coaching softwares" only for it to end in disappointment. I wish I had found this sooner!

Pros

The overall functionality, the ease my clients have navigating all their notes and the chat, setup was quite simple and the customer service has gone above and beyond to help with any questions!

Cons

Only 1 con: cannot sync with Outlook, but totally worth it if you can overlook this one small thing!

Response from Practice

Thanks for your feedback, Kelly! We're grateful to have you as part of our community. Outlook integration is on the roadmap, I'll make sure to add to you to the list so you're notified when it's available.

Greg
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent & Highly Recommended CRM

Reviewed on 3/11/2022

Excellent. I've enjoyed the product and rapid iteration over time.I appreciate the developers...

Excellent. I've enjoyed the product and rapid iteration over time.I appreciate the developers listening to active coaches.

Pros

Very intuitive, easy to use, and excellent & responsive customer support.

Cons

Lack of ability to edit response emails, lack of ability to time Smart Actions to send surveys at completion of coaching packages.

John
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing software solution for Coaches

Reviewed on 4/11/2022

There customer service and interactions are great. Not only do you get fantastic and time saving...

There customer service and interactions are great. Not only do you get fantastic and time saving solutions, but you join an active community with some real value in the "fireside" chats. This is truly an example of how a software solutions company should be - innovative, friendly and with a can do philosophy.

Pros

So easy to use and a fantastic User Interface. Connects with mail, my google calendar and payment system Stripe

Cons

REally, there is nothing I did not like. Their software is great and there are always new features being developed and deployed (very quickly).

Nicola
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best management software for coaches

Reviewed on 22/11/2022

Pros

Practice gives you a program like no other out there. It allows you to support your clients with ease from the moment they find your practice throughout your coaching relationship with them.It truly is an all in one product for onboarding clients, working with clients right to the end and asking for testimonials. The software is getting more powerful as it expands and grows.

Cons

Some features are still in early development which is to be expected with a new program

Response from Practice

Hi Nicola, thank you for the review! Your feedback is very appreciated :)

Stephen
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practice Review

Reviewed on 22/11/2022

I was using several disparate tools. Practice allows me to consolidate my calendars, contacts,...

I was using several disparate tools. Practice allows me to consolidate my calendars, contacts, client notes, and billing all in one tool.

Pros

Everything that a coach needs to run their business in one spot.

Cons

No direct Microsoft Outlook integration.

Response from Practice

Thanks, Stephen! This feedback is very helpful. We have an outlook integration on the roadmap so I'll be sure to add you to the list to be notified once available.

Matthias
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The All-in-One Solution for coaches

Reviewed on 4/11/2022

The best coaching software out there that helps to streamline your business.It allows me to free my...

The best coaching software out there that helps to streamline your business.It allows me to free my time for the things I love doing the most: coaching people.

Pros

All-in-one software platform, including Scheduling (integrating with Google Calendar and Zoom), Client database (I have all my files in one place), and billing/invoicing (when you want to automate your Webinars or group coaching). Their customer support is just awesome, and I feel they really care about their customers.In addition, they are building a community for coaches to help them thrive in their businesses. It's reasonably priced and the best tool I could find (compared to others on the market).

Cons

It seems the guys behind Practice thought of everything, and it works like a charm. Honestly, saying, there is not really a bad thing that I dislike using it on a daily basis.

Yiorgos
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have software for your coaching business

Reviewed on 4/11/2022

Without question, Practice has helped elevate my coaching business.

Without question, Practice has helped elevate my coaching business.

Pros

I'm most impressed with how the team has built Practice for both sides of the relationship - coaches and their clients. Practice has replaced all the other tools I used to run my business. Now everything is just in one simple place.

Cons

I'm excited to see how the team improves the public profile page and our ability to add more content to it.

Response from Practice

Thanks a ton for your review, Yiorgos!

Vimari
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly what my coaching practice needed!

Reviewed on 13/04/2023

I was looking for a CRM to help me get organized, and it was important to have many features so...

I was looking for a CRM to help me get organized, and it was important to have many features so that I could cancel other subscriptions. I am looking to scale my practice and I am confident that PRactice will help me get organized to do that.

Pros

I love that it has everything I need at an affordable price.

Cons

The set up of it all. I had to manually set up everything which is time consuming and glad my VA was able to help.

Response from Practice

Vimari, we're so glad we were able to help you streamline your tools. Thanks for being a Practice customer!

Grace
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Coaching App Extraordinaire!

Reviewed on 3/11/2022

Pros

I love the prompt response to questions from the team! [SENSITIVE CONTENT] are top notch! And the fact that there are ample opportunities to network with other coaches and learn about the world of coaching and running your business through interesting guest speakers.I also believe that my clients have a positive perception of my business because Practice is so user friendly and has a professional presentation.

Cons

So far, I do not have any Cons... I have been waiting for a software like this to elevate my coaching business to another level!

Melissa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software for coaches!

Reviewed on 6/11/2022

Overall I have loved using Practice since day one. The community is wonderful, the support have...

Overall I have loved using Practice since day one. The community is wonderful, the support have been extremely efficient responding to queries, and the platform itself is exactly what I need.

Pros

I love the ease and simplicity of Practice. Everything I need is there, and more features are being added on a monthly basis.

Cons

The only thing that is missing right now is payment plans, although there is a simple workaround for this and I know this feature is coming very soon.

Response from Practice

Hi Melissa! Thank you for your review :)

Excited that Payment Plans are now available!