Goldie Reviews

Great experience. It has dropped our NO SHOW to nil.

Overall great app

I'm a new user and we are on lockdown so salon will not be open for a period of weeks due to covid lockdown !!

Overall is very easy to use and kind of complete. Only need just a few adjustments and it will be perfect

Perfection 👊

Amazing

Highly enjoy my Goldie app . Nice and easy all round

Wonderful

I have been using this app since we came out of lockdown in Oct 2020 and I moved from working for a large Sports Medicine Group to my own home based solo practice. I discovered the app on google play, and after observing many other booking Apps, Appointfx was the most appealing. I am a Visual Person. The simple block colours in the app make it easy to visualize and comprehend. I love this app as it it incredibly easy to use and my clients find it incredibly user friendly. At least 4 of my clients, so far have chosen to work with the app because of it's visuals and efficiency.

Only draw back was when I lost my phone the other day and could not view my appointments on the PC. HOWEVER... I sent an email to support and was delighted to see that [SENSITIVE CONTENT HIDDEN] (my support) had taken a screen shot of my appointments for me! Service and support are second to none! I have worked in the service of others for over 30 years. Having such enthusiastic help really makes a difference when investing in a product, and it is the reason why I chose to stay with the app. I hear that the PC version will be launched this year. I look forward to the PC launch very much.

Great work people! Your app is the best by far!

I don't have to send reminders or call clients. It's a win win situation.

I love how easy it is to use. I am not good with techy stuff so this is easy to use, very customizable and has all the features i need for a very inexpensive price. Would highly recommend.

This has made booking my clients so easy. It helps me keep track of my clients and their appointments. Online booking is also a very convenient way to gain clients without having to talk on the phone all the time.

Customer care and service really stood out for me, and thats what brought me here writing this review. [SENSITIVE CONTENT HIDDEN] and his team have worked tirelessly to help me through the app. He even followed up with another email to check in and make sure I could navigate through the app. [SENSITIVE CONTENT HIDDEN] and his team are still working hard to help fix this minor issue mentioned above. No matter the result, I appreciate your efforts and concern shown toward small businesses. Fixed or not, I had a positive experience and would still recommend appointfix to others.

Having the online booking option has significantly decreased my time spent managing client appointments.

We have used Appointfix to improve personal training scheduling. We used to have a google calendar of the training schedules with google reminder. However, we were facing challenges such as clients do not show up without cancelling the session, clients arrive late, sometimes two clients appear in the same time due to confusion on timing. And for us it was difficult to send a reminder to clients individually because of the volume of clients. We noticed that these challenges are disappointing our clients and become a frustration to us. That was when we started looking for some tool that can assist us. We searched many apps and we found Appointfix solved all our challenges.
By using Appoitfix app all our clients receive automatic notification personalized to their situation (some like 1-hour earlier notification, some like a day earlier notification, and personalized motivational messages), we get confirmation or cancelation notice, it has user friendly dashboard where we can glance at it and know what the day, week or month calendar looks like.
Appointfix is not only a great App but run by a team of caring people who are ready to help. There are so many apps these days but not common to have caring people behind it. [SENSITIVE CONTENT HIDDEN] helped us setting up all the automatic messages and calendars and he was excellent support in answering all our questions and requests.
The Premium plan costs 140 ZAR ($10) per month, this plan will organize your calendar and automated messages but th

I enjoy this up every single day , I never had any problems with this up and when I have question I send an email and customer service was always supportive
And most importantly my clients telling me every day how much they love to schedule there appointment by them selfs it’s really easy

I have been using this product since it was Appointfix (not sure original name). So I am granfathered in as a free user. I have appreciated the continued use of this product in this capacity. I did have the need to contact customer service early on regarding an issue. I believe I communicated with Ian, and he was quick to answer, and very helpful! I am happy to give you a review since I have been using this product for so long. I know I don't maximize its use though, so I hope you get other reviewers that give you more data.

my biggest solve is having clients know the cost before they arrive, it customizable and sends you reminders too.

Great