SumUp Reviews

no monthly fee, just a ver small percentage of income which is taken before it goes into account. cheaper than any band or world pay option for small companies. machine is also portable and stylish

nothing. does exactly what I need. wouldn't change anything

- Very simple to use, other programs should follow their example as for UI / design
- Relatively competitive prices
- One of the very few apps available for the Spanish market/taxation

- No Stripe integration
- Very primitive and problematic Paypal integration
- WooCommerce integration is through IEX Debitoor integration (external, not free)
- Really messed up data export (all in Spanish, btw) and importing your data into a new program might turn out difficult not relying on third party professionals.

We have been using SumUp around two years now at our shop (fashion) for taking all card payments. Over 100 000,-/year has gone via SumUp and it has never failed us, not once. Easy to use (both shop and customer), all main payment cards, fast transactions which has never failed. Good reports.

There is nothing not to like so far. We haven't use invoicing, so we cannot say anything about that.

The user interface is very simple.
I write all my offers and bills exclusively with debitoor. I have my finances totally under control and can easily digitally review all my expenses.
The app runs seamlessly (android). I honestly do most of my work on my phone while I'm on the go, thanks to debitoor.
The customer service is quick to reply and friendly.

I don't have anything negative to report.

Ease of use when it works. simple pricing structure.
Nice interface and like the ability to create shop items and groups.

Reporting in web interface is very limited. Sales and revenue reports need to be customisable. Items defined in the shop need to be reporting on as configured in their groups. Otherwise what is the point of having groups in the POS software/
Would be good if there was a web version that can integrate with online payment systems so that I only need to preocess reports from 1 system rather than 2
Blue tooth connecting is very flakey. Especially when pairing with another device. We have had lots of issues getting blue tooth connection to work and stay working.

It's simple to take customer card payment wherever you are. You just need the handheld device

Sometimes it can be difficult to reach customer support and the chatbot is useless.

The perfect Integration in other tools and bank accounts like Elster and Kontist.

The Customer Support has not a good knowledge base about their tool, when I had questions I had to help me by myself.

It's easy, it's fast and contains many functionalities that easy my working day

Once you selected the way to pay your taxes, you cannot reverse it but have to create a new account

Most complete accounting tool on the market for freelancers and very good Interface.
Good invoicing funtionality & great app

If you do the yearly tax declaration on your own, I sometimes find it hard to transfer the data. I miss something like an "Anlagenverzeichnis" on a yearly basis

Perfect Software for small Business Like mine :-)

Some areas cant be make unshown, so some areas are displayed, but nobody needs them.

The best things about SUMUP are the low interest rates, the buyer installment options, the option to split the fees between seller and buyer and the ease of use of the application

I have no complaints about this application, it was indicated by a friend and I have been using it for more than two years

Web and App at the same time. Easy to use with direct access to my bank account.

Nothing discovered yet. Using it nearly every day.

easy to use and no server problems. very good help if you've questions

mails sent directly via debitoor are often marked as spam

I am a copy writer and journalist and really like this software. It is easy to use, quick and makes life a lot easier for freelancers. The support is also excellent.

Nothing. I have not found any negative points yet.

Easy to use application and very effective in all transactions, super fast reading

The application could have a function of extracting transactions made during the day sent by email

Clean user interface, helped me get started with bookkeeping.
I used some of the tables to set up my own (better) bookkeeping system on Google Sheets

Not user friendly at all when dealing with international currencies and international VAT.
It's a huge pain to manually enter information again and again, when it would be so easy to copy and paste in a Google Sheet. So I just set my own system up which is easier, faster and more customisable - and it saves money.
Uploading receipts is a pain too, takes far too long

easy to use and good looking frontend ...

there are a few features missing - like getting attachments involved "regularly"

The interface is very clean and extensive.

A guided help near every feature would be make it a little bit more user friendly.

Creating quotation and invoices is bit easier than other software. But due to its limited functionality it makes it difficult to use. The themes are good enough.

When it comes to detailed quotation it is not the compatibile one. Also it only gives one quotation and invoice as free trail later you have to upgrade the subscription.

the best thing about sumup is that provides pos with low cost and high quality. And accept several many payment methods like google and apple pay. Seems secure app .

The app is little confused and sometimes in my device lagged

That i see all my bank accounts and transactions

That i cannot add two transactions into one,. I want to customize my transactions