Dentrix Enterprise Reviews

It's potentially well organized. Many neat features once you figure out how to use them. Color coding available.

Took a long time to get the hang of, and the icons seemed outdated and hard to identify. The training videos were only minimally helpful and also seemed very outdated.

Once installed on my server, the software will upgrade all workstations when Dentrix is opened. The program maintains all patient information and files insurance electronically, notifies patients of appointments and of missed appointments. Group email notices or text messages are easily formatted and sent. The ledger is connected to all modules so that patient checking out is seamless.

large upgrades require enhanced computers on workstations to handle the software.

Better than paper

difficult to pull reports, difficult to do upgrades and get well-trained on how best to use

- Once you learn it, it's pretty easy to read the schedule.
- You're able to add the pricing to the services and list the treatment plan.
- You can add in when you've received a payment from a patient.

- When you try to reschedule someone, it shows a tiny little box on the right that you have to hover over it just to see which appointment it is. When you have many patients needing to reschedule, it takes time to see which patient is which.
- I wouldn't leave any very important information there, like social security numbers

Tons of features and functionality. The software is easy to use and intuitive. Even if you don't know where something is you can pretty much deduce where to find it will be there. The costumer service is amazing, and they will always be there for you in case you don't know something. They will guide step by step until you get there.

There are somethings that can be improved upon, but that's icing on the cake. They even though about that too. You can voice your opinion an tell the developing team what you would like to see in future version and they will add it for you. I think they call it dentrix my voice or something like that...

The visual aspects of Dentrix make this a product that provides ease of use. The charting is clear and easy to use. The notes are easy to build for the Dentists and make any amendments.

The cost of electronic prescribing is high as it is per provider for the feature. Meaningful use is another add on cost rather than being available in Enterprise as a feature.

User friendly and has multiple features for better navigation and flow. The treatment plan page and dental chart have custom button you can create because everyone has different things that they like on these forms.

Not a big fan of digital X-rays , I don't like how the image is not crisp and shallow carious lesions don't show up well and can be easily missed. I prefer traditional method of viewing X-rays. Some patients say the digital sensors are uncomfortable and dental assistants say they are hard to use with the Rinn system.

Easy to use and teach to others................

Not as many one click options. You have to make several clicks to complete an action.

no paper record, having an electronic forum really matters. populates interfaced programs with patient data reducing wrong site, wrong patient, issues.

Six times to select the provider......really! Two times to select the encounter number! you can't be serious! In my arena, I need to interface with a medical record as well as other systems, all those interfaces have been bad to date. Meaningful use? Whose meaningful use? if smokeless tobacco and now marijuana, those need to be included, otherwise, is it really meaningful? The reports are lacking, we need more adhoc reports based on all the structured that is captured.....why do we need a third party program to do this! Interfaces with other applications is dicey at best, i.e. iMedConsent. Why is this a problem? Why doesn't Dentrix Enterprise, destined for use with large dental groups, integrate better with other versions/applications run by Henry Schein. They do such great work with philanthropic organizations, why can't they apply that perspective to the various entities of their own companies.

Multi clinic functionality, similar to Dentrix core so it is easy to train anyone with Dentrix experience

Suspended Credits, lack of insurance capabilities.

It is user friendly but very clunkie. I just wish there was a better way to view the billing screens

you cannot read the billing screen. Nothing correlates to the date of service as a Medical EMR does

The ability to have multiple columns for multiple providers in fast paced dental office. We have over 50 users in our program and the ease of moving from one thing to the next is seamless. We are able to upload documents, create treatment plans, leave notes etc for clear communication for all parties.

It can be difficult to teach new hires as I feel like there a multiple steps to enter a new patient, find an appointment time etc. You are also not able to track what user schedules or moves an appointment.

Runs efficiently with networking offices together.

Treatment planning, a tooth is extracted & removes the future treatment of an implant w/ restoration.

Easy to navigate and train new staff members.

A tooth extraction removes the future treatment in the chart.
The I doesn't show flags.

Its pretty easy to use. Not a lot to say about it.

All of the missing functions from the regular Dentrix software

it is amazing on how it keeps track of almost everything

nothing at all it has been great.

Customer support is great to work with, tooth chart is easy to read. Scheduler is easy to read. User friendly for the most part.

Not being able to add more than one condition in med history. Having to get out of the chart notes, not being able to schedule from family file

I do dental front office fill in and often am just thrown into my position with little training on the software. I have found that so many of the software systems are SO user friendly you can pretty well figure out how to use them just by clicking around. Most of the icons are very useful to quickly identify what you need or are looking for. This is great for a busy front desk.

I found Dentrix to one of the hardest software programs to just get dropped into. It just did not flow for me. I felt like I was always hunting for the icon I needed to click on to walk a patient out, draw up a treatment plan or print a scrip. I actually ask now when I do fill in what software the office uses and if they use Dentrix I don't fill in for them.

Ilike the ability to set up templates in the schedule.

How difficult it is that notes do not have the feature to have prompts.

the line item accounting in the ledger is nice also the treatmet planner is very user friendly

the statements have to much confusing information for the patients

ease of navagation and the ease of intergaration with dexis digital software. signing of the charts for the docs

reporing really needs to be more user friendly. I dont like that the updates are not advertised when then come out

the support team is great, the software is user friendly in most aspects, and the schedule is easy to read

it doesn't flow very well for our office, the ledger is difficult to work out of, and running reports is a major pain.

navigation and ease of charting, patient scheduling family file information tab and also providers sig

the reporting could be more user friendly and account management needs to be more involved with their clients