QuickBooks Desktop Reviews
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2357 Reviews
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QuickBookds Desktop Pro is a winner
Reviewed on 17/12/2021
Have used and supported QB Desktop Pro and all its other flavors successfully for over 20 years
Have used and supported QB Desktop Pro and all its other flavors successfully for over 20 years
Pros
Industry standard for easy of use accounting software; easy to implement; many useful and essential features
Cons
Inexperienced users without proper training can Quick(ly screw up your)Books
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quickbooks for construction
Reviewed on 7/08/2024
Really good. Customer service is extremely helpful
Really good. Customer service is extremely helpful
Pros
Ease of use
Able to do multiple tasks on it
Cons
Wish two people could work on it at a time without having to pay extra fees
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Decent product not not easy to use
Reviewed on 1/08/2024
Overall i decided to go with a different product
Overall i decided to go with a different product
Pros
Quickbooks is great for small businesses
Cons
Quickbooks is not always that easy to get set up and figure out
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Everything You Need
Reviewed on 14/06/2024
The system is easy to use and provides everything I need to do my job well. The system works quick...
The system is easy to use and provides everything I need to do my job well. The system works quick and I don't have to worry about slow glitches.
Pros
QB desktop offers plenty of customization tools to allow you to maximize its features for your business. You can create and save many different custom reports and its ease of use allows you to find discrepancies in your data more efficiently.
Cons
The system could use a design update and be more effective in its multi-user mode functionality.
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
QB desktop was a better fit for our business.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Controller
Reviewed on 3/08/2024
Pros
QuickBooks is very easy to use even for non accountant
Cons
QuickBooks is missing some functions that could be useful
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
QuickBooks Desktop
Reviewed on 7/08/2024
For the most part it is very easy to navigate. If you can’t figure something out the help option...
For the most part it is very easy to navigate. If you can’t figure something out the help option can usually walk you through it very easily.
Pros
Easy to navigate. Easy to track business expenses and easy to pay your employees.
Cons
How long it takes for the program to load.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Program for Landscaping Company
Reviewed on 5/08/2024
I find QuickBooks Desktop, it helps me keep all my clients accounts up to date.
I find QuickBooks Desktop, it helps me keep all my clients accounts up to date.
Pros
QuickBooks Desktop is very easy to use. I was able to load all of my clients information with ease. This program helps me keep all my business information up to day.
Cons
QuickBooks Desktop installation was a bit trying for me.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QuickBooks Desktop review
Reviewed on 28/07/2024
Pros
QuickBooks desktop is easy to use. Every option is listed in front of you. I switched back to desktop after I made the mistake of moving to quickbooks cloud.
Cons
The price every few years. Most of QuickBooks support was towards their cloud version.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Manning QB review
Reviewed on 9/07/2024
Pros
As ad admin i do installation and upgraqdes on the application . The one click option to upgrade the new features
Cons
Issues wuth older versions. Most of the time has to call support to fix the licensing issues with older versions
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for any size business
Reviewed on 10/07/2024
Customer service is phenomenal for new users and current users
Customer service is phenomenal for new users and current users
Pros
Helps with tracking the best way in inventory and daily weekly and monthly reviews
Cons
Need help at first learning how to use it
- Industry: Music
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product, support is lacking
Reviewed on 7/01/2021
It's affordable for small business compared to the big accounting suites. (ADVICE: Unless you are...
It's affordable for small business compared to the big accounting suites. (ADVICE: Unless you are not up on payroll and other law changes each year, there is no reason to upgrade yearly. I upgrade every 4 years.) I only wish they would stop asking me to switch to the online version because it has far less features and costs a lot more to run, especially if you only upgrade every few years as I do.
Pros
Quickbooks has countless features, many I am still discovering after using it 12 fiscal years. I am not an accountant but I have done my own bookkeeping for years and found it very easy to learn.
I particularly like the bulk input for transactions, which is a huge time saver. The layout editor for forms allows me to customize my invoices, estimates, and receipts. Inventory is easy to track. I also appreciate the customizable fields for customers in the address book, unlike some other programs.
Cons
The support team used to be decent but last year I found it to be awful. I needed to convert some data and made an appointment, I kid you not, 8 times and each time the support person didn't call me until days later. Eventually they stopped even replying. This is a big red flag to me when a company's support drops. (And this was well before Covid, so they cannot use that excuse.)
They could also have much better functionality for importing CSV and other data to spare me entering it manually. Lastly, the limitation to be locked into one currency forever is frustrating.
The tax payment functionality is very buggy and I had to start my own wiki to navigate the various menus as they are not at all intuitive.
Ideally they would allow vendor bills to be entered but to delay inventory items in the system should a vendor require payment up-front before goods are shipped. This has caused inventory quantity issues many times.
The pressure to switch to the online version is ridiculous. They even removed the automatic foreign currency rate adjustments/updates in an attempt to force us to move to a new version. Not cool! If the functionality was there, why cancel it?
Lastly, be prepared to deal with a random data corruption issue every couple years. This is scary as heck when Quickbooks won't open or reconciliation numbers are damaged and no longer add up. Support is useless helping with this but I have found tricks on my own to repair it.
Alternatives Considered
QuickenReasons for Choosing QuickBooks Desktop
I needed inventory tracking and auto currency features.Switched From
Microsoft ExcelReasons for Switching to QuickBooks Desktop
Quicken didn't have the multi-currency functionality I need.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quickbooks Desktop Pro- A Powerful Accounting Software
Reviewed on 20/06/2021
It provides the ability to easily customize customers' data, invoices, and reports. It integrates...
It provides the ability to easily customize customers' data, invoices, and reports. It integrates well with third-party applications. Exporting transactions from the bank and importing them into the software makes monthly reconciliation easy. Auditing the books is easy as there is a chronological tracking of transactions affecting each item. Whereas Quickbooks Desktop Pro is a powerful, affordable software with great features and is less costly to run, we had to switch to Quickbooks online which is cloud-based, has more automation and integrations with third-party applications. Quickbooks Online is also more user-friendly.
In my experience, choosing between Quickbooks Desktop Pro and Quickbooks Online is more about the organization's preferences and needs, and less about which one is better than the other.
Pros
It is powerful accounting software that is ideal for well-established organizations that have been in business for a while. It is great for bookkeeping and very helpful when it comes to filing taxes at the end of the financial year. It does not require frequent upgrades unless there are changes that affect a specific feature. It is great for generating various reports, setting up recurring invoices, and processing payroll.
Cons
It has a steep learning curve in the initial stages and requires some accounting knowledge. It is locally installed, therefore, inaccessible while on the move, and if you choose to have it hosted virtually, that comes at an additional cost.
Customer support isn't as great as we expected and issues take very long to resolve.
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
A number of accountants highly recommended it.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Helps Me Stay Organized and In Compliance
Reviewed on 1/02/2023
Pros
User-friendly interface: QuickBooks has a user-friendly interface that is easy to navigate, making it accessible for people with little or no accounting knowledge or background.Automated financial tasks: The software automates many financial tasks, such as invoicing, payment reminders, and expense tracking, saving time and reducing the risk of errors.Integration with other software: QuickBooks integrates with other software, such as payment processors and bank accounts, making it easy to manage finances in one place and not have to jump back and forth between a slew of different software.Customizable financial reports: Business owners can customize financial reports, such as profit and loss statements, to get the information they need to make informed decisions in less time.
Cons
Cost: QuickBooks is a paid software, and while that is fine for most established business owners, the cost can be a barrier for some small business owners who are just starting out.Technical issues: Some reported technical issues with the software, such as slow performance or frequent crashes, which can be frustrating and time-consuming to resolve.Limited mobile app functionality: The QuickBooks mobile app has limited functionality compared to the desktop version, which can be a disadvantage for business owners who need to manage their finances on-the-go.
Alternatives Considered
FreshBooksReasons for Switching to QuickBooks Desktop
I prefer the ease of use and user-friendly interface that QuickBooks offers.- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
QuickBooks Desktop Premier review by a 10 year user
Reviewed on 28/11/2023
QuickBooks Desktop Premier is a solid accounting tool with many options to manage your company fil....
QuickBooks Desktop Premier is a solid accounting tool with many options to manage your company fil.
It's expensive, however it is priced well compared to other vendors.
Pros
Been using QuickBooks Desktop Premier for 10+ years
It manages all of our company files, the back up process is easy, allows for payroll, includes tax updates
Cons
The biggest con with QuickBooks Desktop Premier is the constant updating that is required. Even though you set the updates to be automatic, it just does not work. You must manually go and "get updates" for each PC that you have the software installed on as well as the server.
This has happened to all the QB Versions I have used over the past 10 years.
When I do mention this to QB Support (every year aft the new version is released) they always claim oh that should not happen!!
Alternatives Considered
NetSuiteReasons for Choosing QuickBooks Desktop
Sage formerly know as Accpac was old and needed lots of work. QuickBooks is mostly out of the boxSwitched From
Sage AccountingReasons for Switching to QuickBooks Desktop
We chose QuickBooks based on simplicity and price. NetSuite is HUGE and we were not prepared to engage.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
bugs in the system
Reviewed on 14/01/2021
I am so disappointed. I have logged 50 hours on the phone with customer service since August...
I am so disappointed. I have logged 50 hours on the phone with customer service since August 2020.
The engineers obviously released the new updated system too soon and my business suffers because of it. I also found that the pin pad freezes and then reverses your sale even though you think it went thru.
awful!!
Pros
I love that it is easy to use and has good reporting ability. Links well with QB Bookkeeping
Cons
I was told to upgrade from QB 12.0 to 19.0.. I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service. I am on my 3rd pin pad and had the system uninstalled and re-installed twice. They want to do it again but I refused as they just keep trying different things instead of really figuring out what the problem is. Today I tried to process a $400 sale on applepay and was told that they have an issue with this type of payment (even though this new pin pad was supposed to take Apple pay)
They never let you know of issues. You just have to experience them and then call in.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Life made easier with the use of Quickbooks Desktop Pro
Reviewed on 2/05/2023
QuickBooks Desktop Pro has helped me to create fast and easy invoices, quotations and payments for...
QuickBooks Desktop Pro has helped me to create fast and easy invoices, quotations and payments for my business. This has been a life saver.
Pros
As a small growing business, I have taken advantage of the capabilities and features that QuickBooks had to offer. QuickBooks creates PDF files immediately once saved and these files can be emailed within seconds. Tracking of bills has never been easier as well.
Cons
It has been difficult for me to get used to the QuickBooks software system as I have been using Excel before. I have no complaints about QuickBooks Desktop Pro as I have learnt the system and love how everything falls into place with the click of a button.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
QuickBooks
Reviewed on 22/11/2023
It was ok i used it for about nine years and only used about fifty percent of the features.
It was ok i used it for about nine years and only used about fifty percent of the features.
Pros
It was very convenient being able to use multiple business on the same software.
Cons
The set up was confusing and hard to customize for beginners.
Alternatives Considered
MyTAXPrepOfficeReasons for Choosing QuickBooks Desktop
I was tired of trying to figure out how to use all the settingsSwitched From
PersonalizeReasons for Switching to QuickBooks Desktop
Recommendation of another person told me it was good.- Industry: Fine Art
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
An okay system for PC but no compatibility with mobile technology and prone to dumping data
Reviewed on 1/02/2017
I used Quick-books for about a year and while it was an easy system to use on the PC, I found my...
I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly.
Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased.
I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data.
For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.
Pros
Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.
Cons
Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A solid solution for small business accounting, if you can get past some of the issues
Reviewed on 12/05/2022
We are a small business that has had 3-4 users with QuickBooks Pro since 1997, adding Payroll in...
We are a small business that has had 3-4 users with QuickBooks Pro since 1997, adding Payroll in the early 2000s. Several years back, they changed licensing and started preventing us from getting the 4 users that we needed. In order to get past this, I had to jump through hoops via an annual phone marathon, speaking to multiple (usually 4-5 tech reps) to get the licenses updated and sorted out. This year, they forced us to move to the next level up, which they promised would eliminate this -- but now they charge us $2.20 monthly per employee for Payroll, which we had already paid for in the previous package. It just seems that they want to nickle and die you to death, and their support people are not always that helpful when problems arise.
So why do I stay? Simply put, the software works, and it works quite well. Our 4-node network has had no problems keeping up with the size of the data, and our system still contains all of the data since 1997 -- and it performs perfectly. (Some reports can be slow from time to time, but only if you are running "All-time sales" reports or similar that have to look at lots of data. Otherwise, the system simply screams and does exactly what it needs to do. Our automation interfaces (using QODBC and simple VBScript scripts) reduce the workload for invoicing considerably, eliminating the need to hire another full-time position -- so it is still a worthwhile aggravation.
Pros
We have been using QuickBooks since 1997, and the product has certainly changed over the years, but it has remained very intuitive to learn and use over all of this time. More importantly, we have been able to automate large portions of our business using scripting and QODBC (which is a separate add-on that REALLY should be included) to streamline order processing and fulfillment.
Cons
The biggest downsides are stupid things within the user interface. Intuit likes to add advertising for upgrades right into the main menu bar. This breaks automation scripts relying on mouse clicks. Even if you remove the button again manually, it re-appears with the next system update, breaking your automation again. The other thing they do is present pop-ups on our database server via modal dialog boxes, further breaking the automation until someone actually logs onto the server and clicks OK to close the dialog box.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great tool for business, has some irritating features.
Reviewed on 27/02/2018
Pros
This software can handle TONS of inventory. We have used the software for over 12 years, and now have over 15000 unique items. Each one is able to track purchasing history, selling history, even details down to the name of the customer who bought this item in march of 2005, what he paid, and what else he bought on the same ticket! We use it a lot for warranty issues, as we're able to see if someone truly bought an item from us, or if they bought it online, and are just trying to get us to fix it for free. Super useful!
Cons
Once you start, you cant stop... Well, that's probably true of any POS system. You end up with too much data to lose, so I couldn't change now even if I wanted to, not that I do. The real problem with being stuck is that you have to pay up for it. Every year, they stop supporting the version from 3 years back. I.e., in 2018 they stop supporting the 2015 version, in '19 they will stop suporting '16, etc. So, you're just fine until windows does some auto-update in the middle of the night. You come in to find out you can't run your business. So, you call support. Support tells you that your version is no longer supported, and it'll be cost per register to upgrade to the current version. Then you're good for another 2 years. We've done this for over 12 years. It's the same song and dance every time. Now I know, and I can budget for it.
All in all, it's worth every penny. I've yet to find anything else that can handle such a large selection of inventory, with so much adaptability, for the price. Just know that the price is hardly a 1-and-done thing.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
More Bugs than the local woods.
Reviewed on 6/04/2021
POS = Peace Of... Sales Killer. Customer service very poor. A lot of "We will get back to you". Bug...
POS = Peace Of... Sales Killer. Customer service very poor. A lot of "We will get back to you". Bug fixes come too little too late.
Pros
Reporting had tons of data. Not just sales totals. You have popular times. Stock value, amount sold, cost of goods, profits. How well each vendor is doing. Top selling Vendors, Items, Departments. Number and graphs. Design and save a report and pull it up again. Set when to date the report. Like you want for info for the last day, last 6 days, maybe 50 days. You can complete control your reports.
The register scanned items in quickly. Showed details like amount on hand. Short Description. Clearly see sale % if item is on sale. A bit hard but you can set up % off. Buy one get one % off.
Cons
CRASHING! Random stop working. Forcing you to close the app or turn off your whole system to reset. Too many buttons for the average cashier to work with. No tracking gift certificates though you CAN put in ID numbers you could tell the register the gift certificate is $100 even if it was only $10 and it would completely accept it.
AND THEY RETURNED $85 AND VOIDED A SALE.
So we rung up $85 in a sale. Run a credit card. Card Approved. Customer gets happy done beeping and register says $0.00. Click Salve & Print and BAM! System crasher right there. Now the sale is done. Customer walks away and we are left restarting the system again. We do it 2x a day on the weekends so no big deal. 5 min later the system opens and says last receipt not saved. "Ok so save it" I think to myself. NO! Instead the system would letting me stop it, without asking, without my approval... RETURNS/VOIDS the last sale. "Ok no big deal I will ring it up again or fix it in inventory. No way it sent the return to the credit possessor." I open Credit Processing and THERE IT IS. $85 APPROVED and then 5 min later $85 VOID. So I don't have the money. The customer and item are LONG gone. And WHY DID THEY VOID A CONFIRMED APPROVED CREDIT CARD 5 MINUTES LATER!!! What if it was more money? We have sales up to $200! Just had a record breaking $500 sale that took 15 min bc during it the system started scanning items in wrong! We have been open 6 months. This CAN NOT HAPPEN AT CHRISTMAS! We changed companies.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks....I Use It To Run My Company.
Reviewed on 12/04/2017
Overall the best small business accounting software I have found. I would recommend it over all...
Overall the best small business accounting software I have found. I would recommend it over all other products. I have used it for the past seven years and I do not hesitate to dump software that does not perform. I own and operate a smallish construction company and will likely someday need to step up to one of the big boy software packages, but until then, it serves me well.
You can get this accounting software to do just about anything you need it to with enough time and know how.
Pros
The software is stable with very few glitches and crashes. I have never lost any significant amount of data in 7 years. It produces reports and printed materials that are widely accepted and you can get checks and other forms compatible with ease. It networks well and with a fair amount of simplicity even with several users. The Contractor Premier does a decent job of job costing if you set it up properly. You can customize all reports, invoices, statement, etc. to meet your needs and promote the branding of your company. Payroll add on service is excellent and has kept us dead on with all payroll related responsibilities.
Cons
You get out what you put in. As with all software, you must know what you are doing to operate it successfully. I am very computer savvy and have a lot of experience with the proficient use of multiple advanced software programs so I thought I could just open a file and get going. Nope. Quickbooks does not work well out of the box, you will need to invest some time in getting it set up for you and your business. The cost of upgrades is unavoidable so be ready. You will need to upgrade every year to get the software support from Intuit and every time you add a seat on your license. There is no way around it that works and I have tried. There are a million secondary dealers of quickbooks, so called quickbook professionals and they have been certified by Quickbooks to use their branding and resell the software program and related support services which make purchase and support confusing and sometimes dangerous.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Quickbooks Desktop Pro makes bookkeeping a cinch!
Reviewed on 5/12/2019
I am winning at bookkeeping using Quickbooks Desktop Pro, what more can I say?
I am winning at bookkeeping using Quickbooks Desktop Pro, what more can I say?
Pros
Quickbooks Desktop Pro allows me to be a great bookkeeper! Isn't that worth it's monetary investment right there!? I am able to input bills/pay bills, deposits, bank reconciliations and run reports all in the same platform. I even order our checks through the software and it reminds me when we are getting low. Also, I love that I can set reminders for monthly tasks and bills that need to be taken care of without worrying about forgetting. It's tracking it all for me and I just take care of it when the reminder pops up. Now I don't have the bank account connected and that is a personal preference but it is an available feature and it has it's benefits. You can also complete invoicing and payroll through Quickbooks desktop but we already had other means to complete those tasks. I can't recommend it enough, you won't regret the investment.
Cons
The only con I have about Quickbooks Desktop Pro is that going from the online version and converting to desktop is not clean. I've yet to get an import that wasn't missing something. I hope this is something Intuit will improve on in the future. But if you don't have to go back and forth then it's not an issue. I only have one client that this a bother for, other than that I keep everything on the desktop version.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great accounting software
Reviewed on 29/08/2018
The overall experience has been great. QB helps keep our financials well organized, and I would...
The overall experience has been great. QB helps keep our financials well organized, and I would definitely recommend this software to anyone, small business or large.
Pros
QB Desktop Pro is great accounting software for a small business. It is easy to navigate and there is no shortage of options to customize it to make it work just right for your business. If you ever want to know how to perform a certain task in QB, I've found that a quick Google search will yield very helpful results, and it always ends up being very easy and intuitive.
Cons
With my particular version (QB Desktop Pro 2017), the program crashes when switching between companies. You have to fully close out of one company, wait for the automatic backup to complete (if applicable), and only then enter your password for the next company and login. Even then it still sometimes closes out. If like me you only have two companies (or one!) and you rarely switch between them then it's not a big deal, but it would be very frustrating if you're switching between multiple companies many times a day.
Response from Intuit
I'll exhaust my resources to ensure you can seamlessly switch between companies, Genevieve. When it comes to crashes of any type, a great place to start is with this Community-hosted overview: community.intuit.com/articles/1460106. It tackles causes of a crash, as well as solutions.
While I always suggest making backups to safeguard against data loss (community.intuit.com/articles/1460106), I also encourage you to explore the Community space a bit more. Search for any specific error codes you may see before the system closes out, as this multi-function Q&A space is a comprehensive troubleshooting database with fixes penned by the engineers themselves.
Have a lovely weekend ahead, and keep up the great work at San Diego Vacation Rentals and Realty Consultants!
Jess, The QuickBooks Team
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
let me explain my review
Reviewed on 15/08/2021
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Pros
Our business has been using quick books POS since we opened our shop in Oct of 2004. We were advised that we needed to upgrade to quick books 19 as their systems don't last forever . our computer technician ( whom has installed over 60 quickbook programs) came and installed it on a Friday Morning . ( never do anything that has to do with banking on a Friday because you can't tell if things are working due to the banks being closed for the weekend) ! Turns out the Quickbooks system was faulty. which means no transactions were recorded. ( on our end it looked like everything was going through) . When Monday came and no sales where deposited the alarm in our heads went off. We thought since it was a new system maybe it needed one more day to settle and batch. Man where we wrong. We lost all sales and Merchandise from Friday- Tuesday. Quickbooks will not even talk to us! we have called dozens of times trying to figure things out and recoup our losses. Please think twice before using a business with no accountability. Being a small Mom and Pop you can imagine what this has done to our bottom line.
Cons
this is a business with no accountability. You can not get anyone of the phone to help. They have passed the buck every time that we have called . then they say we will call you back and they never do. Please think twice before using this company.