BambooHR Reviews

Bamboo HR is a easy to use system and there is customization available to use it according to business needs. There is minimal training needed to learn the usage of system and it is easy to implement the system as well.

Bamboo HR although is a good tool, there has been less upgrades so far thus there is wait time to get the new functions.

They made the administrative side of HR so much easier for us. Easy tracking, automatic reminders, clearly display everything to staff, conduct performance reviews, onboarding and offboarding simplified. All great. Really helped our business get to the next level with staffing. We were so deeply upset when their business practices forced us to find a different product.

After almost 4 years as a loyal customer, they restructured their subscription packages moving us from top tier to mid tier and moving some of the add-on features we were paying extra for into the top tier. At that point they told us that unless we upgraded with a 75% price increase we would no longer receive upgrades to those features. The point of subscription software is that we are paying for the continual development and upgrades. It is totally not ok to force existing customers to pay monthly for legacy software.

I tried to negotiate with them and ask for some kind of compromise, like grandfathering us into top tier only for those features or perhaps a discount on top tier for a period of time. They absolutely refused to work with me, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd already been using for years. When I told them that was a terrible way to treat a loyal customer and that I would take my business elsewhere they were fine with it. Perhaps because we are a small business, they don't see it worth their time to keep us as a customer.

I would warn everyone away from BambooHR as you can't trust the prices they tell you you'll pay. Unreliable, predatory, and awful way to treat loyal customers. From a company that preaches about treating people well from an HR perspective, they sure don't understand how to treat customers.

Everything in one place, it's a good tool for HR and for employees to have access to what we need (holidays, reviews, VTO, company information, etc)

Sometimes it's not user-friendly. To find something takes a bit of time, with the drop-off menus not always immediate. But overall, is good.

Honestly everything about this platform is great, from personal details to document management. Mobile apps nowadays are a given, but the BambooHR one works so well that it's genuinely a must have to manage your time off requests on the go.

If really had to be picky, the new UI can feel confusing sometimes, as quite a few things have been moved around. Having an interactive tour would help.

It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking performance and generating reports

The mobile app could use more features to match the web version, and the pricing might not be ideal for very small businesses

It is simple to use, and contains a lot of helpful features for end users.

The holiday tracker is sometimes a bit confusing, especially in how it displays 'days remaining' not including future time off

User friendly and easy to navigate. Use for professional career.

None. Program is very user friendly and easy to navigate.

Design, user-friendly, easy of use, easy to set up.

Would like file signature to work differently. It would be great if forms were available to all employees to just fill out and then it would move through the pre-set approval process. Not require a form to be emailed by a management member to someone or themselves to fill out.

Would also like training to be more robust and have more function. Especially would like to see training assignments as of a specific date entered rather than hire date. Would also like employees not to see future trainings until 30 days before the due date. Seeing annual training all year is confusing to them and they get desensitized to seeing that training and ignore it when it comes due again.

Good interface for time tracking, requesting time off, and general HR management.

Takes a considerable amount of time to properly configure for complex organizations.

BambooHR has simplified so many processes for us. It is very user friendly and our employees can clock in and request time off from the app on their phone. These features alone have saved so much time.

I'm sure it will be added, but I would like some of the new features like employee community and benefits administration to be available on the app. We have quite a few employees who do not have their own computer. This would make things much easier for them.

very user-friendly; most processes are step by step and very clear

Entering one-time trainings can be a pain, many of our staff take trainings on their own and they are not all the same. Having to go into Settings in order to enter Training names then go back to the employee and enter the information

I really like all the features, I mostly use it for hiring and it makes viewing candidates very easy!

The most recent update has changed the look of the platform and I'm not a huge fan of it. There could also be better reporting to come from the hiring section.

I like the ease of the application and how quickly you can request for leaves or look at other people on leave as well. I wish that we could put in our own color profile as a personal setting, rather than stick to the one that the company has chosen. For example, HR has chosen the color orange, and I would like to change the color to Blue as a personal setting.

I would like to see different views available for people on leave. For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else. It helps employees under teams recognize that another team member might be out that day and they may not get an approval.

I would like to see flexibility on the way hours are plotted for a workday. For example, within our company we have to use percentages like 0.25 to describe a quarter day and because we have an 8-hour workday sometimes we need to take leave for only 1 hour or 1/2 hour and there is a difficulty in plotting that as a leave.

As an HR professional tasked with managing various aspects of employee documentation and time tracking, I've found BambooHR to be an invaluable tool for streamlining our processes. The platform offers a comprehensive solution for managing employee documents and timekeeping, making our workflow significantly more efficient.
With BambooHR, all employee documents are seamlessly sent out and stored within the platform. This not only eliminates the hassle of manual document distribution but also ensures that our records are centralized and easily accessible when needed.
Additionally, the ability for employees to clock in or enter their hours directly on the Bamboo platform has been a game-changer for our organization. Gone are the days of manual timesheets and potential errors in time tracking. With BambooHR, employees can conveniently log their hours from anywhere, whether they're in the office or working remotely. This not only promotes accountability but also provides us with real-time insights into our workforce's productivity and attendance.
BambooHR has transformed the way we manage our HR processes, providing us with a centralized platform for document management and time tracking.

Currently, BambooHR limits employees to being assigned to only one project at a time. It poses limitations for those with more dynamic project structures or employees who contribute to multiple initiatives simultaneously.

It would be highly beneficial if BambooHR could incorporate the ability to assign employees to multiple projects concurrently. This feature would provide organizations with greater flexibility in allocating resources and tracking employee contributions across different projects.

It made our onboarding seamless and we saw increased applicants because of the ease of the hiring process.

We have liked everything so far. There are a few reports that would be helpful for us to have, but nothing that is keeping us from a solid operation.

I love the ability to have centralized location to manage my employees. I use the program on a daily basis and use it to plan staffing.

Minimal training resources to engage employees in conducting customer service business objections.

We used to clock in from a punch-in/punch-out machine - no security at all since anyone can punch it in and out for you. That's when DDF decided to move things to Bamboo HR, I like that we can clock in on our phone, it saves us the trip to the building where the punch-in/punch-out machine is located and then to our designated sales booth/kiosk.

What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we used TimeDoctor, it lets you make the changes for yourself, provide evidence, and then it will be sent to HR for approval.

It saves my time and the HR personnel's time.

I love that bamboohr serves as a multifacety HR management system very easy to integrate. Like The onboarding funtionalities, it works as a database that makes our hiring process much more easy.

You need to make sure there is a team trained and make sure You train others as time goes on because people who don't know basics can mess up You set up. It can get complicated