SAP S/4HANA Cloud

4.4 (342)
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A complete, intelligent ERP system for enterprises.

Overall rating

4.4 /5
(342)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
3.8/5
Customer Support
4.0/5

88%
recommended this app
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342 Reviews

Shovon
Shovon
Overall rating
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A CRM for Big Company with great integration functionality

Reviewed on 24/08/2022

Good to have for a big company to manage the business and control all the layers

Good to have for a big company to manage the business and control all the layers

Pros

Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes.

Cons

Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain.

Alternatives Considered

Infor VISUAL and Zoho Desk

Switched From

Zoho CRM

Reasons for Switching to SAP S/4HANA Cloud

SAP is popular, getting people is easy in the industry where we are living and it's easy to train.
Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

S/4HANA helped massively boost our manufacturing processes

Reviewed on 7/10/2023

Our operations have been boosted massively by S/4HANA. With it, we've not only saved time and...

Our operations have been boosted massively by S/4HANA. With it, we've not only saved time and reduce human error by automating a lot of our repetitive operations, but we've also set up a system where data from all kinds of different areas flow down, get consolidated, and then charted to boost our data-driven decision making. It's pretty costly an difficult to set up, but once you have it up and running, it'll really boost your operations.

Pros

The best thing about it is just how integrated it is. We really needed a system where we didn't have to sync a dozen different tools together to run our operations, and S/4HANA has been a lifesaver in that regard. All the modules are linked together so you don't have to worry about integration health and all the data gets synced straight away

Cons

The pricing is a big disadvantage. It could be an issue for companies looking to use SAP to support their expansion.

Issac
Issac
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Only as good as your company uses it?

Reviewed on 8/10/2019

SAP is user friendly, but I feel like my company doesn't use it in the most efficient way.

SAP is user friendly, but I feel like my company doesn't use it in the most efficient way.

Pros

Using SAP is very user friendly once you know what you are doing. There is tons of point an click items to get through so I was able to start using pretty quickly.

Cons

If you are not an expert user then you might not realize that there are so many shortcuts to help make your work more efficient.

Verified Reviewer
Overall rating
  • Industry: Textiles
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SAP for use in production management

Reviewed on 23/09/2023

Very good when one is in need of planning their production process. SAP speeds up the production...

Very good when one is in need of planning their production process. SAP speeds up the production process seamlessly, and reduces the need of unnecessary movement and paperwork. You also get to learn a lot at a go since SAP has options for different logins to cater for each department needs. SAP also provides training for those with interest which I think makes it different from other software.

Pros

Ease of accessibility to the system and ease of use. I learnt how to use SAP in production, logistics and storekeeping in a week. SAP is practical and sustainable as it reduces the need of numerous paper work and one is able to track sales orders from the past if a customer decides to repeat the same sales order.

Cons

I feel SAP needs to work on notifying users on changes made by the administrator. This causes a lot of confusion especially when sales orders are completed only to find that a customer changed their production order. In large manufacturing facilities, the production team barely gets the time to follow up on past sales orders.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

SAP is already the best ERP and yet S/4HANA is Better

Reviewed on 8/11/2023

Pros

Durability, Performance and integration skills

Cons

I don't have a negative experience yet.

Ali
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Amazing software

Reviewed on 27/10/2023

I loved my experience and I feel as though the pros outweighs the cons.

I loved my experience and I feel as though the pros outweighs the cons.

Pros

I liked how easy it is to use and how to navigate information to get key reports completed.

Cons

Can take time to integrate as implementation is a very long process

Naseer
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SAP S/4HANA - Cloud based WRP

Reviewed on 9/08/2023

Pros

Better graphical user interface.Connects all departments of your organization electronically. Offers cloud based solution hence you are not dependent on huge IT assets inside your office.

Cons

Huge cost involved if you are planning to upgrade from SAP old version.

Jagdish
Overall rating
  • Industry: Information Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SAP USer

Reviewed on 5/08/2023

Pros

Its very fast and effective Enterprise resource Planner tool.

Cons

It may be more user-friendly with its design and for ease use.

Diogo
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SAP 4/HANA Cloud Review: Scalability, Insights, Connectivity, Customization Considerations

Reviewed on 21/05/2023

Pros

Enhanced scalability: SAP 4/HANA Cloud offers improved scalability compared to its on-premises counterpart, allowing businesses to easily adjust their resources based on demand. This flexibility enables efficient growth and cost optimization.Simplified maintenance: The cloud-based nature of SAP 4/HANA Cloud eliminates the need for on-site hardware infrastructure and reduces the burden of maintenance tasks. Updates and patches are managed by SAP, ensuring system reliability and freeing up IT resources.

Cons

Dependency on internet connectivity: As a cloud-based solution, SAP 4/HANA Cloud heavily relies on stable internet connectivity. Any disruption in internet service can impact system access and business operations, causing inconvenience and potential downtime.Limited customization options: Compared to on-premises deployments, SAP 4/HANA Cloud may have some limitations in terms of customization. This is due to the standardized nature of the cloud offering, which may not allow for extensive modifications to meet unique business requirements.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best tool for overall enterprise resource planning.

Reviewed on 12/03/2023

Overall, still the best choice for enterprise resource planning.

Overall, still the best choice for enterprise resource planning.

Pros

Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers.

Cons

1. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data.

Line
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

SAP S/4HANA Cloud Review

Reviewed on 31/10/2023

My overall experience with SAP S/4HANA Cloud is a positive experience with very little learning...

My overall experience with SAP S/4HANA Cloud is a positive experience with very little learning time.

Pros

What I like most about the SAP S/4HANA Cloud is how easy it is to learn and use. Uploading my monthly files into SAP is most definitely my easiest task in Finance requirements.

Cons

What do I like the least is the ability to see where your errors are quickly. Toggling from page to page is a little tedious.

Dhaval
Overall rating
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SAP HANA Review for Business perspective

Reviewed on 23/02/2023

Pros

Basically this is Enterprise resource planning. It helps business to integrate all the things and make things easy and understandable. More importantly it works proactively and functionality are awesome and helpful for the users

Cons

We can say this bit expensive for some buisness. It includes very much data so sometimes it becomes hard to find data

Naleen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great HR Insight Tool

Reviewed on 23/02/2023

Pros

Great insight tool which gives every minute detail of an employee/contractor.

Cons

Interface needs to be improved as it lags the competition.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SAP S/4HANA Cloud - Perfect ERP software on cloud for any enterprise small or big!

Reviewed on 14/01/2023

Pros

SAP has traditionally been very good with its Enterprise Resource Planning software. With the advent of S/4 HANA cloud, it has taken it a notch higher. With HANA as a in memory database beneath the application layer, it is extremely fast; and with S/4 with all its innovations in simplifying and integrating various business processes seamlessly, SAP S/4HANA Cloud becomes the best ERP software on cloud for any enterprise small or big!

Cons

People may find it expensive but now with latest billing models that SAP offers, people still can get the best value of out of their investment on SAP S/4HANA Cloud

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A quick and ready solution for ERP implementation

Reviewed on 27/12/2022

Overall, I am satisfied with the product. We implemented this for a new line of business where the...

Overall, I am satisfied with the product. We implemented this for a new line of business where the transactions are not very heavy at the moment.

Pros

If you are looking for an ERP product from SAP, and not willing to go with the traditional way, then look no further. This provides a quick solution for your ERP requirements.

Cons

Since your DB is on the cloud, I personally feel that the response time isn't always that great that you generally sought in real world when doing business. Further, a bit pricey when your requirements are not that heavy.

Robyn
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You'll save so much time!

Reviewed on 12/01/2023

Pros

This program handles all the things that I used to have to keep track of by writing everything and keeping it filed in filing cabinets. This way is SO much faster, and I can get done in one day the same amount that by hand would've taken me like 3 weeks.

Cons

It took longer than I expected to get it fully set up and ready to go.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SAP's platform for the future

Reviewed on 8/04/2018

Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise...

Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise software company.

Pros

Started using HANA 5 years ago with v1 SPS5 back when it was just released for SAP BW. Back then it was "only" an in-memory DB. With each new SPS release, HANA became better with more DB features integrated. Fast forward to today, it is a full-fledged database platform with enterprise features that rival (and in some cases) even bests Oracle, MSSQL, DB2, et al. For customers who intend to use SAP for the foreseeable future, you would no doubt have HANA already as part of your existing if not future SAP roadmap, given that support for the traditional DBs is until 2025.
SAP HANA, which is re-written from the ground up to fully take advantage of today's modern hardware, supports multi-threaded CPU architecture, use of terabytes of memory to run its in-memory database capabilities, columnar & row based database with full-fledged compression, full support of PL-SQL and many other application components.
From a hardware perspective it is a 2-horse race with the commodity Intel x86 platforms becoming more powerful with each CPU iteration and better CPU core-to-memory ratio support, and IBM with their Power-based CPU architecture. As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised.

Cons

Today SAP HANA is not only a competent database platform, but also is a very robust applications platform. As HANA continues to grow its feature set naturally there are more bugs as a result of a multitude of features. Development of SAP HANA is also diversified across multiple locations around the globe (Walldorf, India, etc.). SAP must do a better job in responding quicker to customers with issues.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Not for everyone, but if it fits your needs it is great.

Reviewed on 6/01/2022

Good, beware of costs cause it is expensive.

Good, beware of costs cause it is expensive.

Pros

It can do everything! It can be molded to do exactly what you need, it is safe and robust to handle the biggest of business

Cons

Quote and budget wisely! Changes will soon stack up and you will be making constant implementations to make it do what you want to do, it does everything out of the box, but probable not the way you want/need it to.

Osama
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Sap consultant

Reviewed on 18/09/2022

Pros

Sap finance, sap data warehouse as well as daily financial operations.

Cons

I feel it is expensive implementation and requires alot of effort to learn.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ANALYTICS AND ERPS - WHAT BUSINESSES NEEDED

Reviewed on 4/10/2018

It is very reliable, fast and efficient. It has enabled many companies to streamline processes and...

It is very reliable, fast and efficient. It has enabled many companies to streamline processes and access a myriad of information related to their companies in real time

Pros

1. The data processing speeds are greatly improved on the HANA platform. This is due to the in-memory technology incorporated into the system.
2. Very easy to set up and integration with SAP is almost flawless. This is especially true with cloud.
3. The user interface is not only eye catching, it also incorporates analytics which enable the users to create interactive dashboards, graphs and widgets.
4. Since it is a database in itself, which supports data to be stored in columns (as opposed to the previously used MS SQL, which stores in rows), it allows for faster data processing, analytics and more efficient storage of data.
5. It allows a company to monitor key KPIs.
6. In terms of security, it is very efficient. It relies on encryption, patching and best practices when it comes to security. It is also linux-based which provides a very secure platform

Cons

1. The hardware and software specifications required to run HANA may be unavailable to some businesses hence if a company wants to use it, the would have to acquire them.
2. The dashboards and some of the analytical features are unavailable on mobile.
3. While customizing and writing stored procedures, one must be very careful as the application is linux-based hence it is case sensitive.

Mudssar
Mudssar
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Business Operations with SAP cloud ERP

Reviewed on 12/05/2020

Overall very effective in business use, controlling and reliability is so that you can set buiness...

Overall very effective in business use, controlling and reliability is so that you can set buiness direction as per your current needs and business scenerios.

Pros

Remotely access of SAP, secured, varieties of business models available, you can implement accordingly. Professional approach and international business scenerios are covered in its features. You can install module wise, also background working is established so further modules can be configured and integrated with a less time. very easy and wide support.

Cons

Fast internet connectivity required, customization is not easy, very hard to attach live hardware like sensor for iot application, and very limited hardware like attendance machinr,scanner it does supports,

Alternatives Considered

SAP HANA Cloud

Reasons for Switching to SAP S/4HANA Cloud

Business volume increased.
Robel
Robel
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

SAP Review

Reviewed on 2/08/2018

- Overall SAP is very efficient, reliable, and user-friendly

- Overall SAP is very efficient, reliable, and user-friendly

Pros

Easy to use and understand, like the save query as it saves me alot of time in repetitive searches I have to do
Reports such as: accounts payable open items, cash reconciliation, cash - open items, payment monitor, and supplier account information are easily generated and always accurate

Cons

-When entering invoices with many lines in SAP, calculated tax amounts for each line sometimes changes as I add more lines in the invoice. Software sometimes has trouble calculating correct tax and gross amounts for invoices when multiple lines, cost centres, GL accounts, tax codes are entered
-As I enter invoice items while entering an invoice in SAP in the view all screen, I'm unable to enter a credit memo line item. To do this I'd have to go back into basic view, enter the credit memo, then go back into view all.

Ilia
Ilia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

I used this as a CRM

Reviewed on 4/03/2021

The business used this solution for a wide range of functions, however I personally used it as a...

The business used this solution for a wide range of functions, however I personally used it as a CRM. I can see the main benefit of it is to have the one tool that does everything under the sun.

Pros

Even though I only really used it as a CRM I could tell that I was only scratching the surface of its capabilities. So the number one thing I liked about it was having everything under the one roof. It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.

Cons

The look and feel reminded me of the old minesweeper game on windows 3.1. I could tell that the business put in a lot of work to customize this package however there were a number of kinks and workaround which didn't make sense.

Jose Alejandro
Jose Alejandro
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SAP ERP is still worlds leader

Reviewed on 26/03/2019

Pros

I've been working with SAP ERP for last 5 years, and its a very complete suite for ERP tasks, it had made easier our job, many processes have even been speed-up and upgraded lately, they are faster than before, and its an software very much customizable, and has an good support from all modules Finance, Sales.

Cons

Sometimes vendors give you high hopes on this software, and sometimes it has it limits, so i've seen some users that think this was going to be an ultra speed erp, and it is not.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

SAP Business ByDesign implementation

Reviewed on 27/03/2019

In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce...

In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce steps, eliminate duplicated activities, avoid reprocessing and we have up-to-date all documentation.

Pros

The project of implementation is aligned to agile methodologies. This is important because you can achieve immediate results. First, you can use finance module in you first sprint and to continue with the next modules in the next sprints. You do not wait until the project is finished to start your operations.

Cons

I have not found courses about SAP Business ByDesign in detail. On OpenSap platform only there are few courses and it is not enough to learn all modules.