Bitdefender GravityZone Reviews

Bitdefender GravityZone

4.6 (217)
Write a Review!
Security & risk analytics platform with threat intelligence

Overall rating

4.6 /5
(217)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.3/5
Sort by

217 Reviews

Abdihamid
Abdihamid
Overall rating
  • Industry: Dairy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitdefender GravityZone

Reviewed on 7/05/2023

We are using it to protect our network and users PCs from internal and external threats. We have...

We are using it to protect our network and users PCs from internal and external threats. We have specified the Applications to be allowed in our network

Pros

Application control was the most impactful. The product is easy to use. Integrating it to our business was seamless.

Cons

It has all features that you are looking for to protect your network and users PCs, Laptops and phones, No feature is difficult to use, integrating it to our business process was easy.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Antivirus package for smaller organizations

Reviewed on 8/06/2020

Experience has been mostly positive from an administrative standpoint. Complaints about all AV...

Experience has been mostly positive from an administrative standpoint. Complaints about all AV vendors and some of their updates give us grief when running during business hours, but all-in-all it catches most of what's out there which is the point.

Pros

GravityZone is easy to install and manage for our organization. Scans are relatively quick and CPU usage is fairly low.

Cons

LIcensing for the product doesn't fit our environment well since we have a lot of servers and very few workstations. For this product they want it limited to the number of servers per workstation.

aseal
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

One of the greatest antivirus

Reviewed on 17/04/2023

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will...

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will be safe, but we didn't use Bitdefender for a long time because we could find better offers from local vendors of other antivirus applications

Pros

We have used Bitdefender in our company as endpoint security and network protection. I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus applications in the world.

Cons

This software is a little bit expansive compared to same antivirus applications.

Response from bitdefender

Dear Aseal,

Thank you for taking the time to write the review! We're thrilled to hear that our product provided great endpoint security and malware protection for your company, and that you found it to be one of the greatest antivirus applications.

Your comments are important to us, and we will take them into consideration as we continue to improve our offerings. We also appreciate your mention of local vendors and are glad that you were able to find a suitable alternative for your company. However, if there is anything we can do to win back your business in the future, please do not hesitate to reach out to us @ [email protected].

It would be great if we could expand on the topics you mentioned. We take all customer feedback seriously, and we investigate each thoroughly to ensure that we can provide the best possible product and customer experience.

We hope to have the opportunity to serve you in the future again!

Best regards,
The Bitdefender Team

Jason
Jason
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product for small business offices.

Reviewed on 24/10/2019

This is a great product at a great price point per agent, that covers all aspects of protection....

This is a great product at a great price point per agent, that covers all aspects of protection. its neat, and simple, and not over blown and complicated.

Pros

Ease of administration, reporting, strength of product effectiveness, Covers al aspects of security and is fully customizable

Cons

The online web interface is a little cumbersome to navigate in layout. It would also be nice if all the agents could be locally administered from a console on a server or admin PC.

Verified Reviewer
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Anti Virus What/

Reviewed on 9/03/2020

Pros

I like bitdefender because the price is fair as compared to other anti-virus programs. and it use very little resources making your computer run a bit better. It use very little RAM memory, leaving you the rest to use for more memory intensive programs

Cons

I don't know what I like least about this program

Matt
Matt
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stop the malware

Reviewed on 8/08/2019

It has worked really well.

It has worked really well.

Pros

It does not annoy you like other antivirus solutions. It is light weigh and rarely interferes with anything.

Cons

The management interface is clunky. Everyone complains about that.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good At Getting The Job Done, room for improvement

Reviewed on 14/01/2020

We purchased this for EDR, AV, etc. It worked fine. We could initiate scans, but it seems like turn...

We purchased this for EDR, AV, etc. It worked fine. We could initiate scans, but it seems like turn on EDR sensor really killed it for us. CPU spiked and because almost unuseable. This was across Windows and Mac.

Pros

Integrates with our SIEM. During testing, stopped all the malware I intentionally wrote and downloaded. Good to initiate scans remotely, etc

Cons

I was sold on web filtering, but I'm not seeing that in the product anywhere. It might be an add-on, but I was under the impression that it was a core functionality.
When we turned on EDR sensor, it spiked everyone's CPUs, so we had to turn on a key function. I didn't like that.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 20/07/2020

Recently Bitdender launched the latest Ultra security solution also for the top/max level protection...

Recently Bitdender launched the latest Ultra security solution also for the top/max level protection. Prices are also very competitive.

Pros

Protects computers from any potential malware. It is a light agent and doesn't slow the PC.

Cons

Nothing. My customers talk positive about Bitdefender as compareed to others.

Alternatives Considered

Symantec Endpoint Security and Intercept X Endpoint

Reasons for Switching to Bitdefender GravityZone

Price and ultra security. Both were hard to find in other products.
Suzanne
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Strong anti malware software

Reviewed on 4/10/2024

Very good results. I saw that this software scored in the upper 90's 2024 efficacy test

Very good results. I saw that this software scored in the upper 90's 2024 efficacy test

Pros

Strong threat detection as well as threat prevention.

Cons

when on the internet, you need a VPN to ensure software will work

Virginia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good endpoint security tool

Reviewed on 16/05/2024

Pros

We use Bitdefender GravityZone as a endpoint protection tool.
It is quite complete for the protection of the device, very customizable and can be tailored to the company requirements. It well integrates with other software to gain complete protection

Cons

Not always easy to use completely, more complex functionalities need a bit of experience to be understood and settled up

Don
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best antivirus protection

Reviewed on 3/12/2020

The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still...

The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still need to keep on my colleagues about email phishing (no package can prevent social engineered attacks) but as far as website and file downloads, I feel secure and protected. Peace of mind is worth the price and more.

Pros

Best rated antivirus and is light on computer resources. Too many of the best known antivirus packages are resource hogs that slow down your system. Bit defender is light weight and still able to provide top-rated protection. It also has a suite of add-ons like VPN, ransomware protection and payment protection. Highly recommended!

Cons

The license covers 3 computers. The process to install it on multiple systems is a bit clunky but not impossible to use.

Yoosuf
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitdefender GravityZone

Reviewed on 4/09/2023

Pros

It is really easy to use with the cloud portal being accessible from anywhere and can monitor and also run scans remotely

Cons

As a Security solution there isnt a feature that is missing for an endpoint security solution

Mbonjo
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best advanced endpoint security solution designed for businesses of all sizes.

Reviewed on 11/03/2023

Overall, this is one of the best I have used.i recommend this software to users who need security...

Overall, this is one of the best I have used.i recommend this software to users who need security of anytype

Pros

I love bitdefender for it's multi-layered security which provides protection against various types of cyber threat's

Cons

I haven't encountered any drawbacks using this software

James
Overall rating
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Good Small Business Antivirus Solution

Reviewed on 21/08/2019

It's a solid and well priced antivirus for a small business. It includes a special ransomware...

It's a solid and well priced antivirus for a small business. It includes a special ransomware "vaccine" which gives me a bit of peace of mind as ransomware is the new boogey man in the cyber security world. Their support reply promptly and I've never had trouble getting a hold of them. You really have to keep after it and do an audit once a month to make sure there aren't any duplicate instances and that all computers have checked in, but aside from that it's set and forget.

Pros

The software is easy to set up and install, and the admin interface is fairly straight forward. They support MFA out of the box and that's essential for an antivirus software. I also appreciate the ability to organize the computers into sub folders that represent my organizations structure. You can apply security policies by folder grouping and this makes it easy to target more exposed groups like customer service or traveling employees with more aggressive security policies. Finally, reports and notifications can be set up to be sent by email which is essential for when infections occur.

Cons

The client tends to get confused somewhat frequently. If an employee travels and connects to many different networks the admin console will sometimes show duplicates of that same client and thusly take up 2 licenses. These clones are easy enough to delete, but it's still annoying.

The scanning tools are fine for routine scans, but for customer scans you must specify a target on the system. For OS X this is often the root directory for me, and for Windows it's %Win_Dir%. I'd prefer just a "scan the whole machine" checkbox rather than playing around with this. Especially considering I usually do a custom scan when something is going wrong.

Each separate admin has their own separate "console" and they have to set it up on their own. This is frustrating when you have more than one admin and each one has to customize and set up their own reports, dashboards, etc. It's also confusing that each admin only sees their own tasks. I can't see what my colleague has issued for scans recently and so I might scan or update the same machine twice for no reason. Generally, being able to see what work a colleague has done, especially in addressing a crisis, is very helpful.

They have a patch management "plugin", but it's strictly for Windows. I have a dual OS environment so I am forced to look elsewhere and would prefer a singular endpoint management solution that encompasses patch management and antivirus.

Shawn
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great Cyber Security

Reviewed on 9/12/2022

Pros

Easy to install but most importantly, it does not slow down your computer

Cons

the interface is a bit difficult to navigate

Armando
Armando
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Complete security suite

Reviewed on 23/09/2021

In General I feel safe as an administrator and user. In the event of any attack, I am certain that...

In General I feel safe as an administrator and user. In the event of any attack, I am certain that it will be identified by Bitdefender and blocked.

Pros

With Bitdefender I can manage all the computers on my network and provide the necessary security. Comply with the policies of access to company resources and ensure the information as well as foresee the loss of data. Forense Inspection its a very usefull module.

Cons

Sometimes the maintenance of the equipment is usually tedious, the browser becomes slow and I have to generate custom reports continuously.

Verified Reviewer
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I find Bitdefender very good

Reviewed on 9/09/2022

I don't have to worry about computer and network security.

I don't have to worry about computer and network security.

Pros

I began using this software when my Anti-Virus software provider of many years was forced to change from a previously top-notch product to Bitdefender - I have not been disappointed. I'm no expert in digital security but need good protection and Bitdefender seems to have an excellent record. It is quite easy to use and manage and I've not had any infections or compromised computers - I guess that says something. Support is very quick and professional.

Cons

Nothing I can think of that I don't like.

Zuhairah
Zuhairah
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best digital security for any organization

Reviewed on 9/07/2021

Pros

Bitdefender GravityZone protect all my digital appearance and all my device like my computer and tablet. It has a cloud storage that i can linked on all my device, and create a safe passage if i am transferring files from one device to other.

Cons

It work so well on my computer, but i have found several issues when trying to install it to my tablet. It keep showing error and asking me to contacting the customer support. It has solved since then, but a simple operation like installing a software should be simple enough.

Çağrı
Çağrı
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Virus Protection Software With Low Price

Reviewed on 9/03/2020

My overall experience with this program is pretty good.We started to use Bitdefender 2 years ago.I...

My overall experience with this program is pretty good.We started to use Bitdefender 2 years ago.I had some suspicous regarding implementation adn protection of crical files.But all is göne.Program offering good performance in protection of your computer from virused and malwares without loosing any performance lost

Pros

I like most regarding Bitdefender is user interace.It is really easy. the software providing detailed report after virüs scan. You are recognizing your system is being protected after you review detail report. The secong thing the softawere is avaialble for MaC OS software. .Customer survice is also great.Once I had problem I drop an -email to them and I got quick reply and problem is soved.

Cons

After first set up the program,scanning may take too much time.This is the only thing disturbs me

Andrew
Andrew
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Worked until it didn't

Reviewed on 4/12/2018

Based on the advice of my point of sale software company I installed Bitdefender onto my server to...

Based on the advice of my point of sale software company I installed Bitdefender onto my server to take care of viruses that got past my other antivirus software that I was using. It worked great until suddenly it became incompatible with the POS software. We had a very frustrating couple of months of having the POS computers freeze up. We ultimately figured out that it was the anti-virus software not working with the POS software. We removed Bitdefender and installed other anti-virus software and our problems stopped. I ultimately blame our POS software for not being capable of working with a major anti-virus software and not the other way around.

Pros

I took viruses off of my computer that another anti virus software missed. It did what it said it was going to do.

Cons

It stopped working or wasn't compatible with the POS software that I had on my computers. I believe that it was more of an issue with my POS software company's compatibility than an issue with Bitdefender.

Natalie
Natalie
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Total Security.

Reviewed on 14/02/2019

Just great to have peace of mind when it comes to online security.

Just great to have peace of mind when it comes to online security.

Pros

This software is like having a personal guard on your laptop, it does everything to keep your laptop safe and secure in the background without you having to even worry about it or give it a second thought. Once you do the initial set up it seems to work in its own way I guess it just read what you're using and monitors the sites you visit. Very secure have had no issues with viruses or any breaches of security on my laptop.

Cons

I did find for a few weeks after I set up the software I had a lot of pop-ups from the software checking if certain sites were ok and when I was using documents or forms asking if I wanted them stored elsewhere or giving additional security but this passes I assume the software learns about your practices and is able to judge what to do with certain things, so I see the pop-ups rarely now.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The lightest security agent you can find.

Reviewed on 24/10/2018

I have been using this software for years, both personally and in enterprise environments, and it's...

I have been using this software for years, both personally and in enterprise environments, and it's performance has only improved with time. We have top notch protection against viruses, spam, Trojans, etc. and never have a complaint from any user that has the agent installed in their machines.

Pros

It offers really great security for your computers and network environment. And on top of that, it's extremely light on resource consumption, you will never notice is there and it won't slow you down in the slightest.

Cons

I can honestly not think of a single negative thing to say about it.

Richard
Richard
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The Best Antivirus for windows and mac

Reviewed on 29/04/2019

Pros

I have this software on both my mac and my windows computer. While Macs don't get viruses, they do get tons of malware if you travel to illegitimate websites. I noticed that when normally browsing sometimes my windows computer will redirect to malicious websites or sometimes I simply land on websites that have been compromised. Bitdefender does an amazing job of monitoring my web activity and blocking malicious websites. You can see in the log just how much malware it prevents. That is why i'm very happy with this software. For my Mac computer, I run it once a week to make sure I don't have any issues. On my windows its on 24/7

Cons

It's not very lightweight when scanning the computer. My computer lags like crazy when I run a full system scan. Once it's done, it's back to normal.

Kyle
Kyle
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitdefender is a great antivirus

Reviewed on 10/04/2018

Pros

There is a free version. You are able to see each computer that you've installed this on in your bitdefender account dashboard. It has great detection. It works with the software at the office that is used to monitor employees by enabling exceptions in the antivirus.

Cons

Some times there are issues getting updates and there is an error message that will pop up repeatedly. Some times rebooting fixes it, some times you have to uninstall and reinstall it.

DANIEL
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Solid antivirus for your MSP business

Reviewed on 18/03/2021

Overall, this is a great product that is compatible with everything we throw on it, including Macs....

Overall, this is a great product that is compatible with everything we throw on it, including Macs. It's fairly easy to deploy, although the automatic removal of old AV doesn't always work.

Pros

Bit Defender is easy to set up and deploy. You can create a couple of baseline policies, then clone them to customize them for other clients. If you change something in the original policy, it updates all of them so it's easy to manage your exceptions client-wide.

It also has great features such as internet blocking by category, blacklist or whitelist, as well as many modules such as an antiransomware "vaccine" which I have not seen anywhere else.

Cons

The hardest part of using this is the reporting. We haven't been able to integrate it with Autotask/Datto, so you need to actually log into the dashboard daily.