--- description: Learn how Syncro can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Syncro Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Syncro](/software/2047491/syncro) # Syncro Canonical: https://www.getapp.co.nz/software/2047491/syncro Page: 1 / 7\ Next: [Next page](https://www.getapp.co.nz/software/2047491/syncro?page=2) > Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform. > > Verdict: Rated **4.6/5** by 148 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Syncro \-Automated Endpoint Management: Gain complete visibility and proactive control across your entire environment. -Integrated Microsoft 365 Security: Harden your Microsoft environment with tenant management, security baselining, identity controls, and more. -Orchestrated Service Desk: Turn technical alerts into actionable workflows with a smart ticketing engine that links directly to endpoint and user data. -Unified Security Operations: Eliminate silos and screen hopping by embedding security practices directly into your daily IT management tasks. -Scalable IT Automation: Leverage a powerful scripting library and advanced automation to manage thousands of endpoints without increasing your headcount. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 148 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Servably - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Syncro pricing is refreshingly simple with no hidden fees or hassle. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Anti Virus - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Business Process Automation - CRM - Calendar Management - Change Management - Client Portal - Configuration Management - Contract/License Management - Customisable Branding - Customisable Reports - Customizable Fields - Customization - Dashboard ## Integrations (30 total) - Bitdefender GravityZone - CloudRadial - Descartes ShipRush - Domotz - Dropbox Business - Emsisoft Anti-Malware - Huntress - IT Glue - ITMC Lifecycle - MSP360 Backup - Mailchimp - Microsoft Teams - Mission Control - Narmada - Office 365 Document Management ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software) ## Related Categories - [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software) - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) - [Remote Monitoring and Management (RMM) Software](https://www.getapp.co.nz/directory/1767/remote-monitoring-and-management/software) - [Professional Services Automation Software](https://www.getapp.co.nz/directory/331/professional-services-automation/software) - [Workflow Management Software](https://www.getapp.co.nz/directory/566/business-workflow/software) ## Alternatives 1. 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[IT Glue](https://www.getapp.co.nz/software/113707/itglue) — 4.6/5 (331 reviews) ## Reviews ### "Excellent fit for small to mid-sized MSPs" — 5.0/5 > **Len** | *17 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: All-in-one RMM and PSA platform Excellent PowerShell scripting and automation Predictable per-technician pricing Active development and regular updates Good balance of features > > **Cons**: Reporting needs a lot of work Some advanced workflows rely on scripting Invoicing needs work Project management needs work > > Syncro has been a solid platform for managing endpoints, automating tasks, and running day-to-day MSP operations. It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it may not have every enterprise feature out of the box, it makes up for that with flexibility and strong automation capabilities. For security-minded and automation-driven MSPs, Syncro provides an excellent value. ----- ### "My personal experience an dhonest review" — 5.0/5 > **Paul** | *26 November 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I have been using Syncro for the past 6 years and the reason I switched was the pricing structure. We use Syncro for our Internal IT and we utilize Ticketing, Invoicing, Products and Services as well as Purchase Orders. Syncro is constantly evolving and adding more features as the years go by. Within the last few years this has significantly accelerated. So far I am extremely happy and do not plan on moving away from Syncro any time soon. > > **Cons**: I would like to do more automation with incoming tickets but have found there is a number of automation functions missing and cannot fully do everything I would like at this time. I have been told that this will be added to the roadmap, so I will patiently wait for this. > > My experience has been great so far. Being that we are a small internal IT, the products work great for what we need and the price is exceptional as we do not have to worry about fluctuating assets we can budget our cost for the product as it only changes if we hire more people into our team. ----- ### "Started out liking it and ended up hating it" — 2.0/5 > **Joe** | *21 October 2024* | Information Technology & Services | Recommendation rating: 1.0/10 > > **Pros**: When we first started using it the price, but they raised it and created higher price tiers for new features > > **Cons**: Its not reliable, many features dont work properly. Support is terrible and after they raised prices other solutions offered better roi > > At first it was great, but then realized they care more about how they look then being a quality product. They use a facebook group that is private and will remove you from it even when younare a paid user to keep other users from seeing the issues you are experiencing and lack of support ----- ### "SyncroRMM is a great tool" — 5.0/5 > **Gord** | *5 December 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Scripting and ease of use as an RMM. The developers are constantly working to improve and add features. Though some aren't amazing, most are helpful to my business. > > **Cons**: Backgrounding tools have a limitation sometimes for either feature or functionality. This isn't a deal-breaker, there are many ways to skin the cat. Having more integrations-available would be nice to other vendors, but that'll come in the future. > > It's been overall very positive for me and our team. 5 years strong\! I have a great partner rep who is easy to reach and very responsive. ----- ### "Syncro is 10/10" — 5.0/5 > **Ashley** | *11 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The learning curve is not as steep as Syncro's competitors, and Syncro gives you everything you need to run a hybrid MSP\! The simplicity of Syncro is the biggest selling point. You don't need an engineering degree to figure it out\! I also LOVE the dynamic billing component of Syncro. Makes invoicing a piece of cake. Their RMM is a dream too. > > **Cons**: The biggest con is Syncro's basic project management, but they're working on improving it as we speak so we can templatize\! > > Syncro has been the sole reason we've been able to scale past $1M and it's going to be the reason we get to $5M in the next few years. It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.co.nz/software/2047491/syncro?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2047491/syncro) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data