PDQ Deploy & Inventory Reviews

PDQ Deploy & Inventory

4.8 (342)
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Created by sysadmins, for sysadmins.

Overall rating

4.8 /5
(342)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.7/5
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342 Reviews

Joe
Joe
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and time saver.

Reviewed on 21/12/2022

PDQ Deploy has been great for us. We use it for patching along with baseline software setup for all...

PDQ Deploy has been great for us. We use it for patching along with baseline software setup for all new machines. This has saved us tons of time, and helped to automate the process.

Pros

PDQ Deploy has been a great time saver for us. The wide range of deploying software makes installing, updating or patching quick and efficient without having to babysit each step of the process.

Cons

Understanding the layout of how the application packages are created and stacking multiple steps can be a bit confusing until you walk through a few different ones.

Erick
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good Software and value for the price

Reviewed on 21/12/2022

Solve the patch update for workstations and clients, inventory reports.

Solve the patch update for workstations and clients, inventory reports.

Pros

The easy way to configure the deployments and schedule that to run automatically on time to time.

Cons

Do not have a client to install and not be able to monitor or deploy to clients outside of the network what nowadays is very normal with remote work.

Alternatives Considered

System Center

Reasons for Switching to PDQ Deploy & Inventory

Yes, for do what I most need and with much better value.
Marcus
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Some features and .NET dependecy

Reviewed on 14/06/2021

We use A lot, but we thing that a several GAPs to top tools, like Flexera and Snow.

We use A lot, but we thing that a several GAPs to top tools, like Flexera and Snow.

Pros

I thing PDQ Inventory is the easyest inventory tool ever.

Cons

We dont go to lastest version available because the new versions have dependency of higher .NET, and upgrade that just to follow PDQ is not that simple.

Ben
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love PDQ Deploy because its cheap, easy to use, and it just works

Reviewed on 15/12/2022

We've had a great experience. We love their YouTube channel tips, and the product is easy to...

We've had a great experience. We love their YouTube channel tips, and the product is easy to figure out.

Pros

We like the fact that they create so many patches and software deployment packages on their end. It saves us so much time, and it just works. I haven't had a single issue with the software and it's very cost effective.

Cons

When we first set up the inventory scanning, we kicked it off and it almost locked up the server we installed the software on. We are a large environment so it doesn't surprise me, but it did take a long time, and I wasn't sure if it was going to work for awhile. We ended up leaving over a weekend to scan though, and it ended up figuring itself out.

Bob
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for mid-tier patch management

Reviewed on 21/12/2022

Pros

It's easy to create groups of servers that may need to be patched at different times based on usage. That also makes it easy to manage which patches are most important depending on server usage. i.e. is it connected to the Internet or not.

Cons

The biggest pain point is that it does not support Linux servers.

Dirk
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quick overview of your installed assets and their software inventory

Reviewed on 22/12/2022

We maintain the latest Security patches for applications and deploy where necessary. It's important...

We maintain the latest Security patches for applications and deploy where necessary. It's important to run latest version of software.

Pros

We can easily see all of our connected hardware in one overview, Windows version, build version etc. It's great you can update packages installed on devices and see which are outdated or got the latest version you accepted. You can use the inventory and copy the devices easily and use them in PDQ deploy.

Cons

If devices run at home it's hardware to track them and obtain updates. Once they connect back in the office it starts to work again or you have to setup VPN which is possible too.

Alternatives Considered

Microsoft Intune

Reasons for Switching to PDQ Deploy & Inventory

We believe Intune is not mature enough yet to replace PDQ inventory.
Stephen
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The one thing you got to have

Reviewed on 14/12/2022

Used it at previous job, and when I came discovered they had a competitor. Tried to learn the...

Used it at previous job, and when I came discovered they had a competitor. Tried to learn the competitor's patch management and device management. It was a headache and time consuming. Got the boss to purchase PDQ and right of the bat, everyone could use it quickly and efficiently without reading a 100 page pdf on how to use it. So intuitive and easy to use. I use it daily to manage my computers and make sure everything is up to date. Boss has come to me a couple times asking for a list of XYZ, and expecting that it is a project for the rest of the day, I'm able to get that to him within the hour, sometimes in ten minutes.

Pros

the dynamic collections you can make has been life changing. Able to create one on the fly and it continue to update and tell me if new computers have something unwanted on it, or computers that are missing important programs. I use it daily to check things. I also use it to quickly remote into computers. I have computers on the road and I have to jump in there sometimes remotely and need to be able to look at software lists quickly and a couple clicks my remote software is already connected. Or I can use pdq deploy to shoot out a program update or install something new. PDQ Deploy has all the right switches and knows exactly what to do with files to silently deploy practically anything. Testing is simple and easy and usually I have it tested and deployed within an hour. Saves me time everyday to quickly do what I need to do and have time to work on other projects. Support is also a godsend. Quick, easy, and friendly to the max!

Cons

Not much that I do not like. The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever. Usually when I have a con come up in my mind, I find out that the feature request I thought of, is already in the system some where.

Marek
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Cheap solution for cheap LAN only use-cases

Reviewed on 16/12/2022

I am overall happy regarding the needs that we currently have. Absolutely not good enough for...

I am overall happy regarding the needs that we currently have. Absolutely not good enough for modern and especially mobile cloud-based infrastructures though.

Pros

Block programming approach to defining the deployments and inventory. Really in-depth access to the OS that can read whatever you can think of with an ease. Visualisation of the results is not possible though.

Cons

No mobility support, no cloud, no dashboards, nothing. Users cannot interact with any deployment in any other way than by pressing OK. UX level cca when Greenday lead the hitparades.

Alternatives Considered

Scappman

Reasons for Switching to PDQ Deploy & Inventory

Pricing and mostly local infrastructure made me choose PDQ over anything else.
Jason
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ Inventory - wouldn't want to live without it

Reviewed on 10/01/2023

Pros

The interface closely resembles MMC which I'm used to. It's super fast when searching for something in particular about a computer or computers. The reports are customizable and very useful.

Cons

I have no complaints about this software. It's amazing.

Reasons for Choosing PDQ Deploy & Inventory

I wanted something that wasn't web-based that held more details and was more snappy to use. Also using it because it's linked to PDQ Deploy.
Jp
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for a small shop

Reviewed on 21/12/2022

I took over at a small/medium firm that did not have any type of deployment software in place. I...

I took over at a small/medium firm that did not have any type of deployment software in place. I had experience with the free version of PDQ Deploy years ago at another small business and new that it would be at least worth trying it here. After creating a good service account with the correct permissions, I was rolling out test deployments with ease. Now, I use it every day either deploying software or finding new things to setup.

Pros

- Easy to set up- Easy to use- Small infrastructure footprint- Low resource needs- Helpful community- Fits needs of a small business

Cons

I can not think of any negatives currently.

Alternatives Considered

KACE

Reasons for Switching to PDQ Deploy & Inventory

- Previous familiarity- Low initial resource requirements- Cost
Jakub
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

3rd anniversary of using PDQ Deploy & Inventory

Reviewed on 7/07/2023

All patches, updates and upgrades are resolved very quickly and in addition your support is very...

All patches, updates and upgrades are resolved very quickly and in addition your support is very fast and friendly. I am very happy that I chose PDQ.

Pros

It is very easy to install and using. You can choose if you want client/server or local mode.Has got many (maybe all) softwares for daily use.

Cons

I haven not find anything like that yet.

Bobby
Overall rating
  • Industry: Defense & Space
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Patching my network

Reviewed on 17/04/2023

Overall PDQ Deploy has helped me bring my patching solution on several networks up to date. It is...

Overall PDQ Deploy has helped me bring my patching solution on several networks up to date. It is just so much easier to use that other products I have tried over the years. I would highly recommend this product to anyone needed to keep networks up to date.

Pros

I absolutely love the ease and usage of PDQ Deploy. The product does almost everything I can ask of it in a very easy to use package.

Cons

The only con I can think of is that I get hit with a lot of hits on my Vulnerability scans for Microsoft Office products. I know it would be difficult, but it would be nice if Office patches were included in the Package Library.

Raphael
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolute life-saver if you're an admin

Reviewed on 3/04/2023

Deploying software, copying files, changing Windows settings, rebooting, those are all things I...

Deploying software, copying files, changing Windows settings, rebooting, those are all things I accomplish with PDQ that I would have to do one by one on each PC otherwise.

Pros

PDQ can do literally anything you can think of on Windows PCs you manage. Installing, copying files, executing Powershell, etc. I mean if you can execute Powershell remotely what is there you cannot do?

Cons

Honestly can't really think of anything I don't like about this software. It even has dark mode for ultimate eye comfort, so I cannot complain.

Garan
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Your ServiceDesks best friend.

Reviewed on 21/12/2022

Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

Pros

PDQ is an amazing tool that I could not live without, it provides the helpdesk with one click installation of custom MSI packages, pre-built MSI packages to make software deployment a breeze. It has built in scheduling to ensure all machines across our entire network have all the right software and are always up to date. It was an absolute breeze to set up and we were up and running within a couple of hours. Support has always been next level with detailed responses about almost any question we throw at them.

Cons

I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.

Syed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Software Patching and Deployment Made Simple with PDQ

Reviewed on 22/12/2022

It is helping us to automate our patching;  and remotely installing new software;  and updating...

It is helping us to automate our patching;  and remotely installing new software;  and updating systems on a number of devices at once. Patching third-party applications has traditionally been a time-consuming task, but PDQ makes it incredibly simple and quick. Almost no problems have arisen when applying patches or software updates.  It's now simpler than ever to deploy new applications to all workstations.

Pros

It has helped me save time.  Our organization has limited IT staff and your software has immensly helped us to automate patching and installing software on our systems.   We are using PDQ to update some of our applications such as Chrome, FireFox, Notepad ++, and Audacity.As a result of Covid, most of our staff had to move to work remotely. We were able to support our staff remotely using PDQ.

Cons

There is a little learning curve, especially for installations that are more complicated. However, there is excellent documentation, and there is a wealth of data online.   The cost was a bit costly for our organization, but it was well worth it.    Although I don't use the software to its full potential, I'm sure there are some sophisticated functions that others could find useful.    It would also be wonderful to have more software packages included with PDQ right out of the box or at the very least an ability to patch in more commonplace software.

Jamie
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ Deply and Inventory

Reviewed on 24/12/2022

As stated above, this has made my monthly patching much easier and also allowed me to auto patch...

As stated above, this has made my monthly patching much easier and also allowed me to auto patch more apps than just Windows updates. I have also built out auto deployment packages that I use when settin gup new machines. I add them to my domain, Inventory picks them up on scan and adds them to a dynamic collection, Deploys heartbeat deployment for that collection pushes out the preconfigured list of apps/packages and generates a message on each machine when finished.

Pros

Tried this out after some frustration with SCCM. While the MS product was getting my monthly patch Tuesday stuff covered, it felt a little complicated to manage. With PDQ deploy, it feels much easier, plus im now getting windows patches as well as patching many other apps(Chrome, edge, 7-zip, VLC, etc.) in what I feel is a much more user friendly and intuitive interface.

Cons

Has built-in support for VNC for remote control which I don't currently use. I'll be making the switch but wish there were other options.

Steven
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ is awesome!

Reviewed on 14/12/2022

Everything about PDQ is amazing. Easy to use, its flexibility and continuing improvements. Really...

Everything about PDQ is amazing. Easy to use, its flexibility and continuing improvements. Really no bad things to say about it aside from keep it up and making improvements.

Pros

PDQ is an easy to use tool to scan machines for information on each machine as well as deploying apps. We use it with our deployments to segregate different builds for machines. The ability to deploy powershell scripts, install .exe files and copy files is amazing and very easy.We also calls PDQs API to deploy different things making it a central hub for app deployment. The future will be making a service that users can just call PDQ to deploy an app to them.PDQ connect has a lot of promise, which will allow us to deploy apps that are not connected to our network. Giving us more control beyondAnother plan soon will be to use PDQ for software license counts.PDQ was also easy to setup and migrate to a new server when we wanted to increase the specs of the machine it was on.

Cons

They are working towards it now, but the ability to deploy to machines beyond our network is amazing. Giving us information too and status updates on those machines so we can monitor them.Not a con but I do hope they continue adding to their PDQ inventory and API. A future request/project for us is to beable to use PDQ to keep an accurate license count of software. We have some long ideas but would love to use PDQ to keep tabs on everything for us rather than relying on basic data entry.

Jake
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automate Those Boring Installs!

Reviewed on 21/12/2022

Pros

Do you have that software that just takes ages to install with a billion prompts? What if I told you that you don't have to push more then 2 buttons? PDQ Deploy makes it sooo easy to mess with an installer one time and then you just deploy it out to your hearts content. Out of all the software we use this one is an easy win for me.

Cons

I have no cons about PDQ Deploy itself. If I ever have issues it's the software provider not providing the silent install switches. Luckily PDQ Deploy has a robust support forum where people typically have found them for you :)

Jesus
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just pull the trigger, you won't regret it.

Reviewed on 21/12/2022

This has made our lives here tremendously easy, it gives you everything in one centralized console.

This has made our lives here tremendously easy, it gives you everything in one centralized console.

Pros

Ease of use, how simple it was to deploy it and keep our systems updated.

Cons

None, it's easy to understand and maintain.

Matthew
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent value for managing software across the network

Reviewed on 21/12/2022

We are able to keep more software up-to-date and increase our security measures as a result of...

We are able to keep more software up-to-date and increase our security measures as a result of deploying PDQ.

Pros

It's very easy to create and deploy software to all connected devices. We are able to quickly create a deployment, determine who needs it, and set it to run. Within minutes we can push new software or updates out to every machine on the network.

Cons

PDQ does not use an agent, so you can only install software on devices on the internal network. It would be nice to be able to "check in" on some schedule. It's also not possible as far as I can tell to deploy when a compute reboots at the end user's convenience and not when we force a reboot.All told, these are minor inconveniences that in no way overshadow the total package.

Nick
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend PDQ Deploy

Reviewed on 15/12/2022

Overall, I honestly couldn't ask for a better product for the money. Its super easy to use, super...

Overall, I honestly couldn't ask for a better product for the money. Its super easy to use, super easy to make custom packages, and I don't think you need to be an IT pro to use it at all.

Pros

PDQ is a fantastic tool and one I'd demand to have if I was to start over somewhere else. Smaller/midsized companies this is a fantastic tool. The pre-baked deployments are great! I think with PDQ for deployments and patching, and MDT for imaging, I'd feel like I have my computer imaging and management well under control.

Cons

I'm a log nerd, and I do wish I could see more logging on what is happening on a deployment, and better reporting of it when its all done. There is logging built in, and maybe this is to my own fault of not configurating the software correctly, but I want to see steps and messages both for successful and failed deployments.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ Deploy

Reviewed on 21/12/2022

Pros

The ability to remotely remove applications. The ability to inventory and see what is installed.

Cons

So far no cons have been encountered. I use this software periodically to check for installed app that should not be installed.

Craig
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliable patching at a reasonable cost

Reviewed on 14/12/2022

Pros

What made me look at PDQ was the cost. What made me keep using it was how flexible I could get with deployments when used in conjunction with their inventory product. You really want both of these to take full advantage and the cost still remains reasonable. It is easy to setup something like monthly patching using the packages that PDQ maintains and updates have it auto update these packages on your system after a delay period such as 7 days then push it out to all systems as they come online. We even use it to deploy out base packages on new PC builds as they come online.

Cons

There can be some quirks with a system being detected online and it is very important your DNS is accurate. My biggest con would really be that it does not do a great job with remote users because there is no agent on the device. This is being addressed though in a cloud version of the product.

Jeremey
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ is My Administrative "Go-To" Software

Reviewed on 14/12/2022

Administrative tasks like software deployment, admin scripts, asset inventory, etc. is pretty much...

Administrative tasks like software deployment, admin scripts, asset inventory, etc. is pretty much our use case. Honestly, I couldn't be more happy with any other software. Whenever I have a task I'd like to perform, PDQ is usually always there to help me in my deployment process.

Pros

Being able to create PowerShell and CMD scripts to run locally on a device is amazing. I've created multiple scripts that run easier from PDQ than from a PSSession (i.e., administrative tasks that are denied access).

Cons

There is a learning curve somewhat. I did dive in without reading too much of the help dialog, but I think I understand most of what I need for my environment (i.e., inventory dynamic groups, deployment packages, etc.).

Andrew
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for software deployment

Reviewed on 30/12/2022

When SCCM failed, and the admin was unable to resolve issues. Local IT (global company) used PDQ...

When SCCM failed, and the admin was unable to resolve issues. Local IT (global company) used PDQ for software deployment as the SCCM admin never got it working for a long time. PDQ simplify software deployment and updates, helped manage devices and setup new machines in no time at all. The main admin of PDQ became the SCCM admin after using this product as a learning curve and step to SCCM. Now SCCM is working with new admin, pdq is not required as much but still a tool I rely on regularly.

Pros

Simple to useFree edition is greatLicences are not expensive Can share xml files for software deployment between users on free versionGreat for deploying scripts

Cons

Cannot manage OS updatesOnly works on internal network/VPN - not cloud basedPdq inventory is a separate program, not integrated