GetResponse Reviews

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513 Reviews

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Most Simple Email Marketing Software
Reviewed on 7/06/2023
A great product for email marketing and lead generation.
A great product for email marketing and lead generation.
Pros
We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.
Cons
Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used
Response from GetResponse
Hi Joel,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GetResponse Is a Must-Have Email Marketing Tool
Reviewed on 1/05/2024
Pros
GetResponse is an essential solution that makes work easier for us.
I like the capabilities of GetResponse.
Cons
GetResponse does not have flaws.
GetResponse meets our needs.
Response from GetResponse
Hi Nyoro,
Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊
Best,
Mariana
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Ok Software
Reviewed on 24/09/2024
Very average compared to other market software.
Very average compared to other market software.
Pros
Mass emailing and very visual when using the software.
Cons
Very difficult to set up and use daily with ease. Better products
Response from GetResponse
Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at [email protected]—we’d love to assist! – Mariana
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Email Marketing Solutions With GetResponse
Reviewed on 27/08/2024
Since deployment, we have been able to reach more clients and my experience has been amazing.
Since deployment, we have been able to reach more clients and my experience has been amazing.
Pros
GetResponse comes with great email marketing features and helps us reach more audience successfully.
Cons
Well, there hasn't been major challenges.
Response from GetResponse
Thank you for your review, Hakhim! 😊 - Mariana
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Check GetResponse
Reviewed on 14/11/2023
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Pros
It's ease of use and realtime checking for correction of design errors and responsiveness
Cons
I think that will be their tools used in designing, some of them are not optimised for complete customisation as in case of icons and cta buttons
Response from GetResponse
Hi, thanks a lot for your review! We're thrilled to hear that the ease of use and real-time design error checking have been valuable to you. We also appreciate your feedback regarding the possibilities for customization, as we're continuously working to optimize these tools for even more complete and tailored options. If you ever have more suggestions or questions, do reach out! - Mariana
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bad service with bad support
Reviewed on 10/04/2024
As soon as i saw the overall features I did regret the yearly plan purchase and asked them to...
As soon as i saw the overall features I did regret the yearly plan purchase and asked them to cancel and refund, which they did not. I do not know where the trial is or starts as they claim but i wasn't offered a trial period for that plan, the payment was taken right away. They are just scammers used by scammers and spammers. Stay away before they force you to use their services.
Pros
At the time seemed as a reasonable choice
Cons
Paid account had little to no additional services compared to the free version. Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch. Upgrading to a larger account was very costly. Most of their IP ranges are in shady blacklists or in paid whitelisting services. It seems like you are growing your list for them not for your business!
Response from GetResponse
Hi Bledar,
We're truly sorry to hear about your disappointing experience with GetResponse. Your feedback is invaluable to us, and we're committed to addressing your concerns. We apologize for any confusion regarding our features and payment processes. We strive to provide transparent pricing and clear trial options.
Your satisfaction is our top priority, and we would appreciate the opportunity to make things right. Please contact us directly at [email protected], and we'll do our utmost to resolve any issues you're facing. Thank you for bringing this to our attention.
Best,
Mariana
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Not bad but expensive
Reviewed on 15/04/2024
Pros
Free Plan: GetResponse offers a free plan that accommodates up to 500 contacts.
Unlimited Email Sends: With all paid plans, you get unlimited monthly email sends.
User-Friendly Visual Email Editor: The platform provides a user-friendly visual email editor, making it easy to create engaging email campaigns.
Cons
Pricing Tiers: GetResponse’s pricing tiers are relatively higher compared to other email marketing platforms.
Learning Curve: Although the visual email editor is user-friendly, some beginners may still experience a learning curve when navigating the platform.
Response from GetResponse
Thank you for taking the time to share your feedback about GetResponse. We appreciate your insights and are glad to hear that you find several aspects of our platform valuable.
Your feedback is invaluable to us as we strive to improve and provide the best possible service. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Thanks for choosing GetResponse!

- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
GetResponse evaluative Review
Reviewed on 17/07/2023
Well worth the cost if you are trying to build your online business.
Well worth the cost if you are trying to build your online business.
Pros
This email distribution and automation is a must have in the marketing field today. GetResponse is a little more expensive than most autoresponders but is not outrageously priced and well worth the expense to continue to get the leads.
Cons
If things aren't set up with other programs just right you will be entering the emails manually until you get them set up. That takes a lot of time.
Response from GetResponse
Thank you for sharing your valuable feedback about GetResponse. We're delighted that you find GetResponse well worth the expense, especially when it comes to building your online business. We're committed to helping you succeed and providing you with the tools you need for your marketing efforts.
If you have any further insights or need assistance, please don't hesitate to reach out to our support team. We're here to support your online business journey.
Best regards,
Abbie

- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Elite and a Must Use
Reviewed on 12/07/2023
Overall I have to say it is must have software. I do not think any other sites make it as easy or...
Overall I have to say it is must have software. I do not think any other sites make it as easy or are as feature ready as getresponse
Pros
The best feature of getresponse in my opinion is the landing page builder. Other maiinstream CMS sites need to learn how to setup theirs to be so quick and easy to use.
Cons
The least liked feature is probably the inability to just clear the information from a example. For example the email or landing pages if I could just clear the examples of info to begin with as an option.
Response from GetResponse
Hi Justin,
Thank you for taking the time to share your thoughts on GetResponse. We are thrilled to hear that you find our landing page builder to be the best feature in your opinion. Our team has put in a lot of effort to create a quick and user-friendly experience for our users, and your positive feedback reaffirms that we are on the right track.
We hear your point regarding the inability to clear the example information from emails or landing pages, we will definitely take it into account as we continuously work to improve our platform. Rest assured, we are always striving to enhance the user experience and make our software even more intuitive.
Best,
Abbie
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great email marketing and tracking platform
Reviewed on 28/03/2024
Pros
I use this platform daily it’s so convenient and great for email marketing and tracking. Will always use this. Also pretty affordable.
Cons
There is nothing that I dislike about this.
Response from GetResponse
Hi Taylor,
Big thanks for your positive review! We’re honored to have you as a customer. 😊
Best.
Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Email Marketing Software and Nice template
Reviewed on 18/05/2023
So basically i have an excellent experience with this website and I'll surely recommend
So basically i have an excellent experience with this website and I'll surely recommend
Pros
I've been using Get Response for Months now, primarily for Designing Landing page and(email) campaigns. I thought it was very affordable and useful solution, especially if you couldn't code then their awesome template makes it very easy to use, the designing were basically drag and drop although the ready-made templates outdated but Still okay for me
Cons
I wish they had a smaller basic plan for starters. For people just starting out, this would be very helpful, not everyone can afford that amount, some users are students, And also sometimes it logs me out and I'll have to login again
Response from GetResponse
Hi Aborisade,
We're so glad to hear you've had an excellent experience using our tool! Our team takes pride in delivering excellent service, and your review serves as a great motivation for us. Thank you for choosing us!
-Abbie
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Elevating Marketing Efforts with Seamless Automation and Analytics
Reviewed on 2/01/2024
Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly...
Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development.
Pros
One particularly useful feature is the automation workflow builder, which makes it simple to construct intricate, customised customer journeys.The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages.
Cons
They should consider looking into a more scalable pricing structure for expanding companies.
- Industry: Music
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy with GetResponse
Reviewed on 24/01/2024
We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters:...
We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters: company updates and news as well as dedicated merchandise e-mails. In my opinion it’s the go-to tool if you’re an artist or musician looking grow your fanbase. The interface is easily navigable, and you don’t need to be an expert to use it. It’s simple and to the point.
We have also used GetResponse to create cart abandonment e-mails. This is something that has been highly effective and has boosted our sales. It is highly recommended.
A standout feature is the integration of GetResponse with WordPress. This has helped our business to collect hundreds of email addresses each week; these are either people who sign up for our newsletter on our website or those who opt in for merchandise updates while browsing our online store..
GetResponse integrates with other tools that we use (such as gleam.io), which helps us get thousands of email subscribers when we launch competitions and giveaways.
This e-mail marketing suite is highly recommended. Without a doubt, it’ll help your business grow.
Pros
Affordable
Easy to navigate and understand
Great customer service/assistance
Cons
We're happy to say that there are no cons to report so far.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My GetResponse Review
Reviewed on 17/06/2024
Pros
Its features are super advanced and not complicated.
Cons
It's a little expensive especially for newbies
Response from GetResponse
Hi Chinedu, many thanks for your review! - Mariana
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Get Response Review
Reviewed on 13/05/2024
Pros
I like how there's so many valuable free resources to help me. I even created content from the site to use as well.
Cons
Nothing honestly. I like everything so far.
Response from GetResponse
Hi Leslie,
Thank you so much for your review! It makes us super happy to hear that our resources are helpful to you and that you’re enjoying our platform. 🤗
Best,
Mariana

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best
Reviewed on 1/12/2023
Pros
Easy to use, we had good results from using GetResponse
Cons
Limited features regarding the free plan
Response from GetResponse
Hi, Tameem! Thanks so much for sharing your experience with us. We are beyond happy you are getting good results from using GetResponse! - Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Email Marketing for Affiliate Marketing
Reviewed on 2/06/2023
Getresponse is the best email automation platform which is user friendly and easy to implement. The...
Getresponse is the best email automation platform which is user friendly and easy to implement. The landing page and email automation are very good and help me a lot for my business. I'm highly recommended this software.
Pros
The price is reasonable and user friendly. There have lots of features that allowed me to meet all my needs. A perfect solution to grow my business online.
Cons
I don't have lots of issues with this software except for the loading time to open the feature is too slow.
Response from GetResponse
Hi,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna

- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
One of the top email marketing programmes available
Reviewed on 8/08/2023
Pros
The easiest to use for a novice was Get Response. I have tested a huge variety of other goods. GetResponse caters to both fresh email marketers and those with extensive education.
Cons
GetResponse can be expensive, especially for startups or small enterprises with tight resources. The pricing may still be out of reach for certain users, especially those who are just starting out or have smaller subscriber lists, despite the fact that the platform offers a variety of programmes customised to varied demands.
Response from GetResponse
Hi Peter,
I appreciate your insightful review of GetResponse. It's fantastic to hear that the platform is user-friendly for novices and supports a wide range of email marketers. Your concern about the pricing being a potential challenge for startups and small enterprises is duly noted. We appreciate the feedback and will pass it along to our team.
Thanks for choosing GetResponse,
Abbie
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Email Marketing Features
Reviewed on 19/06/2023
Pros
GetResponse provides a comprehensive set of email marketing tools, including customizable email templates, drag-and-drop email editor, automated email sequences, A/B testing, and advanced segmentation.
Cons
While GetResponse offers a user-friendly interface, some advanced features and functionalities may require a learning curve, especially for users who are new to email marketing or automation platforms.
Response from GetResponse
Hi,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive Email Marketing Tool with Great Features
Reviewed on 23/03/2023
GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features,...
GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features, and excellent support. Its integration with other tools and services, and flexible pricing model make it a top choice for businesses looking to grow and engage with their customers effectively.
Pros
GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page creator, and integration with various third-party tools. It also offers a user-friendly interface, excellent customer support, and competitive pricing.
Cons
One minor issue we have encountered is that the email templates provided by GetResponse could be more customizable. We would like to see more options to customize the templates to better fit our brand and style.
Switched From
Campaign Monitor by MarigoldResponse from GetResponse
Hi Imran,
Thank you for your feedback. We've heard your point on making our email templates more customizable, and will be taking this information to our team.
Thank you!
-Abbie

- Industry: Program Development
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Marketing Tool
Reviewed on 30/03/2023
Overall, GetResponse is an invaluable resource that can help any business or individual achieve...
Overall, GetResponse is an invaluable resource that can help any business or individual achieve success with their email marketing campaigns.
Pros
GetResponse is a great tool for any business or individual looking to manage their email marketing campaigns. The simplicity of their user-friendly interface makes it easy to use for anyone regardless of their technical skills. Additionally, GetResponse offers a wide array of features that make it easy to customize campaigns and track results. The automation tools are especially helpful in streamlining processes and allowing users to create campaigns in advance. I also like that GetResponse offers a wealth of support options, including a comprehensive knowledge base and customer service staff. This makes it easy to get help quickly with any questions that may arise.
Cons
Some of the things I dislike about GetResponse include the lack of support for third-party integrations, the limited automation options, and the limited reporting capabilities.
Response from GetResponse
Hi Sunitha,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
the email marketing platform
Reviewed on 21/09/2023
the email marketing platform that empowers marketers,
the email marketing platform that empowers marketers,
Pros
the email marketing platform that empowers marketers,
Cons
I have nothing to Say about that.So nice platform
Response from GetResponse
Hi Copernic! We are so glad to hear that the platform has made things easier for you.
Justyna
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good software
Reviewed on 21/09/2023
Pros
I like getreponse because of its interesting features, such as the drag-and-drop function, which helps me a lot.
Cons
The price of this software is a bit high and the user interface has too many features
Response from GetResponse
"Hi Liliane! We are so glad to hear that the platform has made things easier for you. It is also great to hear that you've enjoyed the drag-and-drop as our team has worked hard to make it simple and easy to learn.
Justyna
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Email Marketing Tool for Internet Marketers
Reviewed on 20/03/2023
Impressive Email Marketing Tool.
Impressive Email Marketing Tool.
Pros
With a great UI, GetResponse is easy to set up and has an intuitive workflow, and this tool works pretty well. If you're looking for a lead capture tool and you're just getting started in the email marketing game, GetResponse is worth the shot. The free-forever plan is very lucrative, and it offers to host one website, which also comes with a 500 free contacts limit. I highly appreciate their effort and recommend using it.
Cons
It works fine for me, so I have nothing to complain about.
Response from GetResponse
Hi Shaikat,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
GetResponse from a Person who is not techie
Reviewed on 31/01/2023
The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform...
The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size.
Pros
Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support
Cons
Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support
Response from GetResponse
Hi Debbie,
Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far!
Thanks again,
Abbie