QuickBooks Online Reviews

How Quickbooks has a lined Bank Account.

Everything Else. Quickbooks is the "Jack of all Trades, Master of None"

Cloud based that I could access from anywhere

Just about everything else. It's menus are poorly designed, and even accounting professionals have difficulty figuring out how to enter various transactions. Something as simple as "Make deposit" or "Enter credit card transaction" requires digging. The reports are terrible. The initial Chart of Accounts that new clients are set up with is horrendous. Most small businesses don't need half the accounts they start you out with, and there is no way to Delete after they are set up. When you click on the dropdown menu to find the right account when entering a transaction, there is no rhyme nor reason to the order they show up in, unlike Desktop where the Assets were on top, then Liabilities, Equity, Income & Expense all sorted alphabetically. The column widths are not set correctly by default - some are way wider than they need to be, others like the Memo column are chopped off so you can't see half of what was entered there. You can then mess around with it to try and resize everything, but when you print it doesn't looks like the screen and is still not legible. Most CPA"s I know have just given up and instead export the report to Excel and them modify it there (big time waster). In addition, Intuit has ads embedded everywhere in their software to try and promote all their other products and services. They also try to lure clients over from Desktop with cheap initial pricing. We've all seen what they did with the Desktop pricing, which has gone up over 800% in 4 years. Never have I seen a company that had accumulated 25+ years of Goodwill with happy customers destroy their relationship with them in such a short period of time.

This is somewhat of a easy software to use once you get used to where everything is located

The fact that not everything is in one location to complete the tasks

As for my personal experience with quickbooks online, I have rated this software highly. As there are several diverse atributes to my liking, one that stands out the most for me is the integration feature. As a business owner this feature has been optimal for my use in the office and for my personal financing. I have integrated my CRM software with my quickbooks online account, which eliviates so much time and grants the ease of knowing record is being kept of my customer relations as needed. I have integrated that of each of my banking accounts, both business and personal, and have not a single complaint thus far. This is of years worth of continued use with the software. I am a paid subscriber with quickbooks online. I am billed monthly for the subscription. Ive used quickbooks online for approximately 4 years, and will continue on as a very pleased customer.

As for what i care for the least about quickbooks online is something very managable, for it came with feasible solution. When i first began with the software it did take some getting used to. I am technologically advanced in both system softwares and application softwares. So, in knowing that, and going in equipt with the basic foundation or fundamentals in operation i feel the software might could use a bit more user friendly features or functions that target the ones going into a software that doesnt have these to their advantage, for say.

Quickbooks is the leading standard in accounting software, and for good reason. Quickbooks has allowed our company to manage our accounting in house and produce financial reports, readily available for our project and quarterly meetings. Having our team be able to track their hours on their devices makes it easier to log hours and have them approved on time for payroll. The visual expense charts allow us to view at a glance our finances without having to delve into a slue of information to extrapolate key information.

While having a myriad of options available on QuickBooks Online, it does lack some of the features available in the desktop version. There are limited customization option which has mostly been ok for us as we have integrated the system gradually. The only downside for us has been the initial requirement to input information manually.

I liked that it integrates with Clio as well as the other intuit product line; the interface is fairly navigable, but i am unsure the pros outweigh certain drawbacks

QB was fine, a bit hard to understand for a non-accountant; but I guess that could be because i never made use of their expert help and insisted on onboarding myself totally manually as a new businessperson

Intuitive interface: The software is designed to be user-friendly, even for those without extensive accounting knowledge. Quick setup: It's relatively easy to set up and start using, saving time and effort.

Unable to sync with my bank and shopify account unsync every few month and I have to resync it again

The only positive it is not ties to one computer and can be accessed anywhere

The system takes too many steps to do a task, it does not receive payments effectively from clients. The customer service is absolutely useless and does not care about anything.

With QBO you have the ability to have all of our data saved without the worry of losing everything from a crashed computer. Also, it's so much easier to log in and get all your Realtime reporting. Features are easier than the desktop version.

Right now, I don't feel there is anything that needs improvement - possibly the ability for more different types of reports but even then, it could be there and I just have not found it yet.

QuickBooks Online notably provides key accessibility benefits. The platform itself is easy to navigate around, and often quick at responding. QB seems to be continuing creating updates + new features.

QuickBooks Online has become increasingly difficult to use. Their ongoing development + updates is a good thing, however, oftentimes it creates a very buggy user experience. For example, some features will work one day, not work the next, then return a week later.

Really dislike that we no longer can open invoices by clicking on the line item, but have to navigate over to the View/Edit button over to the right.

Always hoping for the release of granular permissions / access controls, but not sure it is coming.

The ease of access, desktop to mobile. The loan options they have were pretty cool, and were better deals than other banks.

Where do I start? Everything is extremely limiting and cookie cutter. It’s very expensive for not having any sort of customization of invoices or estimates. The fact you can hardly get ahold of a live person that isn’t just a call center tech is aggravating. QuickBooks needs to understand that a business presentation to a client can make or break jobs, yet it gives very limiting options to how you can present.

The thing I liked most about QuickBooks Online was the ability to quick report an item and see past purchase orders, sales orders, bills and invoices.

The thing I liked least about Quickbooks Online was the inability to search items through quotes. It makes it difficult to view how many times an item has been quoted.