Intercept X Endpoint Reviews

Simply peace of mind! In 6 years, we have had no problem with security issues, ramson attacks, etc.

Improve in reporting and details in threats information/Alerts

Configuring options and scan profiles from the cloud hosted web portal is convenient and easy to keep every machine compliant. Cloud hosted means we don't have to run any infrastructure, just install it on all our endpoints.

Some complaints that it slows computers way down, opened a support ticket, they were useless, asks the same questions over and over, didn't answer back to my replies for days, convinced me not to renew our licenses.

Many features caught my attention, including the inability to bypass or disable Endpoint protection even with Administrator permission.
Sending warnings to the email with a report stating the threat and the path of the threat to the server In addition to the ability to manage it through the cloud easily, which provides the management of server protection quickly and from anywhere.

A little delay in the issuance of reports and sending them to the e-mail, which can cause a delayed response to cyber incidents. It also lacks some features such as stopping the network of the infected server with Malware and focusing on isolating it more than dealing with the matter It also lacks to close suspicious sites that are not closed in the firewall or even alert the user.

Sophos Endpoint has been a great addition to our organization. It makes AV management far simpler than we could have imagined. With a centralized interface, we can manage PC's and deal with any issues with little knowledge to the end user. It integrates wonderfully with our AD and our Sophos XG Firewalls. The protection it provides is fantastic.

Occasionally we do encounter some issues with updates not always reenabling the endpoint. but it's rare and fixed easily. I do wish there was an easy way to push out the installer. Support from Sophos is slow, can be on hold for hours.

DLP(Data Lost Prevention) features are useful and easy to implement on workstations
Useful Web application filter to implement specific rules to users and/or equipments
Lighweight client

It has by default some web site urls locked, that aren´t considered as risk sites, so you have to disable this rules to allow the access.

Protects computers, never had an issue so must be doing it's job

Haven't noticed any problems as a user of the system

The product is very feature rich and allows us to, in quite a bit of granularity stop, block and allow devices to do things - the product is very intuitive and when testing against other products found threats quicker

As with everything there is functionality that is "gated" behind extra licensing requirements

The antivirus software is extremely effective.

The dashboard is a bit dated compared to other products that I have used.

With cyber threats growing every day we are really grateful for Sophos. As the lone ranger for IT I've been able to use Sophos to make sure that our computers meet our requirements. We've stopped many viruses in their tracks across all our company-owned computers.

The customer service leaves much more to be desired. The sales process for Sophos is also a bit slow and outdated for a software subscription company.

Everything you need in an endpoint protect product is here. Cloud console, great ransomeware protection, integration with other Sophos products. API enabled for other integration.

There are really no cons when compare to competitors, or course each product will have some feature better than each other but when taking a comprehensive look at endpoint protection Sophos is a well ended product with a competitive price.

Antivirus, Periferal control, Web control, Data loss prevention, and ransomware protection in one single Product, great integration with sophos firewall if you have one. Great Server Lockdown feature for Windows and Linux Servers, even if they are On Premises or Cloud based on AWS or Azure.

Sometimes automated installations end up inn a partial install resulting in having to renistall the client. if you have tamper protection enabled for you clients this will result in manual labor for your team

Sophos Endpoint Protection is managed via Sophos Central, the cloud management portal for nearly all Sophos Products. It allows rapid deployment of Sophos Endpoint Software to MacOS and Windows, and reports and allows policies and users to be centrally managed. It's very good at catching nearly all issues.

Occasionally its not so good and some issues still require physical access to the device to remove the issue.

Endpoint security and control are very robust for any local or remote user

no cons at all after more than 10 years working with the product

Sophos allows me as an IT Administrator to get good reports and monitor my network efficiently. I am able to customize certain program restrictions, etc. right from the management console and have the updated paramaters applied to every computer, including laptops not currently on the network.

The software is more expensive compared to other options, but I do enjoy that I can pay monthly rather than prepaying for 1+ years of use.

It's great for users or companies that need extreme protection. It's strong and hard to disable.

Extremely hard to disable while trying to perform 3rd party support on software. Personal experience, there is no way to disable a tamper protection password without having to get into Safe mode and uninstalling.

Very powerful software and very light weight when it comes to install. Its very easy to setup and implement on multiple machines for remote monitoring.

There isn't a way to customize the search feature if i only want scan part of my drive.

This caused little to no interference or slowdowns to the system. No macbook protected by it ever developed an infection.

It was not usually the scanner that hogged resourced, but its updater. The SophosUpdater consumed the majority of energy, disc read/writes, and bandwidth for every machine. The only incident I had with it slowing a computer down was when we had to backup and move off of a device. Then it insisted on pre-scanning everything that was "tar-balled" dragging a 45 minute operation out to 4 hours and refused to halt or quit that scan.

It's saved me several times from malware.

Sometimes it can successfully quarantine malware, but can't delete it, so you have to find a manual solution.

It's great for me as a user. Easy install with a installation package and easy to maintain. I basically don't have to do anything and any update is automatic. I can run the scan manually but it's also done automatically. The ease is perfect and I don't have to use any time within the application. I can ask IT to run the automatic scan at a different time and create a policy for you as the scan do take a lot of cpu.

The scan is pretty heavy on the machine but you can get around it with policies. I have asked IT to run the scan during lunch. It's working like a charm besides the heavy CPU usage.