BrowserStack Reviews
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418 Reviews
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerfull testing tool for all test management needs
Reviewed on 5/06/2024
Pros
Wide Range of Devices available for every category like Android, IOS & Windows Platform
Has a number of integrations
run several parallel test cases at one time
Cons
Can have more training videos
would be great if someone from browserstack can help in the implementation
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust cross-browser testing software
Reviewed on 28/08/2024
My experience with BrowserStack has been quite positive overall. It stands out for its robust...
My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.
Pros
BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project
Cons
One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application
- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shay Review
Reviewed on 14/08/2024
nice, i like the ui exceprt the video issues
nice, i like the ui exceprt the video issues
Pros
UI is very initiative, and ux us very sumple
Cons
performance especcialy on videos and controls buttons
Alternatives Considered
ApplitoolsReasons for Switching to BrowserStack
loyalty and old habits, ease of use and my whole suit is based on- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great service, does what it promises
Reviewed on 18/09/2024
Overall positive, will continue to use in the future as needed.
Overall positive, will continue to use in the future as needed.
Pros
Accessibility, features, support. Great service, does what we needed. After exploring other options for live testing apps on varied devices, BrowserStack was the clear winner.
Cons
Pricing a little high for this service, but we only used limited features. Would be nice to have pay-as-you go for app testing services rather than monthly subscription.
Alternatives Considered
LambdaTestReasons for Switching to BrowserStack
Trust (number of users), pricing, ease of use, availability of different devices- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Browser Stack - The all-in-one testing solution
Reviewed on 14/08/2024
It is good so far.
Will be exploring Live, Automate, Test Management and other side of it.
It is good so far.
Will be exploring Live, Automate, Test Management and other side of it.
Pros
App Live and App Automate.
Will be exploring Live and Automate for WEB.
Cons
No such con to mention as such.
I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.
Alternatives Considered
LambdaTestReasons for Choosing BrowserStack
Slow Performance of SauceLabs. There were glitches and the Support was not good as wellSwitched From
Sauce LabsReasons for Switching to BrowserStack
Due to Support and so far experience. Although the cost is on higher side if we compare, but we gave preference to Brand- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best UI testing tool
Reviewed on 20/08/2024
My overall experience is good, and I recommend industry to use this product.
My overall experience is good, and I recommend industry to use this product.
Pros
It is a perfect application for web application testing. It has so many options. It is a one place solution.
Cons
Mobile application testing is little challenging as sometimes it is working perfectly on BrowserStack but not on real device. Also 2nd con what I observed is the pricing which is bit higher side.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Its Best Tool For UI/UX testing, Compatibility and Accessibility Testing
Reviewed on 18/06/2024
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester...
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester and UI/UX tester.
Pros
Its very User Friendly. We can use all Current Windows and Mac OS with so many combination of resolution. And mostly all majorly used iOS and Android devices also available. Bug Raising we can take Screenshot and inbuild we can raise issues.
Cons
Some of the Features are not available in Browser Stack like Drag and Drop Functionality for Devices, Some of the Pointer functionality will not work in Browserstack.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Former Client
Reviewed on 27/08/2024
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Pros
It is a very mature system with a lot of powerful features.
Cons
Due to the age of the architecture, there are performance issues. And the approach requiring multiple IP addresses which needed to be white listed, and constantly changed were a major nuisance.
Alternatives Considered
Sauce LabsReasons for Switching to BrowserStack
technical issues. Also we left for LambdaTest for cost, efficiency and performance issues- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Job Well Done
Reviewed on 13/08/2024
It is good journey so far , looking forward for continual support and exciting features in...
It is good journey so far , looking forward for continual support and exciting features in Mobile/API/Web space. Keep Shining !
Pros
BrowserStack has strong after sales support and continuously evolving as per trends and bringing the features needed for QA community.
Cons
They can improve on boot time for Real Mobile devices for enhanced customer experience and Network Logs analyser could be better as compared to other product offerings.
Reasons for Switching to BrowserStack
Sales Support and Competetive Product features- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Test automation is of ease with BrowserStack
Reviewed on 5/06/2024
I was able to quickly create and run automated tests.
I was able to quickly create and run automated tests.
Pros
Simple automated test creation
No test infrastructure maintenance
Automatically record test execution
Self-healing tests
Cons
UI can be slightly improved, can improve training.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive testing solution for diverse requirements
Reviewed on 14/08/2024
My entire organization and I have found this software to be quite beneficial.
My entire organization and I have found this software to be quite beneficial.
Pros
I have been utilizing Browserstack for the past four years and have been consistently impressed with the comprehensive suite of modules it offers. The Live module, in particular, has proven to be an invaluable asset, enabling me to effectively address my clients' needs. Furthermore, the robust security measures implemented by Browserstack instill confidence in my clients, ensuring the utmost privacy and protection of sensitive data.
Cons
I have not yet identified any vulnerabilities yet.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive and Efficient Cross-Platform Testing Solution
Reviewed on 6/09/2024
My overall experience with BrowserStack has been great. It makes testing across different browsers...
My overall experience with BrowserStack has been great. It makes testing across different browsers and devices easier, way better than spending time and resources on emulators. It runs fast, and the debugging tools are really helpful. I can say it's a reliable tool to make sure your app or website will work smoothly wherever you use it.
Pros
The possibility to automatize tests in mobile apps both in Android and iOS.
Cons
At the beginning, the variety of the menu confused me. So it delayed the process from the start.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Matthew Ward BS Review
Reviewed on 14/08/2024
I am pleased with browserstack but think there are some improvements that can be made. When I reach...
I am pleased with browserstack but think there are some improvements that can be made. When I reach out to my account manager about issues it takes a while for them to get back or they don't understand my issue. As well as not being happy about purchasing a tier for a product and then having those features taken away from me.
Pros
Accessibility to quickly jumpstart building a regression test suite from the ground up using low code automation.
The ease in which I can build and edit a test.
Test management is one of my favorite features, being able to store and look back on every manual test I have run is important in my industry as it is highly regulated.
Cons
I purchased the essentials tier for low code automation. The features available in that tier were then moved to the Pro tier once the product went live. I don't feel like that is the right thing to do to your loyal customers
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
"On the go solution for Mobile or Web testing"
Reviewed on 10/06/2024
Wide range of device coverage
Wide range of versions mobile and browser coverage.
Easy debugging...
Wide range of device coverage
Wide range of versions mobile and browser coverage.
Easy debugging and error logs
Parallel execution with ease in automation.
Real time scenario mocking.
Pros
Wide range of mobile devices and browsers will help to cover manual and automation testing easily.
Latest devices with OS updates are launching immediately helping teams to check apps up to date.
Developer options and logs helping dev team to check the issues with ease.
Network stimulation,Locale testing etc features helps team to mimic real user scenarios easily.
The apps for testing can Integrate easily by uploading or integration with appecenter or other platforms.
Cons
A proper stable network connection is must .Otherwise will feel laggy and will not get a smoother experience.
There are restrictions is accessing the settings menu for phones.So making changes from settings level and testing will be difficult.
Each time all the sessions will get reset.So will not get a continuous testing experience it may take more time to start from the scratch some times.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Browserstack makes tester life easy
Reviewed on 19/08/2024
Amazing experience with browserstack, their features, customer support, automation capabilities and...
Amazing experience with browserstack, their features, customer support, automation capabilities and CI/CD integration
Pros
Browserstack make life of QA easier, compatibility testing was never easy but with browserstack we can get results in few minutes after deployment which results in faster deployment cycles. Another thing about browserstack is there customer support they schedule a call every two weeks with our team to know the challenges which we are facing.
Cons
Nothing as per se, they could improve automation capabilities
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Browserstack gives wings to the testers
Reviewed on 5/08/2024
I can only say about the browserstack pros rather than one con which is price related.
Pros:
1-...
I can only say about the browserstack pros rather than one con which is price related.
Pros:
1- multiple cloud hosted devices to target multiple devices for wide range of testing.
2- parallel testing with selenium grid.
3- Jenkin setup is on tip with few clicks.
4- Test management tools like qtest, jira supported.
Pros
Browserstack help in parallel execution and targeting wide varierty of devices for quality testing of mobile and web applications. It supports almost all available frameworks where the jenkin jobs linking becomes easier.
Cons
It's quite expensive but worth of using it. Documentations has to be more crisp.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy Access to multiple devices
Reviewed on 9/09/2024
Pros
I found BrowserStack incredibly beneficial due to its easy access to a wide range of devices for both Android and iOS platforms. As a developer, having seamless access to multiple devices directly from my browser significantly streamlines my testing process. This accessibility ensures that I can efficiently test and debug applications across various devices without the need for physical hardware, saving both time and resources. BrowserStack's intuitive interface and extensive device coverage make it an indispensable tool in my development toolkit.
Cons
One of the drawbacks I experienced with BrowserStack is the need to repeatedly log in to the app stores, particularly when a session expires. This can be somewhat inconvenient, especially during longer testing sessions where frequent logins interrupt the workflow. It would be more efficient if there was an option to maintain these credentials securely over multiple sessions or at least extend the session duration to reduce the number of logins required. Despite this, the overall benefits of the platform still outweigh this minor inconvenience.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
compatibility test coverage made easier.
Reviewed on 6/09/2024
Overall, BrowserStack provides a reliable and comprehensive platform for cross-browser testing,...
Overall, BrowserStack provides a reliable and comprehensive platform for cross-browser testing, making it easy to ensure compatibility across a wide range of devices. However, occasional slowness and missing of new devices needs to be improved.
Pros
With BrowserStack, compatibility test coverage is made easier, allowing us to effortlessly test across multiple browsers, devices, and operating systems. Streamline the testing process and ensure seamless user experiences with real-time results.
Cons
some times the latest devices are not available or there is a delay in adding. it would be nice to keep the prices affordable for Freelancers.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BrowserStack - We can trust for Cross browser testing and it is Reliable testing platform
Reviewed on 24/09/2024
Overall Experience is Excellent! We no need to worry about the real device which we don't have. I...
Overall Experience is Excellent! We no need to worry about the real device which we don't have. I am so confident that we can rely on Browserstack!and there is no doubt on this.
Pros
1. We can able to enable the Developer tools to observe the failures in network calls.
For example: I am launching the web URL in Safari/Chrome Browser and for some reason, if it is getting failed means there I can able to enable the Developer tools and able to verify the failure calls.
2. We can able to do local testing by installing BrowserStackLocal.msi. There we can test our web applications in local also. I personally love this feature.
3. We can also do Accessibility testing. I have did this and it is working as expected.
4. We can able to do Selenium automation for browser validations. It gives confident to both QA and Dev about the application stability and also we can ensure that all functionalities are working fine as we do testing in REAL devices.
Cons
1. Sometimes we can slowness and rendering while we do testing.
2. I found some some difficulties in setting up the local setup while testing.
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Only Tool I need!
Reviewed on 23/07/2024
My experience with BrowserStack has been excellent. It has streamlined my bug tracing and ensured...
My experience with BrowserStack has been excellent. It has streamlined my bug tracing and ensured my applications work across various browsers and devices and the seamless integration with tools like Selenium has boosted my efficiency. While the pricing is high and the interface can be a bit cluttered, its robust testing capabilities make it indispensable.
Pros
BrowserStack integrates seamlessly with my development workflow, and its robust automation support with frameworks like Selenium makes catching issues faster and more efficient. BrowserStack has become indispensable for ensuring my projects are bug-free 🥳
Cons
While BrowserStack is an invaluable tool, its pricing can be a bit steep for individual developers or small teams. Additionally, the interface, though powerful, can sometimes feel a bit cluttered and overwhelming, especially for new users.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST TOOL FOR CROSS BROWSER TESTING
Reviewed on 21/08/2024
I have been using BrowserStack for 4 years and it always helps me in productive work.
I have been using BrowserStack for 4 years and it always helps me in productive work.
Pros
It provides very accurate results as compared to real devices and is usable.
Cons
No cons felt till the date and highly recommended to everyone.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive Cross-Platform Testing with Minor Performance Hiccups
Reviewed on 21/08/2024
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensi...
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.
Pros
The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.
Cons
some feature like debugging not works on all platforms
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very ease n can be used for multiple purposes
Reviewed on 13/06/2024
Im very happy as it has all in one platform and saves time too.
Im very happy as it has all in one platform and saves time too.
Pros
What I like the most is it gives us real-time and multiple device options also live testing on an ios emulator, and can easily check by changing the location and rotating the devices, Accessibility testing, Also automation testing so helpful
Cons
Location is very less also on Mac OS animation doesn't work properly n very slow.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It is becoming better with time.
Reviewed on 10/09/2024
I think that Test Management is a good tool that could use some improvement to become faster to use...
I think that Test Management is a good tool that could use some improvement to become faster to use on a daily routine of test cases creation.
Pros
The Test Runs are well done, organized and contains a lot of good data available to track the progress of the run.
Cons
There are some things that could be improved on Test Management, like a button for copying a test case to the same folder and the possibility to drag and drop folders to reorganize the structure. There is also a few bugs, like when you click on edit folder name and select the current name using the cursor and the pop up window closes.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review for Browserstack
Reviewed on 26/09/2024
My overall experience has been amazing, at least for a QA engineer, to have a device farm and be...
My overall experience has been amazing, at least for a QA engineer, to have a device farm and be capable of testing in a variety of devices to assure indeed the quality is awesome.
Pros
What I like is to be able to realize my QA testing in mutiple devices and different versions etc without having a hard time to get physical devices to do it, so Browserstack helps me a lot!
Cons
Input lag sometimes but this is common when it comes to streaming.