LearnWorlds Reviews

LearnWorlds

4.6 (96)
The best lightweight LMS that’s fast, flexible & easy to use

Overall rating

4.6 /5
(96)
Value for Money
4.3/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.6/5

94%
recommended this app
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96 Reviews

Verified Reviewer
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Stable platform to build on

Reviewed on 3/03/2021

Pros

The site is stable and is consistently accessible

Cons

Learning curve to implement - customer service response can be slow

Response from LearnWorlds

Thank you so much for taking the time to leave a review! our feedback is valued greatly and it helps us maintain excellent standard of service to our customers.

Jon
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One stop shop for a decentralized network of non-profits

Reviewed on 9/03/2021

Our goal is to provide our over 1000 members from 342 connected non-profits from around NYS "the...

Our goal is to provide our over 1000 members from 342 connected non-profits from around NYS "the right resources, right when they need them". Learnworlds helps us categorize our resources into the 10 areas of organizational health that we have identified, making it simple for our members to find the resources they need.

We also use it as the landing page and gateway for digital cohort learning experiences. Gives us a one stop shop for meeting links, content, and engagement. Our facilitators don't have to resent the same zoom link for all of the 9 different sessions they'll be hosting. Helps reduce the administrative burden on them.

Pros

LearnWorlds is more than an online learning platform. It's flexibility and adaptability has provided us the ability to engage our 342 connected non-profits around New York State in a variety of ways. The best part is that there support team is quick to respond and help with the unique situations we're running into as we provide resources and connection to our over 1000 member organization. Couldn't be more happy with our experience.

Cons

I'm getting picky here but the updated design elements (which I was hoping would come out) ended up being great but I had to rebuild all my pages to fit the new templates. I use the platform as a digital resource library so I've got over 125 "courses" that I had to recreate. But it ended up being a net positive because the new template designs and user experience is way better.

Response from LearnWorlds

Jon, thank you for your 5-star review. It is absolutely fantastic hearing that our platform and the support team has made your LearnWorlds experience an outstanding one! Also, thank you for your feedback, which we have shared with the team. We are always here to support your vision.

Gabriel
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Profit Over People

Reviewed on 23/08/2023

In my 20+ years in the industry, I've never encountered customer service as disheartening as this...

In my 20+ years in the industry, I've never encountered customer service as disheartening as this platform's. Its focus on squeezing money from users overshadows any concern for their satisfaction. Their email response, a curt "this is our policy," exemplifies their attitude.Throughout my career, no company has so blatantly favored profit over patrons. The erosion of ethical business practices is deeply troubling. To those considering this platform, beware: their abysmal customer service is a reflection of their values. Newcomers deserve better.What's most disheartening is the abandonment of the basic principle that customers are a business's lifeblood. In my experience, genuine support and a customer-first approach should be paramount. Sadly, this platform has lost sight of that.My negative review is a plea for change. Their disregard for customers and obsession with profit cast a long shadow. As a professional, I urge you to seek companies that value customers over dollars. Businesses rooted in empathy and respect endure. Demand better—your experience matters.

Pros

While the feature set appears promising, the combination of inadequate customer service and a subpar UI/UX is a deal breaker in my opinion.

Cons

It's a company where profit takes precedence over customer service.

Demi
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly and lots of functions and features!

Reviewed on 3/03/2021

Pros

LearnWorlds is very user friendly and easy to learn. There are a lot of functions we can use and different ways we can customize our product to make it personable to our company brand. It's also great that they have interactive features that we can integrate into our e-learning courses. The software had the features and functions we were looking for in providing the e-learning course we wanted to provide to our clients. You can import your own videos, add subtitles, have interactive quizzes, and even provide automatic certification upon completion of the course! All the reports and analytics that are available to admins are also really helpful because it allows me to track user progress and lost certificates if needed.

Cons

There are some features that I would have hoped to be even more customizable, but whenever I ask the Support team for assistance, they always do their best to give me an alternative option or a workaround which is always nice. I think it would be nice to have some customizable pop-up alerts in case there are anything we need to notify our users when they first enter our site. Minor things such as being able to edit the footer on some pages or customizing the contact form to have more fields would be a great addition!

Response from LearnWorlds

Thank you so much for this amazing review Demi! We are incredibly grateful that you took the time out to leave us a 5-Star review. We always take into consideration our customers feedback and, wherever possible, implement it in our frequent updates. On the 23rd of March, we are launching the new Popup builder to engage your visitors with the most versatile popup builder on the market. Stay tuned!

see more here: https://whatsnew.learnworlds.com/en

Kelly
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Platform, very happy!

Reviewed on 3/03/2021

Overall, I love this company! We are very happy with the platform!

Overall, I love this company! We are very happy with the platform!

Pros

We did extensive research and trials on at least 10 different LMS programs prior to deciding on Learnworlds. We ultimately went with Learnworlds because of the simplicity of the program, without compromising the quality of courses that are delivered. We love the interactive feature on the videos, and the course pages are very professional and modern. They also host free workshops frequently to provide support to their users, which has been very helpful. Overall we are very happy!

Cons

This seems to be a quickly growing company, with new features and improvements every week, which is wonderful, but there is always a fine line between keeping it simple and not making it so complicated that it becomes overwhelming (the new site design editor is excellent, but definitely a learning curve compared to the original editor. On the old designer allowed almost anyone on our team to get on and create a course and course overview page within minutes, the new editor means more time and training on our part to get our instructors to use it). Luckily, they still allow use of the old editor, so all good. I hope they continue to prioritize simplicity as they continue to add more features.

Also, the grading of tests and recording of students answers -- we have to use our own forms in order to record each students answers when taking a test. Being an online course platform, tests and quizzes are critical.

Response from LearnWorlds

Thank you so much for this 5 star review Kelly! Thanks for the useful feedback which we have shared with our team. We are always taking into consideration our customers' feedback and, wherever possible, implement it in our frequent updates. Our Customer Success Team is here for you anytime.

Nic
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Coaching Platform

Reviewed on 5/10/2022

Absolutely wonderful all the way around.

Absolutely wonderful all the way around.

Pros

It has so many wonderful features. The platform did integrate well when we left the previous platform. We are able to customize so much more now with the site, and we are able to add a mobile app the works incredibly well for very little cost. The ability to livestream to our audience straight to their phones without using any social media is so useful! We are now able to offer something unique in our field that we are certain nobody else is doing at this time. They are also steadily working on improvements and new features to remain at the cutting edge of the elearning industry. Their staff is very helpful and knowledgeable about the functionality of the platform and our needs as the consumer. Not using their platform is like not investing in Apple before the iPod… you will regret it.

Cons

That they are not US based, so our conference calls happen at inconvenient times for them.

Dave
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product at a fair cost

Reviewed on 23/02/2022

Pros

Easy to use, amazing customer service. Intuitive layout

Cons

Would like more video editing features. Otherwise great

Alternatives Considered

Teachable, Mighty Networks and Thinkific

Reasons for Choosing LearnWorlds

Price too high, declining customer service

Switched From

Kajabi

Reasons for Switching to LearnWorlds

Price, ease, 30day trial
stephen
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent scalable LMS for Course creators and students

Reviewed on 19/04/2022

Pros

The thing I like most about Learnworlds is the ease of learning their platform, we were able to quickly and easily deploy sales pages, course pages, etc.

Cons

I think LW would benefit from offering more common templates for Sales/Landing Pages; when compared to Clickfunnels/Kartra/etc they lack the MOST commonly used templates that have been tested and proven to work. For example, the simple sales letter option page or simple VSL option page.

Teya
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professional Looking School with no efforts

Reviewed on 22/12/2018

I am in love with this platform and I would never change them for another.
I feel cared for by the...

I am in love with this platform and I would never change them for another.
I feel cared for by the amazing support team that know my name, my work, my problems and needs. They offered me the attention and personalized tips. All that gave a big boost to my online school.
If anything could be better than this wonderful software, it's their customer service. Their customer service is the best I ever had in my life.

Pros

Despite that I am an artist, but I don't have an eye for grapic web design. What I loved the most in LearWorlds is that they put a lot of efforts to create clean, modern and professional looking layouts. You just click and change the text. I was really easy to make my e-learning academy look expensive and polished.

There are many, many, many different layouts for videos, text blocks, pictures, customer reviews, payment options....basically anything you could need. And the best part is that they update and upgrade all this regularly!

Cons

I wish the the uploading system had the option to organize your files in folders. I use a lot of images in my academy and it can become hard to find what you're looking for after certaint number of uploads.
However, with the constant updates they are making I am sure this is just a matter of time to be added as functionality.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The winner

Reviewed on 29/05/2019

Pros

I had been trying LMS software for months and had actually settled down for another one until I tried LearnWorlds. What I liked about it is the fact that as soon as I started using it, it was easy to learn. They have excellent support and were one call away when I needed help. They have extensive and thorough training materials and moving from the previous LMS was a breeze. I think this is a keeper.

Cons

We have some blended learning that we were not able to bring to the platform. However, because we were focusing our business on a subscription model, we were not very worried about it.

Alternatives Considered

360Learning, CYPHER Learning, Adobe Captivate and TalentLMS
Carol
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Platform

Reviewed on 2/05/2022

While setting up was a little challenging, it seems easy for those registering to set up a profile...

While setting up was a little challenging, it seems easy for those registering to set up a profile and begin their courses.

Pros

I like the many options to customize and design our site that meets our style and needs.

Cons

As an administrator, I am notified immediately when someone registers for our courses and can follow their progress along the way.

Alternatives Considered

Teachable and Thinkific

Reasons for Switching to LearnWorlds

We felt LearnWorlds would enable us to expand in options as we grow.
Sherry
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love the Learnworlds platform

Reviewed on 11/03/2021

Great experience! LW has the best support and customer service I’ve ever experienced with any other...

Great experience! LW has the best support and customer service I’ve ever experienced with any other LMS.

Pros

Ease of use, ability to customize, and having full control to make changes.

Cons

It does not integrate with Constant Contacts. The blog looks nice, but I would prefer more than 2 different templates to use.

Alternatives Considered

Kajabi and Thinkific

Reasons for Switching to LearnWorlds

Learnworlds was the only one of my top three that supported SCORM files.
Vincent
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My experience

Reviewed on 27/04/2022

Always helpful, responsive and accessible.

Always helpful, responsive and accessible.

Pros

Cool, user-friendly software, which develops continuously.
A good mix between online marketing focus and organisational LMS.
A client service team and spirit which rocks.

Cons

We use SCORM files. The speed with which SCORM based e-learnrings are loaded and played is clearly way lower than on other LMS. This leads to waiting time for the users.

Antonio
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great all in one LMS!

Reviewed on 15/04/2019

My overall experience is very good. Unless you build your school from scratch and pay thousands of...

My overall experience is very good. Unless you build your school from scratch and pay thousands of dollars for it, you won't get absolutely everything you want. But I feel that anyone will get most things with Learnworlds and they will have success building their online school.

Pros

I enjoy all the integrations and the fact that they are always launching new features. Anyone with no code experience can come up with a beautiful school. Lots of articles explaining how to use and make the best of your school and you can always reach out for support and they are very responsive. Overall, a great value if you are looking to have your school up and running within days and want to have the ability to grow over time.

Cons

The more comprehensive plans are a little more expensive than what you can find out there but it's totally worth it if you are serious about building a great online school.

mark
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LearnWorlds is great to scale a learning/education business

Reviewed on 28/04/2022

This has given me confidence to create and launch an online school and scale in a way i never...

This has given me confidence to create and launch an online school and scale in a way i never thought possible.

Pros

The platform is incredibly easy to use. They have just about thought of every detail to make set-up, design and publish. The resource library is packed with quick guides, especially helpful as a new user. When i got stuck, a quick search of the topic gives immediate, easy to follow steps. For anyone feeling intimidated about creating an online school for first time - don't! There is a good range of options and features to make content engaging for the learner.

Cons

WE are just about to launch our online school, no negative comments so far in my experience.

Vanessa
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Very Poor Customer Service! Sad! Bad! Mad!

Reviewed on 29/03/2021

Even though the design is nice, and it only takes an experienced developer about an hour or two to...

Even though the design is nice, and it only takes an experienced developer about an hour or two to set up their customized school site, I would not recommend this product based on the experience I've had with customer service. Paying for customer service is part of what makes the price high, and when I reach out for support, I seem to get nothing but "there, there's" and smug retorts. DO YOUR JOBS, PLEASE!

Pros

As a web developer, I have found this CMS very simple to use. Much simpler than Wordpress, Wix, etc. Easy to customize, and gives you a nice professional look.

Cons

Certain customer service representatives were RUDE! We had a glitch in one of our courses for over a month. Had to refund and turn away customers for a month as we asked customer service for help over and over. I was very passively sympathized with but given NO ANSWERS and NO HELP. Finally, this morning, I fixed the bug, and told customer service they could close that ticket. They then had the GALL to argue with me that their never-present development team had "just" fixed it (wow, what a coincidence!) and behaved quite rudely toward me!

Melisa
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Platform for the Edupreneur

Reviewed on 3/03/2021

LearnWorlds has afforded me the opportunity to market my own courses at an affordable price, which...

LearnWorlds has afforded me the opportunity to market my own courses at an affordable price, which helps me to beat my competitors pricing.

Pros

LearnWorlds provides the best customer service in the industry.

Cons

The inability to group clients my clients.

Response from LearnWorlds

Melisa, thank you so much for your insightful review! Our support squad is always here for you to provide any assistance you may need along the way.

Rafael
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The perfect solution to sell online courses and build your own online academy!

Reviewed on 15/12/2018

Before I used wordpress with a series of plugins to deliver my courses online, which required a lot...

Before I used wordpress with a series of plugins to deliver my courses online, which required a lot of configuration time, bug fixes and customizations. After migrating to leranworlds I was able to focus more on what matters: the production of the contents!

Pros

I love the ease of creating the landing pages of the courses and adding and organizing the content. It is a complete platform, with a lot of flexibility to adapt to different online business models.

Cons

The only functionality that I did not find is the ability to make the release of classes dependent on making previous modules ...

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A good solid option for course creation

Reviewed on 13/12/2018

Customer support has been very friendly but some issues have yet to be resolved after several...

Customer support has been very friendly but some issues have yet to be resolved after several months. They are aware of the problem and said it was forwarded to the development team but no solution has come about.

Pros

It is pretty simple to create your courses with the drag and drop options.

Cons

There is no overview of student progress and activity. If you need to know when a course was completed you have to search through the activity log. So far the integration options are also very limited.

Jessica T
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Pro Learnworlds

Reviewed on 21/04/2022

Learnworlds customer service is amazing they get right back with you I enjoyed it thoroughly my...

Learnworlds customer service is amazing they get right back with you I enjoyed it thoroughly my cons are cons too because these are the things that I really wanted when I signed up for did not realize this was not yet an option.

However the overall experience was trying it first because I did not understand how to use the platform even with some of the videos I just thought a bit overwhelmed but it does become user-friendly once you study it

Pros

Easy to use once you take the time to learn it. .everything is in one place. It can be a website and storefront for your business.

Cons

Not enough option for lower. Price membership really would like to see Alcott upgrade for instance I can't afford the 200 plus membership but that. Should not stop me from using the roles option. I shouldn't have to upgrade to 200.00 a month just for one feature I really want. So making some feature add on instead full membership upgraded

Also I would like. To sale my courses to corporations by supplying newest specific packages for the employees unfortunately this is not yet an option so I have to do bulk coupons instead

Gabriel
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Euncet review

Reviewed on 4/05/2022

Pros

The items that are done, they work in a very good way. The support team is also good.

Cons

It's difficult to personalice some items

Logan
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Customer Support

Reviewed on 23/02/2022

Very positive - the software is easy to use and the support team do a great job

Very positive - the software is easy to use and the support team do a great job

Pros

The customer support team are outstanding. The software is easy to use and if you have a question; the team is there to provide help.

Cons

Nothing really, the software met all of our initial needs when we were getting set up and as the business grew the more advanced features we needs to expand were already there.

Sahar
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It’s a package

Reviewed on 18/08/2023

Great experience! Found a little pricey.

Great experience! Found a little pricey.

Pros

It’s a complete package, that offers course creation and academy website creation on one platform.

Cons

AI course generation feature could be more efficient

Alternatives Considered

Absorb LMS

Reasons for Switching to LearnWorlds

Much Less expensive than AbsorbLMS
Bruce
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Faultess customer support

Reviewed on 2/05/2022

Can not rate my overall experience highly enough.

Can not rate my overall experience highly enough.

Pros

The platform is intuitive to use, but when I need help, I get emails answered in multiple time zones in a timely manner (normally within 4 hours) and often with screen shots of my course as the example. This is so important in our early use of the system.

Cons

The gamification is still a beta and needs further development. I use Zapier and Badgr as a work around.

Lady Mascheria
Overall rating
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love learn Worlds

Reviewed on 5/08/2021

This company has nothing but integrity. I have tried many other e-learning platforms. But learn...

This company has nothing but integrity. I have tried many other e-learning platforms. But learn worlds stole my heart. Their customer service is grade A. Now I have my online school and I love it. Their prices are very cheap. They are there to help people to fulfill their dreams not milk them dry.

Pros

This company is a company of integrity.

Cons

None at all I love them and am proud to have my school.

Response from LearnWorlds

Lady, thank you so much for taking the time to leave a 5-star review for LearnWorlds! The team will be thrilled to hear your kind words. We are always here for you to help you bring your vision to life.