Webroot Business Endpoint Protection Reviews

Webroot Business Endpoint Protection

4.5 (214)
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Smarter Cybersecurity Services & Solutions

Overall rating

4.5 /5
(214)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.3/5
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214 Reviews

Sean
Sean
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I am always protected.

Reviewed on 19/11/2019

The fact that it is always on and active in the background is appealing. I don't like other...

The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Pros

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Cons

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Response from OpenText

Hey there Sean,

Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Carl
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Webroot found the virus & kept my computer protected well !!

Reviewed on 20/11/2020

I used many computer security companies but Webroot overall gave me and my friends our monies worth...

I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Pros

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

Cons

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

Response from OpenText

Appreciate your feedback about our need to make things more user friendly!

David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

A Malware

Reviewed on 31/01/2023

Pros

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Cons

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Richard
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The best security

Reviewed on 24/02/2020

My overall experience has been great. I like the product so much that it is my go to for new PCs...

My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.

Pros

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

Cons

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

Response from OpenText

Thank you so much for the glowing review! I appreciate you taking the time to do this :)

Lorraine
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot Anywhere Computer Protection

Reviewed on 29/09/2020

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

Pros

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

Cons

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Response from OpenText

Glad to hear you're feeling safe online while using Webroot - thanks for the review!

Evan
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Small, Easy to Deploy Cloud Endpoint Protection

Reviewed on 4/12/2019

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Pros

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Cons

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Response from OpenText

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date!

-Webroot community team

Brian
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best full-spectrum protection for the price!

Reviewed on 16/12/2019

Extremely fast, real-time updates and easy to use!

Extremely fast, real-time updates and easy to use!

Pros

Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.

Cons

Suggest a 30-day trial version of software for new users to compare with existing protection platform software.

Response from OpenText

Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs!

-Webroot Community Team

Pierre Louis
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best antivirus on the market

Reviewed on 11/02/2021

You can scan and restart a device remotely.

You can scan and restart a device remotely.

Pros

You can monitor all the devices online via the Webroot dashboard.

Cons

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

Response from OpenText

Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.

Nathan
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use and setup

Reviewed on 29/06/2022

Pros

Quick setup, runs well in the background

Cons

more reports/alerts on clean scans, what was scanned

Response from OpenText

Thanks for the feedback!

Robert
Robert
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great low noise AV

Reviewed on 14/02/2023

This has been a great product for the lower priced AV out there.

This has been a great product for the lower priced AV out there.

Pros

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Cons

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Brian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Looking to give this product the Web "boot"!

Reviewed on 18/07/2022

It has not been good. Webroot's support team does not provide consistent answers from one rep to...

It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.

Pros

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

Cons

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Response from OpenText

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great endpoint protection

Reviewed on 9/06/2022

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us...

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

Pros

Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.

Cons

Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection

Response from OpenText

Thank you for the feedback and leaving a review!

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Solid System that I Often Recommend

Reviewed on 18/01/2019

Pros

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

Cons

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The last AV you will ever need

Reviewed on 21/02/2019

Webroot proofs to be a cost-effective alternative to the main contender software on the market.

Webroot proofs to be a cost-effective alternative to the main contender software on the market.

Pros

We have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop.
The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly.
Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases.

Cons

There is not much to add in this column. The software is well rounded.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use software that does not slow down your PC

Reviewed on 10/01/2019

Overall it is easy to use, scan quickly and protects my PC

Overall it is easy to use, scan quickly and protects my PC

Pros

It is very easy to install and use. Running a full system scan is also very fast. I like that it does not slow down my PC and the protection seems pretty good. It also has a good price as compared to some of the other protection software products.

Cons

I have had the software for some time and in a few of the earlier versions it did not protect as well against malware so I did have a bit of trouble. But in recent years it has been improved. Currently I use it with Malwarebytes and have had good luck with the two.

Devon
Devon
Overall rating
  • Industry: Government Relations
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot Works!!

Reviewed on 7/01/2020

I received this product as a trial when I purchased my computer. At first I was only planning to...

I received this product as a trial when I purchased my computer. At first I was only planning to use the trial and then try another software that I was familiar with. However during that trial I had no issues with viruses or my computer slowing down. I had a great experience with this software. It is affordable and reliable.

Pros

Did exactly what it was made to do. I had no issues with my computer. Made me stay past the trial phrase.

Cons

While using this software I honestly didn’t have anything I didn’t like about it.

Response from OpenText

Thanks so much for the review! I'm glad that you were convinced to switchover to Webroot during the trial period. If you ever have difficulties, please reach out to our support department: https://www.webroot.com/us/en/support/home-contact

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webroot - Safe and Secure

Reviewed on 14/03/2020

It is doing a pretty decent job for me since installation and I hope you can also keep your files...

It is doing a pretty decent job for me since installation and I hope you can also keep your files safely without annoying pop-ups. A simple interface and powerful feature. Highly recommended.

Pros

A simple interface with powerful features. Webroot did not consume too much of RAM and protect your files safe and secure. It does not take more time for scanning process & it was quick and efficient. And it not annoying for daily updates and it works smoothly in background. Price wise it worthy when compared to other antivirus softwares and moreover it does not slow down the PC.

Cons

Since my installation, it doing a great job for me and my files are safe with Webroot endpoint protection. Sometimes it mistakenly marking safe files as a threat and rather than this I don't have any bad impressions regarding this software.

Response from OpenText

Thanks so much for making this thorough and honest review! We really appreciate the feedback!

Clifford L.
Clifford L.
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Webroot is not For me

Reviewed on 13/12/2019

Everything is not for everyone. This software is just not for me and my company.

Everything is not for everyone. This software is just not for me and my company.

Pros

I can't really say anything positive about this software. Like my mother said if you don't have anything good to say don't say anything at all.

Cons

The software seems it is more of a hindrance than anything else. Our systems was still susceptible to viruses.

Response from OpenText

Hey there, I'm sorry to hear that you had difficulty using Webroot or didn't find it up to your standards! I'd love to get some more specific feedback from you regarding how it was a "hindrance" or kept you open to viruses/malware. Please feel free to send an email to [email protected] so that I can help you in any way possible!

John
John
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect Online Security Solution

Reviewed on 27/01/2019

I have tried so many Security Suites and programs since early 1980's. This one is the best in my...

I have tried so many Security Suites and programs since early 1980's. This one is the best in my opinion.

Pros

Protects my systems! Works very well and does not use resources on the computer. Don't even know it is running most of the time. Also, the price is fantastic compare to most Security Suites.

Cons

Wish it has Spam Control but that is very elementary compared to what it does do!

Tamer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Anti virus

Reviewed on 15/07/2021

Very useful and easy and light software and it can be deployed remotely as well

Very useful and easy and light software and it can be deployed remotely as well

Pros

Very Active antivirus, it detects what the other antiviruses can't and with no load on cpu very easy to install and manage

Cons

I think sometimes it detects a false positive files and we have to white list it inside the application settings

Response from OpenText

Glad to hear Webroot has been easy to install and manage - thanks for leaving a review for us!

Kevin
Kevin
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I use and sale Webroot. I wouldn't use or offer my customers anything else.

Reviewed on 2/04/2018

Pros

Very Very Very light weight
fast
Managed options for business make it very easy to deploy and manage
Set it and forget it. No popups, doesn't worry you to death, and updates in the background.

Cons

I can't think of anything bad about it. Its so far ahead of Norton and McAfee that it wouldn't be a fair comparison.

Eric
Eric
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best antivirus we've had so far

Reviewed on 8/01/2019

We were previously a Vipre customer and switched all of our systems to Webroot within just a few...

We were previously a Vipre customer and switched all of our systems to Webroot within just a few hours. It was a seamless transition because it was very easy to deploy remotely.

Pros

Invisible protection that always works and doesn't slow down our systems. The web console makes it easy to see status and remediate any issues, or deploy a new client. Historical reports show any incidents that may have occurred.

Cons

Since it is almost invisible, it's hard to know if it's actually catching anything.

Anthony
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webroot Endpoint Protection

Reviewed on 18/03/2022

Pros

Ease of Use!. By far the easiest endpoint solution for our needs! Setup was a breeze to roll out to our endusers! everyone was able to remotely install client by the click of a link and that is awesome!

Cons

Additional notifications from the console would be nice! not sure if i dont have this configured properly or if its a con at all!

Response from OpenText

Glad to hear the endpoint product has been meeting your expectations! If you ever run into any difficulties, please reach out to our business support team: https://www.webroot.com/us/en/business/support/contact

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best Anti software I have used

Reviewed on 16/03/2018

Great antivirus program

Great antivirus program

Pros

The Webroot software is really good and easy to use. The antivirus is working quietly in the background and you do almost not know you do have the program on your pc. Since I installed Webroot on my PC I have never had any issues with a virus.

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Webroot

Reviewed on 27/11/2018

We were having issues with computers and protection, and with a little research we came across this...

We were having issues with computers and protection, and with a little research we came across this product. It did the trick for us and improved our computers and systems and protected them instantly. No complaints here.

Pros

I purchased this to clean up my computer - GREAT product and easy to install and use. Great reviews and I see why.

Cons

Nothing - it was a great product and did exactly what I need it to do. I highly recommend this product for protection.