ShippyPro Reviews
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103 Reviews
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An incredibly easy service to use that saved me a ton of time and money!
Reviewed on 3/12/2017
I saved a lot of time and money with ShippyPro. But most importantly I was able to provide my...
I saved a lot of time and money with ShippyPro. But most importantly I was able to provide my customers with the best quality service possible. This is because now that I am able to use ShippyPro for my package delivery needs, it freed up a lot more of my time to ensure my customers get the best experience possible from my products.
Pros
The time it save me. I used to spend hours comparing carriers and printing out packaging labels. ShippyPro took all the tasks I used to hate doing, and made it so easy. I can't imagine going to back to the old way I used to do things.
Cons
It takes a little getting used to the software at first. But after a spending a little time in the software it becomes very easy. And when I ran into problems I called the support line and they were extremely helpful.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Software for the European Shipping market as having most of the Carrier and Marketplaces
Reviewed on 12/02/2019
I am having the High expectation from the Software as I am using the Shipstation which is way more...
I am having the High expectation from the Software as I am using the Shipstation which is way more use friendly then this one but still this is the 2nd Choice for me.
Pros
- All Local European Shipping Carriers
- Easy Connection with the Marketplace
- Easy Connection of the Shipping company with their own Checkout Extensions like I have for magento.
- Option for adding the Conditions Logic for Segment the Orders
Cons
- Customer Service :( as no one is answering the query on time.
- The Internal Layout is quite confusing need some Improvement
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Software with great potential, but implemented badly
Reviewed on 31/05/2018
Automation of the shipping process ... if it works and is configured correctly.
Automation of the shipping process ... if it works and is configured correctly.
Pros
The concept is great: connect shops like Woocommerce, Etsy.com and others to courier services like FedEx, DPN, UPS, etc. to centralize the shipping process.
Cons
It took me more than 8 hours being standby for the people of ShippyPro to process 8 orders and I am still waiting for the last shipment to go out. Lots of errors in their software and API to the service providers. It feels like you are the first beta-tester testing their software, but then without getting paid for it.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A lot of time saved
Reviewed on 24/04/2020
Certainly, a positive experience, happy to recommend it
Certainly, a positive experience, happy to recommend it
Pros
Just a few clicks and the parcel is ready to be shipped. The customer gets informed all the way on the status and we're saving a lot of time since we implemented it. Works greatly
Cons
Currently, I haven't found anything to point out
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eccellente
Reviewed on 11/10/2020
after the lockdown I started using this platform ..... I had known it before !!!!!
after the lockdown I started using this platform ..... I had known it before !!!!!
Pros
interface with my Woocommerce. reduces margin for error. speed up your work
Cons
Don't write the weight of the goods. for my shipments it is important to know him
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Bad experience with sync shop in Etsy
Reviewed on 27/07/2020
Pros
Easy and fast shipping labels create, user friendly design.
Cons
Bad customer suport.
It is not possible to export more than 80 orders from Etsy, orders are exported in the wrong order.
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 7/10/2020
It's fast and easy to use.
The customer can get a full tracking information in a professional way.
It's fast and easy to use.
The customer can get a full tracking information in a professional way.
Pros
it's easy, fast with a full tracking informations
Cons
Nothing in particular to say about it right now
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pluses minuses
Reviewed on 9/11/2020
Pros
Shipping and invoicing wich is customizable.
Cons
Supost to be suitable for Nopcommerce because its one of the most stable and powerfull platform for e-commerce.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It saves hours
Reviewed on 10/04/2020
Pros
It saves hours and it integrates perfectly with couriers. I can work on the most important tasks now
Cons
Nothing at the moment. It works. So, really nothing.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
good services
Reviewed on 13/09/2020
Pros
the direct connection to my web shop and DHL or post service.
Cons
all official paperwork's legal in France for shipping are not included.
- Industry: Luxury Goods & Jewelry
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Too expensive for what it does
Reviewed on 14/04/2024
Pros
Ease of Integration. Most carriers supported. Simple Integration API
Cons
ShippyPro used to be a good product priced fairly, which has become completely overpriced since they tripled (yes x3) the price of all their plans on January 1. The few minor features ShippyPro added don't justify a price hike of this magnitude. It's just pure greed.
Reasons for Switching to ShippyPro
It used to be a cheaper option. No longer the caseResponse from Italian Valley
Hello Miko,
We are aware that a price increase is never pleasant and can lead to discontent. We want to reassure you that this decision was not made lightly and not without previously informing clients via email. Just like you, we also have suppliers, and that is why it was introduced only when strictly necessary.
Furthermore, we would like to emphasize that the price increase is directly proportional to the efforts we are putting into continuously improving ShippyPro. We are investing more and more resources to provide the most comprehensive and professional solution on the market.
We appreciate your understanding and will always continue to work to provide a service that meets your expectations. We are here to address any further questions or concerns you may have.
Best regards,
ShippyPro Team
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience, highly recommended
Reviewed on 18/11/2024
It has been great, easy and is working beautifully. the staff are enjoying using it and it has...
It has been great, easy and is working beautifully. the staff are enjoying using it and it has helped save so much time!
Pros
I like that I can get the best price every time and be confident in the system. Postcode blocking etc also helps to push over to other couriers. So easy to use aswell.
Cons
I guess that lack of training one to one, it was all don't through the helpdesk and was fiddly. I would have liked more via a video link for example.
- Industry: Computer Hardware
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best shippyng platform i have try in my life
Reviewed on 13/09/2024
I adore ShippyPro, i can use all my courier for all my shipments
I adore ShippyPro, i can use all my courier for all my shipments
Pros
My IT says: ShippyPro have the best API i have try in my life.
Cons
I would more personalization in email template
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
perfect solution
Reviewed on 15/11/2024
Pros
The ease of creating labels. When you have a problem, their team immediately tries to give you a solution.
Cons
nothing has displeased me so far.So far it has always worked well, from time to time it may take a while for their servers to respond.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An order management system like no other.
Reviewed on 28/11/2024
Using it almost 4 years and even there are VEEQO which is free for amazon and DHL eCOMMERCE, i am...
Using it almost 4 years and even there are VEEQO which is free for amazon and DHL eCOMMERCE, i am not gone use anything else.
Pros
Massive order closures, excel file export
Cons
the design, the proccessing engine, the update time
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Shipping Software
Reviewed on 15/01/2024
Pros
Ease of use. Since we are a company based in Italy, it was easy to integrate our shipping couriers into the system, whereas other companies lack the integration for some couriers. The platform is also really easy to use as well as great customer service.
Cons
Maybe costly compared to other softwares.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
simple and powerful
Reviewed on 30/08/2023
I am very satisfied with ShippyPro because it has made it possible to make good savings and easily...
I am very satisfied with ShippyPro because it has made it possible to make good savings and easily manage the complex situations of the couriers
Pros
I really appreciated the ability to easily enter new carriers and be able to manage them with an easy panel
Cons
the dashboard is a bit slow when it needs to load the data
Response from Italian Valley
Hi Pietro! Thanks for taking some time to share your feedback! We put a lot of effort into delivering the best shipping experience to all of our customers, and we're twice as happy if our customers let us know it has been appreciated!
Stay tuned for exciting coming updates ;)
ShippyPro Team
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Functional
Reviewed on 6/12/2023
Pros
The capability of loading documents in base64 onto the label for Paper-Less Trading.
Cons
A few kinks need to be worked out but it seems like it is being constantly improved.
Response from Italian Valley
Hi Joao, thank you for taking the time to review our shipping management solution. We appreciate your feedback!: our team is committed to ongoing development to ensure an even more efficient experience. Thanks for your trust, and stay tuned for future enhancements.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
service Suggested
Reviewed on 13/09/2024
Pros
Help you to save time in shipping orders
Cons
There's some issue with Fedex procedure, we strongly hope they solve it quickly
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of Shippypro
Reviewed on 20/12/2023
Pros
Easy to use and works with most couriers.
Cons
Lack of customization and no integration with stock softwares.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Avoid at all costs
Reviewed on 8/02/2022
If I could rate this app lower I would. Seriously, think very carefully before you use or even...
If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app.
Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app.
We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us.
It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude.
Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods
Pros
nothing, the app is poorly designed. Support are not good and the sales team are aggressive .
Cons
The entire experience was terrible. It has cost me huge amount of money.
- Industry: Retail
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very great platform/software
Reviewed on 8/04/2020
Well, would say half bread is better than going hungry, I am satisfied with it's use, would love to...
Well, would say half bread is better than going hungry, I am satisfied with it's use, would love to remain loyal, but with the above described experiences, would make a change if I get a better option.
I am sure they are good at what they do, so it's most likely a better option would remain just a dream.
Pros
Saved me lots of time and money also, ease of use and about 95% ok with connection of my website.
I certainly recommend it, searched all the internet for a better software/platform, but it certainly beats all existing with more than 30/40% advantage.
Cons
Well, guess no one is perfect, cost on some features which I actually don't use are too expensive, would have loved to try and use them, but they are not really essential for needs.
Also, billing cycle needs a little improvement, if I don't use up number of labels available on my subscription, it does not automatically pass on the next month, whereas when I go above same with less than 10, I get an immediate upgrade for extra 250 shipments which I won't use and won't be transferred to the next month.
Guess fixing this would show some transparency rather than making customers feel ripped off.
Also, since I'm using your services for above 3 years, it makes no sense making me pay for your connecting module, actually I did buy it but not using it today because it generates errors on my checkout page and module support takes like forever in fixing it.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tools and nice team
Reviewed on 8/01/2020
We are using daily to manage our ecommerce business. Very easy to integrate different shippers and...
We are using daily to manage our ecommerce business. Very easy to integrate different shippers and this makes out life much easier and smart.
Pros
Very easy to use and really smart integration with Magento.
We started with trial and after few days we released it should really important for us.
Marketplaces like Amazon and Ebay are really well integrated.
Cons
Nothing. A very complete tool. May be not all functions could be useful but they are in.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing customer support
Reviewed on 26/02/2020
Amazing. We have had some technical difficulties because we have a very specific situation. Other...
Amazing. We have had some technical difficulties because we have a very specific situation. Other companies were not able to help us but Shippypro was really great in helping out. They fixed everything and they are still very helpful now we already signed up with them!
Pros
The support team was amazingly helpful. We have been struggling with different companies to set up the integration between our Shopify store and our local postal service (PostNL). Finally we discovered Shippypro and working with them has been a breeze. Although you can only contact their staff via chat their help is amazing. They are eager to work with you to fix issues and they were very quick in responding and even working direct with our local postal service to make sure the connection was flawless. Looking worded to a continues relationship with them :D
Cons
The customer support is only available via chat. This sometimes takes a while but the stellar support more then makes up for this in my opinion.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great
Reviewed on 12/10/2020
Pros
ShippyPro gave us a great help with extreme ease of use
Cons
a bit complicated to integrate on other platforms
