Doctible Reviews

The thing I like most is that we are getting obvious reactions and communication back from our patients when we send email campaigns, text messages and now as we implement using the Payment Collector we are seeing action.

The interface with MediTouch didn't pull the phone numbers in the correct order. There were a few things that I didn't understand regarding the way the system thinks or interacts with our emr that I figured out as we went along.

Doctible is very intuitive and easy for staff to use. It saves us so much time and most patients really prefer the text messages and emails to phone calls. Use of Doctible has also lowered our no show rate.

I really like the digital forms. But I wish there was a link that patients could use to request it instead of us having to send it. There is also so much integration with compulink that I wish there was a more direct way to attach the forms.

Doctible is user friendly and customizable. I love the sms feature more often than not you get a response from patients quicker than you would be able to actually speak with them if you try calling and leaving a message.

Not much I can say that I dislike; other than if a patient cancels or we cancel an appointment and it is the day of patients sometimes still get reminders about the appointment but that is the only thing that comes to mind. We have adapted and tell them to disregard any future reminders for the specific appointment.

We like the ease of use of Doctible reviews, and that the review can either be directed just for internal review, or pushed to Google.

no concerns with doctible. we like it for patient reviews.

All features are great, we especially like the 2-way texting, review section, one hour confirmation with traffic alerts!

Not having the ability to delete multiply patients at once.

Easy to use even for people who are not tech savvy. Straight forward.

I wish it could connect with Yelp platform.

Ease with which it fits our practice flow and convenience of reaching out to our patients quickly

More self creating of functions would be nice, however any changes we ask for are usually handled quickly.

Uses my actual business phone number on caller ID

Dont need all the features, my dental software does most of it.

very good customer support and friendly, helpful techs

we had a couple times that the integration was messed up and our software[Eaglesoft] was not getting updated when patients were confirming their appt by text, but the support team responded promptly to help resolve the problem.

Doctibles ease and convenience is a huge help to our office.

No complaints! We have found it very useful in our practice.

I appreciate having our reviews appear directly to our website.

We are a very small 2 employee practice with very limited budget. I wish Doctible would consider that in degerming our monthly rate which has gone up. Anymore increase, and although we love the product, we may not be able to afford it.

Our practice relies heavily on word of mouth referrals. Limited marketing budget inhibited tenable option to expand our patient base through online resources. Doctible offers a low barrier-to-entry entry option; utilizing patient feedback to generate interest and awareness. We've seen a massive uptick in Google reviews since adoption.

Very few, but noticeable changes to the online interface make for some minor inconveniences.

Lots of success w reviews Nothing to complain about at this time thanks

Doctible has allowed our google reviews to increase dramatically compared to pre-doctible. This all done at a very reasonable monthly cost. I think it's been well worth it and brought value to our office.

Integration with Dentrix Ascend was kind of touch and go in the beginning. However, it seems like everything has been ironed out now so it's been working flawlessly.

Doctible has been very helpful in growing our Google reviews.

The only thing I can think of is the price could be more competitive.

I love the daily review feature and how easy it is to track the reviews that come in.

Having to manually send out the review requests.

We love Doctible. It is easy to use, efficient and our patients can use it seamlessly.

We would love it if Doctible could automatically import questionnaire answers into our software.

The website is easy to use and can clearly see responses from Patients

Does not let patients get a reminder to take antibiotics before the appt.

Doctible was very easy to integrate with our dental software and Doctible gives our patients the chance to review us on Google which is great!

Honestly there isn't anything I don't like about Doctible.

Doctible rep asked me a few questions about what I was interested in and when I wanted my text messages to be delivered and how often. It was set up once and never changed again. Our business went from 34 reviews to almost 300. We went from three stars to five stars. We are so proud to say we use Doctible for our reviews.

There is nothing I like least about Doctible.