Synder Reviews
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246 Reviews
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Time Saver
Reviewed on 18/04/2019
Saves time having to enter each transaction into Quickbooks. I love this product!
Saves time having to enter each transaction into Quickbooks. I love this product!
Pros
This product is a no brainer. Automatically syncs PayPal transactions to Quickbooks. Easy set up, then you don't need to touch it again!
Cons
I would like the software to also import the invoices.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does the job superbly in the background
Reviewed on 2/05/2019
Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a...
Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a bit of a problem because some settings were wrong but the team at Business Payments quickly discovered the problem and advised me.
Pros
I just set it up and it works, i dont have to think about it.
Cons
The is nothing to dislike i just does the job!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Absolute scam of a service [SENSITIVE CONTENT] you have a lot to answer for
Reviewed on 19/01/2022
Absolutely horrible kept the Fees the software does not work and is unfit for purpose
Absolutely horrible kept the Fees the software does not work and is unfit for purpose
Pros
Kept my money refused to assist loess about why they can’t refund and they constantly hide behind this
Not professional
Not trustworthy
A pitiful company
Terrible software
Cons
I hate these people and the software is a joke
- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Seamless!
Reviewed on 18/04/2019
Chuffed to bits - and I highly recommend this product.
Chuffed to bits - and I highly recommend this product.
Pros
Automation. Automation is the name of the game. And with this integration into QuickBooks, what used to be cross-referencing between online banking on the left side of the monitor, with spreadsheets on the right side, with 10 open tabs for Amazon purchases, eBay purchases etc, etc, etc... ...All of this is done in a few clicks. Literally a few clicks.
I'm a one-man-band (not literally), so saving time and stress with this type of payments system makes my life a heck of a lot easier.
Cons
I haven't come across any bumps/issues/whatever yet.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks intergration
Reviewed on 20/04/2019
Pros
Very easy to setup and use and support was patient with my questions even though I didn't really need them as the answers were easy to find.
I love the ability to either syn automatically or turn that off and select only the items I want, and that it was easy to setup both Stripe and PayPal with the same APP.
We are a Canadian company using QB online in multicurrency and it was very easy to select to proper accounts for everything to map to correctly
The pricing is reasonable
Cons
So far there is nothing negative to say
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
SImplify The Process
Reviewed on 12/05/2019
This App has made the integrating of Payal Transactions with Quickbooks simply saving time and...
This App has made the integrating of Payal Transactions with Quickbooks simply saving time and eliminating problems.
Pros
This APP simplifies acccounting and integration of PayPal with Quickbooks saving time, and eliminating the complexity of accounting for the novice. It is easy to set Up and thus track Profits & Loss & Taxes . Nice Tool.
Cons
Price: This App Could Be More affordable at the higer tiers to attract Statup Ventures
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saves a lot of work
Reviewed on 14/05/2019
We are very happy. Saves a lot of time.
We are very happy. Saves a lot of time.
Pros
Business Payments generates the invoices on Quickbooks online for all Stripe and Paypal transactions. Before using this app we had to split manually every transaction, which took a lot of work.
Cons
Some time the information from stripe and Paypal arrives before the transfer. It's a bit confusing
- Industry: Market Research
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Snyder App is Excellent tool for Stripe to QB sync
Reviewed on 28/04/2020
Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is...
Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is super helpful, especially [SENSITIVE CONTENT HIDDEN]!
Pros
Very easy setup, intuitive, and user-friendly. Mapping of accounts is seamless.
Cons
Wish there were more pricing options... we need something between "Small" and "Medium"
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Happy
Reviewed on 25/06/2019
Just fine. Very happy so far.
Just fine. Very happy so far.
Pros
The ability to hook into other platforms to be able to streamline the data input. The ease of doing that without aligning data fields has been a huge benefit. Everything goes where it is supposed to go and that helps!
Cons
Nothing that I have found at this time.
- Industry: Music
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy, painless process.
Reviewed on 19/04/2019
Pros
Spent way too long searching for alternatives to integrate Stripe with Quickbooks, ended up using this app directly within Quickbooks and I'm more than satisfied.
Cons
Costs money, which adds up amongst everything else, but that's to be expected.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Synder App - They Do One Thing and Do It Well
Reviewed on 9/04/2021
It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a...
It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.
Pros
Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.
They support multiple transactional sources.
Cons
We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.
Alternatives Considered
MyWorks SyncReasons for Switching to Synder
For some reason, MyWorks charged extra for Quickbooks Desktop integration (which we were initially shooting for.) Originally, we were using quickbooks for inventory management along with transactional data. We shifted to separate our inventory management to other software an use QB for our ledger alone. At that point, Synder was the obvious choice.- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Synder sync is very powerful and helps sync Stripe and QBO
Reviewed on 15/05/2020
the sync process is nice and they are dilligent to get the sync right and work with you as a client
the sync process is nice and they are dilligent to get the sync right and work with you as a client
Pros
This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful.
I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. [SENSITIVE CONTENT HIDDEN] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend.
Cons
took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommend Snyder for nonprofit accounting
Reviewed on 6/01/2022
The syncing has saved a lot of time, energy, and money for our nonprofit.
The syncing has saved a lot of time, energy, and money for our nonprofit.
Pros
Ease of syncing donations through Stripe to Quickbooks to make accounting and reconciliation easier.
Cons
Some of the settings can be tricky to perfect so the transactions show up how we want in Quickbooks. With time and some adjustments we have fixed the issues.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Support!!
Reviewed on 4/05/2021
Pros
I am a new user of this product, and recently had some trouble with the syncing of the transactions across the different platforms. I reached out to the help desk and was connected with [SENSITIVE CONTENT HIDDEN]. She was such a massive help, and constantly guided me through the entire process of fixing all the errors that had been building up for months. She spent days going through our company transaction reports trying to identify the errors and was wonderfully patient to deal with.
Just wanted to give [SENSITIVE CONTENT HIDDEN] a massive shoutout for being so great to work with!
Cons
I didn't know the product well enough before, and found it slightly confusing to sync up with my quickbooks. It was hard for me to identify the cause of error, and where it existed.
Overall i am happy with the product, after having my issues resolved.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Synder rocks!
Reviewed on 29/05/2020
[SENSITIVE CONTENT HIDDEN] was the tipping point to me. She is well versed in her product and...
[SENSITIVE CONTENT HIDDEN] was the tipping point to me. She is well versed in her product and spent as much time on the phone as I needed.
Pros
I have tried many Stripe and QB Online integration. This one tops them all. Ease of use and technical support from [SENSITIVE CONTENT HIDDEN] was second to none.
Cons
Fast setup and automation was a breeze.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to verify transactions
Reviewed on 4/12/2021
Great customer support!! Helpful and patient.
Great customer support!! Helpful and patient.
Pros
The searching through transactions is easy to do when investigating payments.
Cons
There is one month per year when we exceed our number of synchs in our plan. Would like to pay one month extra for 50-100 more synchs.
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Customer Support!
Reviewed on 25/06/2021
Pros
I'm probably not using this software to the fullest of it's potential, but I find it super valuable for importing Square / Stripe transactions into QBO for three clients. It took a bit to get the set up sorted out, and there have been a few tweaks in the software interface lately that I had to get used to, but overall it's a great product. And, when I do need support, they are a click away! And if they can't get to you right then, someone will call you back. I've had great experience with both [SENSITIVE CONTENT] and they always work to resolve my issues.
Cons
A little bit clunky to set up. Not sure intuitive, but we got it sorted out. Also, new pricing structure might not work for my very small clients.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service
Reviewed on 5/06/2020
Pros
[SENSITIVE CONTENT HIDDEN] just saved me hours of work each week. Unbeknownst to me, I had set up the flow in Snyder incorrectly and it was causing me to manually change each Stripe transaction in QBO. [SENSITIVE CONTENT HIDDEN] quickly identified and fixed the issue.
Cons
I am happy with all aspects of the product.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Timesaver
Reviewed on 26/06/2019
I have pulled three months of Paypal and Stripe transactions data into Quickbooks. The app is easy...
I have pulled three months of Paypal and Stripe transactions data into Quickbooks. The app is easy to set up, and It’s doing a great job importing our Paypal and Stripe transactions automatically into Quickbooks online. Also, their customer support is excellent - the agents are knowledgable and patient.They responded quickly and were very helpful when I had some issues and questions.
Pros
Easy to set up. Saves hours of manual work. Excellent customer support.
Cons
I can't think of any cons apart from that if you roll back any syncs the account balance will not be restored. I had to roll back 3 months of transactions due to an issue with VAT and then pull the data again and it cost me about 1000 syncs.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Saving transaction time
Reviewed on 4/06/2019
I am able to sync my Paypal payments directly into Quickbooks Online. Really helpful.
I am able to sync my Paypal payments directly into Quickbooks Online. Really helpful.
Pros
Automated and accurate in use. The APP is a real bonus in helping to save time.
Cons
Not a lot, can be a little complicated to get going.
- Industry: Retail
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this app
Reviewed on 11/01/2021
EXCELLENT and their customer service help is WONDERFUL. I worked with [SENSITIVE CONTENT HIDDEN]...
EXCELLENT and their customer service help is WONDERFUL. I worked with [SENSITIVE CONTENT HIDDEN] and she was so helpful she worked very hard to get my information set up and linked the correct way. It was a long process but she didnt stop until my store and synder was straight. [SENSITIVE CONTENT HIDDEN] was amazing
Pros
having the set up to report your taxes for tax purposes is very important to me. This app has all the features that a small business owner needs. It is easily to comprehend as well
Cons
set up is a bit serious ineeded some help with a few things
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great customer support, They actually want to solve your problems
Reviewed on 21/01/2021
Pros
The automated transaction matching and integration with QuickBooks Online save a whole lot of time. Integration was easy and it allows for multiple connections with payment processors and ecommerce platforms.
Customer support is fast and they know what they're talking about. Very helpful. [SENSITIVE CONTENT HIDDEN] has helped me out more than once and patiently answers any questions and guides me through anything I need.
Cons
If you've got an existing manual solution it may be hard to swap to this system. It works well with our new business but I couldn't make it work smoothly with our older business which we've been matching manually for a few years.
The limited transactions can be annoying if you're just over the 100 transactions a month mark. It feels very expensive especially since it costs more than QBO itself and doubles in price for the 1000 transactions/month tier which is overkill for some small businesses but required during our busy Christmas months.
I've had a shipping tax override issue where I've had to manually modify half of my transactions in QBO, I'm expecting this to be fixed in the next couple of weeks with their next update though.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Does what it says, easy to use
Reviewed on 14/05/2019
It works, so that gives me what I need!
It works, so that gives me what I need!
Pros
Does what it says. It is easy to use and edit the settings.
Cons
Nothing. Wish all syncs were free, but not everything can be free.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lifesaver app for busy monthly subscriptions
Reviewed on 26/04/2019
Pros
This app helped us streamline our accounts payable 10x by managing the flow of transactions from Stripe and Paypal. My bookkeepers are happy and we literally shaved a couple days off of accounting work. It syncs all transactions into QBO and closes open invoices, records payouts, etc. It even can manage a rollback if an issue occurs.
Cons
It applies payment to the last open invoice which makes sense - but the customer ID process is a bit tricky. If for example we are using a different customer email in QBO from Stripe - it creates a duplicate customer and invoice to record the payment. Leaving the original invoice unpaid - and a bit of a clean up job. On the other hand - this helped us better organize our client details and in the process we cleaned up our accounts.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Stripe sync is great
Reviewed on 21/05/2020
We had a few teathing problems getting things setup with our live system (we had not disconnected...
We had a few teathing problems getting things setup with our live system (we had not disconnected from our sandbox), but [SENSITIVE CONTENT HIDDEN] in support was fantastic and guided us to get the issue resolved.
Pros
The product was very easy to use and setup, and has plenty of configuration options to suit different requirements.
Cons
Nothing really. We wanted something that would work out of the box, and it seems to do what we want.