Citrix Workspace Reviews

Citrix Workspace

4.2 (98)
Digital workspace & workflow management platform

Overall rating

4.2 /5
(98)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.0/5

81%
recommended this app
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98 Reviews

Uğur
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A hero in pandemic time: Citrix Workspace

Reviewed on 16/05/2021

A special view of applications and personalized tasks makes my work easier. I can connect to the...

A special view of applications and personalized tasks makes my work easier. I can connect to the office computer from my home and this is incredibly critical, especially during the pandemic period. The application works stable and I can recommend it to everyone.

Pros

I can connect to the office computer from anywhere. In this way, I can easily access my files in the local network.

Cons

The program meets all my expectations. I hope it always works stably. However, if my internet connection is a bit weak, I can sometimes find it difficult to connect. But since this is more about my connection, I don't have a big expectation from Citrix on this issue.

Jennifer
Overall rating
  • Industry: Legal Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy for Teams to Learn, Brings Security and Peace of Mind for Clients.

Reviewed on 14/06/2022

Overall, very positive. If any issues come up, it is usually easy to work through and ultimately we...

Overall, very positive. If any issues come up, it is usually easy to work through and ultimately we have never had any major issue where Citrix didn't function properly. Teams quickly scale and it gives everyone peace of mind.

Pros

Citrix environment is familiar, it is very secure and it enables access to necessary systems, software and sensitive data. Almost everyone new that comes across a Citrix environment learns it quickly. It's easy to toggle between the Citrix Workspace and the typical Desktop but it locks down features like copy/paste between the two for security.

Cons

Sometimes if you have two Citrix environments running at the same time there can be problems. For example, when running Citrix on a thin client machine and then needing to launch a separate client-side Citrix environment to access particular information hosted on a client site, sometimes you'll see software stall out or not function well. When troubleshooting, the first question for the software is usually "Are you running Citrix?" and then they tell you they're working on a patch to fix known Citrix issues for the software.

Shanta
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Does not work well at all

Reviewed on 11/10/2021

Terrible! It is a horrible product. I thought it was just the one organizations wi-fi, but now...

Terrible! It is a horrible product. I thought it was just the one organizations wi-fi, but now that I have started a new job and they too use this product and have similar issues I see it is the product!

Pros

Nothing I would not recommend this product at all.

Cons

I have used Citrix at two large organizations. At both companies the same thing happens. You get this disconnect from server error. It causes downtime and login issues. It is extremely bad if it is being used by many who are working from home. It is almost a daily issue!

Isael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent platform

Reviewed on 27/12/2021

It is a very good experience, because citrix workspace offers me an excellent tool to work from...

It is a very good experience, because citrix workspace offers me an excellent tool to work from home as if you were at work

Pros

It is excellent software that allows me to interconnect with applications and operating systems that make employees feel comfortable with work even from home, in addition to being a software that facilitates work

Cons

It is an excellent software so far I have no complaints some

Alternatives Considered

vCenter Server and vSphere
Amelia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Healthcare Security Standards Upheld

Reviewed on 20/07/2022

Pros

Our large healthcare system has used Citrix now for almost ten years. We rely on it for our remote users. Our daily clinic users operate under the Citrix workspace in order to open their PHI protected software. Administration and leadership users rely on Citrix to track, gather, and organize different services throughout the health care system. We could not do anything without the high quality services of

Cons

Installing PHI protected software on each computer requires a separate installer. Getting it onto the citrix workspace then requires all users to search for it. Its a bit tedious for some non-fluent computer users.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Citrix Workspace

Reviewed on 29/07/2021

Overall I like Citrix for remote work. It does its job well, only issue I have is that for how...

Overall I like Citrix for remote work. It does its job well, only issue I have is that for how complicated the setup is there are other products out there that are a lot more simple for cheaper that do a lot of the same things.

Pros

The configuration options you have in deploying Citrix to machines after it has all been setup are very nice depending on your scenario. You can really customize your deployments and settings.

Cons

Setting up and deploying a desktop/application can become cumbersome and has a lot of steps.

Verified Reviewer
Overall rating
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Citrix - Great Remote Desktop Option

Reviewed on 23/06/2020

Citrix has made working at multiple workstations much simpler than it was at previous positions. It...

Citrix has made working at multiple workstations much simpler than it was at previous positions. It works so well that it doesn't feel like I am accessing programs remotely most of the time. I am happy with the user experience.

Pros

The ease of access. I utilize multiple desktops at work, and wherever I login with my work credentials, Citrix workspace makes all of the programs I need readily available. I can save favorites, and access programs quickly.

Cons

I would add a feature. I t wold be nice to have Citrix recommend software that my workplace uses, based on what task I am trying to complete.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Daily tool for remote working

Reviewed on 18/12/2021

Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely

Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely

Pros

The software is fairly quick to load and allows me to connect to my virtual system at work. I like that is seemeles between using on my MAC or PC

Cons

I have struggled to get my external camera to connect when using a MAC mini. There seems to be no issue with internal cameras on a MAC

Talib
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great tool to use for a secure working environment

Reviewed on 21/04/2021

This tool overall is great.

This tool overall is great.

Pros

I like the fact that the implementation was simple and very quick and this tool is incredibly easy to use. It's just like plug and play!

Cons

Nothing really, there is nothing to say really that this tool can improve on

Chelsie
Overall rating
  • Industry: Security & Investigations
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes Work Easy

Reviewed on 18/02/2023

I love using Citrix Workspace overall

I love using Citrix Workspace overall

Pros

I really like using this program at work, it is very simple and makes work go smoothly

Cons

I'm not a huge fan of the visual aesthetic but that does not effect performance

Marvin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Citrix Pros and Cons

Reviewed on 5/04/2021

All in all, I will give a neutral review. The reason is, having a continuous connection with the...

All in all, I will give a neutral review. The reason is, having a continuous connection with the tools I'm using to be able to assist my subordinates will still be efficient on my end. But would still like to use it because the issue I'm experiencing does not apply every time.

Pros

I'm a Subject Matter Expert in an IT company and we are using Citrix to be able to use the tools that require the Companies Intranet. The good thing about the software is being flexible, as I can access the tools I need to pullup inside Citrix without me using the Company's computer. User friendliness is also a good thing for this application, it is very easy to use because of it's interface.

Cons

Things I would not like with the application is, sometimes it is sluggish and disconnects. I experience it, and being a Subject Matter Expert I need to respond to my subordinates with their queries and assist them with their tasks.

Gloria
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

In invaluable tool in my job working from home

Reviewed on 22/05/2021

Overall, Citrix Workspace is a valuable tool for Customer Service agents especially those working...

Overall, Citrix Workspace is a valuable tool for Customer Service agents especially those working from home. It gives you access to the different programs needed to do the job and all the apps are consolidated in the general citrix workspace page.

Pros

I like that it is user friendly, generally very reliable and has needed applications in one page.

Cons

My biggest pet peeve about this software is that it times out throughout my shift. When that happens it forces me to have to log back in and can throw my open apps out of synch.

Stefanos
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Citrix Workspace review

Reviewed on 18/12/2020

Citrix Workspace is a Citrix DaaS solution hosted entirely in the Citrix Cloud. It is very easy to...

Citrix Workspace is a Citrix DaaS solution hosted entirely in the Citrix Cloud. It is very easy to operate by utilizing the Citrix Workspace App client which gives the same look and feel as if working from a traditional Citrix Virtual Apps and Desktops implementation on-premise or in a private Cloud. What is particularly useful and interesting is the introduction of Citrix Workspace microApps and Citrix Workspace custom workflows. With microapps, each employee can focus on the tasks which they perform most frequently and use either a microapp which comes out of the box or create a custom one based on their requirements. End users can also create a custom workflow to work with their custom microapps, thus increasing their overall efficiency and productivity without the requirement to have technical expertise in IT.

Pros

I enjoyed the Citrix Workspace MicroApps and the custom workflows which can be created intuitively without any prior technical IT knowledge.

Cons

Given that Citrix Workspace is entirely hosted in the Citrix Cloud, there could be some performance degradation when working in the virtual desktop in some regions around the world, depending on the technical characteristics of the last mile of the end user WAN connection (e.g. high round trip time / latency). This however is getting better as new Citrix Cloud locations are added to the service and the overall global network infrastructure is improving.

Courtney
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Decent Software

Reviewed on 20/06/2021

It’s been fine, but I don’t love the crashing.

It’s been fine, but I don’t love the crashing.

Pros

I like everything that Citrix is capable of doing. It is the main program that I use each day to enter students, calculate their graduation date, and keep track of placement data. Our company uses this program very often.

Cons

The program crashes at least once a day. Everyone in my company experiences this problem and it can be very frustrating to be in the middle of work and then lose it and have to open the program and start over.

AMBER
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hospital Grade Document's

Reviewed on 14/07/2021

I think its been really helpful with our facility to easily have access to all the clients records....

I think its been really helpful with our facility to easily have access to all the clients records. We don't have to send as many emails to get the information received.

Pros

I think the record keeping and ability to have immediate acces to information facilitates better services for our clients. I like the different ways to search for information.

Cons

There are times where its a little slow or changes to existing documents are not able to be made. This can become confusing for people

Erin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 10/11/2021

Pros

I used Citrix Workspace daily to get to apps that I used daily such as MyHR, Core Connect and Encompass just to name a few. Whether its to remote log in from home or the office, its very user friendly and has everything you need in one place.

Cons

I don't have any complaints about this software. It services it's purpose for me, Ive never had any issues.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix Storefront is the perfect application to house your Citrix Servers

Reviewed on 7/04/2020

The ability to have one central location means less work for the user.

The ability to have one central location means less work for the user.

Pros

The ability to have all your Citrix Servers in one location that you can click to access is helpful versus having to remember specific URLs to access.

Cons

Nothing so far. This has been a far better option than when we had to manually remember the URL for the Citrix environment we wanted to connect to.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

best for remote access

Reviewed on 2/07/2022

Pros

Citrix workspace help in accessing various applications from anywhere, It works as a central system.
It is cost-effective as compared to on-premise hardware.

Cons

since it works as a central system, sometimes due to server crash or server-side problem, multiple users can be affected.

Deonna
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for remote work

Reviewed on 15/11/2022

Overall, I wouldn't be able to do my job without it. I answer calls, and emails and use it to do...

Overall, I wouldn't be able to do my job without it. I answer calls, and emails and use it to do live chats so in part it's a tremendous need for my job.

Pros

It's effortless to navigate. Once you know the system you should have no problems learning tricks about the system. It gives us a significant override of our site.

Cons

It does sometimes freeze and can be slow which sometimes affects work time. I wish the system would also tell you more when it needed an update.

Damon
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Overall Satifaction

Reviewed on 26/04/2022

Pros

Ease of use and functionality are what I like most.

Cons

The issue of it asking to set up an account versus just running in the background after installing is a set that throws our users off.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix Workspace Review

Reviewed on 11/04/2021

Pros

Easy to access my remote workspace tool. You can download the app and install it right away.

Cons

You need specialized set of headphones if you are utilizing the app and would need to use voip.

Kenton
Overall rating
  • Industry: Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Citrix Workspace allows me to work from home during the pandemic

Reviewed on 21/07/2021

Citrix Workspace is an excellent software for accessing work files from home, but it has some...

Citrix Workspace is an excellent software for accessing work files from home, but it has some hurdles to overcome while setting up.

Pros

Citrix Workspace allows me to login and access my files at work from home. It is very effective after getting it setup. Easy to use once set up.

Cons

The setup experience was a bit awkward and I needed some assistance from It to get it to work on my home computer.

Annabel
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Does what it should do but that's it

Reviewed on 28/04/2023

We are required to use Citrix Workspace when working remotely to access our desktop and get access...

We are required to use Citrix Workspace when working remotely to access our desktop and get access to our documents and programs.

Pros

The way of connecting and logging in can take some time using 2FA. Once logged in, you can use it as you would work in the office instead of remotely.

Cons

The user interface is outdated. It takes you back to the 00s. The interface looks old and you can't share documents from your remote desktop to your own desktop.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix Software/Workspace

Reviewed on 16/01/2020

Pros

Working in the hospital, Citrix Software provides a streamlined platform for which all the medical applications are on the "hub". It facilitates easy navigation between each EMR that I use and allows for access and transfer of private data quickly.

Cons

There are not that many cons to this software, but if I had to pick one, it would perhaps be the downtime this server goes through for fixes.

José Alexandre Dias
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Technical analysis on Citrix Workspace

Reviewed on 16/05/2021

Pros

I work in an IT company providing technical support, due to the pandemic many of our clients started to work at home using the Citrix tool as a Remote Office, the necessary tools of our customers were configured within the Citrix Workspace and the tool works perfectly.

Cons

We have been using Citrix Workspace for over a year and I have no points to complain so far!