Loom

4.7 (467)
Write a Review!
Video making solution facilitating workplace communication

Overall rating

4.7 /5
(467)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

96%
recommended this app
Sort by

467 Reviews

Eric
Eric
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Loom 101

Reviewed on 14/09/2023

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might...

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might want to use it for content creation or just to make quick videos.

Pros

loom is very easy to use, a plug-and-play kind of situation and I can get my presentations done without much hustle.

Cons

Loom primarily operated as an online tool. This means that users need an internet connection to record and access their videos.

Lucien
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom is a must have tool for a remote first scale up

Reviewed on 9/05/2024

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate...

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.

Pros

Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.

Cons

The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.

Alternatives Considered

ClickUp
Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible experience with Loom - warning everyone

Reviewed on 25/04/2023

I used Loom for 2 months, and experienced several instances of video recording randomly stopping....

I used Loom for 2 months, and experienced several instances of video recording randomly stopping. There was no pattern to it and no explanation. Randomly, it would just stop recording mid video.However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED. I'd just keep making video, hit save, and find out my 5 minute video was actually a 37 second video, and I'd just wasted a bunch of time.This has been an issue that has plagued me since day one, and I have attempted to reach out to support only to learn THERE IS NO SUPPORT. It's just a feature request system - it's a joke.This is a terrible tool, it has wasted hours of productivity, and I would strongly caution anyone from using it. It is unreliable and there is no support.

Pros

At first glance, Loom seemed like a great screen recording tool that saved time.

Cons

Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop. However, you won't *know* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't fully record. Infuriating.

Rob
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Save time and reduce meetings with this software!

Reviewed on 7/09/2024

I use this software daily and love the time it saves me from having meetings.

I use this software daily and love the time it saves me from having meetings.

Pros

Ease of use, speed to Learn how to use it. It’s really easy to show clients and colleagues how to so something on a system using a screen recording.

Cons

Nothing, I can’t fault this software it’s a no brainer for me.

Alternatives Considered

Movavi Video Editor Plus

Reasons for Switching to Loom

Did everyone I needed and was better value.
Jeff
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom for Educators

Reviewed on 17/03/2024

Its been amazing. As soon as you are done recording you have a copied link that you can quickly...

Its been amazing. As soon as you are done recording you have a copied link that you can quickly send to someone else. Its also really intuitive and takes very little or no training.

Pros

Its free FOREVER for educators. BUT its not an inferior product. Its an amazing product that we would probably pay for if it wasn't free.

Cons

Out of all my tools on my Mac, I feel like this updates all the time. Not bad by any means, outside of a very slight inconvenience.

Jerry
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy way to share instructional videos with commentary!

Reviewed on 2/09/2024

We have used Loom on and off for a couple years now. We are able to create instructional videos for...

We have used Loom on and off for a couple years now. We are able to create instructional videos for other employees and share them easily.

Pros

Loom is easily accessible for all of our employees for instructional videos

Cons

No real cons other than its a paid app but it offers a lot and worth it.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Feature-rich tool with practical sharing options

Reviewed on 22/08/2024

Helped me a lot of times to create quick tutorials for my team members.

Helped me a lot of times to create quick tutorials for my team members.

Pros

I like that you can use it for free (with certain limits) to be able to make an informed decision before buying. It's also a very convenient tool thanks to the practical sharing options.

Cons

The browser extension, while seemingly practical, didn't work well for me at all. Most of the time I had to use the main app instead.

Emma
Emma
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A great tool for sharing information and inspiration

Reviewed on 8/05/2024

Pros

Really easy and integrates well with my Mac desktop and laptop

Cons

I'm unsure about the security of the recordings. If there is confidential information on my screen when I record it, I don't know how safe that info is.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Intuitive and a time saver

Reviewed on 4/04/2024

A valuable addition to our CS tech stack

A valuable addition to our CS tech stack

Pros

Required me to rethink how to collaborate, but once the penny dropped this has been a huge time saver. Quick and easy to record videos to the team and tutorials for clients. All the edit functionality is really powerful and so can crop and triple my video without having to start again

Cons

Would love the ability to annotate on top of the video

Catherine
Catherine
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive Review in Loom

Reviewed on 1/06/2024

Highly recommended. You can record your videos anytime. Get notified when your videos are watched...

Highly recommended. You can record your videos anytime. Get notified when your videos are watched and commented. Some other employer requires this loom video for your introduction when you applying. You can upload it or copy the link and send it. You can login using your personal acct like Gmail or Yahoo mail. I'm using it for about 6 months.

Pros

What I like the most is very useful and user-friendly. You can use your personal account to record your video.

Cons

The feature of preview cannot play the whole recording of your video.

Rachel
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best Video Tool I've Used

Reviewed on 25/06/2024

Overall, my experience using Loom was great. It really allowed me to record and edit the training...

Overall, my experience using Loom was great. It really allowed me to record and edit the training content we needed for the team. I used to have to re-record content several times to get a good take, but Loom makes it so much easier to edit and get what you need out of a recording.

Pros

I loved that Loom provided a lot of versatility in how you wanted to record content. You could choose which tab or screen, audio or just video, or even add a video of you talking through the presentation at the bottom corner.

Cons

There was definitely a bit of a learning curve trying to learn to use this tool and maximize it's features. For example, I didn't know I could cut snippets of the video out until much later and even then it took some time to figure out, but that's also one of my favorite features once I did figure it out.

Adina Veronica
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom with my work

Reviewed on 21/08/2023

Pros

During online teaching, Loom made my work in class much easier. I conveyed correctly, clearly what I wanted to present if I had held the class physically. I easily recorded the lessons for my students.

Cons

I can't fault anything either in terms of my work, teaching online, or as a trainer for the courses held. helped me create useful materials for both teachers and students

Ahmet Furkan
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom Review

Reviewed on 4/06/2024

Pros

I have used Loom for bug reporting. It is a very useful product for bug reporting. I like mostly that Loom creates links and the record can see everybody that has the link. It is very easy to use to report bugs. My favorite screen recorder tool for testing.

Cons

If I don't have the premium the records limits are very less.

Jordan
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Explaining Computer-Based Problems/Solution to Clients Remotely

Reviewed on 6/09/2023

Overall my experience has been positive, and my clients have greatly appreciated the software when...

Overall my experience has been positive, and my clients have greatly appreciated the software when I send them explanations with video to accompany it.

Pros

I work remotely with various clients who record podcasts. That means that I'm managing a tech-based product, often times with clients who are not fluent in technology. I use Loom to go over systems, software, and processes in real time so the client can watch what I'm doing on their own time, and refer back to it if they need to in order to properly learn how to use the system/software etc.

Cons

There isn't really anything I don't like about Loom - it is exactly what it says it is. Even just using the free version, you can record multiple 5 minute videos if you have a longer message to portray.

Lucas
Lucas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Perfect for instructional videos or just personalised presentations

Reviewed on 9/01/2024

Pros

I was extremely happy with the way I could create either product demos or instructional videos with a personal feel. The bubble showing my webcam feed really personalised the experience for my customers.

Cons

I would sometimes have audio issues from my microphone. Audio would cut out or be choppy, this only occurred with Loom, other video capture software did not have this issue.

Gastón
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

user experiences w Loom

Reviewed on 26/08/2024

Pros

Personalization of each link and automatically summarizes of each video

Cons

There are no big things that don't like about loom

Andy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good quality screen recording

Reviewed on 3/07/2024

Decent screen recorder. Worth checking out.

Decent screen recorder. Worth checking out.

Pros

Loom helped make popular the concept of sending screen recordings via a link. After you record a screen-share its quickly uploaded and a link to the video created. It does this much faster than Google drive does.

Cons

Sometimes with software like Loom they start with a great concept eg easily make screen recordings that can be quickly shared via a link but then in an effort to improve it they add lots of options that you dont need so the UI is a bit cluttered.

Alternatives Considered

ScreenPal
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Loom unlocks the new level of video-supported marketing and sales.

Reviewed on 4/07/2023

Loves it!

Loves it!

Pros

apart from outstanding software solutions and technical features, I was very impressed with the support team. I had a few issues with managing the team members and admins and billing on Loom and I absolutely loved the customer support experience, everything was handled quickly and the team made me feel confident they will do everything to solve our case.

Cons

I believe there could be additional options for securing the content when sharing it with clients/partners, to ensure data privacy.

Alternatives Considered

Flowla
Gilberto
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Loom takes the hassle of short and quick communication

Reviewed on 7/12/2023

Pros

Loom has been fundamental in sharing quick feedback on features and avoids more time consuming meetings

Cons

Loom could be more easily integrated to other systems, right now the links work overall well, but it could all be better.

Sam
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Loom - an amazing video making tool!

Reviewed on 3/05/2024

Pros

It's so much easier to create a quick video whether it's creating snapshots for internal teams or external customers

Cons

Unable to change the background in Camera only mode.

Sara Gabriela
Sara Gabriela
Overall rating
  • Industry: Events Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great tool for short guidance videos

Reviewed on 3/10/2023

Pros

The quality of audio and video, the media library and the comment section.

Cons

I don't have any complaints or ever had any issues.

Rod
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everyday Loom

Reviewed on 28/11/2023

Highly valuable tool in outreach for customers, candidates and clients

Highly valuable tool in outreach for customers, candidates and clients

Pros

Loom is straightforward and can be used across several social media and communication platforms

Cons

Sometimes the ease of placing backgrounds and tabs gets a little confusing

Genna
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Simple very effective

Reviewed on 23/11/2023

Would use again and again. Great product for tutorials

Would use again and again. Great product for tutorials

Pros

A very simple interface with an easy to follow process. It recorded the whole screen and the audio came through great as well. Only needed to do one good recording so it wasn’t time consuming or inconvenient to start.

Cons

The interface opens when I log into my computer and isn’t easy to exit out of.

George
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom is easy to use and very useful

Reviewed on 21/11/2023

Pros

I love that you get lots of recording on the free trial. They are a very intuitive software but not too pushy.

Cons

There is not a bad thing I can say about loom

Liam
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great way to create interactive and insightful videos

Reviewed on 27/10/2023

Pros

So nice to use. There doesn't seem like there is any other tool that can be used so easily for recording yourself and work.

Cons

It can a bit clunky, not sure if that is my computer or the tool but sometimes recording stuff was difficult and had to reset the page.