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440 Reviews

- Industry: Photography
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Employee training software
Reviewed on 27/02/2021
Generally, I do enjoy to be part of this software that earned many things and many prosperous...
Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.
Pros
It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.
Cons
To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.
Response from Trainual
Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great platform for nonprofits and businesses alike.
Reviewed on 29/07/2023
So far Trainual has been exactly what we needed for our org. The training and onboarding was...
So far Trainual has been exactly what we needed for our org. The training and onboarding was probably one of the selling pieces for us. We were in the trial phase and [sensitive content hidden] got on multiple calls with us to help us think through the best way to utilize the platform.
Pros
We like the fact that we can keep all of our training, handbooks, and processes in one place for the whole team to train on and then references later. We can also update in real-time.
Cons
There are some pieces that aren’t customizable that I would love to change. We have teams that have more robust training that need their steps broken down a bit more and it can get cumbersome with the current layout.
Alternatives Considered
BasecampReasons for Choosing Trainual
We needed one place to put everythingSwitched From
Google DriveReasons for Switching to Trainual
Price, ease of use and what we needed to do.- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Difficult to Use
Reviewed on 24/05/2022
My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k...
My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.
Pros
In theory, it makes the process of onboarding and training easy and efficient.
Cons
The set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.
Alternatives Considered
Google Cloud Operations SuiteReasons for Switching to Trainual
It's already included in my usage account and by simply creating a table of contents, I can get essentially the same functionality that I was supposed to with Trainual.Response from Trainual
Hi Erica - thank you so much for taking the time to review Trainual. We're sorry to hear that the platform didn't meet your expectations, and we appreciate all of your feedback on how we can improve. We're always adding ways to make implementation much easier for our customers, and we're continously adding new content for this. If you ever would like to come back and try us out, let us know and we'll be happy to set you up with resources that'll make implementation much easier. But regardless, we wish the best of luck to you and your business going forward. Thank you for giving us a try!
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Trainual is becoming our all-in-one for policies and processes.
Reviewed on 9/08/2023
Pros
Trainual has been very easy to use to get our grocery store's policies and processes in the hands of all employees. It has a very clean look when there are processes that need to be written in steps and each page has the space to go in great detail for each step.
Cons
I'm sure that I'll be able to figure it out, but I cannot get my phone to use the Bluetooth/NFC capabilities with the Trainual devices placed around our store.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just what our company needed!
Reviewed on 20/05/2019
Overall, Trainual is something that every company needs, big or small. It's important to have a...
Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.
Pros
Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.
Cons
There are no cons that I have been able to find.
Response from Trainual
Thanks for the review -- Happy we were able to help get your team up to speed!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeping your instructions up to date is a breeze!
Reviewed on 27/02/2023
This is a great way to remind yourself of how to complete a infrequent task or a task that is...
This is a great way to remind yourself of how to complete a infrequent task or a task that is usually a assigned to someone else. If you are unsure of how to execute a procedure, Trainual has you covered. As long as the author has written good instructions, following them to complete a task should be as easy as going 'step by step. If you find a flaw while going along, that can be corrected without any issues (such as starting from scratch)Keeping your instructions up to date in Trainual is a breeze!And
Pros
Trainual works very well as a living, breathing document. You can update/change/add to/delete your documents as needed. We are a growing company so our procedures are growing with us. Trainual allows us to update our task instructions as they change. No excuses on not knowing what to do in any situation.
Cons
Hard to find a Con - maybe the only thing is that there are many options on how you format your post. Everyone has a unique way to spell out their instruction tasks, so uniformity is a not kept within the company.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Loving it!
Reviewed on 13/03/2023
Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The...
Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The new Chrome extensions have just made it all 10 times better!
Pros
The support is top-notch! The system is very intuitive for the end-user. Admins and users both love it.
Cons
Set-up can be a beast, but they do offer one-on-one support, migration services and a multitude of user guides, videos and training.
Alternatives Considered
Process StreetReasons for Switching to Trainual
The price was better, the customer support was unmatched and loved the integrations and ability to set permissions on folders and subfolders.Response from Trainual
Hey Deneice! ���� We're so glad to hear you love Trainual. We'll share this awesome news with our Support team. Thank you for sharing your review. ����
- Industry: Research
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clinical Trial Lifesaver
Reviewed on 1/08/2023
Pros
What I like most about Trainual is that we are able to utilize it across a vast platform within our clinical trial. With decentralized trials, we rely on the ease of technology. This platform has given us a strong tool to keep up with study-specific and site-specific training in one place. This tool is easy to pull reports from if needed for FDA visits.
Cons
I have not come across a feature that I do not care for as of now. I will update if I do.
Alternatives Considered
monday.comReasons for Switching to Trainual
Ease of use and the personalized feel from the platform itself to training, and getting help from the Trainual team.- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Decision we have made this year!
Reviewed on 20/05/2019
Using Trainual we are able to organize the content with have and share it consistently with our...
Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.
Pros
Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.
Cons
We need more "getting started" support - starting with a blank platform is a bit overwhelming.
Reasons for Switching to Trainual
Ease of use; quick, personalized customer service; beautiful platform design; app designed specifically for training associatesResponse from Trainual
Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email [email protected] with any questions.?
- Industry: Construction
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Ease of use for creating processes
Reviewed on 30/10/2023
I like Trainual but would love the editing to be more user friendly
I like Trainual but would love the editing to be more user friendly
Pros
I like just the overall reason that it exists
Cons
Editing the font and is very difficult sometimes
Response from Trainual
Hey Kristen! Thanks for the feedback. We're proud of why we exist, too. Check out the new editor experience and let us know if you're still having trouble. Happy to help!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Efficient Onboarding Solution
Reviewed on 7/06/2023
Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven...
Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven to be an efficient solution for streamlining our onboarding processes. The software's current capabilities have met our needs and facilitated a smoother transition for new hires.However, we acknowledge that there is untapped potential in the software that we have yet to explore fully. We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features. Once we allocate the necessary time for these tasks, we believe the software will enhance our onboarding processes even further.Overall, we highly recommend Trainual for its effectiveness, and we are eager to continue unlocking its full potential.
Pros
One of the aspects we appreciate the most is the ability to provide consistent information to our new hires in a highly efficient manner. It allows them to progress through the onboarding process at their own pace. The inclusion of quizzes within the program has significantly enhanced the learning experience. It not only reinforces their understanding but also provides a way to assess their knowledge retention. We are looking forward to the access they will have to our standard operating procedures, once we have them added to the program. This will serve as a valuable resource, enabling them to refer back to important guidelines and processes as needed.
Cons
We would appreciate the capability for increases e-signatures without incurring additional expenses. It would be beneficial to have a solution that allows us to handle a higher volume of signatures without any added costs. Alternatively, if there was a more effective way to sign off on all policies within the program that would eliminate the need for additional e-signatures. This would simplify and streamline the process and would further enhance our onboarding experience.
Response from Trainual
Wow, Tammie! This feedback is great. It's awesome to hear how Trainual is improving your onboarding processes and enhancing the learning experience. We look forward to hearing more as your experience unfolds. Would love to have you in our Trainual Insiders community. You can find us on Slack or Facebook. Thanks so much for taking the time to share this review.
P.S. Passed along your e-sign feedback to the product team!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive Platform for Process Creation
Reviewed on 16/05/2023
Pros
My favorite thing about Trainual is how easy they make the content creation process. The platform is super intuitive, so even without much background information/training on the platform, a new user can log in and generate a process or policy with ease (and make them look good too!) They are incorporating more AI integration as well so I expect the process could get even easier.If you do need help, the Trainual help & training center is really thorough and covers the platform itself, how to make awesome processes/policies and anything else you might need. The team is responsive by chat as well anytime I ever had a question or wanted to request a feature.
Cons
Just a couple features that I think could be helpful: A clear way to prioritize assigned content on the general user's "Desk"/homepage, as well as different options for the "look" of the homepage in general. If a user is assigned a lot of content, each subject assigned takes up a lot of space on the screen.
Response from Trainual
Thanks for sharing your awesome feedback, Kelly! It's great to hear how easy the content creation process has been for you and how intuitive the platform is for new users. The addition of AI integration is just getting started - many more exciting updates coming in this space!
Regarding your suggestions, a clear way to prioritize assigned content on the user's "Desk" and different options for the homepage's appearance are definitely on our radar. More to come soon!
Thanks for this thoughtful review. Always here to support you!
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Trainual is a game changer!
Reviewed on 9/05/2022
Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has...
Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place.
Pros
This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.
Cons
I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.
Response from Trainual
Hi Jennifer! Thank you so much for leaving this awesome review for us :) We're super stoked to hear that Trainual has been a gamechanger for your business!
And thank you for your feedback on the interactive features within Trainual. I'll pass that on to our Product Team, but if you have any specific ideas on interactive features that would be awesome, feel free to share them here as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration
We appreciate you for being a part of our community and we're excited to continue to work with you!
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loving Trainual
Reviewed on 17/03/2023
Game changer for our team!
Game changer for our team!
Pros
Trainual has impacted us greatly in the time we spend with our new hires. In the past, we would physically be in the same room for 8 hours with the person before they could get to work! Sometimes 2 people which meant 16 hours of 2 people time to get 1 person, possibly to understand! Well, those days are gone. 45 minutes in person! Everything else is completed via Trainual. Retention from the new hires has also significantly increased!
Cons
It took longer than anticipated for implementation. We had all the documentation in another system so the information was available. There was a definite learning curve in getting the system set up for our company. But we stayed the course, and we would do it all over again!
Response from Trainual
Hey Wanda! Thank you for this AMAZING feedback. These thoughtful insights help us understand what we're doing well and how we can better support new customers. Appreciate your time here!
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Trainual Review
Reviewed on 22/05/2023
Trainual has helped our team with being able to find answers to processes quickly. Everything is at...
Trainual has helped our team with being able to find answers to processes quickly. Everything is at your fingertips and just a search away!
Pros
I have to say I love Trainual. It is easy to use, was easy to learn being a new user. The help feature, How-to's, and pro tips is a great resource for knowledge. The Trainual support team is very responsive and helpful.
Cons
The card view! Card view vs outline view - Feel that all users should have the option for the outline view to help organize trainings and search for trainings easily.
Response from Trainual
Hey Cindy! Thank you so much for the kind words! We're really glad that you love Trainual. Our support team is always here to help (and love you right back), so don't hesitate to reach out if you need anything. Keep up the great work and stay tuned for major updates coming to Search! 🚀
- Industry: Defense & Space
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Trainual Review
Reviewed on 31/08/2020
Very good! Aside from the quiz features.
Very good! Aside from the quiz features.
Pros
Some things that I love about Trainual are the features where I can add media like videos and gifs.
Cons
There are a lot of ideas I have that would make Trainual more effective. For example, being able to play the videos right in Trainual without having to click a link and open a new tab. COLOR CUSTOMIZATION! I hate the light gray color for all of the buttons (save, next, etc) I wish it was literally any other color. But if it was customizable that would be even better. Also when creating a test there NEEDS to be an option to select how many questions/possible answers for a given test. Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions! What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong. And the “essay” exams are NOT FUNCTIONAL because there is no way for the Administrator to review and approve the submissions. It just says 100% no matter what they write. For the Quiz portion of Trainual I rate it a 2/5. There is so much more development that needs to be happening here. Otherwise it’s a good platform.
Response from Trainual
Hi Raegan! Thank you for leaving such a thoughtful review of your Trainual experience. A few of your suggestions have recently been updated in our platform, including a new "Dark Mode" feature, and PDF Imbeds which allows you to play videos (and much more!) right on the platform. We truly appreciate your suggestions and are always here if you have additional feedback!
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly Recommend
Reviewed on 13/05/2022
Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every...
Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every step of the way to help me navigate when I've had questions.
Pros
As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.
Cons
The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.
Response from Trainual
Hi George - Wow! Thank you so much for this amazing review of Trainual :) We're beyond pumped to hear that the platform has been a huge help in the way you train employees. And we're really glad to hear we had everything you need to be successful. That made our day hearing that!
Appreciate you a ton for being a part of our community, and we're excited to continue to work with you!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Positive Experience
Reviewed on 24/08/2020
Overall my experience with Trainual has been positive and made policy and procedure writing a...
Overall my experience with Trainual has been positive and made policy and procedure writing a little easier and even fun!
Pros
Trainual has been great for getting us organized and having all our policies in one location. Assigning subjects and ease of use for employees has been really helpful.
Cons
I would like a signature page option for the agreements and handbook acknowledgement receipts.
Response from Trainual
Hi Kathryn! Thank you for the thoughtful review of your Trainual experience. We definitely understand your need for a signature option, and we'll be sure to let our Product Team know. We appreciate your continued support! Let us know if you have additional feedback or questions for us!
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Trainual is key
Reviewed on 29/03/2021
Easier training platform than the previous platform we used so there were fewer technical issues...
Easier training platform than the previous platform we used so there were fewer technical issues which saved us time fixing those issues during Training. It was a great experience overall.
Pros
The fact that we had to suddenly hire and train people in a short manner of time because of an unexpected surge of workload, the ease of transitioning to Trainual really helped. We were using a different software/platform before and it was a bit of a pain and we found Trainual a few months back before hiring, thankfully. Trainual is also perfect for our current needs. It's really easy to learn how to navigate around Trainual and learn how to use it from an Admin perspective. We didn't experience any technical issues along the way even from the user's side. I also liked the feature where you can see their progress in a detailed manner, like when did a specific user start on a course and when did they finish it.
Cons
There really aren't that many things I didn't like about it. I guess I would just push on considering adding more test styles/quiz styles. Additionally, I think we can add more details on the Reports, like the computed duration of how much time a user spent on a specific subject & course. Also, it'd be nice too if there was a feature where the courses & subjects are locked or set up to be taken in a specific order. These are the things on top of my head right now.
Response from Trainual
Hey there! Thanks so much for leaving us a review. We're excited to hear that Trainual helped your team effectively train your new employees in such a short amount of time! And we appreciate your feedback on the areas we can improve. We'll pass that on to our product team so we know where to focus on as we improve the platform. If there's anything else you need from us, always feel free to reach out and we'll be glad to help!
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Love Trainual
Reviewed on 12/05/2023
Pros
I would recommend it Trainual to everyone. It’s easy to use and with it being able to be used on the phone is a big plus. As I can use it anywhere I’m at.
Cons
I don’t have any cons with Trainual.
Response from Trainual
Thanks, Stacy! We're thrilled to hear that you would recommend Trainual to everyone. Making our platform easy to use and accessible mobiley was important to us, and we're glad to know it's been a big plus for you. We believe that learning and training should be convenient, no matter where you are, and your feedback reassures us of that. We appreciate your support!
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Online Training
Reviewed on 23/03/2023
Overall Trainual is a good learning management system. I think there are some opportunities to...
Overall Trainual is a good learning management system. I think there are some opportunities to upgrade the end user experience. Additionally, I would love to see more formatting options when building out trainings.
Pros
The process of building out training in Trainual is very easy and organized well. Also, the process of adding new users, onboard, tracking and assign trainings is straight forward.
Cons
I don't love the users interface. It isn't as organized and it can be a little hard for teammates to find information if they don't know exactly what they are looking for.
Response from Trainual
Thanks so much for sharing your review! We hear you on General user view and formatting. We've got some really exciting updates coming this month and beyond. I think you'll be pleased, so be on the lookout. Would love to hear your thoughts at [email protected]. Thanks again.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy long time customer
Reviewed on 13/05/2022
Trainual helps us to on board and train our new agents affect effectively and efficiently. Because...
Trainual helps us to on board and train our new agents affect effectively and efficiently. Because of the software we are able to do this very easily. I’ve lost count of how many man hours this software has saved us
Pros
I like the Learning paths and the ease of use of the system overall.
Cons
None that come to mind that I like least.
Response from Trainual
Hi Kevin! Thank you so much for leaving this awesome review and for being a long time customer of ours! We're super stoked to hear that you've been happy with Trainual over our time together, and we think you're pretty rad, too :)
Looking forward to continuing to work with you, and thank you for being a part of our awesome community!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Trainual is helpful beyond just the software
Reviewed on 25/08/2020
Besides the software I really appreciate the podcasts and virtual classes that help businesses to...
Besides the software I really appreciate the podcasts and virtual classes that help businesses to be their best selves. Providing sessions on hiring, onboarding, and leading with empathy have been especially helpful for our team.
Pros
We didn't have written processes previous to using Trainual. This software has helped us get everything out of our heads and onto "paper" so that there is clear understanding across the board for what is expected from our employees and what they should expect from us as a company. It's easy to set up, easy to modify/customize, and easy to use. We are an HVAC contractor and not all of our employees are tech savvy. We've had no issues whatsoever in any of our employees using the software. And living in the new normal of social distancing this software has allowed us to hire, onboard, and train people virtually. We're better at these three items now than we ever were before and it's due to our use of Trainual.
Cons
I can't think of any issues we've had with the software.
Response from Trainual
Hi Stephanie, thanks for sharing your your Trainual experience. We're so excited to hear that implementation has been easy and that the platform has improved your processes and training! We hope it continues to positively impact your organization! Please don't hesitate to let us know if you have additional questions or feedback as you're getting started.
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Super Easy to Use
Reviewed on 14/05/2021
The team at Trainual has been amazing. They have supported us throughout the process. When you have...
The team at Trainual has been amazing. They have supported us throughout the process. When you have a great product and an even better team supporting it, great things happen.
Pros
This product is super easy to use. Our team was able to get up to speed quickly and start building content right away.
Cons
I would like to continue to see more reports.
Alternatives Considered
CoassembleReasons for Choosing Trainual
Easier to author content.Switched From
CoassembleReasons for Switching to Trainual
Easier to use.Response from Trainual
Hi Ryan! Thanks so much for leaving us a review. We appreciate it! And we're pumped to hear that you were able to get your team up to speed quickly by using Trainual And thanks for sharing your feedback on Reports. We are making some updates to our product to improve that area, so stay tuned! If you have any other questions or feedback, always feel free to reach out and we'll be more than happy to help!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Trainual Review
Reviewed on 13/05/2022
Pros
The ability to store and manage all training formats in one place.
Cons
It would be nice to have the ability to communicate to employees through Trainual.
Response from Trainual
Hi Narciso! Thank you so much for leaving us a review :) We're super stoked to hear that it's made it easy for you to store and manage all of your company training in one place. You rock!
And we appreciate you sharing your feedback on being able to internally communicate to employees within Trainual. We'll pass your feedback on to our Product Team as we're always looking for ways to improve.
Thanks so much again for being an awesome part of our community and for working with us!