Gofrugal Reviews

easy to use
good customer support
friendly behavior of tech support members
Cheap in cost
Inventory management
E invoice feature is good and easy to use

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

i have been using enterprise version, it lively links multiple stores and maintains the stock. it has 1000 plus reports, it will give you detailed analysis even i learned many techniques through that. the finance linked with this software, gives enough to avoid tally software. the mobile version makes not just comfort, its superb when we out of office.

customer support has been made chat, that phone calls. its annoying many times. because if you are not a software person like me, could not understand the problems many time. that how will you express it in text format to make their Assure care executive to understand.
for every chat they will send you youtube.com link to see video. if you are capable of doing by yourself of watching videos, need no worries.

no Pros. The software is not user friendly

This is my honest review.
This software was recommended to me by a retailer in ooty.
On contacting the bangalore office, i was visited by their area manager and [SENSITIVE CONTENT HIDDEN].
I paid Rs 10000 as advance for them to start installation and training
on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job

On day 4 after numerous calls i was visited by [SENSITIVE CONTENT HIDDEN] who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day

I started using the software and encountered millions of bugs, i made a note of every one and contacted [SENSITIVE CONTENT HIDDEN]. He told me he would follow up and solve any issues facec by me.
That is the last i heard from them.
I have since installed Shoper from Tally and am extremely satisfied with it.
With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money.
I have been trying to get in touch with them for a refund but there is absolutely no response from them

Security and reports gst but it is easy to operate

It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue

Easy Updation and Operations of this software is one of the best.

Very Few but as per staff support each and every problem seems to be minimalist.

Inventory management has become very easy for us. Also, very easy for billing and managing sales returns.

Customer support executives are not very trained..there can be scope of improvement there

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

I dont find one when i compare gofrugal with other software.

Reports and it’s a user friendly software

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Sale and purchase and non moving items

Unmatched software new development in the software

Sales ,purchase,credite note, debit note, ledger

data security, easy help through mail chat

Gofrugal software has batch and expiry date modules wch helps alot the pharmacy owners to track their stock movement basing on those mentioned 2 modules.

It has stock movement report status wch helps a user to indentify how product are consumed

Gofrugal is missing with mult tasking tabs

1) Excellent support 24/7
2) customized for over 48 vertical businesses
3) product features are very impressive and provides value for money
4) Gofrugal Team has a very proffesional customer relationship management team
5) Price of the product is worth ROI (return on investment)

Customised for over 48 business vertical

I am using the software more then 10 years and its very useful for billing and accounts with GST upload.Very much useful for find the purchase order and make use to place order

We are almost using all the module i dont have any particular so its good

Very user friendly, has numerous features and very robust. Online support have been great.

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

CONVERSION OF CHALLAN TO INVOICES.
EASE OF USE IS OKAY
I HAVE NOT TRIED

INABILITY TO CONVERT JOB WORK PRODUCTION CONSUMPTION ENTRIES ARE NOT THERE IN THE SOFTWARE

Usability and functions , good customer support,
currency compatibility in every country

The software is easy to learn and use, has good customer support and security features

Functionqlly it has almost everything a restaurant wpukd need to undertake its ooerations, stock, accountimg, CRM & Kitchen Management.

The Enterprise Version of this s/w is quiet expensive and prices itself out of market for resturants with less than 50 outlets..

Billing and for the sales purposes the billing is useful.

Inventory having some concern and the offer was not fully completed.

Reduced time consuming of to place the order and generate invoices within business SLA

We are expecting customer support and product enhancement as per business requirements

Customizable. Scalable and suitable for every retail or restaurant business. Has version for most verticals

The P&L account is only on the traditional form. Needs to be changed to the modern vertical format.

Ease of use , great customer service Thanks

All ok , covers every aspect correctly .