MYOB Acumatica Reviews

The software is reliable and does the job. It doesn't have fancy reporting or an amazing user interface but it's got everything you need. MYOB responded well to the changes needed for STP reporting, JobKeeper payments and Government Grants.

It has been good. Coming. From Greentree MYOB fitted in without too much problems.Fields we’re compatible

Very disappointing. There is no one trainer that knows the product inside out, you are being trained by different people who know different components of the product, and they are also learning as they go in some cases. That's if they call you back as the wait can be 5 minutes or it can be 2 weeks when someone takes a holiday.

Been great. Been with the product for over 5 years

Love it and have customised it to save time.

Still leaning but our Communicat consultant, [sensitive content hidden], is very supportive.

Excellent platform, we love working with clients and partners to get our e-commerce customers where they need to get to.

Good and handy for what I needed it for at the time

inventory side was great but financial side was difficult

It is good system. It has improved a lot in past few years with new changes coming I am expecting it will be more useful like onborading feature is good.

10/10 great experience and would definitely recommend to close friends and familg

Overall, due to the scalability, usability, industry-specific editions, real-time data, feature to automate manual processes, and well integration with other apps, it is a worthwhile software to have.

Not that great.... we spent 12 months of training, delayed going live because the inventory warehousing module didn't productively handle once of imports which needed to be allocated to Service Orders or Sales Orders. To make the system work over 400+ additional hours of customisation would be needed to allow picking slips on Service Orders, Batch customer driven backorders for weekly supply orders, sync up equipment management with service management, but the one thing that stopped going forward was the warehouse receivable process that was so underdeveloped it needed a complete revamp. None of this was picked up during the first few weeks of scoping the required workflow. On the 11th Month we decided to call it a day as the additional cost was 200% more than what we first expected. MYOB pulled the EULA and said we must keep paying up to 18 months of user subscriptions even though the product sold was not fit for purpose.

Overall positive experience as we reached our goals

very good, team enjoyed using it, never any stockage or production issues, so it was all working well

When the system is working properly, it is good. It took around 5 months to get it running properly in terms of the correct sequence of 'business events'. There were problems with the choice of inventory allocation process for the sales orders so we had problems with back-ordered stock arriving and triggering pick slips. For the past 3 months, we have had major problems with MYOB's hosting of the service which has ranged from zero access to the system, to system drop outs to 'business events' not firing. Our local consultant has been on the job chasing MYOB with support tickets. We are now 3 months in with little to no contact from MYOB and no hint of what the problem is or what the fix is. Incredibly we have recently heard through our consultant that MYOB is scheduling an upgrade to our service in around 5 months time. We are no clearer as to what the problem is nor whether this upgrade will fix the problem. Nor an explanation as to why it has taken 3 months to arrive at this point of requiring an upgrade. Nor an explanation as to why it will take 5 months. Nor whether it can be brought forward.

Very good. I was using an outside source to do our payroll and it was taking all day. Now it only takes about an hour. Fantastic.

it is one of the most user-friendly and efficient software platforms I have ever come across.

My experience in using MyOB Advanced is great. I'm dealing with customer services and Human Resources works. MyOB Advanced helps me and my company to be more responsible and gives more measurable and satisfied services to our workers and clients.