QuickBooks Enterprise Reviews

QuickBooks Enterprise

4.5 (20,462)
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Enterprise accounting, FSM and inventory management solution

Overall rating

4.5 /5
(20,462)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.1/5
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20462 Reviews

Jane
Jane
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Worth the price tag

Reviewed on 13/12/2019

I started out learning QuickBooks on the desktop version for a previous job, and the software has...

I started out learning QuickBooks on the desktop version for a previous job, and the software has come a long, long way since then. The online version is well organized, easy to use, and in the three years I've been using it I've never run into a single glitch.

Pros

QuickBooks online gives me one place to track everything related to money for my small business: income, expenses, taxes, and payroll. It's easy to set up and use, and I like knowing that even when I'm not paying as much attention to some of the bookkeeping as I should, it's still being tracked for when I have time to get to it.

Cons

It's a little pricey and the help/FAQs aren't always that helpful, but those quibbles are greatly outweighed by how easy and useful it is.

Alternatives Considered

FreshBooks

Reasons for Choosing QuickBooks Enterprise

At least at the time I made the switch, FreshBooks didn't support expense tracking or tax software integration.

Switched From

FreshBooks

Reasons for Switching to QuickBooks Enterprise

One of the things that makes QB worth the price tag is that it includes *everything* a small business needs. Rather than having to track income, expenses, taxes, and payroll in separate places, everything is linked and organized in one place.
Girish
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

QuickBooks Enterprise: A Powerful Tool with a Learning Curve

Reviewed on 9/09/2024

It's a powerful tool that has helped me streamline my business operations. While the learning curve...

It's a powerful tool that has helped me streamline my business operations. While the learning curve can be steep, the benefits of using this software far outweigh the drawbacks. The advanced features and customization options make it a valuable asset for any business that requires sophisticated financial management.

Pros

It's been a lifesaver for managing my complex business finances. I especially appreciate the advanced inventory tracking, job costing, and customizable reports.

Cons

The steep learning curve and complexity of QuickBooks Enterprise can be a challenge. Especially for users who are new to accounting software, it can take some time to get familiar with all the features and functions.

Elizabeth
Overall rating
  • Industry: Ranching
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Review for QuickBooks

Reviewed on 20/09/2024

It's been okay I just don't have the time to watch all the videos to use it that they offer. If I...

It's been okay I just don't have the time to watch all the videos to use it that they offer. If I had time I would go through it but I don't as a business owner

Pros

The fact that they have people on board to help you walk through it when you don't understand some things

Cons

I don't like the fact that they have limited hours for people to help you online

Monisha
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QuickBooks Enterprise: Fundamental for Effective and Adaptable Monetary Administration.

Reviewed on 30/07/2024

My general involvement in QuickBooks Enterprise has been positive. It offers a broad set-up of...

My general involvement in QuickBooks Enterprise has been positive. It offers a broad set-up of gadgets that smooth out money related organization, redesign enumerating limits, and work on useful efficiency. While the cost can be higher and a couple of features may be marvelous, the energetic value and flexibility make it a significant asset for associations looking for areas of strength for an organization plan.

Pros

I like most the comprehensive financial administration highlights, including progressed detailing, adjustable invoicing, and vigorous client the executives apparatuses, which upgrade precision and effectiveness for business tasks.

Cons

The least liked part of QuickBooks Enterprise is its greater expense contrasted with different choices, which might be a boundary for more modest organizations, and the intricacy of a few high level elements.

Heather
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Quickbooks's good and bad experience

Reviewed on 19/08/2024

It is ok product for using paystub and the bookkeeping. The program developers should test every...

It is ok product for using paystub and the bookkeeping. The program developers should test every function and make video for the users. And this is the accounting product but why it is not clear about the bill that actually cost. I still don'k know why they charge me more.

Pros

I am using QuikckBooks for bookkeeping and Pay Stub for my restaurant. It is a useful product for a small business owner who wants to reduce expenses. Here are the good points.

1. All in one product : I don't need to use another product for the paystub. It is a total accounting product.
2. It is easy to pay out the staff wage : it can be linked with a bank account, so I don't need to go to online banking for wages.

Cons

1. The subscription price is different, the actual monthly bill doesn't show a description of the cost.
2. Weekly time management for the counting staff hours, always errors (hard to figure out how to use).
3. The camera shooting for the receipt is unstable(the green square for capturing paper receipts is unstable)

TRACY
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

EXTREMLY USER FRIENDLY

Reviewed on 16/09/2024

Absolutely love the software and how user friendly it is.

Absolutely love the software and how user friendly it is.

Pros

Very user friendly and the fact that you are able to provide multi-company combined financials easily.

Cons

I don't like how you are able to delete entries so easily.

Kara
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Impressed so far

Reviewed on 6/09/2024

Have been using it for a year so far, have been impressed.

Have been using it for a year so far, have been impressed.

Pros

Was pretty easy to learn, also have very helpful video tutorials.

Cons

Upload of chart of accounts did not go as easily as expected

Alternatives Considered

ADP Workforce Now

Reasons for Switching to QuickBooks Enterprise

Easier to use, had previous experience with ADP
Darren
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quick books leading the way

Reviewed on 23/08/2024

Still use it today for my business, used other things, this is the best one.

Still use it today for my business, used other things, this is the best one.

Pros

Easy to navigate, easier to work with. Fast results.

Cons

I can't think of something of the top of my head.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Enterprise

Reviewed on 27/08/2024

It is a decent business device that assisted me with making heads or tails of generally my costs as...

It is a decent business device that assisted me with making heads or tails of generally my costs as a whole. It has a couple of buggy mixes which was baffling. Furthermore, I truly hated the non group labeling framework. Other than that, I have thought that it is extremely valuable and have involved QB for the beyond 3 years for my assessments. I don't utilize it to document burdens any more, as I presently have a bookkeeper and I plan everything in QB first and afterward work with my bookkeeper to record the charges. Incredible for private companies.

Pros

High level Stock Administration: QuickBooks Venture incorporates progressed stock administration highlights, for example, standardized identification examining, chronic number following, and FIFO costing. These instruments assist businesses with effectively following and deal with their stock, diminishing blunders and further developing exactness.

Cons

QuickBooks Endeavor is more expensive contrasted with other QuickBooks forms. The product requires a yearly membership and the cost increments in light of the quantity of clients and extra highlights required. This cost can be a boundary for independent companies with restricted financial plans.
Intricacy: QuickBooks Endeavor is a strong programming with cutting edge highlights, which can make it more intricate and overpowering for clients who are curious about bookkeeping programming. A few clients view the expectation to learn and adapt as more extreme contrasted with other QuickBooks variants.

P
P
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Genuine review on QuickBooks Enterprise

Reviewed on 8/08/2024

Pros

The thing that attracted me most with QuickBooks Enterprise was its advanced inventory management feature which allows you to keep a close look at your merchandise across multiple locations. Due to the extraordinary scalability of the software, it is made for companies with expansion and growth on their mind. The customization options provide tailored solutions for each area of business needs, with industry-specific editions as well. Not only but the advanced analytics and reporting functionalities allow you to extract useful information that can be leveraged in smart business decisions

Cons

The biggest disadvantage of QuickBooks Enterprise is the high cost associated with most small businesses, and Medium-sized price for other corporate customers. Not suitable for beginners who have less or no experience with accounting software, as it is complex and steep. In addition to this, if you press older tech into service then be prepared for performance issues as the software is very resource intensive which can lead to buying more boxes.

Beverly
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QUICKBOOKS IS AWESOME

Reviewed on 12/09/2019

My overall experience has been great I would definitely recommend this company to anyone.

My overall experience has been great I would definitely recommend this company to anyone.

Pros

Quick books has a very easy to understand app & website to manage all your business needs.I deal with a lot of truck drivers on a daily bases and Ifta tax tracking has always been a hassle,but not with quick books.They allow you to add mileage & fuel cost to better estimate quarterly taxes.You also received discounts on tax preparation software.

Cons

I honestly don’t have anything bad to say about quickbooks.The only thing I suggest is that they partner with more companies to offer customers discounts.

Alternatives Considered

FreshBooks

Reasons for Choosing QuickBooks Enterprise

Square continued to place payments on hold and the website I didn’t feel offered everything my company needed to operate correctly & efficiently.

Switched From

Square Point of Sale

Reasons for Switching to QuickBooks Enterprise

They offered more services at a reasonable price.

Response from Intuit

Great review, Beverly! Hearing how easy and helpful QuickBooks has been to you and your company is music to our ears. We'll continue to be there to assist with all of your mileage and cost tracking, and tax prep for years to come. For more info on ways we're working to provide even more features and functionality to you, we recommend checking out our Blog: https://intuit.me/2L2zqTv

Cheers to continued success!
Morgan, The QuickBooks Team

Justin
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

QuickBooks Online review

Reviewed on 4/11/2019

As we deal with mostly smaller business our experience is very good with QBO and it works very well...

As we deal with mostly smaller business our experience is very good with QBO and it works very well and i would say a large majority of our clients are happy with it.

Pros

QuickBooks Online (QBO) is a very useful software for our industry. It gives clients a much easier time when completing their accounting records. The software is fairly easy to use with most clients (even those with little or not accounting experience) can use the software little or no training on our part.

Cons

The software is very good and very geared towards smaller companies and owner-manged businesses. If the company grows it is very evident that QBO is no longer useful for them. It does not handle a large number of transactions easily and the larger you are the more likely that error downloads will occur and duplicates or omitting transactions does occur.

Alternatives Considered

Sage 50cloud Accounting and Xero

Reasons for Switching to QuickBooks Enterprise

QBO is the most well known and it has a lot of integrations with our accounting software, other companies are coming but at the time this was our best option mainly because of that.

Response from Intuit

Hi, Justin. Providing you with the tools you need to get the job done quickly and easily is our top priority. It's great to know you've been able to do this with QuickBooks! We're continually working to provide advanced features and functionality that will meet the needs of every business. To find out about what's going on behind the scenes, we invite you to check out our Blog (https://intuit.me/2L2zqTv). Additionally, you may want to take a look at our available apps that integrate directly with your account to expand it's versatility (https://apps.intuit.com/app/apps/home).

Wishing you continued success!
Morgan, The QuickBooks Team

Stephanie
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The only accounting software I'll use

Reviewed on 13/11/2019

Quickbooks has helped me be able to stay a solo-entrepreneur and not need to hire a bookkeeper,...

Quickbooks has helped me be able to stay a solo-entrepreneur and not need to hire a bookkeeper, accountant or assistant because I'm able to save time and keep up with it by myself!

Pros

Quickbooks just makes it so dang easy to run my business. When I was starting out, I had NO idea how to manage my money, balance my books or split my business income from personal expenses. Quickbooks makes it simple to categorize, upload, split and balance my money. I have saved so much time on taxes and bookkeeping in the last four years. I truly don't know how I would have figured all this out without software like this.

Cons

I do wish that there was a built-in time tracker of some kind. I want to be able to send clients invoices based on time worked on a project and it would be really nice to have that built into the software itself without paying extra or using a third-party app.

Alternatives Considered

FreshBooks

Reasons for Choosing QuickBooks Enterprise

I needed something that was a little more user-friendly and affordable for what features I needed.

Switched From

Wave

Reasons for Switching to QuickBooks Enterprise

The price point and the simple design

Response from Intuit

Hey there, Stephanie. Saving you time and energy so you can devote more attention to your business and customers is what we're here for. Hearing how helpful QuickBooks has been is music to our ears! We're always working toward making the software even better. Your feedback helps us do just that. You can find out more about what's going on behind the scenes by viewing our Blog: https://intuit.me/2L2zqTv

Thanks for a 5 star review!
Morgan, The QuickBooks Team

Mark
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Quickbooks review from a long time user.

Reviewed on 1/02/2020

I would rate my overall experience with QuickBooks as Very Good. It is not the most sophisticated...

I would rate my overall experience with QuickBooks as Very Good. It is not the most sophisticated accounting software on the market but interface and general user experience makes it a top choice when looking for non industry specific accounting software.

Pros

I have been using QuickBooks with multiple companies for over 15 years. Have found that once the learning curve has been mastered the interface is intuitive and clean to work with. Over the years many of the ancillary weaknesses or lack of added needs have been addressed. While I used to think QuickBooks wasn't evolving quickly enough with changing needs. They have improved greatly over the last 5-6 years and I feel the software has become flexible enough to handle our growing and changing needs.

Cons

I would say my main concern has been the lack of sophisticated statistical analysis that other accounting software provides. Quickbooks has been addressing these concerns over the last few years and has and is improving in these areas.

Alternatives Considered

Sage 50cloud Accounting

Reasons for Switching to QuickBooks Enterprise

User interface was easiest for my employees to start with and improvements in function has been a key to continued use.
Amy
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BEST PRODUCT MONEY CAN BUY

Reviewed on 27/03/2020

The ease of use is probably why I have stayed with it. I am not a technical guru and yet I...

The ease of use is probably why I have stayed with it. I am not a technical guru and yet I learned this program and have been able to benefit from every update and feature they have added. Each feature was easy and quick to learn with their easy to follow training guides and their chats to answer questions.

Pros

Ease of use, better than the Square or other software on the market, keeps all information and is HIPPA compliant and protected, accurate accounting when my business had 14 employees and love it now that I have downsized, easy to do taxes yearly and quarerly

Cons

Can't think of any which is why I have used it and stayed with it for 22 plus years, despite other programs and gadgets that have come on the market!

Reasons for Switching to QuickBooks Enterprise

I liked the quality, ease of use, the technical support, the features, the ability to do taxes, the ability to arrange the features to fit my business needs as they changed and just about everything which is why I have never changed even after looking at other programs and compared.
Ricky
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Quickbooks Online - Rock Solid Accounting Software!

Reviewed on 5/05/2020

Overall it's been a positive experience. We've used Quickbooks from the very beginning and have no...

Overall it's been a positive experience. We've used Quickbooks from the very beginning and have no plans to change anytime soon!

Pros

Quickbooks is very user-friendly. When I took on the accounting duties for our company, I never had any accounting software background before using Quickbooks, but I was easily able to understand how to use it quickly. One of the best features for me is the customization of reports/templates. Once you understand how to customize reports and use recurring templates it becomes a huge time saver. In addition, since it is a popular accounting software, there is always a lot of answers available online, youtube, customer service, etc.

Cons

One thing I wished Quickbooks added is the ability to import an excel file into a bill. Our employees submit expense reports in excel and I would like a function that allows me to import it into a bill. Right now I have to manually copy and paste the information from the excel expense report into a bill. I asked someone in customer service about this and they said it wasn't an available feature yet. It would save a lot of time!!!

Justin
Justin
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Good Accounting Software for Small Businesses

Reviewed on 4/04/2022

It is a good business tool that helped me get a handle on mostly all of my expenses. It has a few...

It is a good business tool that helped me get a handle on mostly all of my expenses. It has a few buggy integrations which was frustrating. And I really disliked the non batch tagging system. Other than that, I have found it very useful and have used QB for the past 3 years for my taxes. I do not use it to file taxes any longer, as I now have an accountant and I prepare everything in QB first and then work with my accountant to file the taxes. Great for small businesses.

Pros

I like that QB is easy to use and that I can connect mostly all of my accounts to it. However, I was unable to connect my Home Depot credit card for some reason. I have used QB to prepare a profit and loss statement for my accountant. I have painstakingly used this software. I have used it almost on a daily basis, as it helps to give me a clear financial picture of my small business. I can't see myself managing my e-commerce business any other way, since I have many transactions.

Cons

The fact that I cannot group tag transactions. In a business like mine that has thousands of transactions throughout the year, the biggest gripe I have with QB is that I cannot batch select and change the tags. The tags are so important, especially if running multiple businesses, which I was. Since then, I have closed two of those businesses for the very reason that I cannot properly manage it all with one quickbooks account. I thought it would be easy to tag things, however, it truly sucks to have to go one by one. Also, I dislike the "rules" it auto creates because for any new transaction type, it pops up and really slowed me down when I was already having trouble with my tagging and categorizing.

Alternatives Considered

iCloud and monday.com

Reasons for Switching to QuickBooks Enterprise

QB is simply the most comprehensive and overall the easiest product to use to account for my small business. I didn't like the other options that I explored and felt that for the money, it was a good way to do all of my business and personal accounting.
Tania
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and allows for multiple users and access from anywhere

Reviewed on 30/01/2023

The enterprise team was amazing when helping set everything up and have been helpful with any...

The enterprise team was amazing when helping set everything up and have been helpful with any questions since. We used to use desktop so the switch was very easy for us. We did not like QBO and it didn't have the features we needed that were in the desktop version, so this was the ideal solution to add accessibility from different locations and for different users.

Pros

The ability to access from anywhere and with multiple users - even at different locations.

Cons

The ability to save a file onto the users computer rather than the enterprise "computer" is difficult to navigate. Unless using the program that came with the user computer, you don't seem to be able to send emails either.

Alternatives Considered

QuickBooks Online

Reasons for Choosing QuickBooks Enterprise

We wanted to be able to access from other locations and to have multiple users.

Switched From

QuickBooks Desktop

Reasons for Switching to QuickBooks Enterprise

QuickBooks online did not have the options we needed for non profit pastoral source deductions. I spoke with multiple people at help desks and in the end it was not possible to get what we needed. Desktop had this option and by using Enterprise we were able to solve all our problems.
Lyn
Lyn
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

For the Beginner

Reviewed on 10/10/2018

I would and have recommened this software to many different people for different situations as its...

I would and have recommened this software to many different people for different situations as its user friendly, easy to navigate and has some great custom report features. I run a small local non profit and have been using QB for over 13 years with no intentions of changing to any other service.

Pros

What I like most about this software is the ease of use. They make it very simple to enter customers and vendors along with invoices and/or bills. Then posting the payments and reconciling the accounts. You can use one piece or all the different capabilities, that is your choice as they do all work together.

Cons

The thing I like least about this software is the troubleshooting. You have to have the exact title or phrase of what you've done wrong to find solutions to help you. I typically only do internet searched for assistance and have not used the call in system. That might actually help me more but I'm impatient and typically don't want to wait

Response from Intuit

Thanks for reaching out with your comments, Lyn. I'm delighted to read we're doing our part to provide a wide variety of capabilities in an easy to use package. We're proud to be backing River Cities United Way, so rest assured we've got you covered when it comes to support.

As an alternative to calling in, I encourage you to reach out to the product experts who monitor our social media channels. You can find us on Facebook (Intuit QuickBooks) or Twitter (QBCares), and our chat reps would be more than happy to be of assistance. As an added benefit, you can expect quick responses anytime within their hours of availability (M-F from 8 a.m. until 10 p.m. EST). We're just a message away when you have questions, and they can lend a hand with finding the solutions you need.

Thanks a ton for your 13-year loyalty to QuickBooks, by the way! I'm wishing you and your non-profit continued success, and a wonderful rest of your week ahead!

Jess, The QuickBooks Team

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

So easy: Quickbooks Self-Employed

Reviewed on 12/03/2019

Overall, it’s a great program for self-employed people with fairly simple business practices......

Overall, it’s a great program for self-employed people with fairly simple business practices... people who are service providers (massage therapists, counselors, interpreters, consultantsc etc). I had more complex businesses so am used to a bit more flexibility than QB Self-Employed offers, but they are mostly preferences than actual essentials (except the Chart of Accounts comment above). I recommend it to everyone!

Pros

MILEAGE TRACKING!!!
The software tracks your trips and you later pick business or personal for each trip. It shows you the address for both origina & destination, as well as time of day, which makes it easy to figure out what the trip was for. QB keeps an updated tally of your mileage deduction for tax purposes.

EASY CATEGORIZATION OF EXPENSES:
Automatically populates transactions from your bank AND credit card accountant into the ledger, so all you need to do is select which expense category it belongs t! Qb will ask if you want to set up a “rule” so that all transactions from AT&T (let’s say) are automatically categorized into utilities when they are imported from your financial institution.

INVOICES
Create a template and you can duplicate it later when billing the same person/business. You can easily send the invoice from the QB platform and what the client get s is a really professional, polished email with the invoice in the body of the email, and he receiver can download a pdf if they choose. QB keeps track of paid and unpaid invoices, making it easy to see who you need to follow up with for payment.

TAXES:
For tax purposes, the reports QB does make saving and tallying receipts a *ridiculous* practice. There is NO reason to ever do your books on excel. Too many mistakes when things are done manually. And it requires SO much time to input amounts, categories, etc. This is all done for you in a fraction of the time using QB Self-Employed.

Cons

CHART OF ACCOUNTS:
I switched which credit card I use as my business card and want to stop automatically importing transactions from the old credit card (which I am now using for personal expenses). You can’t turn off imports for a particular account without losing all former transactions associated with that card/account. This completely changes the Profit and Loss reports. I had to call customer service and they had to do a whole delete thing where now all transactions from deleted accounts are called “cash,” which is misleading and unclear.

INCOME:
There is only one income category to choose from. I have to classes of self-employed work I do that uses the same bank account and credit card. I’d like a way to assign Income A and Income B, so that when I look at my Profit & Loss reports, I can see at a glance how much I earned from type A kind of work and how much I earned from Type B.

EXPENSE CATEGORIES
There is no way to add or change the provided categories. I understand QuickBooks does this so that each category that is offered is automatically associated with a particular tax deduction item approved by the IRS, but it would be nice to be able to add a category that suits my business and select the associated IRS deduction category when setting it up.

INVOICES
You can’t make up your own invoice numbers. I would like use the same first 2 numbers or even letters for each client I invoice, but you can’t. You have to use QB’s automatic numbering system.

Donna
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Quickbooks Desktop Rview

Reviewed on 16/07/2019

Overall QuickBooks has been easy to use for paying invoices, tracking expenses/income and completing...

Overall QuickBooks has been easy to use for paying invoices, tracking expenses/income and completing employee payroll. I've been using QuickBooks for over 7 years. Please note that there is a big difference between QuickBooks Desktop and QuickBooks Online version. The online version is not user friendly at all. I would not recommend the online version.

Pros

QuickBooks Desktop is relatively easy to use. The payroll feature makes calculating and filing employee payroll and payroll taxes very easy. Paying invoices is also very easy and it records expenses in individual accounts that you set up. You can quickly and easily find invoices that have been paid and track year to date expenses. There are many reports available so you can easily see amounts spent in each category or where income is coming from. This is very useful when working on budgets. The software allows you to modify things according to what works best for you.

Cons

The annual fee is expensive and there is an extra fee for the payroll service. Also, the customer service is not very good. Occasionally I need to call in and get a customer service rep to correct a problem. Service is slow and it's hard to understand the reps as they all have accents. I try to use the self help section of QuickBooks before calling in to get assistance and I know it will take over an hour to get a problem fixed.

Response from Intuit

It's great to hear you're using all the features to the fullest, and it sounds like you're a pro, Donna. The Desktop and Online versions have slightly different work flows, but we're glad you found one to meet your unique business needs. For other ways to contact support, we recommend this Community article: https://quickbooks.intuit.com/community/Getting-Started/Contact-the-QuickBooks-Desktop-Customer-Support-Team/td-p/252601

Thanks for your review!
Morgan, The QuickBooks Team

Yazid
Yazid
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Goes Above and Beyond, Simple Maneuverability, Ease of Use, Fast and Reliable"

Reviewed on 19/11/2020

Overall Quickenbooks has been a Pleasure to Use. I switched over from Freshbooks. It's been the...

Overall Quickenbooks has been a Pleasure to Use. I switched over from Freshbooks. It's been the best answer for accounting, financing and bookkeeping . The fundamental bookkeeping is easy to learn. I find the Customer Service to be Excellent. Its been an all around great experience and I would Recommend Quickbooks to anyone.

Pros

QuickBooks is anything but difficult to bring into, send out of and straightforwardly incorporate with specific stages. The product was worked considering the client experience. In general, I'm content with Quick Books and would prescribe to any entrepreneur. I truly like the retained exchange list, where I can just consequently have repeating installments deducted from my framework rather its month to month, quarterly, or yearly. It can likewise be set up as an update when certain bills are expected for installment. It's exceptionally simple to stack, monitor your merchants and your clients just as your own organization information, for example, diagram of records, and things or administrations that your organization gives. The report place is very easy to understand with reports effectively accessible by adding a date reach, and it additionally offers the client to make their own ensemble reports

Cons

I do wish discounting customers with credit adjusts was somewhat simpler. You have to have a receipt produced with charges prior to finishing a credit notice to send a discount check. From time to time a price may be lower than advertised and I would like to show reflection on the original invoice without having to create a new one.Hopefully there is a less difficult way, and I simply need to figure it out. The cost is somewhat higher than the opposition, however all my needs are met. Nonetheless, The help isn't as simple to work with as I might want. Be that as it may, contrasted with a portion of the competiton, its better than not having any.

Glenda
Glenda
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works well for payroll and quarterly reports. Reports are GREAT!

Reviewed on 23/07/2018

Pros

Easy to use most of the time. Keeps records well and you have many options in "reports". Payroll is relatively easy to use and if something goes amiss the "help" line can help you get it straightened out pretty quickly once you get to the correct person.

Cons

Customer service wait time. Also, if you have a problem, say, with payroll, you go to the payroll department and they know their stuff and correct errors, etc. However, in a few instances, the actions they did or led me to do affected the other side of the page, i.e., the profit and loss and they seem oblivious when they make the change. Later when you go to to the staff with knowledge of the P&L, they don't seem to realize the affects on the payroll. It is hard to explain here, but this is what happens. It would be better if all staff knew both P&L and payroll and you got one person who knew what and how to fix. Also, always getting "foreign" speaking people with accents that are difficult to understand in English makes is very frustrating.

Response from Intuit

Hi there, Glenda. Thank you for taking the time to reach out with your honest comments. I want to ensure you always get the help you need when it matters most, and know just where you should go next time you reach out.

If you haven't yet, I encourage you to find us on Facebook (Intuit QuickBooks) and Twitter (QBCares). We have reps monitoring these spaces, and they're expertly trained across all product lines. Within their hours of availability (M-F from 10 a.m. until 8 p.m. EST), you can expect low wait times and quick responses. An added benefit is this support channel is chat-based, so you can reply at whatever time works best for you. Because we're just a message away, everything is right in front of you and easy to comprehend.

Likewise, these reps can be found in the Community Q&A forum (https://intuit.me/2rJQ95o). This is a 24/7 self-help option, which doubles as a digital troubleshooting/how-to library. Jump into the convo anytime!

Jess, The QuickBooks Team

Jon
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

'Enterprise' Appellation Undeserved

Reviewed on 12/04/2017

The unfortunate fact is that a QB Company file can become corrupted at any time for numerous...

The unfortunate fact is that a QB Company file can become corrupted at any time for numerous reasons, and once corrupted your primary option is to submit the file to the Intuit Data Recovery team, who inform you that their repair effort will take up to three (3) business days, during which time your business operations are effectively suspended. My advice is to consider carefully whether your business can recover from such a disruption before betting its future on QB as a business operations platform.

Pros

QuickBooks does a fine job with basic accounting functions, is relatively easy to use, and the report suite is more than adequate for small businesses.

Cons

QuickBooks Enterprise Manufacturing & Wholesale version simply does not work as advertised, as two examples among many will demonstrate. QB offers 'Advanced Pricing' functionality which enables the user to define and apply pricing rules across their client roster and inventory items list. These rules are intended to allow the QB user to apply a 60% across-the-board discount for clients Ajax and AAA, while clients Acme and Consolidated receive that same discount plus custom pricing on items X, Y, and Z. However, after the pricing rules have been applied and those clients are being billed, changing the invoice or ship date results in the deletion of the shipping cost line-item, and changes to the pricing of items on the invoice. Research with QB support revealed that Advanced Pricing suffers from a bug that was known to Intuit for at least 1 month prior to when I invoked the Advanced Pricing functionality, and a full month later Intuit has been unable to remedy the bug. After invoking the 'Advanced Inventory' feature-set, which automatically creates a drop-ship warehouse site, I learned that product being purchased from a supplier and shipped directly to our client was being removed by QB from the count of physical inventory resident on our premises. Intuit tech support rep's response was (paraphrased) "That doesn't seem right, but I don't know much about Advanced Inventory - you should call back tomorrow morning, as the day-shift staff have more tenure and are more knowledgeable".

Alicia
Overall rating
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Software Glitch since 2023 Version still not resolved, unable to send statements

Reviewed on 4/04/2024

Pros

Today, Nothing! I am fed up with wasting time on a problem they could have easily fixed.

Cons

They have been made aware by numerous customers that after the upgrade to 2023 software we are no longer able to send statements. They stated they "turned off" the customer sort function, so you can no longer choose to generate statements for only customers with a balance. It will generate a statement for EVERY single customer you have, IF you have less than 4500, EVERY time. If , like us, you have been with them for years and years and have more than 4500 customers it just creates an error message and will do nothing. The only option is to scroll through all you thousands of customers and individually select the ones you want to send statements to. It takes a few hours!! It is a simple sort function, that used to take 1 minute for the software to perform. They have been aware of the problem since April of 2023 and have done nothing. They did not fix it in the 2024 Edition either. Customer support just wastes several hours of your time trying things that don't work, and then they "create a support ticket" for you. Mine was created in May of 2023, and still nothing has been done. We pay extra to have Enterprise because we have a huge customer base and so we are forced to purchase Enterprise instead of the cheaper versions, but then they have a glitch that makes a VERY BASIC function, sending out monthly statements, not work. We are tired of waiting for them to fix this and are looking to switch to a different software. It is very frustrating that after being a customer for years and years to have to change accounting programs.