Qooper Reviews

- Very user friendly;
- Great customer service;
- Easy to join as a mentor/mentee;
- Professional design;
- Easily adaptable to your own needs and wants.

- Haven't found any cons yet.

The AI matching feature was a big seller. Although we were going to be starting small, we knew from the outset we wanted the ability to offer mentoring opportunities to our global team, having a system which lifted this 'burden' when managing any mentoring program with many users was critical. It's proven to be the right choice for us in terms of its ease of deployment, applications of use, ease of customisation and deployment.

There are probably some additional admin features I would love to see now that we've been using the platform for a while, however, our CSM has been extremely open to our feedback and suggestions.

Affordability, customer service, user friendly, groups are fantastic, great initial content, but fully customizable for your program needs.

Sometimes the mobile app has a few glitches, but when taken to the team, they are fixed.
Certificates are not customizable.

Ease of use for both the user as well as the admin. Our membership normally needs extra assistance with instructions on enrollment, however, with Qooper, I have not needed to provide extra guidance, instructions, or videos, which has saved us admin time. Difficulty enrolling is no longer a reason for users not joining the mentoring program.

If I had to name one thing, it would be the inability to have video chats within the software. There is a work around, where the users schedule a video call within the software so the session can be tracked but they can't hold the meeting within the platform.

The ease of use and intuitiveness of the application for our users. The training time was significantly reduced and users are more productive in their overall job because they have the communication tools necessary to be more effective. The Learning Steps and Assignments are critical features for our business and they work very well to allow needed progress.

We would like to be able to tie a step to a goal and have the ability to track progress on goals based on the goals themselves, not just the tags. In other words, providing metrics on the actual progression of assignments to meet goals.

It's a customizable, expandable, easy product. If you are looking for an electronic mentoring platform NOT contextualized for peer to peer in-house relationships this is the most valuable option. I love this software!

Nothing is perfect, but this software comes very close. That said, the thing I like least about the software is the print is small and may be a barrier to some users.

We switched from MentoCore to Qooper this year and we have already seen a great difference. We love the engagement between mentors and mentees and customer service is top notch. Our questions are answered within 5 min. They are responsive and care for their clients.

Since we are a new customer, we are still experiencing the platform and excited about upcoming new features that are in the works.

Qooper provides an all-encompassing experience for our program. We are able to deploy a virtual mentorship program worldwide, that encourages both mentors and mentees to participate. It is so easy to use and manage, we can focus on our program knowing the software does everything we need. We didn't need to contract any other software or tools - everything is built in. We didn't have to sacrifice features for convenience either. Full featured, affordable and easy to use.

We were not familiar with deploying an app to Apple Store or Google Play, we thought we were going to have to do a bunch of things ourselves. Turned out that Qooper took care of all of it and now we have deployed - approved - apps on both. We liked this least because we had to think about it for about an hour before Qooper told us how it works.

I have to say that I am thoroughly impressed with the software. What I liked most about Qooper was how easy it made the entire mentoring experience. From the initial sign-up process to connecting with my mentor, everything was seamless and straightforward. Qooper has a user-friendly interface that makes it easy to navigate and find the resources I needed. I appreciated how I could customize my mentoring experience by setting goals and choosing what I wanted to focus on in my sessions with my mentor. The platform's scheduling and communication tools also made it simple to coordinate with my mentor and keep track of our progress. One of the standout features of Qooper was the ability to access a wealth of resources on the platform. From videos and articles to assessment tools, there was a wealth of information at my fingertips.

I have no negative feedback to share about my experience with Qooper.

Qooper has designed a mentoring software that is easy to set up and deploy. As a non-IT administrator, I feel confident navigating the backend to customize our mentor program the way we want. And whenever I may get stuck, I know I can call the team at Qooper to help me. Our users also appreciate the design and functionality of the app.

Honestly, when I've reached out to Qooper about something I wish was different or something I'd like to see added, they are quick to address my concerns and make adaptations for me.

Qooper was easy to launch and we had a lot of support from our Customer Success Manager which was extremely helpful. This is a new program for us so for administering a pilot program, it had the customizability and flexibility that we were looking for. The goal is to have a mentor program that is self-administered so the matching algorithm was a big win for us.

Since it is relatively new, there are still some features that need to be implemented that would be ideal to have, but otherwise, the system operates as expected. We tried to utilize their in-house mentor training and that did not go well.

One of their biggest advantages is the app they customized to my organization with my colors logos and whatnot.

I run mentoring and coaching programs and am using my custom mentorship app for engagement, the admin software to
manage my program with barely any work. Now, they've told me there is a learning platform coming on the web.
I'm just delighted with their products.

Extremely intuitive, instantly engaging... Also, the promo landing page they provided me took all the work
to promote the program and to send the apps out of my hands. It was just seamless.

Once in the app, the engagement just skyrocketed. Mentors became instantly accessible, no emails and mentors saw it as
a lightweight approach that they can use at their convenience.

I look forward to using their learning platform and the other upcoming tools

Since I need to write something here, I will say I had a few participants didn't have smartphones but it was so worth it.
I may have lost a few participants but all the ones that did take part were involved to the fullest.

Easy to implement. Easy to use. Easy to learn as an administrator. Straightforward user interface for mentors and mentees. You can modify things specific to your company and program but honestly, most of it is set up in a way that would likely need minimal adjustments.

Once a mentor and mentee are matched...regardless if they continue or end their relationship mid program, the system will still send out meeting reminders. I know Qooper is working on solving this so I don't expect this to be a problem long-term.

We wanted to use Qooper for starting a mentoring program and it has been
nothing but pleasure since then. We had unparalled engagement in the program
thanks to their branded mentoring apps. The software is extremely easy to use
for both the program managers, mentors and mentees. I really like the landing
page they designed for us and the branded apps created quiet the excitement.
Also the mentors found taking part in the program really convenient. The customer
service has been world class. They really care about our program and go above and
beyond to satisfy our needs. I recommend Qooper as a must to anyone looking for
mentoring software.

Qooper is a young product that is rapidly growing. If there's a feature they lack but
is necessary in your program, they are pretty quick in developing it. They did beat their
short lead time in our case.

As a whole the platform is user friendly which is always a plus when working with students. The features on the deliver great ease, for example the prompts that are given by the 'Learning and Steps' section is nicely navigated. Moreover, the matching algorithm has made life simple.

Honestly, the only feature missing is the the app which would elevate the platform even more - especially for students. That way students can check their app as opposed to their emails. The data report it would be nice to also see the number of actual meetings that have taken place.

Many of the Qooper features make our process easier every day, but my favorite is the learning resources. Qooper provides a visible, expedited management tool for 1:1 mentorship (our primary goal) but also SCALABLE tools like learning and groups. We went from color-coded Google Sheets to a polished, professional platform that supports our mentoring program in truly meaningful ways.

Working with Apple was a pain, but that's not Qooper's fault. Because of the current climate during COVID, we have needed to supplement the groups function with online networking events to keep mentors feeling connected.

We really like the ease of use of the materials and accessibility. Since engineers and
their mentors are quite busy and often in the field, we wanted a solution that would be convenient to them
and can track their activities. The tracking has been super insightful to understand what
the employees are working towards and what they need. Also, we saw a correlation between
disengaged employees and their progress so that was a good metric.

We really want a library feature to collect together all the learning materials that are developed in the program.
This is not something they have but they just gave us a date to finish this up and actually asked for our
feedback about it so that was quite cool.