Engati Reviews

Pros

Simplicity and Uniqueness. I strongly feel it provides awesome FAQ generation and Waterfall model bots . The Payload part is beautiful but lacks a few major API Integrations. Overall its amazing for Medium and small Context chatbots

Cons

API Webhooks. Please add more POST and Put options.
Integrations. Adding more Integrations to third party app would be good.

Pros

The ease of creating new Bots is the best in Industry, no one needs training on setting up a bot using Engati Platform. You don't have to ask for a POC as you can configure and deploy your own bot in less that 5 mins
Each and every deployment is described in detailed fashion.
Customizations can be done in jiffy
The product support team from Coviam is very responsive
The number of integrations are best- you wouldn't find any other product with so many integrations

Cons

Well actually there is not much. But during the free trial (which never expires though), first 7 days should be with all features enabled for testing the integrations.

Pros

1. If you're just getting started with building chatbots, this is the goto place
2. Simple UI, flexible across social media platforms
3. Not much of coding is required to get you started

Cons

1. Can do better. No API webhooks
2. Little disappointing for the coders and techies
3. Since the product is still developing, found little discrepancies here and there

Pros

1. Intuitive UI
2.Beautiful FAQ Generation using simple NLP.
3 Easy for Non Coders.
4. One click deploy and analytics

Cons

1.REST API features is only what bothers me sometime. Rest everything is perfect.
2. Adding more exhaustive FAQ and documentation is good idea anyday

Pros

It is extremely easy to set up and I had a fun time playing with it. It is required very minimal work and almost no place where you get stuck. It has a wide range of features and has scope to add on more features to make the product greater. The best part about it is that the platform also provided good analytic data to track the bot and nature of users.

Cons

The bot could be more customizable using external technology and more better compatible with other web apps. Please provide more video tutorials explaining how to use external web apps , json APIs and other core integrations along with the bot.

Pros

Ease of use. Their team is great to talk to. I like how I can import/export the dialog file. Really easy to add/edit/combine the rule-based dialog live or in excel.

Cons

It is Great on Facebook. Bot to Live on my website not quite there yet. Same with chat transcript import into my CRM. However, they are working to have both features ready soon.

Pros

I like the how the platform works around simplicity that provides easier way to learn and work to build bots. The good part is that it provides multiple platforms to integrate bots to like Facebook, Slack, Skype, Viber and more.

Cons

The platform is working on some targeted domain like FAQ bot when I seem to require more generic ones like dialogflow.

Pros

As I said, GUI of Engati platform is the best amongst all other Platforms in the market.
It was so user-friendly that even a person like me having no prior programming knowledge was able to create a decent application-oriented chatbot.

Moreover, the statistics and data it provides regarding the interactions of users with it are also very nice. It is really a handy feature for developers. It really helped me train by Chatbot to the best.

Overall, it's GUI combined with the data analysis it provides gives it an edge over other platforms in the market.

Cons

The website back-end is not so good. I have only this complaint about the platform. I noticed sometimes the web pages reload and even some buttons don't work. i.e. the hyperlink or href is missed out for some buttons.

Pros

1. Simplicity and Ease - I can Surely say this is the best custom bot framework ever. The Intergration part is supereasy and intresting.
2. UX - Smooth and Nice Design

Cons

1. Bit Expensive for Startup but good start.
2. Adding integrations like api.ai will get you full stars.

Pros

The thing which I liked the most was its intuitive UX and easy learning curve. The portal allowes you to develop and develop a chatbot on multiple platforms in a matter of minutes.

Cons

I think the JSON API functionality can use a little work. The portal can greatly benefit from better tutorials, documentation and blogposts.

Pros

It's ease of you. And how one can develop even without knowing prior knowledge to any programming language.

Cons

I ran into a few bugs while building my bot, but they were fixed soon enough.
Other than that maybe having your own API sever would help alot.

Pros

The best part of this software is the ease at which we can integrate to pages, channels like slack and etc. So it was damn cool and the Deployment doesn't take much of the time .

Cons

The least i could tell is that there are no proper length tutorials on this. Its a plus point if people with no idea of chatbot will actually use chat bots.

Pros

Excellent Customer Support.
Beautiful UI helps me focus on Product.
Natural Language Processing helps me to extract right Lexemes out of Sentence

Cons

Felt more features like API Hosting and Self hosted API is a better option.
A bit less cost would definitely attract more MSME's and individuals

Pros

1. UI is simple and beautiful. Keeps the flow of the activity continuous
2. Customer Support is quick. Very responsive.
3. Support for third-party integrations such as Weather API

Cons

1. Would prefer API webhooks to increase functionality
2. Minimal environment for Developers
3. Costly for small businesses

Pros

The best for me, was the possibility to "train" the software with your own needs. It helps a lot to personalize your bot.

Cons

It would be great if the default answers can be consulted and modified. In addition, it is recommended that the software could be used in another language, Spanish or Portuguese.

Pros

Its very powerful, you can code your own backend with the JSON platform and the final result is very life-like

Cons

it needs more options like text to speech or voice recognition.

Pros

Simplicity. It's very simple to use. I can mconnect bot to multiple websites. Publish the bot with a few clicks .

Cons

irritating problems like bot not getting renamed, not getting connected to website in mulyiple attempts.

Pros

It is easy to integrate and creating auto replying FAQ is also easy.

Cons

Manual Training required for regular questions coming in.