I feel engati is am amazing platform but it lacks a few basic requirements like Advanced APIWebhook
Easy chatbot customizations
Friendly and inititutive UI
Simplicity and Uniqueness. I strongly feel it provides awesome FAQ generation and Waterfall model bots . The Payload part is beautiful but lacks a few major API Integrations. Overall its amazing for Medium and small Context chatbots
API Webhooks. Please add more POST and Put options.
Integrations. Adding more Integrations to third party app would be good.
Best AI Chatbot Platform
I love it, we have already saved so many business hours by using this Chatbot platform
The ease of creating new Bots is the best in Industry, no one needs training on setting up a bot using Engati Platform. You don't have to ask for a POC as you can configure and deploy your own bot in less that 5 mins
Each and every deployment is described in detailed fashion.
Customizations can be done in jiffy
The product support team from Coviam is very responsive
The number of integrations are best- you wouldn't find any other product with so many integrations
Well actually there is not much. But during the free trial (which never expires though), first 7 days should be with all features enabled for testing the integrations.
Easy to build chatbots for beginners
1. If you're just getting started with building chatbots, this is the goto place
2. Simple UI, flexible across social media platforms
3. Not much of coding is required to get you started
1. Can do better. No API webhooks
2. Little disappointing for the coders and techies
3. Since the product is still developing, found little discrepancies here and there
It is really amazing platform with support of extraordinary features
Chatbot building is just a breeze awaay. Getting data from API os supercool . Excellent platform to use Anyday
1. Intuitive UI
2.Beautiful FAQ Generation using simple NLP.
3 Easy for Non Coders.
4. One click deploy and analytics
1.REST API features is only what bothers me sometime. Rest everything is perfect.
2. Adding more exhaustive FAQ and documentation is good idea anyday
It is extremely easy to set up and use across all the platforms. Great scope to grow!
Learnt more about how chatbots can be useful for escalating business and engage with customers better.
It is extremely easy to set up and I had a fun time playing with it. It is required very minimal work and almost no place where you get stuck. It has a wide range of features and has scope to add on more features to make the product greater. The best part about it is that the platform also provided good analytic data to track the bot and nature of users.
The bot could be more customizable using external technology and more better compatible with other web apps. Please provide more video tutorials explaining how to use external web apps , json APIs and other core integrations along with the bot.
looked at AI bot from several sources. Their Facebook version is topnotch.
We hope the bot can take all the missed live chats.
Ease of use. Their team is great to talk to. I like how I can import/export the dialog file. Really easy to add/edit/combine the rule-based dialog live or in excel.
It is Great on Facebook. Bot to Live on my website not quite there yet. Same with chat transcript import into my CRM. However, they are working to have both features ready soon.
Simple though powerful bot building platform
I like the how the platform works around simplicity that provides easier way to learn and work to build bots. The good part is that it provides multiple platforms to integrate bots to like Facebook, Slack, Skype, Viber and more.
The platform is working on some targeted domain like FAQ bot when I seem to require more generic ones like dialogflow.
I was really pleased experiencing the outstanding GUI Engati platform provides.
1) Good GUI so easily implements our ideas into a Chatbot.
2) Saves time.
3) No need for any programming knowledge to create a basic chatbot.
4) Free of Cost.
5) Good Data Analysis to assist in training bot better
6) Easy JSON API integration.
As I said, GUI of Engati platform is the best amongst all other Platforms in the market.
It was so user-friendly that even a person like me having no prior programming knowledge was able to create a decent application-oriented chatbot.
Moreover, the statistics and data it provides regarding the interactions of users with it are also very nice. It is really a handy feature for developers. It really helped me train by Chatbot to the best.
Overall, it's GUI combined with the data analysis it provides gives it an edge over other platforms in the market.
The website back-end is not so good. I have only this complaint about the platform. I noticed sometimes the web pages reload and even some buttons don't work. i.e. the hyperlink or href is missed out for some buttons.
Nice tool to get started with building dynamic Bots
Amazing kickstart software to start building custom and cool bots. recommended.
1. Simplicity and Ease - I can Surely say this is the best custom bot framework ever. The Intergration part is supereasy and intresting.
2. UX - Smooth and Nice Design
1. Bit Expensive for Startup but good start.
2. Adding integrations like api.ai will get you full stars.
Engati has the potential to become one of the leading commercial chatbot platforms in the world.
The thing which I liked the most was its intuitive UX and easy learning curve. The portal allowes you to develop and develop a chatbot on multiple platforms in a matter of minutes.
I think the JSON API functionality can use a little work. The portal can greatly benefit from better tutorials, documentation and blogposts.
It was a fun experience, learning about new platform for chat bot development
The ease of setting up a bot on our site and the usefulness of having a bot on the Facebook messenger.
It's ease of you. And how one can develop even without knowing prior knowledge to any programming language.
I ran into a few bugs while building my bot, but they were fixed soon enough.
Other than that maybe having your own API sever would help alot.
I tried to integrate in one of my friend's fb page it was so easy and works flawlessly . 5 star work
The best was the replies and instant ones which helps more people to subscribe through our page and let it increase and Ultimately we achieved it.
Benefits as experience of using a chatbot.
And although deployment stuff.
The best part of this software is the ease at which we can integrate to pages, channels like slack and etc. So it was damn cool and the Deployment doesn't take much of the time .
The least i could tell is that there are no proper length tutorials on this. Its a plus point if people with no idea of chatbot will actually use chat bots.
I really think this product is out of the box. Such Ease helps me building fast bots.
Absolutely amazing platform to get started with Bots and Side assistant on Pages.
Excellent Customer Support.
Beautiful UI helps me focus on Product.
Natural Language Processing helps me to extract right Lexemes out of Sentence
Felt more features like API Hosting and Self hosted API is a better option.
A bit less cost would definitely attract more MSME's and individuals
Amazing platform to get started!
1. UI is simple and beautiful. Keeps the flow of the activity continuous
2. Customer Support is quick. Very responsive.
3. Support for third-party integrations such as Weather API
1. Would prefer API webhooks to increase functionality
2. Minimal environment for Developers
3. Costly for small businesses
I really liked the platform, I tried other options for create Bot or prototypes and were insufficien
Its a very easy solution to create and test your own bot
The best for me, was the possibility to "train" the software with your own needs. It helps a lot to personalize your bot.
It would be great if the default answers can be consulted and modified. In addition, it is recommended that the software could be used in another language, Spanish or Portuguese.