RAKEN Reviews

Raken has been an excellent partner during the entire journey. From the pitch, through proof of concept, license negotiations, implementation, and production, Raken has been very easy to deal with the entire way.

I would say it has been a good overall experience. Especially since this is the first and only construction app that we checked out and immediately put to use. We were able to add about 9 jobs in a two week period as it was being put into use.

I have been utilizing this app for construction purposes for six years, and it has generally been reliable. However, following an update last summer, the app's performance on my Pixel Pro 7 has been inconsistent. Unlike other apps on my phone, this app now experiences frequent issues. Inputting notes and pictures now require multiple attempts, and the app often reboots and shuts off unexpectedly. Despite reaching out to tech support multiple times and following their suggestions, the problems persist. As a result, I have suggested to my employer that we consider transitioning to Procore.

It has been great and really love working with Cody Armes

It’s the next step in evolution for both the construction and management whether that be from an office side or a site side

The start was slow as we kept running into compatibility issues. Once connected it was a very fast transition. Team was super helpfull in trying to get the program installed and ready.

Raken seems somewhat helpful in keeping the details for different jobsites.

Over the years it has been great. Especially the little improvements that happen within the software. It is obvious that the team at Raken listens to the feedback of its customers. There has also been a couple of hiccups that I have had, but they were definitely user error.[sensitive content hidden] in support was able to help me out quickly and above my expectations!

We have used Raken for many years and overall have been satisifed.

Fantastic team, all very helpful...I have not spent one minute feeling like a number or a dollar sign. My sales person [SENSITIVE CONTENT], phenomenal. One of the best sales approaches with the proper follow up that I have ever been involved with. He made this so easy. This software has made keeping track of what goes where with who and when as easy as can be. Each of my Foremen/Project managers can get their notes in all day long instead of spending 30 minutes to an hour at the end of each day to dump information to the cloud. It's quick, it's fast, it keepsy company moving!

Raken has been a very valuable tool in project tracking and documentation.

Very easy app to use, it has a lot of great tools to report whatever is needed in the field. The tracking of safety is great just in case we get audited.

Overall I’m very pleased with Raken it is a very straight forward easy to use platform.

Easy to use and the customer service has been good.

Very positive. After purchase support has been excellent.

Overall we are happy with Raken and will continue to use it for the foreseeable future.

I have used it daily for 13 years between the 2 companies I have worked for

We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time.

We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans.

We have been able to easily track many daily reports of our projects using Raken. Being able to have them all in one location is nice. Also, sending out daily reports to other people that need to see them is a great feature.

Tracking and receiving daily reports is made possible. Without Raken it would be a paperwork nightmare for everyone.