2 reviews
Overall rating
5
/
5
Value for Money
5
Features
4.5
Ease of Use
5
Customer Support
5
100% recommended this app
2 reviews
Nicolas P.
Industry: Information Technology & Services
Company size: 51-200 Employees

Great Assets Tool

Used Daily for 1-5 months
Reviewed on 30/11/2020
Review Source: Capterra

Very good

Pros

Ease of use
Windows + Linux + Mac agent
SAML Integration
SaaS solution (cloud-oriented)

Cons

There is no feature to build a map with all the CI's in order to build the CMDB

Response from EZOfficeInventory

Hi, Nicolas! Hope you are doing well. Thank you for your positive feedback. We will also let our Product team know of your feedback regarding CMDB. If you stumble across any issues, please feel free to reach our Customer Success team at [email protected] we'll be happy to assist you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 51-200 Employees

Awesome ITAM tool!

Used Daily for 2+ years
Reviewed on 10/08/2018
Review Source: Capterra

We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work.

It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations.

Pros

The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things.

Cons

Not much. Only had one bug so far but it was resolved the same day, so I can't complain.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10