Prodsmart Reviews

Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.

Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.

The thing I like most about using Prodsmart is that I now know exactly how much time it takes to produce each product we manufacture. This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management. I always know exactly what each worker is doing and can create a weekly production plan with higher productivity.
I must mention their customer service, it has been a wonderful experience. Every time we have a problem or a question there is always someone to help us in a quick and efficient manner.

My first impression of the software was really positive. When we started to implement the software, we had some difficulties. The software didn´t come personalized to our way of working. But in our case, this was a good thing because we rethought our process and now, we’re more efficient. The software is always evolving and almost every month they add something new or improve some functionality.

We like a few things, like the user interface which is easy and straightforward to navigate. The strongest point of Prodsmart is the real-time management capability. We can now track all our production instantly and change our production plan quickly if we need to. Another key aspect of using Prodsmart is that it's an entirely paperless process. With Prodsmart we became entirely digital in production management.

The software doesn't come personalized to your every need or wish. At first we had to adapt it a bit to our processes but truth being said, this was a good thing. When we had to think about our process to customize our Prodsmart, we realized we could improve them. Nowadays we can´t imagine not using Prodsmart.

User-friendly, very easy to install/implement especially compared to other similiar products. If you are a small company or you have difficulties "selling" this kind of software to your Board, than Prodsmart will be the only choice you have.
There´s no "no" for Prodsmart team. One can take advantage of other clients requests of improvement.

Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.

A great follow-up by the Pordsmart team regarding the implementation and training of our staff.
A smooth implementation that does not affect the business as usual.
A user friendly software which allows a total involvement of the shopfloor.
A great tool for analyzing data.
Pay as you use that allows you to have the software without major investment

Don´t interact with or replace other software (namely billing software).

Easy to use, always evolving, real time follow-up of production, great planning interface that automatically generates workorders upon validation, traceability of every single detail of the production chain… and a team who is always up for new challenges, even some though ones!

It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.

Prodsmart is intuitive and flexible to fit many different situations. Product traceability is a strength. Information in the data base is easily retrievable and mobile solutions are very useful.

We can't say that we have any misgivings about the software. Our team has found Prodsmart to be a very flexible system and there are many ways to set up the data base to support different types of workflows. You must be prepared to define your workflows and your needs and make sure the system is set up in support of those. Finally, ensure that users are trained in the proper use of the system and data collection.

The software is a user friendly platform that improves communication between administration and the production floor. Real-time data is collected for increased visibility of product activity, staff and machine efficiencies to assist with the decision making process. The human interface with the program also allows for more accuracy in traceability and inventory. Additionally, the Prodsmart team works to be in-tune with our processes for maximum benefit of the software in our facility.

No complaints. Every now and then there would be glitches on the tablet during the development process, but the Prodsmart team was quick to resolve the issue.

The outstanding customer support as well as the adaptability, and the willingness to sometimes modify certain components of the software according to the customer’s need.

Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.

Working with the team, fast solution to issues, good communication, Prodsmart development comprehensive understanding of manufacturing process, its connection to the back office (accounting) and overall ability to have an open mind to individual companies' ways of doing things

500 errors, having to go to multiple places to track a transaction - I usually have 6-8 open Prodsmart tabs at a time. 😚

This is an extremely intuitive software, easy to implement, with little latitude for operator's error.
Flexible and user friendly.
The most important and appealing of all, is the fact there is a very proactive backoffice and technical support team, ready to design and adjust all kinds of features to our own plant's reality.

Still some improvement to be made in regards to overall Quality Management analysis.

Simplicity to use and Implementation. Nice online platform for shop floor. Great support team, fast and cleary communication.

internet dependency but for Ours days that isn't a problem.

Prodsmart is a dynamic and versatile software. Excellent tool for production planning and excellent tool to calculate the efficiency of production at every moment. All this without using paper and with possibility to be used in different types of mobile devices.
The program is very easy to use for the workers and the graphical interface is very simple.

Prodsmart could have new modules: human resources control and accounting.

PRODSMART is very user friendly and it's easy to learn how to use it. The menus are very intuitive, and it's also easy to understand what we can do with each one. The support is excellent, all the doubts are clarified almost instantaneously and the Prodsmart team is always ready to help.

The worst aspect of this software is the fact that we need to repeat some steps too many times.