Factorial Reviews

What I like most about Factorial is obviously how user friendly it is for our employees, our team managers and ourselves as administrators. This is not only useful for organising fair time off for holidays but it also allows team members to check in on who and when fellow colleagues are here - therefore helping them plan projects etc. The social side: making visible different events on the dashboard such as team outings, birthdays, events etc..

How we currently are using Factorial, all the features are apt for us.

A lot of features and options for HR management.

Factorial has a lot of features and options, however it is very hard to use and implement. The customer service is one of the worst I have ever encountered: they simply do not reply to anything. It was very hard to schedule a meeting with their sales team in order to get a proposal to start working with them. That was almost 3 months ago and I still did not receive the proposal.
Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.

Being able to easily upload pay stubs, work and birthday anniversary notifications on the feed. Ability to set up different time-off types.

- impossible to integrate with other apps.
- reports are very very limited, which makes the process of salary reviews or any other kind of review very difficult and impractical.
- impossible to pull historical reports
- impossible to customise reports
- managers can't easily see their direct reports unless you set up teams
- the process of terminating an employee and "re-hiring" them in the future is clunky (tenure adds up and vacation time accrues)

the UX/ UI, how easy is to start with setting and documents to be uploaded.

When a release is done, we experience several bugs and then we need to figure our what happens.
Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day.
Signature process som time is quite complicated,

I know all this things are a work in progress, and so far I really like / love your solution!

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

- It's really great place to engage with all employee plus to manage their track records & attendance. We can easily apply for leave application without writing big emails.
- you can have working schedules & employee profiles up to date
- you can manage payroll & holiday calendar + really useful place for survey

sometimes it takes ages to load but might be server connection issues

I like Factorial as it's a very simple and intuitive software. From the employee perspective, I think it's pretty valuable because all the documents are arranged in an orderly manner, and it's possible to upload files both from laptop and mobile devices. The dashboard gathers all the relevant information in one place so it's super easy to stay up to date with the events of the company.

I haven't tried yet the integration with LinkedIn because Factorial is currently working to release an update, and I am really curious to examine this aspect (as a marketing executive, it's important to me that I can link the two platforms in order to enhance employee engagement)

Cheap and very budget-friendly. ok for small headcount

I used the free version before they charged for the service. It was developed outside the UK (spain) so some parts weren't translated well. It wasn't able to handle shifts and varying patterns and was very basic.

Time tracking and Time off management
Easy to use

In the TASKS section when you create a form you can't decide the order of tasks

Payroll management feature and the payroll summary might be the best when using Factorial. Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.

Too simple and not fast enough when navigating.

Its simple and user-friendly UI is its USP. Also, it has a good leave tracking system.

Initially, this software didn't allow adding 2.5 days of leave into employees' accounts. But later they fixed it.

In this software I really appreciated its simplicity and its pleasant and aesthetic design it is easy to use and to administer

The customer service is not professional otherwise at the level of the software itself there is no problem

I really liked the ease of use of the software. You have many options and the configuration is more comfortable. There are some aspects to improve but in general the application is very positive.

The fact of not being able to play with the dashboard design. It is important to be able to maintain the corporate colors and designs and not just the logo.

easy to use and administer, you can find all the information about the employees, and free so it's good

The disadvantage I noticed is that the mobile version sometimes bugs

Easy to use and very complete for the necessary HR tasks.

The vacations days usage is only set to the american/english experience.

All features have been implemented and improved during last years. Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review process, singature and other important needs

When I implemented, I had a lot of employees based in other countries. Inthat moment, it was not ready for these differences.

Factorial is a one-stop solution for all things HR. As a user, everything from my daily time-tracking to receiving payslips is handled on the platform. Our company uses factorial a lot. I love the Calendar View where I can see who in the team would be on leave during the month. It enables me to plan things ahead without having to make tens of emails. We also use it during quarterly reviews where we can fill out surveys, put our reviews for 360 feedback etc. If I need any document I don't need to look any further than the platform because all my documents are on this platform.

So far I haven't come across any major issues. I do see that the app might not be able to offer more once a company starts scaling but it is not a con for me at the moment.

it's easy to use. to ask for a free day it's quick, because your manager receive an alert to be approved or denied, you can control the schedules of all the employees, vacations, the exact hours an employee has worked. Also, all the information of all the employees in one hand.

I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance. In my case, I had to set a daily alarm to remember to fill it.