Factorial

4.4 (269)
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HR software for small & medium companies

Overall rating

4.4 /5
(269)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.3/5

91%
recommended this app
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269 Reviews

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very good compared to others

Reviewed on 11/02/2023

Pros

One of the functionality select the most is the time tracking. In Spain, it is mandatory by law to keep a daily track of attendance of all employees.With factorial, it is very easy to clock in and out with riyal times, and not some predefined timeslots.

Cons

I did not find it very easy to integrate factorial with other tools to control all the resources, like action plans, trainings, and so on.

Marek
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Factorial REVIEW

Reviewed on 3/06/2023

The software proved to be a reliable and user-friendly solution for HR management. Its comprehensive...

The software proved to be a reliable and user-friendly solution for HR management. Its comprehensive features provided valuable tools for handling various HR tasks efficiently. From managing employee data and leave requests to facilitating performance evaluations and document storage, Factorial offered a holistic approach to HR processes.

Pros

There were several aspects of Factorial that I found particularly appealing. One of the things I liked most was its comprehensive HR management features. Factorial offered a wide range of functionalities, including employee onboarding, time-off management, document management, and performance evaluations. This all-in-one platform made it convenient for businesses to centralize their HR processes and streamline their operations. Additionally, I appreciated the user-friendly interface and intuitive navigation of the software, which made it easy to navigate and utilize its various features.

Cons

There were a few aspects of Factorial that I found less favorable. One area that I liked least was the limited customization options. While the software provided a solid foundation for HR management, there were certain aspects that couldn't be customized according to specific business needs. This lack of flexibility might be a drawback for organizations requiring highly tailored HR processes or unique workflows. Offering more customization options would have allowed for a more personalized experience for different businesses.

simon
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

started so well before going downhill very fast

Reviewed on 18/07/2023

Poor and unhelpful service.Support is useless, if they respond at all.Our account handler keeps...

Poor and unhelpful service.Support is useless, if they respond at all.Our account handler keeps sending us PDFs to get us to pay more.

Pros

they clean modern approach to HR softwa4re with great UX

Cons

They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN

Denisse
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Factorial for our changing process

Reviewed on 13/08/2020

We use to make the payrolls with a company and for me this process was terrible, was that time of...

We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on. Now all this process is really easy and the communication with payroll staff is vry clear and fluid so any doubt it´s solved at the moment.

Pros

What we like the most was how easy is understand the platform and used. There´s no one who can not be able to find what they need or registered in the platform.
How easily is complete the payroll process and how attent are the payroll staff.
That i can use the platform for more than just one use, as example: payroll, recruitment, as documentary, to share documents with the employees, etc...

Cons

What i like least is that in the lead product that i think is the payroll i mis some usabilities as do changes directly in the payroll when are ready, like last minute changes that make the process return to scratch. Will be more easy if i can do it online.
I really miss create differents document folders. I think that right now you have it but it´s a differente package.

Sara
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good option for HRIS - based in Spain

Reviewed on 16/05/2023

In general it was very positive. Is one of the best HRIS I ever tried. Focused on the spanish...

In general it was very positive. Is one of the best HRIS I ever tried. Focused on the spanish adminsitration, is a very complete one.

Pros

All features have been implemented and improved during last years. Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review process, singature and other important needs

Cons

When I implemented, I had a lot of employees based in other countries. Inthat moment, it was not ready for these differences.

Sheen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The only HR app you need

Reviewed on 13/09/2023

Pros

Factorial is a one-stop solution for all things HR. As a user, everything from my daily time-tracking to receiving payslips is handled on the platform. Our company uses factorial a lot. I love the Calendar View where I can see who in the team would be on leave during the month. It enables me to plan things ahead without having to make tens of emails. We also use it during quarterly reviews where we can fill out surveys, put our reviews for 360 feedback etc. If I need any document I don't need to look any further than the platform because all my documents are on this platform.

Cons

So far I haven't come across any major issues. I do see that the app might not be able to offer more once a company starts scaling but it is not a con for me at the moment.

Maiari
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Factorial for IT

Reviewed on 13/08/2020

The "problem" that this has solved is abiding by the Spanish law implemented last year for...

The "problem" that this has solved is abiding by the Spanish law implemented last year for employees to clock in daily working hours. If we get an inspection, thanks to Factorial, we Will not have any problems. It is also easy for our travelling consultants to clock in wherever they may be worldwide.

Pros

It is easy to use and as the administrator it is easy for me to see if employees are clocking in their hours and chase them if they are not. Also if one forgets to clock in one day it is easy to fill in the hours afterwards. I believe the payslips and time off work well (from a friend who uses it in his company) but we have our own system internally so I do not use this personally. Also when I have had an issue client services get back to me very quickly.

Cons

Can´t think of anything that I do not like about it.

Sarah
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Better Options for HR Systems

Reviewed on 25/01/2022

I wouldn't personally recommend but it may have improved. I wouldn't want to pay for the product.

I wouldn't personally recommend but it may have improved. I wouldn't want to pay for the product.

Pros

Cheap and very budget-friendly. ok for small headcount

Cons

I used the free version before they charged for the service. It was developed outside the UK (spain) so some parts weren't translated well. It wasn't able to handle shifts and varying patterns and was very basic.

Alternatives Considered

Cezanne HR and Youmanage

Reasons for Switching to Factorial

I didn't I moved to Youmanage.
Serena
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Factorial easy and clean approach to HR

Reviewed on 20/01/2021

Absolutely positive!

Absolutely positive!

Pros

Time tracking and Time off management
Easy to use

Cons

In the TASKS section when you create a form you can't decide the order of tasks

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Marvellous analytical tool for reporting

Reviewed on 3/05/2024

Pros

1. Excellent functionalities
2. Easy to read the dashboard pan
3. Effective reporting mechanism

Cons

1. Just a bit expensive rest nothing else to be worried about

Christina
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Easy to use and quite acurate

Reviewed on 24/08/2023

It was easy for even the most technologically challenged.

It was easy for even the most technologically challenged.

Pros

It is so easy to use. Even when an employee forgets to clock in and out, it is one login and a quick fix.

Cons

Getting to some of the employee information is kind of like looking for an Easter egg. Once, located it is easy to go back to though.

Rahul
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Qualitative use of factorial

Reviewed on 3/05/2022

Pros

- It's really great place to engage with all employee plus to manage their track records & attendance. We can easily apply for leave application without writing big emails.
- you can have working schedules & employee profiles up to date
- you can manage payroll & holiday calendar + really useful place for survey

Cons

sometimes it takes ages to load but might be server connection issues

Diego
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good HR software for small companies

Reviewed on 18/08/2020

Pros

The possibility to manage all aspects of our employee in the same place and according to Spanish law.

Cons

Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive.

Verified Reviewer
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Good for a very small company

Reviewed on 24/09/2018

It's a free software so I guess it does just enough for companies that can't afford a more robust...

It's a free software so I guess it does just enough for companies that can't afford a more robust solution. That said, I don't think there's anything better for free.

Pros

Being able to easily upload pay stubs, work and birthday anniversary notifications on the feed. Ability to set up different time-off types.

Cons

- impossible to integrate with other apps.
- reports are very very limited, which makes the process of salary reviews or any other kind of review very difficult and impractical.
- impossible to pull historical reports
- impossible to customise reports
- managers can't easily see their direct reports unless you set up teams
- the process of terminating an employee and "re-hiring" them in the future is clunky (tenure adds up and vacation time accrues)

Rajdeep
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good software to track working hours in company

Reviewed on 29/09/2022

Pros

Its simple and user-friendly UI is its USP. Also, it has a good leave tracking system.

Cons

Initially, this software didn't allow adding 2.5 days of leave into employees' accounts. But later they fixed it.

Joel Neil
Joel Neil
Overall rating
  • Industry: Media Production
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Meets the expectations

Reviewed on 5/09/2023

Payroll summary feature that allows you to have overview of the whole payroll calculation process...

Payroll summary feature that allows you to have overview of the whole payroll calculation process helped us a lot during the time we use Factorial.

Pros

Payroll management feature and the payroll summary might be the best when using Factorial. Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.

Cons

Too simple and not fast enough when navigating.

Oscar
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great HR software!!

Reviewed on 9/10/2018

Pros

I like how "easy to use"is the system, very clear and covers all the functionalities that we need for a HR system. Also we valuate a lot the team abscenses calendar.

Cons

The benefits side is a bit unclear, sometimes we have problems to contract health insurance.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automate your HR Processes with Factorial

Reviewed on 6/03/2023

Pros

It has helped our HR team automate their process, it is more impressive because of the ease of integration to other tools/platform. Greatly recommended!

Cons

None! Very happy with the results when using this platform.

Idrissa
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Factorial review

Reviewed on 30/12/2022

Pros

In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer

Cons

Customer service is unprofessional and unsatisfactory

Lotte
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Staff Managment Through Factorial

Reviewed on 11/05/2022

As of now, the Factorial Application is running smoothly and meeting all desired expectations in my...

As of now, the Factorial Application is running smoothly and meeting all desired expectations in my business unit. Staff is much pleased with the software as they no longer need to visit my office to submit their leave forms physically as the application enables them to request these through the system. Likewise, never missed my tasks and not had any arguments with my subordinates with regard to their day-offs. All the above achievements emerged thanks to Factorial Software. You will never regret owning this software because this will help to save your human assets in the company.

Pros

One of the best aspects of the Factorial app is its handy Dashboard. This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts. The Dashboard is in blocked shape with enlarged text, which helps users to quickly capture the eyes of the user without missing any activity! Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks. Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook. If somebody thinks this is an exaggeration; I must tell you that you should try their free version before purchasing this! You will surely be mesmerized by your output!

Cons

So far, I did not experience any issues, since I have been using limited features yet but there are many other areas to capitalize on. There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now!

Harris
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Save more quality time and manly efforts

Reviewed on 24/06/2024

Provides actionable insights facilitating effective decision making. Gives employees more control...

Provides actionable insights facilitating effective decision making. Gives employees more control over their information, performance analytics and learning management saving time and boosting accountability.

Pros

There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.

Cons

I did not like the customer support especially during implementation. Integration was not easy too.

Steven
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Avoid Factorial. A terrible experience !

Reviewed on 16/01/2024

This is honestly the worst experience we have ever had with a software vendor, there were commitment...

This is honestly the worst experience we have ever had with a software vendor, there were commitments made that money would be refunded whilst the company were not delivering, these were never followed through. My honest advice is unless you are a very small business is to stay away from this company. This is my personal opinion based on my personal experience and may not be representative of your experience.

Pros

Nothing, I personally feel "ripped off" by factorial and personally question their business ethics.

Cons

Our experience with Factorial was absolutely terrible, over the first six months we had four different success managers, (they did not seem to be able to retain their people) - to add to that the product was grossly over sold, only for us to find out when it came to implementation that promised features were not available. The support is slow, getting any support outside of Europe is near impossible. Any complaints were met with promises that we never delivered upon.

Asami
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

More time to focus on other tasks

Reviewed on 6/06/2024

Reduces paperwork and has a dedicated support experts and consultancy. There is data security and...

Reduces paperwork and has a dedicated support experts and consultancy. There is data security and reliability.

Pros

I have experienced high time saving routine through automation. On top of being easy to use, Factorial has all HR tools required to build an intuitive HR process. Shift management is a desirable feature which helps us in scheduling effortlessly. Integration is impressive too.

Cons

None in my experience. All my expectations were well catered for and I look forward to more achievements.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All hr information Conected in one platform

Reviewed on 10/06/2020

for me it is a great HR Platform, because you can manage everything in one tool! even if you are...

for me it is a great HR Platform, because you can manage everything in one tool! even if you are from the HR Department, or an user (employee) that self manage their neccesities.

Pros

it's easy to use. to ask for a free day it's quick, because your manager receive an alert to be approved or denied, you can control the schedules of all the employees, vacations, the exact hours an employee has worked. Also, all the information of all the employees in one hand.

Cons

I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance. In my case, I had to set a daily alarm to remember to fill it.

Dana
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Overall, great new product

Reviewed on 10/09/2024

Overall we had a positive experience. The team enjoyed being able to see their PTO in real time,...

Overall we had a positive experience. The team enjoyed being able to see their PTO in real time, request time off directly in the app and see their schedules. Our hospital is a very large hospital and we do have pay differentials for our evening shifts after a certain time frame- which was the only thing we could not work out with Factorial overall. For a facility that is less complex in it's scheduling and wage tables than ours- this would not be an issue.

Pros

Customer service team was top notch. They were willing to try to work with every single one of our hospital's needs and were accessible pretty much at anytime.

Cons

We hit a huge road block trying to come up with a way to add our evening pay differentials into the payroll software.