--- description: Learn how ShipHero can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ShipHero Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/324/inventory-management/software) > [ShipHero](/software/112329/shiphero) # ShipHero Canonical: https://www.getapp.co.nz/software/112329/shiphero Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/112329/shiphero?page=2) > ShipHero is a cloud-based multi-channel inventory management solution, with tools for managing orders, barcoding, batch picking, shipping, returns, and more > > Verdict: Rated **4.3/5** by 88 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ShipHero ShipHero synchronizes product availability across all connected stores with matching products, and automatically generates SKUs for products, allowing users to manage products across multiple stores, locations, and warehouses, optimize inventory recording, and prioritize where stock is shipped to and from. Users can create, print, edit, manage, and scan barcodes to ensure correct picking of products and quantities, receive purchase orders using manufacturer barcodes, set packages and weights using box barcodes, and more. Automation rules allow users to set order priorities, select shipping methods and options such as insurance, remove items from orders, record notes and holds, create specific instructions on how to package orders, and more. Inventory adjustments are tracked, with details of who made changes, when, and why. Inventory can be continually counted with the cycle count feature, with users able to control how many weeks per complete cycle count, removing the need for annual warehouse shutdowns to count inventory. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 88 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipHero - **Location**: Garnerville, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Please contact us to request a personalized demo \& quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - 3PL Management - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Client Management - Client Portal - Cost Tracking - Data Synchronisation - Delivery Management - Demand Forecasting - EDI - For 3PLs - For eCommerce - Forecasting ## Integrations (24 total) - Adobe Commerce - BigCommerce - Brightpearl - FedEx Ship Manager - FirstMile - FlavorCloud - Flxpoint - Global-e - Inventory Planner - Klaviyo - Make - Managed WooCommerce - NetSuite - Order Desk - Pipe17 ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) ## Related Categories - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) - [Barcode Generator Software](https://www.getapp.co.nz/directory/187/label/software) - [Warehouse Management Software](https://www.getapp.co.nz/directory/225/warehouse-management/software) - [eCommerce Software](https://www.getapp.co.nz/directory/744/ecommerce/software) - [Third Party Logistics (3PL) Software](https://www.getapp.co.nz/directory/3427/third-party-logistics-3pl/software) ## Alternatives 1. [Fishbowl](https://www.getapp.co.nz/software/101989/fishbowl) — 4.2/5 (1087 reviews) 2. [Easyship](https://www.getapp.co.nz/software/111261/easyship) — 4.3/5 (276 reviews) 3. [Stamps.com](https://www.getapp.co.nz/software/109473/stamps-com) — 4.4/5 (919 reviews) 4. [NetSuite](https://www.getapp.co.nz/software/9137/netsuite) — 4.2/5 (2003 reviews) 5. [ShipStation](https://www.getapp.co.nz/software/90689/shipstation) — 4.6/5 (953 reviews) ## Reviews ### "Mediocre" — 4.0/5 > **Maddie** | *30 March 2018* > > **Pros**: That you can keep track of inventory that is "on hand" and "available". I also like how you can arrange all of your inventory in a certain order and assign it a location so that when you're picking orders you go in order and don't have to keep walking up and down aisles. > > **Cons**: It is glitchy. Inventory counts will be off just after a few days of correcting them. We've also had connection problems with the software and our printers. The customer support chat people are also not very helpful. ----- ### "Big Improvements Even Early On" — 5.0/5 > **Jacob** | *21 October 2019* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Overall, the software is highly intuitive and with enough playing around with the system, things make sense. Maybe part impatience and part eagerness, I was able to jump in before or between calls and generally figure out how things operate on a macro level. The ease of having the iPad to make inventory or other small product changes without having to either make notes and bring them all back to a computer or to constantly walk back and forth has also been a huge time saver. Also a huge fan of how easy it is to track, manage, and keep up to date on inventory of all products at a given time. > > **Cons**: There are certain aspects of the browser interface that I feel operate in an odd fashion, but it's nothing that can't be adapted to. Not being able to print barcodes based off on-hand inventory numbers is one, having the left side of the screen dictate scrolling of the entire page while looking at orders and inventory is another, which relates to the last point of selecting check boxes of products and having the expanding and collapsing of the left hand margin dictate the entire page placement. At first, the multiple window openings and constant re-signing in was a hassle, but I feel as if I notice that less the more I move through the system. Again, none of those things are massive inconveniences yet I feel they are small hiccups in an otherwise streamlined system. If there is a place to send suggestions or ask questions about the layout of the software as a whole going forward, I'll definitely keep it in mind. I'm always open for having that communication as I am typically an inquisitive person. > > We are still in the process of transitioning a majority of our clients over, however I can already see the benefits of this system as a whole. We had our onboarding contact and she was super helpful, responsive, and just an all-around great person to work with, especially fielding all the random and sometimes convoluted questions. Having that initial point of contact was a huge help in getting the system set up and running. Really looking forward to what this system will help us do as we grow and implement it more. ----- ### "DO NOT USE THEM\! ABSOLUTE SLIME\! Suing them with all four companies I onboarded here" — 1.0/5 > **Greg** | *28 June 2023* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing, nothing, nothing, nothing, nothing > > **Cons**: Everything Everything Everything Everything Everything > > First, they have a kind caring sales person tell you why you are better off with them, and how their pricing is better and no hidden fees etc, all upfront including Amazon FBA prep, which I got a cheaper single Prep Fee + Labels (we send small amounts, not truckloads)ONCE SIGNED UPOnce you sign up, all the problems start. Your salesperson disappears and is gone forever never to answer you again. You are stuck ONLY with email via their customer support team. LATE SHIPPINGI will say, they did at least finally fix this. But for the first 4-6 months, orders would sit for upto two weeks not moving. Delivered inventory, longer. They did in the end, finally fix this and ship timely.TERRIBLE LOGISTICS \& TIMELINESThis is ALL a lie. Just about every single package is delivered FAR later then the promised timeline. And its because of their weird logistics. They give the packages to DHL, who trucks them from Las Vegas, NV to Compton, CA, then it sits (and is usually lost) in Compton, before USPS finishes the shipment.It makes no sense and average delivery time is 7 days. When you have 2 Day or Overnight Shipments, its a lie. Its always delivered 1-2 days late and they don't refund you.LOST PACKAGES UPTO 7%They switched to this weird logistics setup, would see as high as 7% of all shipments being lost, never scanned. We lose the inventory and they don't refund us.Out of space now, but INFLATED CHARGING (random charges), missing inventory (lots), its all a scam ----- ### "Best Option on the Market" — 5.0/5 > **Ryan** | *4 January 2022* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The onboarding team was very helpful with walking us through the set up process. It's easy to get lost in the features since there are SO MANY, which is a huge benefit. The interface is nicely designed and easy to navigate. > > **Cons**: The software can be a bit buggy at times - there's random one-off issues that'll pop up for just that day or over the course of a few weeks before it's fixed. We have only been using the software full-time for the past 2 months, so it may just be growing pains and getting situated with the software. We haven't experienced any deal breakers. > > It has been a great experience overall (compared to our previous systems that ShipHero replaced). We use the software to organize and manage our warehouse/inventory with barcoded locations and products. The application is very easy to use on our iPads and desktop ship stations. ----- ### "Could not run my warehouse without it" — 5.0/5 > **Mark** | *4 January 2022* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: The best thing we like about ShipHero is that i can bring in new/pemp staff and have them working by themselves with 5-10 min. > > **Cons**: The reports it runs could be better. More reports, more detailed reports, automaticity run reports. > > We are a \#PL warehouse and our work has hugely increased. Without ShipHero we could not have taken on the volume of work we did using our old WMS software. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/112329/shiphero?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/112329/shiphero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data