Rippling Reviews
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3200 Reviews
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Biggest Issue is Pricing
Reviewed on 27/03/2024
The product works well and has several added value services we like all intergrated. Customer...
The product works well and has several added value services we like all intergrated. Customer service is decent, mixed feelings on thier new AI chat bot, sometime you just need a human. Once again the bigest issue is pricing. Their list price is now $10 and comparables are $8; $2.00 per can add up fast.
Pros
The tech stack and features are awesome compaired to others.
Cons
Price increases ever year and list price has increase 25% in two years. The only reason we would leave is pricing, which this year came very close.
Reasons for Choosing Rippling
Gusto to Paylocity to Rippling. - Gusto good product, support sucks, pricing average, added value services expensive. - Paylocity onboarding, customer services, tax compliance, account data fees after cancelation, easy of use all SUCKS. Very unfriendly system. - Rippling good product, added value service great, support good, pricing high, 1099 pricing same as employees.Reasons for Switching to Rippling
More features and added value services to meet our needs.- Industry: Building Materials
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Operations Manager
Reviewed on 14/11/2024
Helps me keep track of all of my benefits and time off.
Helps me keep track of all of my benefits and time off.
Pros
Ease of use. All of my data in one convenient place.
Cons
desktop version is easier to use than the mobile app.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling saved me so much time managing HR and IT tasks in one place!
Reviewed on 9/10/2024
Pros
I love how easy it is to onboard new employees and manage their access to various systems.
Cons
The interface can be a bit overwhelming at first and takes some time to get used to.
- Industry: Philanthropy
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling manages your payroll and a whole lot more!
Reviewed on 1/10/2024
I really like the product for me and my employees.
I really like the product for me and my employees.
Pros
The user interface is so easy to use and the amount of information you can post and share is excellent.
Cons
Sometimes the information found on your mobile device is very small font and can be hard to read.
- Industry: Sports
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling Makes My Work Life So Much Easier
Reviewed on 12/11/2024
Everything is in one place. I feel confident in the product.
Everything is in one place. I feel confident in the product.
Pros
Ease of use, fun motion graphics. I am not tech-savvy, but even I can figure it out.
Cons
I don't think there's anything that I don't like about Rippling.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Rippling
Reviewed on 28/10/2024
It's fantastic. Simple, easy, and a clean webpage to work with.
It's fantastic. Simple, easy, and a clean webpage to work with.
Pros
How easy and simple submitting for time off is.
Cons
Finding certain forms sometimes takes longer than I'd want.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rippling experience
Reviewed on 21/11/2024
Overall, it is a good software. I will recommend it for small business use.
Overall, it is a good software. I will recommend it for small business use.
Pros
Rippling is easy for enrollment, review and understanding.
Cons
Rippling is not very friendly for reporting and analysis.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic App for HR
Reviewed on 13/11/2024
Rippling is so easy to use. It is a modern and intuitive design that is easy to navigate for users...
Rippling is so easy to use. It is a modern and intuitive design that is easy to navigate for users of all levels of technical expertise. The centralized platform is great because it offers a single place to manage all aspects of HR including payroll, benefits, time tracking, onboarding, and employee data. It is also known for providing responsive and helpful assistance to users. Overall fantastic software!
Pros
User friendly interface, comprehensive HR management features, ability to automate processes, centralized platform for payroll, hiring, and benefits, and its strong global payroll capabilities, making it easy to manage employees across different locations; all while providing a smooth and intuitive experience for both administrators and employees.
Cons
Sometimes it has poor customer support, a complex onboarding process, limited third-party integrations, a slow mobile app, issues with bugs that can expose sensitive information like employee compensation, aggressive sales tactics, and concerns about the platform not always functioning as expected, particularly when it comes to complex HR needs
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Modern, easy to use platform for payroll and benefits
Reviewed on 14/10/2024
Pros
Easy, intuitive way to manage payroll and benefits for myself and my team.
Cons
Would prefer an app-based 2FA option instead of just email/SMS.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New user of Rippling.
Reviewed on 15/10/2024
Excellent tool for folks joining a company for the first time.
Excellent tool for folks joining a company for the first time.
Pros
All of my apps and information in one place. Tailored for someone new joining a company.
Cons
You can always make UI improvements, but nothing glaring appeared.
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A complete platform for payroll and international contractors management, at a great price
Reviewed on 9/05/2024
Overall, after using Rippling for 5 months, I'm very satisfied with the experience.
After the first...
Overall, after using Rippling for 5 months, I'm very satisfied with the experience.
After the first setup and first guided payrolls, everything is straightforward.
The price is great for the amount of services, such as benefits integration, international contractors management, employees payroll etc.
Pros
Our team is fully remote and has both employees on a payroll, and international contractors. With Rippling, we're able to every contract and payment in one single platform.
Setup is quite quick, more or less 1 hour, and the customer care rep who guided us made it very simple and clear.
They have a great customer care team, always available to help with doubts (which you'll have, especially if you don't use it daily. There's a lot of features)
Cost is very competitive, it was cheaper than other international hiring platforms. Do negotiate.
Cons
The setup is not the easiest, I'd have struggled to do it alone. But the guided onboarding is great and the reps very helpful and available.
International payment has a quite high fee for each payment $-$, which is 20$ for each payment.
Alternatives Considered
DeelReasons for Switching to Rippling
It was cheaper than deel for domestic employees payroll, while offering more or less the same features.- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Could be awesome
Reviewed on 10/01/2024
It's great software, but we can barely use any of the features given the pricing model. It...
It's great software, but we can barely use any of the features given the pricing model. It doesn't make sense for us to have to pay $8-$10 for every user per month every time you want to add the smallest feature. These features would make our operations run smoother, but we would barely use them and it doesn't make sense for our business. I really wish there was another way or at least allow us to integrate with other softwares for free. I foresee us jumping ship if there is an affordable way to handle the comprehensive features that Rippling offers. I really want to love this software but they are pricing us out of being able to actually use the software given our staff is mostly all part time. It doesn't make economic sense for us. Really frustrating. Also the support is been really frustrating. The billing is also confusing and doesn't make us feel good about using the platform. Explanations are not straightforward.
Pros
The software is actually good, probably better than most competitors.
Cons
It's not a good fit for most small businesses that are doing high volume low margin sales with lots of part time employees. We would love to be able to actually use most of the features but the cost structure is prohibitive. The onboarding was really not straightforward and honestly did not feel good at all. The difference between sales and the support agents was disappointing.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Rippling from Broker Side
Reviewed on 7/06/2024
It's not the worst payroll system we've ever had to deal with, but it's not the best either. There...
It's not the worst payroll system we've ever had to deal with, but it's not the best either. There are positives, as well as major places that need improvement.
Pros
I like how in depth the employee information can be. I also like that when an employee makes a benefit election, change or termination, we get an email, often with a completed form attached, so we can submit them to the carriers.
Cons
Setting up Rippling, contacting support and fixing issues is an absolute pain, and it's caused some employees to not receive benefits because they take so long to fix problems, and then the enrollment window is closed.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love Rippling!!
Reviewed on 22/12/2023
Excellent! The reports have saved me a lot of time for end of year business projections. Employees...
Excellent! The reports have saved me a lot of time for end of year business projections. Employees catch on the onboarding process quickly. I would not go back to the "old way"!
Pros
Very easy to navigate. Integrates with our accounting software and timeclock/scheduling software. Cloud based. Excellent customer service reviews
Cons
How HSA's are funded at the beginning of the month
Alternatives Considered
TriNet ZenefitsReasons for Switching to Rippling
More integration with QuickBooks and HomeBase. Easier platform to navigate- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent tool that will grow with you!
Reviewed on 7/09/2023
We have been working with Rippling for about 3 months now and it has been a positive experience. ...
We have been working with Rippling for about 3 months now and it has been a positive experience. They are hands-on with the implementation and also train you on the product as they guide you through the process. We have run our first payroll and everything went very smoothly!
Pros
This tool is super user friendly and the implementation guidance for the admin staff to set-up the product is amazing! They walk you through everything and make sure you know exactly where you can find the answers to your questions.
Cons
I wish there was more support for small teams around state tax registration, while registering for state tax numbers is not super complicated, it is time consuming. Rippling offers this help through an additional package at an added cost. It is not included in the Payroll administration package.
Reasons for Choosing Rippling
We needed a tool that offered more support.Switched From
isolvedReasons for Switching to Rippling
We appreciated all the integrations that Rippling offered, we also saw Rippling as a tool that would grow with us as our organization continued to expand.- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A decent alternative to ADP
Reviewed on 23/09/2024
Rippling is a decent alternative to behemoths like ADP. The customer service is responsive. But...
Rippling is a decent alternative to behemoths like ADP. The customer service is responsive. But Rippling is probably best for companies on the smaller side.
Pros
Rippling's web UI is pretty slick and easy to navigate. Most of the core HR functions are straightforward.
Cons
Some features, particularly around time & attendance, are buggy and don't always work.
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Aesthetically appealing, easy to use. Rare glitches aren't significant.
Reviewed on 12/11/2024
Overall, great interface, great platform, easy to use, not generally problematic, save for a glitch...
Overall, great interface, great platform, easy to use, not generally problematic, save for a glitch sometimes here and there. Plenty of resources if you have any issues.
Pros
The platform, firstly, is very aesthetically appealing. The paystub illustrations are super cute!
The platform is user-friendly, well designed, easy to understand, well-organized, intuitive.
Color usage is good and conducive to a good user experience.
Everything is laid out well and I always feel like I can find what I need. Plenty of resources to try to troubleshoot any issues or confusions on my own.
Cons
Sometimes updates lag in Rippling. I may still be asked to perform a task in Rippling that I have already done and it will be on my homepage like an eyesore–and even might prevent me from using needed features because the update I made within my Account hasn't taken. Seems like a glitch thing.
For example, I might update my insurance information in my Account, but Rippling might still be saying I haven't and I'll have a task on my homepage telling me to do my insurance stuff.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy, all-inclusive employee management system
Reviewed on 7/09/2024
Rippling is much more user friendly and all-inclusive than the prior payroll/time tracking/applicant...
Rippling is much more user friendly and all-inclusive than the prior payroll/time tracking/applicant tracking platforms I have used in the past. Support is timely and has resolved 95% of issues that have arisen.
Pros
very easy to use with many available add-ons to help with tracking, onboarding, payroll, time tracking and more
Cons
some difficulty customizing time off options for salaried vs hourly employees
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very convenient way to manage all our people ops processes in one centralized platform
Reviewed on 6/11/2024
I've really enjoyed using Rippling while setting up my benefits - it was super easy and straightforw...
I've really enjoyed using Rippling while setting up my benefits - it was super easy and straightforward. I also use it daily for requesting PTO and checking paystubs, and it’s made these tasks effortless. The company onboarding process was a breeze thanks to Rippling, and the mobile app makes it even more flexible to access everything on the go.
Pros
Rippling offers a very convenient way to manage all our people ops processes in one centralized platform. It streamlines everything from accessing paystubs and handling PTO requests to managing benefits, making it easy to keep track of important employee information and tasks. The all-in-one approach simplifies HR management significantly, saving time and reducing the need to jump between different systems.
Cons
So far, my experience with Rippling has been very positive, and I haven’t encountered any significant issues. If I had to point out a potential area for improvement, it could be that some users might find the initial setup or navigation a bit overwhelming due to the platform's extensive features. However, once familiar with the system, the comprehensive nature of Rippling becomes a significant advantage.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome !!!
Reviewed on 25/09/2024
Pros
The ease of use whether in office or working from home
Cons
I can't think of anything that I don't like
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling is a great & innovated resource. Highly Recommend!
Reviewed on 22/11/2024
Rippling has been a great tool to keep up with all things HR as well as any training I might have....
Rippling has been a great tool to keep up with all things HR as well as any training I might have. Highly recommend, its probably the best product for HR I've used.
Pros
It's very user friendly & easy to understand. Highly recommend Rippling!
Cons
Sometimes I have to sign in again right as I'm clocking it & I'm a little late but besides that I've had no issues.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive HR and IT management solution with seamless automation
Reviewed on 18/11/2024
Rippling is a fantastic all-in-one platform that simplifies HR and IT management. It offers...
Rippling is a fantastic all-in-one platform that simplifies HR and IT management. It offers everything from payroll and benefits administration to device management and app provisioning.
Pros
It is a all in one Platform and has a seamless onboarding with powerful automations.
Cons
The learning curve is quiet high and there are some limited customizations.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Look elsewhere
Reviewed on 29/09/2023
It was a frustrating implementation. Videos are how they expect you to learn implementation. And...
It was a frustrating implementation. Videos are how they expect you to learn implementation. And many of the videos are past iterations and so don’t match the views. The implementation calls were non value add. Our questions on fitting the system to our processes were answered on average 5 days later and usually with an unable to accommodate. Benefits plans were limited (unable to upload our offerings). Bulk upload of salary was unable to complete due to errors on their end. After a week, still no resolve. Missed our implementation deadline. So we cut our contract after paying total annual upfront.
Pros
The User Interface was pleasant for our employees
Cons
Customer Service and implementation support. Email is the only way to communicate during implementation unless they provide you a link to schedule a call, which you have limited calls in your plan.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, great customer service.
Reviewed on 22/10/2024
Everything aside from recruiting has been simple and efficient.
Everything aside from recruiting has been simple and efficient.
Pros
It's easy to navigate and customer service is wonderful.
Cons
The recruiting features are not so user friendly.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rippling - Best in Class software
Reviewed on 10/10/2024
I find it really easy to use Rippling and it has everything that we need to manage the team.
I find it really easy to use Rippling and it has everything that we need to manage the team.
Pros
Ease of use, I don't recall having any troubles whenever I use it.
Cons
I hope a notification is sent whenever there are still pending left that aren't reviewed/approved after 3 business days for example so I don't have to remind my manager to approve my filed leaves.