FarEye Reviews
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14 Reviews
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
best option for tracking your fleet & optimize route
Reviewed on 31/10/2023
Pros
best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit
Cons
no cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Last mile delivery app
Reviewed on 25/02/2020
Ontime delivery percentage is at 95%
Ontime delivery percentage is at 95%
Pros
It's features and support which helps for last mile deliveries very effectively
Cons
need to Keep up the resources to handle to support business needs
Response from FarEye
Thank you for the review.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Mara Xpress
Reviewed on 14/09/2016
We have had a roller coaster of an experience with Fareye. It was great some times but on other...
We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.
Pros
quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.
Cons
The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria.
We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 4/03/2020
Pros
Ease of usage and almost Nil manual data inputs
Cons
Some times integration with our company software gets stuck
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
UPS<>FAREYE
Reviewed on 28/02/2020
Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.
Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.
Pros
This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions.
Cons
There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.
Response from FarEye
Thank you for the review.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
FarEye is a Provider of a Comprehensive Solution that Covers the Entire Process.
Reviewed on 21/03/2023
Pros
FarEye's product are known for their exceptional quality, and the team is committed to achieving excellence and ensuring customer satisfaction, The capabilities of the driver app are significantly more advanced than those of other comparable platforms.
Cons
FarEye can be slower at times because of it's large scale
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Energetic team with great product
Reviewed on 25/07/2017
Pros
Experience with industry leaders helped us to implement the best practices along with the software.
Cons
Recurring payment method has a monthly check and payment process. We would have prefered a one-time fee.
Response from FarEye
Thanks for Review
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mobility platform for business operations
Reviewed on 13/09/2016
FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand...
FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand dispatch for JIT Requests, capacity planning, live performance dashboard for multiple branches, Reports and analytics to improve the speed of decision making, Geo co-ordinates & ePoD capture, live tracking and ETA to customer, one touch assist buttons for employees on the go, high data security with in-built MDM, BPM Engine among many others.
Response from FarEye
Thanks for review
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Review Source
Overall rating
- Ease of Use
- Customer Support
Best field service management software i checked
Reviewed on 20/10/2015
I liked the FarEye workforce management platform for service management. I had team of 90 engineers...
I liked the FarEye workforce management platform for service management. I had team of 90 engineers and all are now automated with the fareye application. I could configure my business process, design the automated scheduling process and even customize the mobile workflow. My field staff takes digital signature and payments. A real time software which gives live workforce tracking.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FarEye - Salesforce Automation
Reviewed on 19/09/2016
Pros
FarEye's mobility platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations.
Response from FarEye
Thanks for the review
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FarEye feedback
Reviewed on 3/03/2020
easy to use by them, easy to carry with them, real time update facility.
easy to use by them, easy to carry with them, real time update facility.
Pros
Real time tracking, demonstration by the team and continuously adding new features in the app.
Cons
Integration failures and less human touch
Response from FarEye
Thanks for your review.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great field tracking software
Reviewed on 4/12/2015
FarEye is a great field tracking software with great features and tech support, they do setup and...
FarEye is a great field tracking software with great features and tech support, they do setup and installation and also FarEye helps customers to use their software and provide training classes as well to understand and operate the software. And, software is very easy to use and operate. With great features like real-time tracking and monitoring, auto routing and auto-assigning etc.
I am completely satisfied with the product and recommend others too to use it.
Response from FarEye
Thank you Jeffrey to review us.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FarEye for Last Mile Delivery
Reviewed on 13/09/2016
We use FarEye for our delivery operations - it gives us real time field visibility and live proof...
We use FarEye for our delivery operations - it gives us real time field visibility and live proof of service. The entire last mile takes place on FarEye and we are very happy with the team.
Response from FarEye
Thanks for review
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FarEye Technology
Reviewed on 13/09/2016
Very customer friendly and easy to use. High level of customization and solves most of the field...
Very customer friendly and easy to use. High level of customization and solves most of the field problems
Cons
Not much
Response from FarEye
Thanks for review
