--- description: Learn how OnPay can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OnPay Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/243/compliance/software) > [OnPay](/software/110713/onpay) # OnPay Canonical: https://www.getapp.co.nz/software/110713/onpay Page: 1 / 20\ Next: [Next page](https://www.getapp.co.nz/software/110713/onpay?page=2) > OnPay is an easy-to-use, cloud-based software for small and mid-sized businesses to simplify payroll, automate taxes, and manage HR backed by reliable, expert support. > > Verdict: Rated **4.8/5** by 461 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OnPay OnPay automates payroll tax filing and payments. Self onboarding and a self-service portal enable employees to enter and edit their own personal details, as well as access paystub information. OnPay’s mobile-optimized design allows businesses to access payroll features anywhere, from any device. Businesses can manage benefits and HR in one place with OnPay’s health insurance, 401(k) retirement and workers’ comp options, plus integrations with back-office software. Businesses can streamline HR processes with document storage and leave accruals functionality, plus an HR library complete with employee handbook templates, performance plans and annual reviews. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 461 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OnPay - **Location**: Atlanta, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First month free, base fee starting at $49 + $6 per employee per month. This simple pricing structure allows businesses to know exactly what to expect without the confusion of mysterious quoting processes or unexpected charges. OnPay also provides a convenient tool for businesses to calculate their monthly cost based on the number of people they need to pay each month. Additionally, the plan includes free onboarding support, offering businesses free setup and data migration, making it easy to get started with using the software. Furthermore, OnPay's pricing plan encompasses essential features such as W-2s, 1099s, and year-end filings, unlimited pay runs and schedules, federal, state, and local tax filings, and expert support by phone, chat, and email. The plan also boasts no implementation or integration fees, ensuring that businesses have access to all necessary features without any surprise charges. Overall, OnPay's pricing plan is designed to offer powerful software with exceptional service at a straightforward and competitive price point, making it a cost-effective solution for businesses of all sizes. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Benefits Dashboard - Benefits Management - Certification Tracking - Chatbot - Check Printing - Collaboration Tools - Compliance Management - Compliance Tracking ## Integrations (8 total) - Deputy - Humanity Schedule - QuickBooks Online - QuickBooks Online Advanced - QuickBooks Time - Turbotax - When I Work - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.getapp.co.nz/directory/243/compliance/software) ## Related Categories - [Compliance Software](https://www.getapp.co.nz/directory/243/compliance/software) - [Onboarding Software](https://www.getapp.co.nz/directory/730/onboarding/software) - [Benefits Administration Software](https://www.getapp.co.nz/directory/254/benefits-administration/software) - [Payroll Software](https://www.getapp.co.nz/directory/259/payroll/software) - [Human Resources Software](https://www.getapp.co.nz/directory/256/human-resources/software) ## Alternatives 1. [Deel](https://www.getapp.co.nz/software/2051182/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.getapp.co.nz/software/112141/rippling) — 4.9/5 (4614 reviews) 3. [Paylocity](https://www.getapp.co.nz/software/102695/webpay) — 4.3/5 (1822 reviews) 4. [RUN Powered by ADP](https://www.getapp.co.nz/software/91393/run) — 4.6/5 (1333 reviews) 5. [ADP Workforce Now](https://www.getapp.co.nz/software/100336/workforcenow) — 4.4/5 (7170 reviews) ## Reviews ### "Best Payroll Service Around" — 5.0/5 > **Matthew** | *6 February 2020* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Great software and excellent customer support. They went above and beyond to resolve an issue I had on my end as well. Wish I’d switched from Quickbooks payroll years ago to onpay. > > **Cons**: None that I’ve had. They’ve been excellent ----- ### "And the award for best silent partner goes to...... OnPay\!" — 5.0/5 > **Danielle** | *14 December 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: \*Affordable payroll at $40 a month plus $6 per employee gives any other company a run for their money \*Unlimited payroll runs \*Manage all types of pay for employees and workers \*Offers great HR resources with extensive library \*Self Service Portal that's intuitive and critical \*Overall EASY to use \*Self generating reports and checklists makes tax compliance simple \*Customer service is readily available and accessible in many ways to meet all your needs \*Employee portal > > **Cons**: \*Extra cost for mailing documents \*No discount upon volume \*No mobile app for android users \*Tax alerts are proven hard to settle \*Time off doesn't always sync everywhere it should within the system > > Being a small business owner isn't always rewarding but having OnPay reminds me that even though I'm doing this myself I'm not always alone. Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little easier. Report reminders, user-friendly software, self-help options, transparency from start to finish in all aspects of this service are just a few reasons that it gives me the confidence I need to know I'm getting the job done with speed and accuracy. I definitely feel I've completed my tasks efficiently using OnPay and it's so affordable for everyone with straight across the board pricing without hidden fees or hiccups to deal with. They make payroll more approachable and takes out a lot of the guess work out that first time users may have and seasoned individuals will appreciate. ----- ### "OnPay made multiple tax errors and took months and months to respond" — 3.0/5 > **dave** | *19 November 2023* | Telecommunications | Recommendation rating: 1.0/10 > > **Pros**: OnPay is fine as long as you don't need any support. Their support team is slow and error-prone. If you are doing payroll for a small business you probably need some level of support. > > **Cons**: The problem with OnPay is this... They often misfiled wage withholding with state government. Sometimes they made calculation errors. Other times they filed a day or two late. Either way, it cost fees, interest, and time to resolve the issue. The biggest problem was how long it took OnPay to even respond to these issue. For example, I once submitted a ticket on on \[sensitive content hidden\], and had OnPay submit a response on \[sensitive content hidden\] . For another incident they simple never responded. Also, OnPay did not honor the first month free that they advertise. > > Overall I would not recommend OnPay. It was a bad experience due to tax errors and integrations that did not work. The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more in accounting costs. ----- ### "Strong Customer Support and Smooth First Payroll Experience" — 5.0/5 > **Nancy** | *15 January 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The customer service has been excellent. Communication has been very prompt and clear, and the team was proactive in helping us get our first payroll processed successfully. This was my first time running payroll, and I really appreciated how approachable and supportive they were throughout the process. > > **Cons**: As a new user, I don’t have any significant complaints about OnPay at this time. The platform has met our needs so far, and the customer support has been very strong, which has helped offset the learning curve. > > OnPay has been proactive, responsive, and clear at every stage. As a first-time payroll user, their support and communication made the process much easier and gave us confidence that payroll was being handled correctly. ----- ### "Our go-to payroll software\!" — 5.0/5 > **David** | *9 November 2021* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: The best part about Onpay for us, is not only the ease of use, but the ability to set up Onpay so it maps to Quickbooks Online, so we don't have to make any adjustments later. Also, we are super thankful for Onpay's support as they are always super friendly and make sure any payroll challenges we have are resolved. Also, we really like the liabilities always balance. We struggled with other software, mainly quickbooks, where there are always odd amounts of payroll liabilities hanging in the account all the time. > > **Cons**: We have an accountant dashboard, and we can't see our invoices directly, we have them sent to us each month. Billing isn't wonky or anything, we just don't have open access to the billing from our side. If it was the client's billing account, their billing activity shows up for them. ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.co.nz/software/110713/onpay?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/110713/onpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data