Amberlo Reviews
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87 Reviews
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy time tracking and billing
Reviewed on 27/03/2018
AMEA Legal enabled our team to track working time spent on client tasks easier and more precisely....
AMEA Legal enabled our team to track working time spent on client tasks easier and more precisely. This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
Pros
AMEA Legal helped our team to track billing time spent on client tasks easier and with more precision. This ensured that all time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
Cons
We missed integration with our accounting system.
Response from Amberlo
Dear Andrius, thank you for a positive review! We are very happy to have you as our customer and glad to hear that our software helps your practice to earn more.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Experience of using Amberlo for almost 4 years
Reviewed on 23/09/2024
Overall my experience of using Amberlo is good.
Overall my experience of using Amberlo is good.
Pros
Invoicing process as well as time logging is very simple and fast. Amberlo provides plenty of options customizing software to individual needs.
Cons
Functions of Amberlo mobile application could be more extended. It would be very useful of having possibility to review and issue invoices on mobile application.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
A good fix for smaller practices
Reviewed on 30/06/2023
A good fix for a smaller legal practice. Most others are very complicated with additional bells and...
A good fix for a smaller legal practice. Most others are very complicated with additional bells and whistles which are either not required, or are time consuming to figure out. Amberlo functions in a fairly straightforward way to solve most tasks required.
Pros
The time tracking and invoicing functions
Cons
The case management function is not very straightforward to grasp and is not fully customisable.
Response from Amberlo
Thank you for your feedback on Amberlo.
We're glad to hear that you find the time tracking and invoicing functions helpful.
We understand your concerns about the case management function's usability and customization. Your feedback is valuable as we work to improve our platform.
If you have specific questions or need assistance with any aspect of Amberlo, please feel free to reach out to our support team. We're here to assist you with your smaller practice.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Amberlo in law practice
Reviewed on 3/10/2024
Amberlo includes CRM features that help my law firm to manage client communication more effectively....
Amberlo includes CRM features that help my law firm to manage client communication more effectively. It centralizes all client-related information, including emails, case history, and billing data, into one platform. This improves client communication and allows for better service by ensuring that no details are missed.
Pros
Time tracking and billing are crucial in Amberlo so it makes it simple.
Cons
Lots of errors in app on iPhone
Layout of application should consist more contrasts.
No function to replay on email when its open in app.
No response from technical service
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Tool for Streamlined Collaboration!
Reviewed on 3/10/2024
My overall experience with Amberlo was very positive; it streamlined my workflow and enhanced team...
My overall experience with Amberlo was very positive; it streamlined my workflow and enhanced team collaboration. I appreciated the responsive support and regular updates that improved the platform.
Pros
What I liked most about Amberlo was its user-friendly interface and the seamless integration of features. It made managing tasks and projects feel effortless and enjoyable.
Cons
What I liked least about Amberlo was the occasional lag during peak usage times. However, this didn’t significantly impact my overall experience.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amberlo is a good and reliable way for client management in a law firm, with always room for...
Reviewed on 12/10/2024
Pros
An extremely simple and reliable way to track the number of hours spent. Keeping records of clients and specific cases for each client is clear and sufficiently accurate. The entire system greatly simplifies client management.
Cons
Just a few minor issues. Searching for matters is not intuitive, and the search function is overly complicated. It’s not possible to sort matters by number or client, only to narrow the search by parameters. Additionally, it’s not possible to include a fixed price on the invoice without specifying the number of hours, regardless of whether the actual hours exceed or fall short of the fixed price.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sometimes simple is the best
Reviewed on 23/09/2024
The learning curve is almost non-existent. It streamlines operations, saves time, and increases...
The learning curve is almost non-existent. It streamlines operations, saves time, and increases proftibaility.
Pros
Easy to use. Good and intuitive interface. Fast. Cloud. Acessible anywhere. Flexible and responsive team and support.
Cons
The segmentation of features. The app is not as direct to use.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good program
Reviewed on 23/09/2024
a necessary program for every day, it is the main tool of my work
a necessary program for every day, it is the main tool of my work
Pros
It is easy to learn how to use this program. Although it is professional and has many functions, it is very convenient and easy to use.
Cons
there is nothing to dislikethere is nothing to dislike
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amberlo user
Reviewed on 7/10/2024
The program is clear to use, has many interesting features and makes daily use easy. The problem...
The program is clear to use, has many interesting features and makes daily use easy. The problem lies in closing tasks for which you need to spend extra time. Great for creating new clients and appointments as well as a calendar. I highly recommend.
Pros
Transparency of use The ability to work together on a task,
Cons
Inability to close tasks altogether for some period
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best app for lawyers
Reviewed on 3/10/2024
Pros
User-friendly and efficient management.
Cons
Limited customization options available.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amberlo experience
Reviewed on 5/02/2024
Amberlo is very useful product with numerous advantages and lots of potentials. We are for now very...
Amberlo is very useful product with numerous advantages and lots of potentials. We are for now very satisfied with Amberlo and we hope that certain improvements in billing and invoicing area would make it even better.
Pros
Amberlo is easy to use and it is reliable. The Client Management section provides many options which all work in practice. Timesheet Recording is simple and fast and offers many automatic options. Review of database of issued invoices is easy and it is possible to be reviewed based on many criteria. Once all billing properties are set, invoicing in Amberlo can also be helpful.
Cons
Generally, an additional possibilities of customization of the processes would be very useful. This primally refers to billing and invoicing section where lack of many simple options and lack of customisation option make the invoicing processes complicated and lengthy and consequently this tool las productive. Also some improvements are possible regarding Timesheet Recording.
Response from Amberlo
Thank you for your review! We’re glad you find Amberlo easy to use and reliable. We appreciate your feedback on billing and invoicing customization, and we’re working on it. Thanks for your support!
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Affordable and powerful
Reviewed on 1/07/2023
amberlo is the best for a buck service to know exactly what you should do with your daily law...
amberlo is the best for a buck service to know exactly what you should do with your daily law practice.
Pros
Lot of features but the app is not bloated. You can trust the e-court implementation. Invoicing is quick and easy and you have powerful time tracking allowing to track the profitability of the clients.
Cons
Sometime i get lost in features. Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
Response from Amberlo
Thank you for highlighting the pros of Amberlo, including its feature-rich yet uncluttered design, reliable e-court implementation, and efficient invoicing and time tracking capabilities.
We understand that some features may be less intuitive, and we're committed to improving user experience. If you ever need assistance or have questions, please reach out to our support team. We're here to ensure you get the most out of Amberlo.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect tool
Reviewed on 29/03/2024
Pros
We have been using Amberlo for a year. It is quite easy to use and to navigate. It really helped us with productivity and time/tasks tracking. Dashboard is the most useful feature for me. I can not imagine working without this app.
Cons
Nothing, it is a great app. I think that some features may be improved.
Response from Amberlo
Thank you for your fantastic feedback! We're thrilled that Amberlo has boosted your productivity and that the dashboard is such a valuable feature. We appreciate your input on improving features and are always working to make the app even better!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The life saving system
Reviewed on 25/09/2024
I like that I have an opportunity to keep my information safe and in one place. Reports feature...
I like that I have an opportunity to keep my information safe and in one place. Reports feature helps a lot. Would be even better if there was an opportunity to save them like invoices.
Pros
I like the function itself. There's no other better system for the lawyers where you can fixate almost all in one place.
Cons
That sometimes the system records double payments if preliminary and final invoices are issued
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use this software mostly for invoicing my customers and keeping track of worked hours.
Reviewed on 23/03/2018
Pros
Entering worked hours is a very easy task in this software. I can smoothly add these hours to invoices and send them to my clients with only few clicks. That way I do not have to spend a lot of hours by trying to remember what I did during the month and all calculations are done for me automatically.
Cons
Still miss document integration with google drive or dropbox as documents need to be added manually.
Response from Amberlo
Thank you so much for the kind feedback! Happy to announce that Amberlo already has Document integration. Thanks again for your feedback - it really means a lot to us.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very well proven time-tracking app
Reviewed on 25/09/2024
Pros
A very useful tool for managing timesheets and then using the data to quickly issue and send invoices, keep track of statistics, plan work, create tasks, etc. Of course, it takes a while to enter all the data in the beginning, but the time spent is very quickly recouped.
Cons
The customer could be given the possibility to choose more formats for invoices and reports, and to customise their layout and style.
- Industry: Legal Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Professionals work
Reviewed on 24/09/2024
I am very happy with this system that makes work easier. I have been using it for many years....
I am very happy with this system that makes work easier. I have been using it for many years. Amberlo is constantly improving, but hasn't become unfathomably complex. Professionals work.
Pros
Easy to use, can enter any data I can think of
Cons
Sometimes it is difficult to find a way to change the original data
Response from Amberlo
Thank you for your kind review! We're glad Amberlo has made your work easier and appreciate your long-term trust. We’ll keep improving while maintaining ease of use. Thanks for your support!
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amberlo easy application
Reviewed on 3/10/2024
Good contact with employees, very good cooperation
Good contact with employees, very good cooperation
Pros
Ease of use, easy search by records, ability to view from anywhere (application); Quick access to files
Cons
Faster reminder when your subscription expires
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adaptable to your needs
Reviewed on 17/08/2022
Amberlo have been very helpful from data migration right through to us now using it fully. We look...
Amberlo have been very helpful from data migration right through to us now using it fully. We look forward to growing alongside Amberlo.
Pros
The product is easy to use and allows us to deliver our service efficiently. The case management aspect is excellent for collaboration and for keeping track of recent developments in our cases. It also has customizable aspects such as additional data fields you can add in and the product development team is really willing to hear feedback about the product and adapt it to your needs.
Cons
There are some smaller functionalities which we are keen to see implemented - which Amberlo are working on - but overall it's a great product and the customer service is excellent.
Response from Amberlo
Thank you, Abigail, for sharing your experience with the community and us! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We're here for you anytime.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need for efficient case management
Reviewed on 11/05/2020
Our planning and time tracking have significantly improved since we started using Amberlo. The team...
Our planning and time tracking have significantly improved since we started using Amberlo. The team calendar provides an excellent overview of what team members have planned, so you can easily see the load and plan additional tasks. Team members can easily convert completed tasks into timesheets, which makes planning and time tracking very efficient.
Pros
Amberlo is easy to use and has many useful features at the same time. It is very efficient for managing cases and organizing teamwork, especially when the team is working remotely. It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Cons
We are waiting for the integration with our accounting software.
Response from Amberlo
Thanks for the awesome review, Ieva! We put customer experience and satisfaction as our priority, so we're happy to hear we hit the mark for you. Cheers!
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Best help in the daily work
Reviewed on 29/05/2020
Pros
The most impactful features are contacts list, which includes all documents and materials about person, and documents storage, which is helpful for searching specific material of onother team member. Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
Cons
I did not enjoy the first two-three days when I have to bring together all documents, which I had before, into one sistem. But today I can garante that all that job was worth it.
Response from Amberlo
Thank you, Migle, so much for sharing your experience with us. We're using your feedback to add some important features to Amberlo! Thanks again!
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 17/04/2020
Pros
It's very easy to plan and manage your tasks using this software. Also, sharing documents, information and other files with colleagues became easier
Cons
I am using this software for more than 6 months and can't name any problems.
Response from Amberlo
Thank you, Paulina, so much for taking the time to leave us this amazing review!
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product !!!
Reviewed on 3/07/2023
Saving time. Helping to track time at work.
Saving time. Helping to track time at work.
Pros
Time tracking. Easy to track how I did in that day.
Cons
Useing it as database of cases. Sometimes a little bit complicated to set up the cases.
Response from Amberlo
Thank you for your positive review of Amberlo!
We're delighted to hear that our time-tracking feature has been helpful for you.
Regarding using Amberlo as a case database and experiencing some setup complexity, we appreciate your feedback. We're continually working to improve our platform and user experience.
If you have any specific questions or need assistance with case setup, please feel free to reach out to our support team.
Thank you for your review, and we're committed to making Amberlo even better for your legal needs.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amberlo: so far, so good
Reviewed on 2/10/2024
Pros
User-friendly, nice dashboard and data display
Cons
The start / pause functionality (for time logging) doesn't allow pauses, only full stops.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool for managing a consulting business
Reviewed on 2/04/2018
Pros
very speedy and intuitive. Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
Cons
There is no opportunity to check the document content. I think this feature would really come in handy.
Response from Amberlo
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience with Amberlo!