Donesafe Reviews

Pros

It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used.

Cons

We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up!

Pros

In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.

Cons

Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.

Pros

OH and Safety application is great. Safety performance is great to monitor

Cons

Team equipment register is clumsy to use. Need to be able to search items via Serial numbers.

Pros

Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.

Cons

The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.

Pros

The software is easy to use once you get use to it and has helpful videos

Cons

In the beginning it was very tricky to navigate

Pros

The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs.

Cons

The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these.

Pros

It is easy to navigate and for all different levels of Crew - Management to use.

Cons

The main page can look a bit to busy, somtimes less is better.

Pros

It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur.

Cons

Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well.

Pros

What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution.

Cons

Nothing - it is the best software that I have come across on the market

Pros

Donesafe far exceeded the previous program we used in terms of ease of use, detailed multiple selections that allows you to to quickly relay important information about accidents and incidents. It has a follow up function that allows you communicate risks to appropriate people and confirm the risks have been resolved.

Cons

I couldn't fault the software. I don't know what else to say.

Pros

Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture

Cons

Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats

Pros

Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount.

Cons

The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo.

Pros

Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.

Cons

Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.

Pros

Its ease and breadth of configuration, its ability to make it user-friendly​,

Cons

A few functions required workarounds in the early implementation​, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the ​opportunity to be more elegant on a full screen.

Pros

User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Cons

Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.

Pros

Easy and effective
Accessible and able to follow directions thoroughly

Cons

No comment, have found the software easy and user friendly

Pros

- User experience
- Flexibility to configure the system to meet our business requirements
- Ability to create custom dashboards with the click of a button

Cons

We have not had any negative experiences since implementation

Pros

The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant.
And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!!
Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!

Cons

I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol

Pros

Comprehensive and very intuitive software that has delivered on all the promises made during the sale process. Donesafe's platform is incredible in its flexibility - many different apps available make it likely there is something that will fit your needs - even those needs you come across once it is implemented.

Cons

Constantly looking for one, but surprised to say I haven't come across one yet...

Pros

Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology.

Cons

*thinking very hard* -
Nothing at the moment

Pros

The software is simple and intuitive to use and end-user focused.

Cons

The reporting/dashboarding/analytics has room for improvement - however Donesafe are licensing business intelligence software as part of the product offering so this will fill this functionality gap.

Pros

Easy to use, easy to adapt. Fast, friendly assistance.

Cons

That I have to download attachments to view them, not just be able to view them through the site.
That there aren't preloaded forms (like the plant equipment one) for other sections, so we have to create our own and then just load them as a side attachment.

Pros

Donesafe has been such a great platform for our workplace health and safety. It’s super user-friendly, which means our team can log incidents and hazards in real-time. It also means we can be on top of incidents and hazards as they happen without all the time consuming paperwork. The ability to generate reports for absolutely anything means you have easy oversight, can analyse trends and improve processes. Go Donesafe!

Cons

Nothing - it's a great platform and suited our needs.

Pros

Very user friendly to complete and assign tasks, complete checklists and communicate.

Cons

Looks difficult to new users, but you just have to use it a few times

Pros

The DoneSafe platform is the most progress and dynamic and responsive platform in the market. Its simplicity and responsiveness allows organisations to manage its holistic risks in real time.

Cons

Nothing. There is nothing to not like about DoneSafe!