
Easiest H&S Program I used
Pros
It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used.
Cons
We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up!
Response from Donesafe
Thanks for the review, Giel.
Great to hear your experience with the Donesafe platform at SkyCity Entertainment Group over the last 6-12 months.
Thanks again and as always, stay safe out there. Team Donesafe.
Done Safe
Pros
Donesafe software provides an easy to use, and very easily accessed platform for the business to use on a regular basis to guarantee compliance in all areas.
The platform is easy to follow and sequential in processing which means it can be used across a broad field of users.
Cons
As such not too much to find against it, we did have some initial set up glitches but now it has been fine.
Response from Donesafe
Brian, thanks for leaving us a great review. We are happy to hear that you love the product.
Regards,
The Donesafe Team
Good system compared to what is available but room for improvement
Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management
Pros
Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture
Cons
Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats
LOVING Donesafe!
100% enjoyable and full of ease. Never had a trouble, easy to learn and to teach other employees how to use.
Pros
Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.
Cons
The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.
Response from Donesafe
Rachel, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Thank you for your kind words.
Donesafe Review from a Shift Manager
Pros
It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur.
Cons
Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well.
Response from Donesafe
Thanks for your review Adit.
I'm happy to hear that Donesafe has improved the way safety is managed at McDonald's.
Please note that our support hours managed by Donesafe are Monday-Friday 8.30am-5.30pm.
We aim to resolve any issues, including bugs as soon as possible. You can also find helpful articles to guide you through all aspects of your Mcdonald's safety system within your account.
If you require any additional support or have further requests we would recommend you reach out to your McDonald's safety team.
Donesafe software
Very good
Pros
Software was easy to use, no downtime, reliable
Cons
None at all, software was really commendable
Response from Donesafe
Djohana, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.
Thanks,
Team Donesafe
Complete tasks with ease, easy sign on and report functionality. Coalition of reports great
Pros
The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off.
Cons
Have not come across any issues so far which is pleasing. The software can be used on any device and desktop.
Response from Donesafe
Thanks for the review, Craig.
Great to hear your experience with the Donesafe platform at McDonald's.
Thanks again and as always, stay safe out there. Team Donesafe.
software review
as above - stream lined application, easy to use and fantastic mentoring of the product
Pros
Ease of set up.
Brilliant customer support
Australian
multitude of applications for business use
Cons
not sure yet...Only reasonably new to the product
Response from Donesafe
Margie, thanks for taking the time to leave us a review. We are thrilled that you love the ease of set up and customer support; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and I hope our partnership continues to blossom.
Donesafe what a winner! makes our business look so professional
We engaged Donesafe to provide a safety/audit/HR incident platform in the cloud for our many remote sites. it worked so well we then added on detailed workflows for contractor management. Many of our clients are international firms with their own stringent audit requirements. Our custom dashboards and reporting tools make our local teams look extremely professional. Our monthly/quarterly client audit meetings are a breeze and has helped us grow heaps of new business.
Pros
In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.
Cons
Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.
Response from Donesafe
Thanks for the review.
Great to hear your experience with the Donesafe platform.
Good tip on the implementation notes, customer project teams need to know and understand how they want the system and we can build that for them.
We have dedicated business analysts per project to ensure this runs as smooth as possible.
Thanks again and as always, stay safe out there. Team Donesafe.
EASY to configure and use
We have recently commenced working with DONESAFE to design, configure and deploy an Incident / Injury Management System. This has allowed us to consolidate our processes into one easy to use system designed with our business users in mind. The system allows us to manage incidents and injuries across multiple jurisdictions where there are different regulatory requirements.
The DONESAFE team have been responsive to our needs and provided great service. The software has provided a higher level of visibility and efficiency in managing incidents and injuries
Pros
- User experience
- Flexibility to configure the system to meet our business requirements
- Ability to create custom dashboards with the click of a button
Cons
We have not had any negative experiences since implementation
Response from Donesafe
Thanks for the review, Peter.
Great to hear your experience with the Donesafe platform at SkyCity Entertainment Group.
Thanks again and as always, stay safe out there. Team Donesafe.
Donesafe
Replacing old outdated systems and streamlining processes.
Pros
Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology.
Cons
*thinking very hard* -
Nothing at the moment
Response from Donesafe
Thanks for the review, Valentina.
Great to hear your experience with the Donesafe platform at Telstra.
Thanks again and as always, stay safe out there. Team Donesafe.

Great product
Pros
Ease of use and easy product for my staff to pick up and start using. Staff like it compared to what we had in the past. I like the V&V review notifications.
Cons
Had a few quirks at first when we would try and do an observation it would take us to a Branch Inspection. But they have seemed to work that out
Response from Donesafe
James, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.
Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day.
Thank you,
Team Donesafe
Donesafe review
Pros
Ease of use for the end user across all platforms and the ability for customisation by internal admin users.
Cons
An improvement would be to enable drilling down on dashboard charts/visulisations.
Response from Donesafe
Simon, thanks for leaving us a great review.
Thank you,
The Donesafe Team
Awesome
An OSH system that is cloud based, incase anything happens to our hard copy version. Lots of fast, friendly assistance (and news + updates) Great service, great product, great people.
Pros
Easy to use, easy to adapt. Fast, friendly assistance.
Cons
That I have to download attachments to view them, not just be able to view them through the site.
That there aren't preloaded forms (like the plant equipment one) for other sections, so we have to create our own and then just load them as a side attachment.
Response from Donesafe
Thanks for the review, Steph.
Compliance software we like to use. There is big difference between like and need to use.
Pros
- No need to monitor things as they come at the time I need to action.
- Prebuilt workflows
- SSO integration to our infrastructure
Cons
Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good.
Response from Donesafe
Thanks for the review, Alexander.
Great to hear your experience with the Donesafe platform at UrbanYou.
Thanks again and as always, stay safe out there. Team Donesafe.
Concise, Simple, Efficient, Perfect.
Pros
What impresses me most about this software is the simplicity and accessibility of all aspects associated with this software. Anything that I need to access on this software is always easy to find, on the rare occasion, this software makes it easy to search and locate whatever is needed.
Thank you.
Cons
There is nothing that I really dislike about this software. This is a rarity for me not to find a negative, but on this occasion, I cannot say anything bad about this software.
Response from Donesafe
Thanks for the review, Cameron.
Great to hear your experience with the Donesafe platform at Suncorp.
Thanks again and as always, stay safe out there. Team Donesafe.
Just very user friendly and easy
Pros
Very easy and visually well structured. I found exactly what I was looking for quite quickly and completed
Cons
I don't have any cons to advise of as I found the software very easy to use and user friendly to complete
Response from Donesafe
Thanks for the review, Bev.
Great to hear your experience with the Donesafe platform at Suncorp.
Thanks again and as always, stay safe out there. Team Donesafe.
Perfect for our compliance management
Donesafe helps us to centralize the management of our in company compliance softwares in one place and avoid the repetition of the previous compliance issues we have experienced before.
Pros
Best contribution of Donesafe is to enable consolidation of our entire compliance infrastructure in one single platform by creating our organization specific apps. Additionally provides us opportunity to be pro-active about not repeating the compliance issues thanks to Donesafe's strong analyzing tools.
Cons
There should be more advance reports in management panel and although Donesafe's support team's response time to tickets is very fast I can not say that they have a great expertise on the features, functions and especially on the custom implementations of the platform.
Response from Donesafe
Nicolas, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
McDonalds Health and Safety
I think that it has made completing safety logs much easier rather than the old paper versions we used to use.
Pros
I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.
Cons
When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.
Response from Donesafe
Toni, thanks for leaving us such a wonderful review. We are thrilled that you would recommend Donesafe to others. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Donesafe has the ability to click straight through from your dashboards to access open records, this is a minor change that can be actioned from your account. If you need assistance please reach out to your safety team, Natalie and Yvonne.
Thank you,
The Donesafe Team

Highly recommend Donesafe!
A team of innovators that listen and spend the time to understand needs, a great and ever evolving product, the ability to customise the platform to make implementation seamless and incredibly intuitive.
Pros
What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution.
Cons
Nothing - it is the best software that I have come across on the market
Response from Donesafe
Thanks for the review, Michelle.
Great to hear your experience with the Donesafe platform.
Thanks again and as always, stay safe out there. Team Donesafe.
Easy to Use and intuitive Safety Software
We manage more than 50 businesses Safety needs using this system and it certainly makes it easy for us to keep an eye on our customers and react to their needs.
Pros
Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.
Cons
Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.
Response from Donesafe
Thanks for the review, Shayne.
Great to hear your experience with the Donesafe platform at KISS.
We continue to improve our product every month, our app and offline functionality has had a number of updates since leaving this review. Reach out to the team to check its progress.
Thanks again and as always, stay safe out there. Team Donesafe.
Sky5 Queensland review
Pros
OH and Safety application is great. Safety performance is great to monitor
Cons
Team equipment register is clumsy to use. Need to be able to search items via Serial numbers.
Response from Donesafe
Thanks for review Andrew.
Great to hear your experience with Donesafe over the last 1-2 years.
We have an update to share with you and the Sky5 team. A serial number search will be available soon based on our current development roadmap, this is linked to your subforms rather than the current main form search. We will share the update once live.
Thanks again and as always, stay safe out there. From Louise at Donesafe.com
Donesafe
It is great for my Crew to report Hazards which I get notified straight away, likewise with my Management team and any incientes that occur.
Pros
It is easy to navigate and for all different levels of Crew - Management to use.
Cons
The main page can look a bit to busy, somtimes less is better.
Response from Donesafe
Thanks for review Nicole.
Great to hear your experience with Donesafe over the last 1-2 years.
The main page/dashboard has been configured by your health and safety management team at McDonald's. You can reach out to the team and provide feedback or offer suggestions.
Thanks again and as always, stay safe out there. Team Donesafe.
A fantastic solution regardless of the size of your business! I recommend Donesafe to all of my clie
Pros
User friendly, completely adaptable to suit specific business requirements and extremely well priced.
Cons
Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.
Response from Donesafe
Thanks for the review, Catherine.
Great to hear your experience with the Donesafe platform.
We continue to improve our product every month, our app and offline functionality has had a number of updates since leaving this review. Reach out to the team to check its progress.
Thanks again and as always, stay safe out there. Team Donesafe.
Piece. Of. Pie :)
A joy. A breeze. A task no one wants to do, made a little easier.
Pros
The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant.
And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!!
Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!
Cons
I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol
Response from Donesafe
Thanks for the review, Steph.
Great to hear your experience with the Donesafe platform at European Autospares.
Thanks again and as always, stay safe out there. Team Donesafe.
Donesafe can do anything really, our business will use it for many many things, reporting incidents / hazards and doing the injury management is just the start. We will have (Contractor) inductions, permits, SOPs, training documentation, possibilities are pretty much endless.