Donesafe Reviews

Pros

It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used.

Cons

We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up!

Pros

Donesafe software provides an easy to use, and very easily accessed platform for the business to use on a regular basis to guarantee compliance in all areas.
The platform is easy to follow and sequential in processing which means it can be used across a broad field of users.

Cons

As such not too much to find against it, we did have some initial set up glitches but now it has been fine.

Pros

Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture

Cons

Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats

Pros

Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.

Cons

The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.

Pros

It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur.

Cons

Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well.

Pros

Software was easy to use, no downtime, reliable

Cons

None at all, software was really commendable

Pros

The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off.

Cons

Have not come across any issues so far which is pleasing. The software can be used on any device and desktop.

Pros

Ease of set up.
Brilliant customer support
Australian
multitude of applications for business use

Cons

not sure yet...Only reasonably new to the product

Pros

In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.

Cons

Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.

Pros

- User experience
- Flexibility to configure the system to meet our business requirements
- Ability to create custom dashboards with the click of a button

Cons

We have not had any negative experiences since implementation

Pros

Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology.

Cons

*thinking very hard* -
Nothing at the moment

Pros

Ease of use and easy product for my staff to pick up and start using. Staff like it compared to what we had in the past. I like the V&V review notifications.

Cons

Had a few quirks at first when we would try and do an observation it would take us to a Branch Inspection. But they have seemed to work that out

Pros

Ease of use for the end user across all platforms and the ability for customisation by internal admin users.

Cons

An improvement would be to enable drilling down on dashboard charts/visulisations.

Pros

Easy to use, easy to adapt. Fast, friendly assistance.

Cons

That I have to download attachments to view them, not just be able to view them through the site.
That there aren't preloaded forms (like the plant equipment one) for other sections, so we have to create our own and then just load them as a side attachment.

Pros

- No need to monitor things as they come at the time I need to action.
- Prebuilt workflows
- SSO integration to our infrastructure

Cons

Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good.

Pros

What impresses me most about this software is the simplicity and accessibility of all aspects associated with this software. Anything that I need to access on this software is always easy to find, on the rare occasion, this software makes it easy to search and locate whatever is needed.

Thank you.

Cons

There is nothing that I really dislike about this software. This is a rarity for me not to find a negative, but on this occasion, I cannot say anything bad about this software.

Pros

Very easy and visually well structured. I found exactly what I was looking for quite quickly and completed

Cons

I don't have any cons to advise of as I found the software very easy to use and user friendly to complete

Pros

Best contribution of Donesafe is to enable consolidation of our entire compliance infrastructure in one single platform by creating our organization specific apps. Additionally provides us opportunity to be pro-active about not repeating the compliance issues thanks to Donesafe's strong analyzing tools.

Cons

There should be more advance reports in management panel and although Donesafe's support team's response time to tickets is very fast I can not say that they have a great expertise on the features, functions and especially on the custom implementations of the platform.

Pros

I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.

Cons

When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.

Pros

What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution.

Cons

Nothing - it is the best software that I have come across on the market

Pros

Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.

Cons

Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.

Pros

OH and Safety application is great. Safety performance is great to monitor

Cons

Team equipment register is clumsy to use. Need to be able to search items via Serial numbers.

Pros

It is easy to navigate and for all different levels of Crew - Management to use.

Cons

The main page can look a bit to busy, somtimes less is better.

Pros

User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Cons

Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.

Pros

The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant.
And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!!
Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!

Cons

I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol