Easiest H&S Program I used
Pros
It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used.
Cons
We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up!
Excellent platform for multiple business facets
Its a fantastic platform and an exceptional multi tool platform for all things safety, record keeping etc. Highly recommend and from the background I have come from in 15 years in manufacturing and transport, can confidently say this is the best I have experienced.
Pros
Its he most fluid platform I have used across all the businesses I have worked for. Some are clunky and more difficult to navigate, however through Donesafe the navigation and path finding is easy and simple.
Cons
Being through multiple changes, there is no update sent to users. Maybe to administrators but not forwarded. You are constantly surprised by changes which are always for the better but the user finds pretty quickly.
Response from Donesafe
Bradley, thanks for leaving us such a wonderful review. We are thrilled that you love Donesafe; the team will be happy to read your comments and feedback. In regards to platform updates, these are usually minor changes to assist with the overall experience. We document and share updates to assist organisations through the changes if you wish to receive more information on our updates contact the team at [email protected]
Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day.
Thank you,
The Donesafe Team
Done Safe
Pros
Donesafe software provides an easy to use, and very easily accessed platform for the business to use on a regular basis to guarantee compliance in all areas.
The platform is easy to follow and sequential in processing which means it can be used across a broad field of users.
Cons
As such not too much to find against it, we did have some initial set up glitches but now it has been fine.
Response from Donesafe
Brian, thanks for leaving us a great review. We are happy to hear that you love the product.
Regards,
The Donesafe Team
Easy to use
Pros
The software is easy to use once you get use to it and has helpful videos
Cons
In the beginning it was very tricky to navigate
Why donesafe
A lot if benefits in terms of recording and control of policies and procedures as well incidents and hazards recoring and storing of valuable knowledge base information ..
Pros
Done safe is platform where all Health and safety reporting can be done.Form hazard reporting to Incident reporting with follow up actions and assigning of actions to completion of actions .On the same platform we can load all policies and procedures which can be used to train the workforce and also track overall compliance in Incident actions and Audit actions.
Cons
I dont see features where training compliance can be tracked for reporting.There should be features to acknowledge that person has really read and understood a particular procedure from the Knowledge base and the user should also be able to generate a test form the knowledge base.This should be able to be tracked and reported for overall training compliance for an organisation .
Response from Donesafe
Abdul, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.
We've recently had updates on the platform to cover off the training compliance and reporting features as well as acknowledgments and version controls in the knowledge base. Reach out to our team at [email protected] and we will be sure to complete a demo of our new features and organise the upgrade in your system.
Team Donesafe
McDonalds Health and Safety
I think that it has made completing safety logs much easier rather than the old paper versions we used to use.
Pros
I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.
Cons
When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.
Response from Donesafe
Toni, thanks for leaving us such a wonderful review. We are thrilled that you would recommend Donesafe to others. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Donesafe has the ability to click straight through from your dashboards to access open records, this is a minor change that can be actioned from your account. If you need assistance please reach out to your safety team, Natalie and Yvonne.
Thank you,
The Donesafe Team
Done Safe .
Very Good .
Pros
features and the way it is set up is really good .
Cons
Sometimes gets a bug and some of the tabs go missing .
Response from Donesafe
Aaron, thanks for leaving a review. We are thrilled that you would recommend Donesafe to others.
Thanks,
The Donesafe Team
Thorough Product and Easy to Use
Great experience to date.
Pros
Tracking of hazards, incident reporting and auditing.
Cons
Nothing at this stage, the product is working very well for what we need it for.
Response from Donesafe
Emma, thanks for leaving us a great review. We are happy to hear that you love the product.
Regards,
The Donesafe Team
Donesafe software
Very good
Pros
Software was easy to use, no downtime, reliable
Cons
None at all, software was really commendable
Response from Donesafe
Djohana, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.
Thanks,
Team Donesafe
Great product
Pros
Ease of use and easy product for my staff to pick up and start using. Staff like it compared to what we had in the past. I like the V&V review notifications.
Cons
Had a few quirks at first when we would try and do an observation it would take us to a Branch Inspection. But they have seemed to work that out
Response from Donesafe
James, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback.
Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day.
Thank you,
Team Donesafe
Good system compared to what is available but room for improvement
Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management
Pros
Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture
Cons
Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats
Donesafe what a winner! makes our business look so professional
We engaged Donesafe to provide a safety/audit/HR incident platform in the cloud for our many remote sites. it worked so well we then added on detailed workflows for contractor management. Many of our clients are international firms with their own stringent audit requirements. Our custom dashboards and reporting tools make our local teams look extremely professional. Our monthly/quarterly client audit meetings are a breeze and has helped us grow heaps of new business.
Pros
In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.
Cons
Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.
LOVING Donesafe!
100% enjoyable and full of ease. Never had a trouble, easy to learn and to teach other employees how to use.
Pros
Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.
Cons
The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.
Response from Donesafe
Rachel, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Thank you for your kind words.
The product has allowed our business to successfully compete for Government and private contracts.
Pros
Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount.
Cons
The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo.
Easy to Use and intuitive Safety Software
We manage more than 50 businesses Safety needs using this system and it certainly makes it easy for us to keep an eye on our customers and react to their needs.
Pros
Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.
Cons
Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.
Great product
Pros
The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs.
Cons
The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these.
Response from Donesafe
Alex, thanks for leaving us such a wonderful review. We are thrilled that you enjoy our platform for all health and safety business requirements.
From the Donesafe team.
Sky5 Queensland review
Pros
OH and Safety application is great. Safety performance is great to monitor
Cons
Team equipment register is clumsy to use. Need to be able to search items via Serial numbers.
Response from Donesafe
Thanks for review Andrew.
Great to hear your experience with Donesafe over the last 1-2 years.
We have an update to share with you and the Sky5 team. A serial number search will be available soon based on our current development roadmap, this is linked to your subforms rather than the current main form search. We will share the update once live.
Thanks again and as always, stay safe out there. From Louise at Donesafe.com
Practical tool for Hse professionals
The principal is very practical but need to simplify it, i use it for all incidents, hazards, observation recording
Pros
I like the fact that donesafe is a web bases software
Cons
Little bit Complicated
Response from Donesafe
Abdo, thanks for the review. We are thrilled that you gave us a 4-star review and find Donesafe useful for Incidents, Hazards and Observation recording. The team will be happy to read your comments and feedback.
Customer experience and satisfaction is our priority, for any additional assistance with the platform regarding its simplicity, reach out to [email protected] to work through your account. As a team, we can look to make changes to assist with the functionality and ease of use.
Thank you,
Team Donesafe
Flexible WHSE management software
Pros
Its ease and breadth of configuration, its ability to make it user-friendly,
Cons
A few functions required workarounds in the early implementation, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the opportunity to be more elegant on a full screen.
Donesafe
It is great for my Crew to report Hazards which I get notified straight away, likewise with my Management team and any incientes that occur.
Pros
It is easy to navigate and for all different levels of Crew - Management to use.
Cons
The main page can look a bit to busy, somtimes less is better.
A fantastic solution regardless of the size of your business! I recommend Donesafe to all of my clie
Pros
User friendly, completely adaptable to suit specific business requirements and extremely well priced.
Cons
Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.
Donesafe
It makes it easy to assist and access the report you need and to ensure all compliance’s are met
Pros
Easy and effective
Accessible and able to follow directions thoroughly
Cons
No comment, have found the software easy and user friendly
Donesafe Review from a Shift Manager
Pros
It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur.
Cons
Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well.
Response from Donesafe
Thanks for your review Adit.
I'm happy to hear that Donesafe has improved the way safety is managed at McDonald's.
Please note that our support hours managed by Donesafe are Monday-Friday 8.30am-5.30pm.
We aim to resolve any issues, including bugs as soon as possible. You can also find helpful articles to guide you through all aspects of your Mcdonald's safety system within your account.
If you require any additional support or have further requests we would recommend you reach out to your McDonald's safety team.
EASY to configure and use
We have recently commenced working with DONESAFE to design, configure and deploy an Incident / Injury Management System. This has allowed us to consolidate our processes into one easy to use system designed with our business users in mind. The system allows us to manage incidents and injuries across multiple jurisdictions where there are different regulatory requirements.
The DONESAFE team have been responsive to our needs and provided great service. The software has provided a higher level of visibility and efficiency in managing incidents and injuries
Pros
- User experience
- Flexibility to configure the system to meet our business requirements
- Ability to create custom dashboards with the click of a button
Cons
We have not had any negative experiences since implementation
Piece. Of. Pie :)
A joy. A breeze. A task no one wants to do, made a little easier.
Pros
The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant.
And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!!
Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!
Cons
I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol
Donesafe can do anything really, our business will use it for many many things, reporting incidents / hazards and doing the injury management is just the start. We will have (Contractor) inductions, permits, SOPs, training documentation, possibilities are pretty much endless.