Startquestion Reviews

Startquestion

4.9 (174)
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Online survey creator and feedback collection

Overall rating

4.9 /5
(174)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.9/5

100%
recommended this app
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174 Reviews

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice, fresh tool for surveys and polls for website

Reviewed on 30/05/2021

Pros

Easy to use creation tool for surveys and multiple options of sharing surveys for clients/coworkers/website visitors (everything in one tool). Word-class support, who can help you configure everything.

Cons

Sometimes tool is too complicated, you have to spend some time to learn what options you can use for your needs.

Agata
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My recomendation

Reviewed on 29/10/2020

Employee opinion surveys, team surveys.

Employee opinion surveys, team surveys.

Pros

Easy to use.
Access to a quick report that you create yourself. Ability to cross questions and answers.
Possibility to use ready-made survey designs.

Cons

So far I have not found anything that I do not like about the tool.

justyna
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Helpful tool

Reviewed on 27/10/2020

NPS researches, evaluation of some products, services, expectations towards some solutions

NPS researches, evaluation of some products, services, expectations towards some solutions

Pros

Easy tool, good for fast, ad hoc projects.
There is always a help desk that responds very fast.
There are articles/blog where you can learn new things, findexamples about project that you are planning to do.

Cons

Sometimes I receive requires for changes in the survey from my customers and implementation is not always easy. Sometimes the survey uploads them quite long and it doesn't go smoothly.
It would be also good to have more graphic possibilities like pictures for example.

Katarzyna
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Really recommend this tools

Reviewed on 27/02/2023

Very useful tool and easy to use. Customer service on the very high level

Very useful tool and easy to use. Customer service on the very high level

Pros

Easy to use. Very helpfull customer service.

Cons

All is ok, easy integrated with our needs.

Natalia
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The uniqueness of Webankieta.pl

Reviewed on 2/06/2022

Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

Pros

Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.

Cons

I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.

Aleksandra
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Webankieta review

Reviewed on 8/06/2022

Pros

The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.

Cons

What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

Joanna
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Useful tools for surveys and tests

Reviewed on 12/08/2021

Useful tools - I mainly use surveys and recently a test. They are useful for various actions...

Useful tools - I mainly use surveys and recently a test. They are useful for various actions carried out by the HR and Marketing department - post-training surveys, satisfaction surveys, voting in contests, etc.

Pros

Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.

Cons

The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.

Jakub
Overall rating
  • Industry: Computer Games
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

On the market scale of such platforms, it believes that the price-quality ratio is appropriate.

Reviewed on 9/09/2021

Pros

Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments.
The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.

Cons

Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics.
However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.

Dagmara
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive, easy to use, containing all the key functionalities needed in the daily work

Reviewed on 4/08/2021

Pros

My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report.

A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.

Cons

I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great

Reviewed on 23/02/2018

Pros

It is great to make questionnaires . When all the questionnaires are done, we have full report that provides useful data

Cons

I don't like high fees. At the main page you don't see the information that you can see only 20 questionnaires without paying

Ewa
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Not perfect, but giving great opportunities to collect and analyze the results

Reviewed on 5/08/2021

Pros

I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

Cons

Developing more complex surveys may be difficult sometimes.

Karina
Overall rating
  • Industry: Design
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very cool tool with many features but too little visual.

Reviewed on 16/09/2021

Pros

Ease of transferring questions from other surveys.

Cons

How to write changes to questions - often I 'succeed' exit the question without saving changes. Can't they save in real time?

Justyna
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Meets my needs

Reviewed on 23/08/2021

Thanks for a great job and availability in case of trouble.

Thanks for a great job and availability in case of trouble.

Pros

Intuitiveness, a large selection of ready-made templates and types of questions.

Cons

Navigating between projects.
Unable to manually sort / reorder the survey / test list.
Editing questions / text a bit difficult.

Kamil
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very convenient survey platform

Reviewed on 17/08/2021

Pros

Surveys with conditions. But also surveys that do not look like surveys, but are more gamified.

Cons

The only thing I miss is a more dynamic display of questions on the page. i.e. a situation where someone selects the answer a and an additional question abcd "Developing" immediately appears (I know you can only give a descriptive "explain" now, but here it is about extending this option, explain to other types of questions, not just textbox).

Agnieszka
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use software with great support

Reviewed on 30/07/2021

Pros

The ability to personalize the view of surveys, clear reports, very helpful support.

Cons

I had difficulties in setting up more advanced tests.

Ewelina
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

webankieta - recommend for sure

Reviewed on 30/05/2022

Pros

easy to use survey, even for the very begginers, I cannot imagine work witout webankieta any more. So much data, so much research, so quickly and handy

Cons

Till now I cannot find any feature or thing I would be not satisfied

Joanna
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Very convenient, versatile

Reviewed on 12/08/2021

Pros

Ease of use. It is possible to create survey in minutes.

Cons

The fact that I cannot create cross-questions based on time (e.g. March answers vs. July answers).

Lukasz
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very suggestive program for adding questions and managing the survey.

Reviewed on 13/09/2021

Pros

System of reordering questions, possibilities of using ready templates from service.

Cons

Downloading reports and filtering the results is a bit problematic.

Nina
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A good solution for PZU

Reviewed on 22/09/2020

Working with the software is easy. The team is very polite and friendly, always helpful.

Working with the software is easy. The team is very polite and friendly, always helpful.

Pros

Almost unlimited possibility to create different types of questions and survey configurations.
Possibility to automate reports.
The ability to track results in real time.

Cons

Sometimes too many possibilities, which the person who commissioned the research knows about.
Then as the person introducing the survey I have more work to do.

Agata
Overall rating
  • Industry: Computer Games
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A friendly platform to support tests that are performed several times

Reviewed on 22/07/2021

Pros

The speed of creating a new survey, a relatively clear interface

Cons

I miss the possibility of cataloging surveys within the project into folders etc, doing more order. Problematic is also the responsiveness of the poll editing screen when it is opened in a small window.

Krzysztof
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall it's fun and useful

Reviewed on 7/09/2021

Pros

The bigger pros of this software is simplicity, tool is very easy to learn for new employees.

Cons

I miss several configuration options and several possible forms of answering.

Anna
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have been working in it for several years and still satisfied

Reviewed on 18/08/2021

Pros

Creating a survey. Then everything seems clear to me, and the fact that I can see at any time what it will look like from the customer's perspective (draft filling).

Cons

I had the biggest problem with changing the order of the questions.

Karolina
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy-to-use tool, lots of interesting features.

Reviewed on 7/09/2021

Pros

Simplicity and intuitiveness, it also gives quite a lot of possibilities.

Cons

PDFs and individual sheets of filling are generated strangely (overlapping), I often have information at the entrance that someone is using it, and only I have access.

Jonasz
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Certainly, if someone asks me for a recommendation, I will recommend Startquestion.

Reviewed on 18/09/2021

Pros

Simple operation on them website, possibilities of using Startquestion implemented forms.

Cons

Everything is okay, I haven't met any of problems.

Jacek
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love it

Reviewed on 12/11/2020

Many years of excellent experience

Many years of excellent experience

Pros

Easy of use, many types of questions method

Cons

Questions sorting. I have problem to indicate more.