Booqable Reviews

Especially made for bookings, giving you all necessary options like booking management, invoices, mailing, good tracking and basically everything you need for this kind of businesses (we own a little bouncy castle renting in germany). All of that for a more than fair price!

Development and integration of new features could be better/faster, but in general nothing really to complain about.

It's nice to have an online store, but it would be nicer if it all worked right.

There is no way to contact a person when you need help. Customer Service is definitely lacking and could use some improvements.

I love the ease of use, all the way from integrating the rental "shop" in your website to the back office where everything is laid out clearly.

For me as a beginning entrepreneur its pricetag is kinda steep

I love the way you can see and monitor all you inventory with ease, the instant website updates is awesome. Ease of use is fantastic, also the setup was very easy

I feel that it should have the capability of attaching photos to bookings like pre and post hire photos. Can’t really fault anything else

The integration between CRM and the e-com is what made us choose Booqable.

Havent got that far yet. Maby an easy form design to enter product in formation

I like the fact I could easily talk to someone from the team

I think it would be better if we could see more products, so more rows/columns would be ideal, 4 is not much. Same on a phone, 1 is not ideal.

Booqable has the best pricing available for a rental business. Whenever I need help with the booking site or anything the service team goes over and beyond to help.

The only con is the time difference for customers support im in the United States and i believe the service team is over seas but to compensate for that they will send emails and videos of how to solve the issue

How complete it is. You can really start-up a rental business completely using booqable - it's not just an add-in.Big PLUS: the service is extraordinary. Within 4hours, I get exactly what I need from a HUMAN. That's awesome.

The web-site builder is nothing compared to Wix or Shopify, there is only 1 template, I can't be very creative since I have to follow the structure of Booqable. The Traductions parameter (I work in French, Canada) is not 100% effective (there are still words that won't translate, even if the parameter is set).

What I love most about this software.
The ease of use. It is easy to navigate where all the orders and invoices are.
It's all neatly organized by order numbers and invoice numbers.
Setting up a Quote/invoice was never this easy before just punch in your goods and done you can make a quote and or invoice.
If you ever do encounter a issue, The live chat is a great option response time is fast and helpfull.

What did I not like?
When setting up it's a lot of work putting all your goods into the software.
Sometimes there are minor glitches but the Live chat has helped with these glitches.

Booqable is incredibly easy to setup with an amazing user interface, along with virtually every feature I could possibly need to start my online rental company.

My only concern, which is really specific to me and not so much an issue with Booqable itself is that with only allowing for Stripe and PayPal integration, I've struggled a bit as a South African (with Stripe not being immediately accessible, and having to jump through a few hoops to get this going). The only thing I would add to the platform which really is quite specific to me would be to allow for the integration of alternative payment gateways, but I understand why this is a bit of a hurdle and probably not a high priority.

I tried a different rental booking software first and was surprised by how difficult it was to use. Switching to Booqable was a great relief. It's very user-friendly, and it accomplishes all the necessary tasks without over-complicating anything. It's easy to input inventory, easy for the customer to browse and make reservations, and easy on the back end to track the rental stages. I really appreciate that they will pause the subscription during the off-season, while still allowing customers to browse and book.

Equipment rentals are a very small part of my retail business, and I technically could handle the tracking with a spreadsheet. I use Booqable because it keeps my time spent on rentals to a minimum. I would prefer to pay a percentage of sales to use the software, or some combination of a small monthly fee and percent of sales. The currently monthly fee is do-able, and will be fine if I grow that part of the business.

Easy to use, web page builder, extremely flexible, mobile app to manage order

I wish it could connect with Viator, Trip advisor and all OTA.It would help us reach more clients.

1. It just works and is easy/intuitive to use
2. Integrates seamlessly with Weebly website
3. The customer service is best in class, the chat is right there, and it's a handful of knowledgeable and helpful team members who are there often instantly or within a few hours with a personalised response. you're really chatting with someone with a vested interest in the business and get to know them by name. Oh and they actually help fixing the issue too, most of the time :)
4. Regular software updates that actually make a difference, based on customer feedback

There are some glitches and business rules that doesn't quite suit how we work, especially around quoting and invoice creation. I'd like a bit more flexibility here.

Would like to see integration with other website providers too, as I picked Weebly only because it worked so well with Booqable (and it really does), but now I'm subject to the functionality in Weebly.

It would also be good with add on packs for reporting, analytics or other functionality for smaller businesses without needing to upgrade to fullblown corporate membership. I'm a small business but have a lot going on, but can't justify going to the upper pricing to get the bundles and other extras.

Ability to do both sales and rentals. Easy to import inventory and client base from previous program. Back end admin, quotes, invoice processing looks very simple to use, intuitive generating of reports and other paperwork. Able to create account-locked access to services.

Website design a bit limited compared to others. Cannot design website like in Squarespace, like adding versatile blocks in any spot on the pages (gallery, charts and tables). Cannot pick and choose block item sizes (images, text). Font selection is limited within the same page to only what is chosen in themes). Website theme templates are limited to only one choice. However, support team is very responsive and able to offer alternate solutions.