--- description: Learn how NinjaOne can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NinjaOne Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [NinjaOne](/software/108129/ninjarmm) # NinjaOne Canonical: https://www.getapp.co.nz/software/108129/ninjarmm Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/108129/ninjarmm?page=2) > NinjaOne is a unified IT management platform designed for enterprise IT teams and managed service providers. The software consolidates endpoint management, autonomous patch management, remote monitoring and management, backup solutions, and mobile device management into a single console. It includes features such as policy-based control, automated ticketing, cross-platform remote access, and integrations with third-party security and service desk tools. > > Verdict: Rated **4.7/5** by 282 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NinjaOne Centralizes IT operations by unifying endpoint management, patching, automation, backup, and security within a single platform Reduces complexity and tool sprawl, offering streamlined visibility and control across all devices from one console Accelerates vulnerability remediation and compliance with autonomous patch management powered by intelligent automation Enhances efficiency and support with integrated remote access, service desk, and documentation features Strengthens security and data protection through comprehensive backup solutions and adherence to strict compliance standards ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 282 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Action Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Anti Virus - App Management - Application Management - Application Security - Approval Process Control - Archiving & Retention - Asset Discovery - Asset Tracking - Audit Management - Audit Trail ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) ## Related Categories - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) - [Website Monitoring Software](https://www.getapp.co.nz/directory/113/website-monitoring/software) - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) - [IT Management Software](https://www.getapp.co.nz/directory/771/it-management/software) - [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.getapp.co.nz/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews) 2. [Iru](https://www.getapp.co.nz/software/130527/kandji) — 4.9/5 (477 reviews) 3. [Action1](https://www.getapp.co.nz/software/2048001/action1-rmm) — 4.9/5 (237 reviews) 4. [Pulseway](https://www.getapp.co.nz/software/101507/pulseway) — 4.7/5 (310 reviews) 5. [Atera](https://www.getapp.co.nz/software/102017/atera) — 4.5/5 (446 reviews) ## Reviews ### "Great RMM with additional capabilities continuously added - Great price\!" — 5.0/5 > **Jessica** | *28 April 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It's extremely easy to implement. Lots of built-in tools not included with other providers on the market. > > **Cons**: Nothing - usually there is something, but I have no cons. ----- ### "Love NinjaOne\!" — 5.0/5 > **Daniel** | *10 September 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: I love the power of their community. On their discord server you will always find useful scripts and ideas that are valuable. Their built in script library is a bonus too. > > **Cons**: What I did like the least is their backup product. we trialled it a few months back and it could not handle onedrive folder in the users folder. > > my overall experience with Ninja one is great, we love the product, we like that their customer service team always looks after us. The software is great it makes any IT professional life easier. ----- ### "Sometimes all in one is a poor choice" — 2.0/5 > **Stephen** | *6 November 2025* | Utilities | Recommendation rating: 1.0/10 > > **Pros**: Ninja One was demonstrated to me as an all in one product that could achieve everything i was asking. The sales team were extremely friendlt and assisted with getting me a trial. > > **Cons**: Ninja One does a lot of things but soemtimes an all in one product doesnt do them well. I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities. > > The product was just not reliable to trust it protecting my network. The software management wasnt as good as other products. I eventually purchased multile other products which did each task better and actually saved me money. ----- ### "NinjaOne - 5 stars\!" — 5.0/5 > **James** | *9 September 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform. It allows for all the RMM functionality we required with an easy to use interface > > **Cons**: We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment > > Implementation and support have been excellent, we've had regular contact from our account manager, good guidance from support and very quick response times ----- ### "The Best RMM for SMB" — 4.0/5 > **tony** | *9 September 2025* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: The platform is constantly updated and intuitive. offers strong value for money. the customer support has been excellent whenever i have needed it. > > **Cons**: licensing can get out of control if not properly monitored. reporting needs a complete revamp and the ticketing system although functional could be massively improved. > > Its been a great tool to have. especially as staff come and go, the learning curve isnt big, and ninja are always there to go through anything with new users if needed ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/108129/ninjarmm?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/108129/ninjarmm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data