Pipefy

4.6 (316)
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Design and automate business workflows in minutes.

Overall rating

4.6 /5
(316)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.6/5

95%
recommended this app
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316 Reviews

Torey
Torey
Overall rating
  • Industry: Information Services
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally, a process management system that I can get behind! I'm all in!

Reviewed on 6/11/2017

Pros

It's as easy to as Trello, but able to handle much more complicated scenarios. Between the API and the ability to create Pipefy Apps, there is not much you can't do with this system. Pipefy has become my goto solution for all of my clients when it comes to managing just about anything.

Customer support has been great!

Features:
- The ability to create Pipefy Apps that let you customize card actions, as well as create a custom view, which is a "portal" to an external App that provides great flexibility and power.
- Relational database tables that can be tied to cards.
- Specify the flow card needs to take through the process, can't start the job until you have ordered materials
- Take action when certain fields change.
- Create and track sub-processes.
- Super solid GraphQL API.
- Reporting based on a cards fields.

Cons

- The built-in reporting feature doesn't let you report on "connected" database records, so you need to either create a field on the card that syncs itself to record, or create your own reporting view as a Pipefy App.

- You can only filter the cards by Label or Assignee, so you end up using labels for things where a dropdown list would have been nice. Which means you can end up with a lot of labels, and may need to"namespace them, I.E. "Location:NorthSide", "JobType:Custom", "LeadSource:Web", etc.

Response from Pipefy

Thank you so much for your feedback!

Robson
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best Process Management Platform

Reviewed on 24/03/2020

Pros

Pipefy has a lot of tools to help small business that haven`t IT Team.
Automations, integration with Zapier and API Access are one of more importants tools of Pipefy, with this three tools you can make pipefy work as your business process work, and with a lot of AUTOMATION!

Pipefy templates: Pipefy offers templates to start your process control, probably any process that you will put on pipefy, someone already did. So you can just use an template, and adapt they to your business.

Pipefy Apps: Pipefy gives some apps integrations direct in the Pipefy Platform. My preferred is "Sprint App", Sprint App transform the Pipefy Kanban in a Sprint Tool, with management of Sprints, etc.

Cons

Some features that i would like to see in Pipefy is:

- Time control: could have some "Pipefy Apps" that generate time report of taks, and users.

- Export Database: One thing that I would like is be able to export Database data with just one Button. I needed this tool a lot of times, and I had to write an script to do this using the GraphQL Api.

Alternatives Considered

Trello

Reasons for Switching to Pipefy

Integrations, Automations, Sprint App and Templates: this four items was what make me choose Pipefy.
Fernando
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Poor exemples and models

Reviewed on 5/01/2021

I haven´t got any benefits with Pipefy

I haven´t got any benefits with Pipefy

Pros

the Pipefy Integration with other systems by e-mail and API is what I liked

Cons

Difficult to get good examples and way to operate the system

Alternatives Considered

Trello

Reasons for Choosing Pipefy

We have more examples and ways to understanding Trello function and configurations

Switched From

Trello

Reasons for Switching to Pipefy

I didn't choose
Pablo
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automate almost any process

Reviewed on 24/02/2020

With Pipefy I could have better response for clients with less people.

With Pipefy I could have better response for clients with less people.

Pros

Pipefy has a great UX, is very intuitive and very easy to use. The learning curve is fast, and when you learn to use it, you can automate almost any process. For example, in our design company, we connect various processes of our company such as Sales process, budget proposals, accounts payable, accounts receivable, task management , project management and even the hiring process.

We connect to Pipefy with slack to notify when a new project starts or when we start a new project or close a deal.

Cons

There are just a few details than pipefy could improve as:
- Use math formulas on his forms
- Calculate the real time use on a process it only calculates the time on the pipe of a card.

Matheus
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A helpful and intuitive tool that your company must have

Reviewed on 5/01/2021

We use to have another software to do our sales process, but it didn't fills all our needs; so I...

We use to have another software to do our sales process, but it didn't fills all our needs; so I decide to search for another software and hopefully we found PIPEFY. With PIPEFY I found a software that can be customizable as I need; with Pipefy, I can manage my sales team to reach our goals, as we are a Inside Sales department, we need a CRM and so with PIPEFY we hopefully filled it. We also use Pipefy to automate some processes and it help us to do the pipeline process to find new customers.

Pros

Easy management
Intuitive set up
Easy to use
Clean and beautiful layout

Cons

Maybe should have a sum (for the total in money currency we set up) in the top of each step (pipeline' steps)

Alternatives Considered

ActiveCampaign

Reasons for Choosing Pipefy

Pipefy is much more customizable and easy to use than other softwares we have tried. Also, it is a lot easier to manage my team. I need to know how many opportunities they are negotiating with their customers, so Pipefy helps me to manage everything. And the best part: I can customize everything as I need.

Switched From

Agendor

Reasons for Switching to Pipefy

As I commented above, Pipefy is more customizable than other softwares I have tried. Also, it has everything I need to manage my team and reach our goals. The new feature Dashboards are also another thing that I liked a lot.
Ramón David
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software, and it can be much better jet!

Reviewed on 27/03/2020

Pros

I think it's really easy to use and to understand for normal users. When we start using it had outages of the server and a lot of "http 500" errors, but now is pretty stable so we feel it safe now.

Cons

The big issue is that we don't see useful the Database feature. We have tried tu use it but we can't export the data.

Would be really nice if we can share using an iFrame or something, a list of entries with a filter from database. For example I have an "Events" Database in Pipefy and I would like to share in my web site the Upcoming Events. To achieve this I'll need not only the iFrame to share but a filter to show only upcoming event and not past events. Also I would like to show some data, not all data from the Database. In another words, will be useful something to make queries to the database inside Pipefy.

Another issue is that I think It's a heavy software to run in old computers. I think it uses a lot of recourses in the user machine (JS or something) and old computers gets slow.

Also I would like to get a better mobile App. It works ok, but I have a lot of trouble with conditional fields in the Apps.

Alternatives Considered

Trello

Reasons for Switching to Pipefy

Pipefy has a better control over the cards and the fields on every fase. Trello can work but is not meant really for processes
Paulo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Innovative and clean alternative to Trello

Reviewed on 1/08/2019

Great kanban option that's fast and gets the job done.

Great kanban option that's fast and gets the job done.

Pros

What I like the most about it is its customisability. It's got different kinds of organising your boards depending on the kind of projects you're working on. Not as advanced as the rather expensive-ish Monday.com, but more so than Trello in those terms. Also, its UI is quite clean, and the prices are not bad for those who want to take the experience to the next level. It's also got a decent mobile app that gets the job done.

Cons

The main reason I quit using it was the lack of integrations. To be fair, that was a bit ago, and they've got more integrations now than they did before, but still quite far from Trello. May not be a problem for many, though! It was for me due to specific needs, but may not be for you. Also, I question myself on its privacy, as the Pipefy staff contacted me for some free online courses (probably because I worked at Dell at the time and they wanted to mention in their site that it's used there too; in the videoconference they even mentioned the title of one of my boards).

Alternatives Considered

Trello and monday.com

Reasons for Choosing Pipefy

Wanted to try something new; no mobile app on Kanbanchi.

Switched From

Kanbanchi
Reginaldo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pipefy was the tool our team need to perform better!

Reviewed on 30/12/2020

With Pipefy our team became started to build strong processes with high observability & ease of...

With Pipefy our team became started to build strong processes with high observability & ease of communication. Our clients, providers & collaborators are doing more with high quality & less time.

Pros

Ease of use, wide possibilities of personalization, reports, alerts, API and a super support.

Cons

The app is not very easy, but they are improving it.

Alternatives Considered

Jira, Trello and monday.com

Reasons for Choosing Pipefy

The latter tool hadn't features enough that could allow us to build our process with all its details.

Switched From

Trello
Renato
Renato
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pipefy is great, but still need more features

Reviewed on 5/01/2021

I use pipefy for projects and sales management and its been great, since we are a project oriented...

I use pipefy for projects and sales management and its been great, since we are a project oriented company it's very good to see all of our projects and sales been tracked with a benefit of taking metrics of all of it.
Most of out business inteligence come from pipefy datasheets generator.

Pros

- Very easy to use
- Extremely fast do set up a canvas
- Great for CRM and Project Management
- Allways updating
- Great costumer support and accepting of feedbacks

Cons

- Some new updates bugs sometimes
- It can be tricky to do some automations

Alexandre
Alexandre
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pipefy - A promise for greatness

Reviewed on 29/10/2019

While some features are lacking and sometimes the UI could be better, Pipefy is simple and powerful...

While some features are lacking and sometimes the UI could be better, Pipefy is simple and powerful enough for everyday use once properly configured. I find myself doing more stuff on Pipefy than I should since it's so much easier to use than go to yet another plataform that will be lacking some features Pipefy currently has

Pros

- Ease of use (once you get familiarized with where is everything and terminology)
- Comprehensive API
- Great support and UX
- Consistency

Cons

- Lack of some easy to implement features (e.g. importation of spreadsheets is painful, no way to clear all records on a database)
- The API documentation is really messy and even as a developer I get lost
- The mobile app is a huge mess and the only really lacking part of the UX
- Web interface could be more responsive

Alternatives Considered

Jira and Trello

Reasons for Choosing Pipefy

Our company is a Junior Enterprise part of Brasil Junior, which got a partnership with Pipefy that led to better plans. We moved since we hit a paywall at Trello and found that Pipefy has great features that Trello lacked and we keep discovering! Now that we are more experienced at Pipefy we don't feel any need to change

Reasons for Switching to Pipefy

Partnership mentioned above, experience of some members with the plataform and the promise of great features
EVA
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great process management software!

Reviewed on 29/12/2020

We started using Pipefy a few months ago, after having the same BPM software for almost 5 years and...

We started using Pipefy a few months ago, after having the same BPM software for almost 5 years and I can tell it was one of the best decisions we have made.
Even with the missing points I mentioned, Pipefy brought us more confidence and reliability. We are a Service-Based Business, so having a Software we can trust and is being constantly improved, is essential.
I would totally recommend Pipefy!

Pros

Pipefy is really user-oriented, so it is easy to create and implement pipes.
Conditional and Required fields are also really useful and we use them a lot in all our processes.
The Dashboards (still in beta) bring a complete view of our current work and I am sure it will be one of the best tools they have!

Cons

I miss having more options when creating automations, being able to pull information from connected cards, make calculations, or bulk edits.
Another missing point is that not all fields are searchable, making it hard to find a specific card (if you didn't mark all fields as subtitles) when you have hundreds of them in the same pipe.

Alternatives Considered

ClickUp and Asana

Reasons for Choosing Pipefy

Podio was missing essential tools and wasn't being updated anymore.

Switched From

Podio

Reasons for Switching to Pipefy

Support + Features
Alexandre
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Platform for Process Management

Reviewed on 20/10/2022

It is a great Platform for Workflow and Process Management.

It is a great Platform for Workflow and Process Management.

Pros

Easy to create, automate, and modify any type of workflow in your processes providing an efficient communication flow with all stakeholders and generates important metrics to control and monitore the execution of projects, tasks, routines, requests, etc.

Cons

The integration should be done directly by the user, without the need to involve the Pipefy Dev Team.

Alternatives Considered

Jira, Trello, monday.com and Asana

Reasons for Switching to Pipefy

Easy to create, automate, and modify any type of workflow
Thiago
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Opinion

Reviewed on 4/11/2019

It's a really good platform, the first implemented in our company so I dont have much experience to...

It's a really good platform, the first implemented in our company so I dont have much experience to compare with others.

Theres a lot that Pipefy can develop in order to give more data to admin users, but I see that you are always implementing and developing new features, wich is nice.

Pros

Easy customization, fast loading, automization*

Cons

For a smaller company is hard to configure automations, upload of database and things that need some sort of "programing". Even with all tutorials, for someone that never read or did anything of programing it was really hard to do everything needed.

Maybe because our process are complex, we had a hard time, and still do, to configure everything perfectly even with support help.

Alternatives Considered

PipeRun and Pipedrive

Reasons for Switching to Pipefy

It seemed to me that Pipefy was more complex/complete than others, despite being usar friendly.
Henrique
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My experience with pipefy

Reviewed on 29/12/2020

Pros

He is very customizable and versatile. When I have to change some stage of the sales funnel, Pipefy allows me very easily without losing data. The reports are terrific, we can choose absolutely everything we want to analyze.

Cons

The dashboards have a lot of bugs, and because of that I lose a plenty of time transfering the data of the reports to Excel. I'd like to not have this mechanical work anymore, by having improved Pipefy dashboards.

Alternatives Considered

Trello

Reasons for Switching to Pipefy

The experiences with Pipefy of other junior enterprises were such a good result, and our old CRM tool was not good and was not customizable.
Mirna
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use but automations need to improve!

Reviewed on 3/03/2020

In our business, we use Pipefy to receive demands from our customers.
This tool brought the...

In our business, we use Pipefy to receive demands from our customers.
This tool brought the following benefits to us: it unified our channel for receiving demands; brought visualization of the demands for everyone involved in the process.

Pros

Easy to use;
Possibility to customize cards with many types of inputs;
Personalized email submissions.

Cons

Automations could be improved.
At a certain point, I needed that when a "parent" card was moved from a phase, the "child" card (in another pipe), be moved from phase as well.
However, we were unable to do this with the automation options available in Pipefy.

Alternatives Considered

Trello

Reasons for Switching to Pipefy

We had some good recommendations for this tool.
Caroline
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Awesome

Reviewed on 18/04/2022

Here we could create and develop very manual process in an easiest and automated way, which improve...

Here we could create and develop very manual process in an easiest and automated way, which improve our results and evaluate our road to the success. All in one complete, very efficient and confident tool, Pipefy really does the difference in our daily work.

Pros

The easy way to built forms, flows and all project management here, also the CRM and communication tools we can set up, automations and integrations between different tools are really easy and a game changing here, because we can do all these in only one software, where all our team can have access and contribute, it saves a lot of time and work.

Cons

All the flows have to be created from a pre-formatted template or from the zero. There is no an addaptation we can do from a sheet or another software we have used, for example. It would help a lot if we wanted to migrate from another platform to Pipefy.

rafael jefté
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best platform for organizing phloxes

Reviewed on 17/12/2020

Very good, it came to make my life and work easier. All my employees use it, it is a very complete...

Very good, it came to make my life and work easier. All my employees use it, it is a very complete tool.

Pros

the program is complete, allowing me to do various work automations, thus ensuring greater confidence in the process.

Cons

Hard to say. I have some specific considerations about some tools, like the expiration date, I believe it could be for hours and not with a fixed date. But in general I like all the platform.

Alternatives Considered

Pipedrive

Reasons for Switching to Pipefy

It was the most complete and dynamic for our business model.
Fernanda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pipefy is really good

Reviewed on 29/12/2020

I love using pipefy, it really makes my day by day easier. I never lost any information, I never...

I love using pipefy, it really makes my day by day easier. I never lost any information, I never miss any deadline, it's really incredible.

Pros

It helps me organize my processes and my day by day; It's easy to use; let you customize everything; Changed completely my daily routine for the best

Cons

It's expensive; I don't like that it's pricing per user.

Alternatives Considered

Trello

Reasons for Switching to Pipefy

Because it's way better and easy to use. Have a lot of more possibilities to build.
Ralph
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pipefy review

Reviewed on 29/10/2019

Pros

The horizontal flow or the work environment and the customizabilty.

Cons

Some automation lag, but I am in Africa so the delay is most likely from my side.

Alternatives Considered

Zoho CRM and Worksheet Systems

Reasons for Switching to Pipefy

Horizontal flow and auto updateble fields in other pipes.
Mrinal
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Pipefy - Keeping a tab on all cases/accounts without missing a thing.

Reviewed on 11/08/2022

Pros

Helps with keeping a sequential track of all action items.

Cons

Sometimes, the loading is slow. Also, moving a card from one stage to another, sometimes we have to reload the page as the card vanishes in the mid movement.

Alternatives Considered

Jira

Reasons for Switching to Pipefy

Pricing was the main factor and customisation as well as ease of customisation.
Rafael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Could be better

Reviewed on 20/02/2020

It's good, but expensive.

It's good, but expensive.

Pros

Is easy to configure the pipes and the user have a lot of options.

Cons

The reports is very poor, the user don't have any kind of graphics and you can't bring data from two different pipes. I think the internal team don't like to improve the software frequently and implement new features.

Alternatives Considered

Telegram, Microsoft Project, Slack and monday.com

Reasons for Switching to Pipefy

More complete
Bojan
Bojan
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptionally Flexible and Easy to Use

Reviewed on 27/11/2018

Project and process management for small business teams (3-10 team members) within a larger...

Project and process management for small business teams (3-10 team members) within a larger enterprise where the needs are unique but the scale cannot support custom development.

Pros

Pipefy is highly customizable by the user, no developers required. This is crucial in order for it to be extensible to multiple teams without heavy support required. It has one of the most robust toolsets out-of-box in its segment (I'm looking at you automations, sophisticated input form, and databases). The value for dollar is high already but by not having to use an integration software to round out the feature set, the value becomes even richer compared to competitors. Experience with the Pipefy team has been second to none. They are extremely responsive via in-app chat and email but moreover are highly proactive in ensuring you're maximizing use of the app.

Cons

There are two features that while present, are not yet sophisticated enough to meet my needs. The first is reporting, specifically at a company level which neither allows you to report on custom fields nor create a truly custom action/insight dashboard. We've used Pipefy's robust API to remedy this but most users won't have this capability so a built-in connector to an analytics suite would be ideal. Secondly is the calendar app / missing timeline function. While Google Calendar integration allows you to view single-day events, it does not allow for a timeline view. Again here, the API can be used to solve this and I'm told that a gant chart view which would address this use case is coming soon.

steven
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Moving parts

Reviewed on 7/11/2019

It has helped our department take a disorganized mess of papers and turn it into a easy to use and...

It has helped our department take a disorganized mess of papers and turn it into a easy to use and visualize flow chart. seeing at a glance where all of our projects are at in their work process.

Pros

organize many different moving parts and specific details of individual jobs

Cons

the app could be better, involvement from installers is necessary to take full advantage, but that's more of an organization issue rather than an issue of the product

Alternatives Considered

monday.com

Reasons for Switching to Pipefy

it fit our needs the best
Eduardo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing!!!

Reviewed on 27/03/2020

Pros

The way they allow you create each step of your workflow is simply amazingly easy!

You define wich field is required for de next step with a couple of clicks.

Cons

For the things i use, none come to mind. They do great job on creating e manting the software

Alternatives Considered

Trello
Carolina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing! Don't know how to work without Pipefy anymore. Helps me to organize & control all my...

Reviewed on 5/07/2018

Helps me to receive and control all my tasks in a practical and organized way. Keeping an important...

Helps me to receive and control all my tasks in a practical and organized way. Keeping an important historical.

Pros

The support team has always helped me right away! I'm very impressed with their service and attention. Always communicating about new features and doing webinars. You can see that this company really cares about their clients.

Cons

When you delete a field from the pipefy we lose the historical from the previous pipes. We should keep the changes just for the news pipes, but don't erase anything on the old pipes.

They should have someone in the support team that speaks Spanish. Because some of my colleagues don't speak English, so I need t help them in the communication with Pipefy support team.

Response from Pipefy

Thank you for your feedback!